The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>We are looking for a Infrastructure Support Engineer to provide comprehensive technical support within a dynamic banking environment in Stamford, Connecticut. This role is crucial in ensuring a stable and secure computing infrastructure for bank staff, including end-user devices and collaboration platforms. The ideal candidate will execute operational tasks, resolve technical issues, and contribute to maintaining compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support for Windows-based desktops, laptops, peripherals, and mobile devices in office, branch, and remote settings.</p><p>• Diagnose and resolve technical issues related to hardware, software, and connectivity promptly and professionally.</p><p>• Administer Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, while supporting productivity tools.</p><p>• Assist users with printing, scanning, secure remote access, and connectivity to internal systems.</p><p>• Manage user onboarding, offboarding, and access changes in compliance with role-based access protocols and least-privilege principles.</p><p>• Handle password resets, account unlocks, and multi-factor authentication troubleshooting.</p><p>• Configure, deploy, and maintain Windows devices, ensuring compliance with organizational standards.</p><p>• Provide support for collaboration tools such as Microsoft Teams and OneDrive, addressing access, synchronization, and configuration issues.</p><p>• Document resolutions and recurring issues in the ticketing system, contributing to the knowledge base and internal documentation.</p><p>• Ensure adherence to security policies, promptly escalating any suspected incidents or violations.</p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
This position is responsible for tracking, recording, and managing funds for individuals receiving services through a nonprofit organization. Many of these individuals receive government benefits and personal allowances, and this role ensures funds are accurately recorded, safeguarded, and distributed according to established policies. This is a detail-oriented, process-driven role suited for someone who values structure, accuracy, and consistency. The position is fully onsite and will begin as a contract assignment with the intent to convert to permanent. <br> What You’ll Be Doing (Day-to-Day) Record and track incoming payments from sources such as Social Security (SSA), SSI, HRA, and self-pay individuals Maintain individual fund accounts, ensuring all deposits, withdrawals, and balances are accurate Prepare and issue personal allowance checks based on approved schedules Track and manage special-purpose funds, including burial accounts and food benefit programs Perform monthly reconciliations to ensure internal records align with bank activity Prepare Excel-based reports for internal accounting use Generate and distribute monthly account summaries to appropriate internal teams Prepare vouchers and supporting documentation as requested Maintain strict confidentiality at all times
We are looking for an experienced AI/Data Governance Analyst to lead and implement enterprise-wide data management strategies. This role requires strong leadership and technical expertise to ensure data governance frameworks, data quality standards, and metadata practices are effectively deployed and maintained. As a vital part of the team, you will collaborate closely with business and technology stakeholders to drive data compliance and deliver trusted, high-quality data solutions. This is a long-term contract position based in New York, New York.<br><br>Responsibilities:<br>• Develop and execute comprehensive data management strategies, including governance, quality, and metadata initiatives.<br>• Establish and refine policies, standards, and frameworks to support data governance across the organization.<br>• Lead the implementation of data quality management processes, including rule definition, monitoring, and issue resolution.<br>• Partner with cross-functional teams to align data management efforts with organizational goals.<br>• Select and optimize tools and platforms for data governance and quality management.<br>• Serve as a thought leader to influence executives and stakeholders on prioritizing data as a strategic asset.<br>• Mentor and guide less experienced team members and data stewards to enhance team capabilities.<br>• Monitor and evaluate key performance indicators (KPIs) to measure the effectiveness of governance strategies and data quality.<br>• Ensure compliance with data regulations and support operational requirements within the business context.<br>• Drive adoption and continuous improvement of master data management practices.
