<p>The ERP Systems Analyst will provide support for SAP Business One (SAP B1) and related business systems to ensure optimal performance, functionality, and user adoption. This role is responsible for end-user support, training, documentation, reporting, system maintenance, and assisting with ongoing ERP initiatives. The ideal candidate will possess strong technical, analytical, and communication skills, along with a solid understanding of business processes and ERP systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide primary support for SAP Business One and related business applications.</li><li>Develop user training materials, including written documentation, how-to guides, and instructional videos.</li><li>Onboard and train new users across multiple business systems.</li><li>Deliver one-on-one support and guidance to users on system functionality and best practices.</li><li>Learn and maintain knowledge of database structures and relationships that support ERP operations.</li><li>Document, analyze, and improve business processes and workflows related to ERP systems.</li><li>Develop a strong understanding of organizational business operations and system dependencies.</li><li>Assist with system implementations, upgrades, enhancements, and customizations.</li><li>Maintain and validate business data and reporting through tools such as SSRS, Crystal Reports, and Excel Report Builder.</li><li>Participate in special projects, process improvement initiatives, and other assignments as needed.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
<p><br></p><p>Key Responsibilities</p><p>Salesforce Administration & Support</p><p>• Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management</p><p>• Maintain data integrity through data imports, deduplication processes, and validation rules</p><p>• Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams</p><p>• Troubleshoot user issues and provide timely and effective resolution</p><p>• Support end-user training and adoption of Salesforce best practices</p><p>________________________________________</p><p>Automation & Development</p><p>• Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows)</p><p>• Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes)</p><p>• Support Lightning Web Component (LWC) development for internal tools and user interfaces</p><p>• Participate in evaluating when to use declarative versus programmatic solutions</p><p>________________________________________</p><p>Integrations & API Development</p><p>• Support the development and maintenance of integrations using REST and SOAP APIs</p><p>• Assist with outbound callouts, including authentication methods such as OAuth 2.0 and API keys</p><p>• Parse and transform JSON/XML payloads within Apex</p><p>• Work with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as needed</p><p>• Monitor and troubleshoot API limits, failures, and latency issues</p><p>________________________________________</p><p>System Implementation & Enhancements</p><p>• Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions</p><p>• Assist in implementing new features, custom objects, and automation to improve operational efficiency</p><p>• Participate in system upgrades, release cycles, and sandbox testing</p><p>________________________________________</p><p>Performance, Limits, and Optimization</p><p>• Develop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size)</p><p>• Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patterns</p><p>• Support optimization efforts, including query performance and transaction handling</p><p>• Assist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata)</p><p>________________________________________</p><p>Monitoring, Debugging, and Support</p><p>• Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring tools</p><p>• Identify root causes of failures across integrations, automation, and data processes</p><p>• Provide Tier 2 support for Salesforce-related incidents</p><p>• Proactively identify system health risks and improvement opportunities</p><p>________________________________________</p><p>Documentation & Engineering Standards</p><p>• Maintain technical documentation for data models, integrations, and automation logic</p><p>• Follow established SDLC and change management processes</p><p>• Contribute to internal best practices for naming conventions, code structure, and deployment procedures</p><p><br></p>
<p>Major global bank is looking for an experienced audit consultant who can lead and execute audits, risk assessments, and issue validations surrounding operational risk (non-financial). Candidate must have internal audit experience with a large financial institution.</p>