We are looking for an Inside Sales Coordinator to join a collaborative team in Ohio. This position supports the sales organization by managing customer quotations, coordinating lead flow, and helping maintain accurate opportunity records. The role is well suited for someone who is highly organized, comfortable balancing multiple priorities, and eager to grow their understanding of technical products and customer needs.<br><br>Responsibilities:<br>• Maintain and update sales opportunity records to help keep the pipeline accurate and organized.<br>• Create customer quotes in a timely manner and ensure pricing and details are communicated clearly.<br>• Partner with field sales representatives to coordinate account activity and support a smooth sales cycle.<br>• Route inbound or active leads to the appropriate outside sales team members for follow-up.<br>• Reach out to prospective clients to generate interest and identify new business opportunities.<br>• Look for ways to strengthen relationships with current customers and uncover additional sales potential.<br>• Assist with marketing-related efforts that support lead generation and customer engagement.<br>• Represent the company professionally in customer interactions while communicating product value and brand standards.<br>• Build knowledge of target industries and product applications to better support customer and sales team needs.
We are looking for an experienced EDI Analyst to support critical integration processes that connect business operations, order flow, inventory activity, shipping, and invoicing across the organization. This Long-term Contract position is based in Ann Arbor, Michigan, and offers the opportunity to work in a dynamic manufacturing environment where technology plays a direct role in daily operations. The ideal candidate will strengthen transaction reliability, improve partner connectivity, and help optimize integration performance across enterprise systems and external trading networks.<br><br>Responsibilities:<br>• Oversee data exchange processes tied to Dynamics 365 Finance & Operations, ensuring accurate movement of information across order management, warehouse activity, fulfillment, shipping, and billing functions.<br>• Administer and support enterprise EDI platforms and related integration tools used to connect with retail partners and other external business systems.<br>• Monitor, analyze, and resolve issues affecting X12 document flows such as purchase orders, acknowledgments, advance ship notices, invoices, inventory updates, change orders, and functional acknowledgments.<br>• Troubleshoot interface failures involving data entities, OData services, APIs, middleware, scheduled jobs, and file-based integrations to maintain stable transaction processing.<br>• Coordinate onboarding of new trading partners by gathering requirements, validating mappings, guiding testing, and supporting production readiness.<br>• Ensure ongoing adherence to customer routing guides and partner-specific EDI standards to reduce compliance issues and operational disruptions.<br>• Identify root causes of chargebacks and implement validation checks, workflow improvements, and corrective actions to minimize recurrence.<br>• Support integration-related activities for system rollouts, including test execution, cutover preparation, and post-implementation stabilization.<br>• Develop and maintain technical documentation, mapping references, operational procedures, monitoring practices, and reconciliation records for supported integrations.<br>• Collaborate with internal stakeholders, external vendors, and trading partners to improve visibility, reliability, and efficiency across connected business processes.