We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments.<br><br>Responsibilities:<br>• Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency.<br>• Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems.<br>• Oversee the operation and security of local and wide area networks, ensuring reliable connectivity.<br>• Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations.<br>• Facilitate communication between management, staff, vendors, and external technology partners.<br>• Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments.<br>• Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information.<br>• Provide technical training for staff, ensuring effective use of IT systems and tools.<br>• Lead a team of IT professionals, offering guidance, training, and performance evaluations.<br>• Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
Responsibilities:<br><br>Oversee the day-to-day operations of co-op and condo properties, including building maintenance, vendor management, and staff supervision.<br>Serve as the primary liaison between boards of directors, residents, contractors, and service providers.<br>Manage annual budgets, track expenses, and prepare financial reports for board review.<br>Coordinate and attend board meetings, prepare meeting agendas, minutes, and distribute relevant documents.<br>Ensure compliance with state and local regulations, building codes, and co-op/condo by-laws.<br>Handle resident inquiries, complaints, and conflict resolution in a professional and timely manner.<br>Supervise all property maintenance requests, capital improvements, and renovation projects.<br>Negotiate contracts with third-party vendors and oversee their performance.<br>Facilitate the interviewing and onboarding process for prospective co-op shareholders or condo unit owners.<br>Assist with annual building insurance renewals, property tax assessments, and compliance filings.<br>Qualifications:<br><br>Proven experience managing co-op and condo properties.<br>Knowledge of legal, financial, and operational aspects of co-op and condominium management.<br>Exceptional written and verbal communication skills.<br>Proficiency in property management software and Microsoft Office Suite.<br>Ability to multi-task and prioritize in a fast-paced environment.<br>Superior problem-solving and customer service abilities.<br>Experience working with boards and understanding governance structures.<br>Certification in property management (such as CPM, ARM, or NY-specific licensing) preferred.
<p>We are seeking an Assistant Property Manager to support a luxury residential property with 625 units. This is a hands-on, resident-facing role covering a maternity leave (3–6 months). The ideal candidate will be organized, customer service-oriented, and experienced with property management systems.</p><p><br></p><p>- Manage move-ins and move-outs, including elevator scheduling</p><p>- Review and process Certificates of Insurance (COIs)</p><p>- Oversee amenity reservations (approve/decline availability)</p><p>- Ensure units are move-in ready</p><p>- Send parking and storage agreements via DocuSign</p><p>- Handle roommate removal forms (training provided)</p><p>- Run background checks</p><p>- Provide day-to-day support to residents and property operations</p>
<p><strong><u>POSITION SUMMARY</u></strong></p><p>Provide the highest possible level of customer service to tenants and help ensure long-term occupancy in all managed properties. Ensure the highest level of professional operation and appearance of all assigned properties. Manage the operating costs and approved capital expenditures for all assigned properties. Hire, train and supervise direct reports. </p><p><br></p><p><strong><u>RESPONSIBILITIES</u></strong> </p><p>• Manage tenant move-in process to ensure complete tenant satisfaction. </p><p>• Visit tenants regularly and maintain a positive, productive and professional relationship with them. </p><p>• Manage construction and special projects including ensuring all deliverables are met within the established timeframes and budget, coordinating with tenants, vendors, construction management staff and setting up construction job cost codes, budgets, and contracts. </p><p>• Complete legal documents and internal reporting documents pertaining to lease administration and administer the lease. </p><p>• Assist with all lease activity including tenant renewals, expansions and contractions. </p><p>• Regularly inspect and evaluate all building equipment, systems and grounds to ensure that the appearance and operation of the properties meet company standards. </p><p>• Develop and maintain emergency procedures and preventative maintenance programs for all buildings. </p><p>• Oversee the work order system to ensure that tenant service calls are handled within the timeframe as approved by Ownership and with 100% customer satisfaction. </p><p>• Develop positive relationships with vendor partners ensuring they understand the goals, objectives and code of conduct at the properties they work in. </p><p>• Ensure that work performed by outside contractors is performed timely and appropriately, and