<p>Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT professional to play a critical role in maintaining and optimizing our IT infrastructure.</p><p><strong>Job Summary:</strong></p><p>As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components.</li><li>Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability.</li><li>Configure and administer Azure cloud services (virtual machines, storage, networking, security).</li><li>Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance.</li><li>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</li><li>Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues.</li><li>Administer Barracuda Backups Appliance and support data backup and recovery processes.</li><li>Maintain SAN Nimble storage systems to ensure performance and continuity.</li><li>Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP).</li><li>Conduct system upgrades, patching schedules, and security updates based on best practices.</li><li>Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity.</li><li>Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.</li></ul><p><br></p>
<p>Essential Duties and Responsibilities:</p><p> · Knowledge of database coding and tables; as well as general database management</p><p> · Understanding of client management, support, and communicating progress and timelines accordingly</p><p> · Organizes and/or leads Informatics projects in the implementation/use of new data warehouse tools and systems</p><p> · Ability to train new hires; as well as lead in training of new client staff members</p><p> · Understanding data schema and the analysis of database performance and accuracy</p><p> · Understanding of ETL tools, OLAP design, and data quality processes</p><p> · Knowledge of Business Intelligence life cycle: planning, design, development, validation, deployment, documentation, and ongoing support</p><p> · Working knowledge of electronic medical records software (eCW, Nextgen, etc) and the backend storage of that data</p><p> · Ability to generate effective probability modeling and statistics as it pertains to healthcare outcomes and financial risks</p><p> · Ability to manage sometimes lengthy and complicated projects from throughout the life cycle and meet the deadlines associated with these projects</p><p> · Development, maintenance, technical support of various reports and dashboards</p><p> · Knowledge of Microsoft® SQL including coding language, creation of tables, stored procedures, and query design</p><p> · Fundamental understanding of outpatient healthcare workflows</p><p> · Knowledge of relational database concepts and flat/formatted file processing.</p><p> · Possesses strong commitment to data validation processes in order to ensure accuracy of reporting (internal quality control)</p><p> · Possesses a firm grasp of patient confidentiality and system security practices to prevent HIPAA and other security violations.</p><p> · Knowledge of IBM Cognos® or other database reporting software such as SAS, SPSS, and Crystal Reports</p><p> · Ability to meet the needs of other members of the Informatics department to maximize efficiency and minimize complexity of end-user products</p><p><br></p><p>Requirements:</p><p> · Education: Bachelor's Degree</p><p> · Proven experience as a dbt Developer or in a similar Data Engineer role.</p><p> · Expert-level SQL skills — capable of writing, tuning, and debugging complex queries across large datasets.</p><p> · Strong experience with Snowflake or comparable data warehouse technologies (BigQuery, Redshift, etc.).</p><p> · Proficiency in Python for scripting, automation, or data manipulation.</p><p> · Solid understanding of data warehousing concepts, modeling, and ELT workflows.</p><p> · Familiarity with Git or other version control systems.</p><p> · Experience working with cloud-based platforms such as AWS, GCP, or Azure.</p><p><br></p><p><br></p>
Job Overview We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database. This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing. Key Responsibilities Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic. Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture. AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.). Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance. Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology. Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions. Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.
<p><strong>Network Engineer</strong></p><p><strong>Location:</strong> Kings Point, NY (Hybrid)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Mid–Senior (5–7 years)</p><p><strong>Position Overview</strong></p><p>We are seeking a skilled <strong>Network Engineer</strong> to support operations at a federal academic institution located in <strong>Kings Point, New York</strong>. This role offers a challenging and rewarding environment where the selected candidate will play a key role in the design, implementation, maintenance, and optimization of enterprise network infrastructure.</p><p>The Network Engineer will be responsible for supporting secure and reliable network services, troubleshooting complex issues, and maintaining detailed technical documentation while operating within a government-regulated environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless network infrastructures</li><li>Configure, test, and support network devices and related services</li><li>Identify, diagnose, troubleshoot, and resolve network performance and connectivity issues</li><li>Design, plan, deploy, and optimize wireless network solutions</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support and administer Cisco switches and routers</li><li>Manage Aruba wireless and network access control architectures</li><li>Support Nutanix Prism and Acropolis hypervisor environments</li><li>Administer Microsoft Active Directory and Group Policy in a Windows Server and Windows 11 environment</li><li>Provide Level 2 and Level 3 support for server and network-related issues</li><li>Develop and maintain comprehensive technical documentation for network systems, applications, and appliances</li><li>Utilize PowerShell scripting to automate and improve system and network operations</li><li>Ensure compliance with government standards and frameworks, including NIST and FISMA</li><li>Collaborate across teams to improve system reliability, efficiency, and overall service quality</li></ul>
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>We are looking for a detail-oriented candidate with clerical skills to join our team in Rye Brook, New York. This long-term contract position. The ideal candidate will demonstrate strong organizational skills, reliability, and proficiency with Microsoft Word and data entry.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter data into Microsoft Word and other systems as required.</p><p>• Maintain high attention to detail to ensure the accuracy and completeness of reports.</p><p>• Manage and prioritize tasks to meet deadlines effectively.</p><p>• Adapt to increasingly complex reports and processes over time.</p><p>• Communicate with team members and supervisors to clarify tasks and requirements.</p><p>• Perform quality checks on completed reports to ensure compliance with standards.</p><p>• Utilize computer skills to navigate websites and retrieve necessary information.</p><p>• Follow established procedures for data entry and report generation.</p><p>• Provide support to the department by ensuring timely completion of assigned tasks.</p>
