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6 results for Tier Ii It Support Engineer in White Plains, NY

ServiceNow Architect/Engineer

New York, NY
remote
Temporary
65 - 75 USD / Hourly
We are looking for an experienced ServiceNow Architect/Engineer. In this role, you will lead the implementation and optimization of ServiceNow modules, with a focus on Enterprise Architecture capabilities. This is a long-term contract position offering opportunities to work with cutting-edge technologies and drive impactful solutions. Responsibilities:• Lead the implementation of ServiceNow Enterprise Architecture products, including application, technology, and information portfolio management.• Align resources with organizational goals and streamline processes using ServiceNow modules.• Optimize Service Portfolio Management, including business services, technology services, and service offerings.• Oversee the implementation and enhancement of Digital Portfolio Management within ServiceNow.• Integrate Service Mapping concepts, including tag-based mapping, into operational workflows.• Manage and utilize foundational data within the ServiceNow platform, such as users, groups, and reference data.• Develop and enhance integrations between ServiceNow and external systems using APIs and robust transformation techniques.• Create workflows, scripted APIs, and perform development activities to customize ServiceNow solutions.• Collaborate with cross-functional teams to ensure alignment with enterprise architecture objectives.• Provide technical expertise to support the operationalization of Enterprise Architecture capabilities.
2026-04-17T00:00:00Z

Infrastructure & Cloud Engineer

New York, NY
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization. Responsibilities: • Design and manage Azure cloud environments to ensure scalability and security. • Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection. • Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption. • Configure and maintain Windows Server environments while adhering to security best practices. • Implement and enforce device management and endpoint protection policies. • Develop automated workflows using tools such as Power Automate to enhance efficiency. • Collaborate with internal teams to identify technology needs and deliver tailored solutions. • Provide training and support to staff on IT infrastructure and cloud technologies. • Document system configurations and processes to ensure compliance with policies and regulations. • Monitor and improve system performance and reliability across all platforms.
2026-03-19T00:00:00Z

Desktop Support Analyst

Elizabeth, NJ
onsite
Contract / Temporary to Hire
30 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements. Responsibilities:• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.• Respond promptly to technical issues, ensuring minimal disruption to operations.• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.• Administer and manage Active Directory for user accounts and access control.• Deploy and configure Windows 10 operating systems and ensure optimal performance.• Handle desktop imaging processes to streamline system setups and updates.• Collaborate with plant management and IT teams to recommend and implement technology solutions.• Monitor system performance and identify areas for improvement.• Provide guidance and training to end-users on software and hardware functionalities.
2026-03-19T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary
25.65 - 29.7 USD / Hourly
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently. Responsibilities: • Provide technical support for desktop systems, including hardware, software, and peripherals. • Configure, install, and maintain workstations with Windows 10 and other necessary software. • Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions. • Perform desktop imaging and deployment to optimize workstation setup processes. • Diagnose and repair hardware issues, minimizing downtime for end-users. • Collaborate with team members to implement system updates and enhancements. • Respond promptly to service requests and document solutions for future reference. • Maintain accurate inventory of desktop hardware and software assets. • Educate end-users on best practices for utilizing workstation tools effectively. • Ensure compliance with organizational IT policies and procedures.
2026-03-23T00:00:00Z

Systems Engineer

New York, NY
onsite
Permanent
135000 - 155000 USD / Yearly
Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT detail oriented to play a critical role in maintaining and optimizing our IT infrastructure. Job Summary: As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently. Responsibilities: Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components. Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability. Configure and administer Azure cloud services (virtual machines, storage, networking, security). Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance. Manage Active Directory, including user accounts, group policies, security permissions, and domain services. Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues. Administer Barracuda Backups Appliance and support data backup and recovery processes. Maintain SAN Nimble storage systems to ensure performance and continuity. Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP). Conduct system upgrades, patching schedules, and security updates based on best practices. Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity. Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.
2026-03-19T00:00:00Z

Palantir AI Engineer

New York, NY
remote
Permanent
150000 - 250000 USD / Yearly
We are looking for a skilled Palantir AI Engineer to join our team in New York, New York. In this role, you will leverage your expertise in Palantir Foundry to design and implement advanced data solutions and decision-support systems. This position requires a hands-on approach to building scalable AI-powered applications that address complex business challenges across various industries. Responsibilities: • Design and maintain data integration pipelines using Palantir Foundry tools such as Code Repositories, Transform, and Contour. • Develop and refine ontologies, object models, and workflows to support operational decision-making. • Build full-stack applications utilizing Palantir Foundry’s frameworks, including Slate and Quiver. • Automate processes for data ingestion, transformation, governance, and lineage tracking. • Integrate machine learning models and large language models into Foundry pipelines to enhance decision systems. • Create intelligent workflows that facilitate real-time or near-real-time decision-making. • Collaborate with enterprise users and technical teams to define requirements and develop scalable architectures. • Translate high-level business challenges into actionable engineering solutions. • Lead engineering initiatives through all phases, from design to deployment and iteration. • Provide technical leadership and guidance across data and AI projects.
2026-03-31T00:00:00Z