with approved insurance coverage limits. </p><p>• Develop and manage the annual budgets for the assigned properties. </p><p>• Financially operate the property ensuring the monthly, quarterly and annual financial goals as approved in the annual budget are attained. </p><p>• Review monthly operating reports and explain budget variances. </p><p>• Manage collection of accounts receivable and operating expenses. </p><p>• Produce analysis of annual CAM & RET reconciliations for assigned properties. </p><p>• Assist in fostering a team atmosphere within the local office. </p><p>• Hire, train, manage and develop all direct reports. </p><p>• Conduct annual performance appraisals and develop employee specific goals annually. </p><p>• Assist suburban General Manager with special projects. </p><p>• Assist President with special projects. </p><p><br></p><p><br></p>
<p>We are looking for a dedicated Property Manager to oversee the operations and performance of residential properties in Monmouth County, New Jersey. This long-term contract position is ideal for individuals who excel in managing property operations, ensuring compliance, and delivering exceptional service to residents and stakeholders. The role requires a proactive approach to property management, including maintaining financial stability and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day property operations, including leasing activities and compliance with housing regulations.</p><p>• Coordinate and monitor maintenance tasks, ensuring timely completion of work orders and inspections.</p><p>• Manage resident files with accuracy, ensuring they meet audit-ready standards for annual recertifications and renewals.</p><p>• Provide outstanding customer service to residents, vendors, and partners by addressing concerns and inquiries promptly.</p><p>• Assist in achieving strong financial performance by monitoring budgets and controlling operational expenses.</p><p>• Support the Property Manager in resolving tenant issues and maintaining positive community relations.</p><p>• Ensure adherence to Section 8, HUD, and other affordable housing program requirements.</p><p>• Utilize property management software, such as Yardi or Rent Café, to streamline operations and reporting.</p><p>• Collaborate with team members to meet deadlines and maintain smooth operations across multiple sites.</p><p>• Facilitate leasing processes and maintain high occupancy rates through effective marketing and tenant engagement.</p>
We are looking for an experienced Product Manager to join our team in Edison, New Jersey. This is a contract position with the potential for a permanent role, combining strategic planning and hands-on execution to deliver exceptional customer experiences. The role requires a hybrid schedule, with two days of onsite collaboration each week.<br><br>Responsibilities:<br>• Transform business requirements into effective call flow designs, prioritizing seamless customer experiences.<br>• Create detailed documentation, including toll-free numbers, welcome messages, prompts, citations, and operational procedures.<br>• Work closely with implementation teams to ensure clarity and accuracy of requirements throughout the project lifecycle.<br>• Verify the implementation results align with specified requirements and maintain high standards of quality.<br>• Lead initiatives to enhance call flow processes and documentation for improved efficiency.<br>• Manage project timelines and maintain open communication with stakeholders regarding product updates and releases.<br>• Collaborate with cross-functional teams to identify and resolve issues during development and implementation.
<p>We are looking for an Operations Manager to join our team in Jersey City, New Jersey. In this role, you will manage a variety of tasks related to property management, vendor coordination, and financial administration. This position is ideal for someone with strong organizational skills and a proactive approach to maintaining operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate maintenance requests from residents, ensuring timely dispatch of technicians or vendors and prompt resolution of issues.</p><p>• Conduct inspections of properties to ensure compliance with operational and maintenance standards.</p><p>• Manage vendor onboarding and procurement, including preparing and overseeing Request for Proposal (RFP) processes.</p><p>• Review and process invoices for accuracy and completeness, maintaining proper financial documentation.</p><p>• Oversee inventory management for maintenance supplies, ensuring adequate stock levels and timely reordering.</p><p>• Provide administrative support to the Director of Operations, including project coordination and operational reporting.</p><p>• Maintain financial records in QuickBooks and Excel, handling accounts payable and receivable tasks.</p><p>• Assist with budget management and tracking for property operations.</p><p>• Conduct online research to identify investment opportunities and gather market intelligence.</p><p>• Manage daily office operations, including correspondence and documentation needs.</p>