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10 results for It Systems Analyst in Wheaton, IL

Process & Systems Analyst

Chicago, IL
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Job Description:<ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul>
2026-08-18T00:00:00Z

Systems Administrator

Chicago, IL
remote
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for an experienced Systems Administrator to support and enhance a cloud-focused infrastructure environment in Chicago, Illinois. This Long-term Contract position is ideal for a detail-oriented individual who excels in Microsoft Azure administration, Windows Server support, and identity management while delivering dependable service across distributed teams. The role will focus on maintaining secure, high-performing systems, resolving technical issues, and contributing to infrastructure improvements that strengthen day-to-day operations. Responsibilities: • Oversee the health, availability, and maintenance of Microsoft Azure environments, ensuring cloud resources remain secure, stable, and optimized. • Provision, configure, and manage core Azure components such as virtual machines, storage services, and virtual networks to meet operational needs. • Perform routine administration for Windows Server platforms hosted in Azure, including legacy and current versions used across the environment. • Administer identity and access services through Microsoft Entra ID, Active Directory, and Group Policy, including user provisioning and permissions management. • Investigate and resolve infrastructure, operating system, application, and connectivity issues while providing advanced support for escalated service requests and incidents. • Contribute to backup, disaster recovery, and business continuity activities to help protect systems and support recovery readiness. • Assist with cloud infrastructure initiatives, including modernization efforts and migration-related tasks, as part of broader technology projects. • Create and maintain clear technical documentation, operational procedures, and support materials for infrastructure services. • Participate in on-call support as needed and collaborate with IT teams and business stakeholders serving users across multiple time zones. • Identify opportunities to improve monitoring, automation, system performance, and operational processes, including support for PowerShell-based scripting efforts.
2026-09-04T00:00:00Z

Systems Engineer

Barrington, IL
onsite
Temporary / Contract
45 - 55 USD / Hourly
We are looking for an experienced Systems Engineer to support enterprise infrastructure initiatives in Deer Park, Illinois. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can manage large Windows-based environments, maintain reliable system performance, and contribute to data center operations in a complex setting. The role requires strong technical depth across server administration, identity services, virtualization, and core infrastructure platforms. Responsibilities: • Lead large-scale Windows server migration efforts, including transitions from VMware environments to Hyper-V across extensive server estates. • Administer and maintain Windows Server platforms, Active Directory services, Azure Active Directory, Group Policy, and related enterprise system configurations. • Support deployment, installation, and expansion activities within the data center while helping ensure stable operations and limited service interruption. • Manage and troubleshoot enterprise server hardware, Cisco-based infrastructure components, and Pure Storage solutions within production environments. • Coordinate system cutovers, infrastructure changes, and implementation tasks in partnership with technical teams and project stakeholders. • Investigate and resolve complex system issues by applying structured troubleshooting methods across server, virtualization, and infrastructure layers. • Create and maintain clear technical documentation covering environment configurations, procedures, and project-related updates. • Provide operational support for core Microsoft technologies, including Exchange and Citrix-related environments, as needed within the broader infrastructure landscape.
2026-09-01T00:00:00Z

Business Systems Analyst Manager

Chicago, IL
remote
Temporary / Contract
71.25 - 82.5 USD / Hourly
We are looking for an experienced Business Systems Analyst Manager to support enterprise-wide initiatives for a Long-term Contract position based in Chicago, IL. This role will guide business analysis efforts across complex programs, helping translate organizational needs into clear, practical solutions that support project success. The position also provides leadership to analysts, strengthens requirement practices, and promotes effective collaboration among business partners, delivery teams, and technology stakeholders. Responsibilities:• Direct and mentor a team of business systems analysts, balancing assignments according to project scope, urgency, and individual strengths.• Shape and maintain consistent analysis methods that improve the quality of requirements, process documentation, and end-to-end traceability.• Oversee the full requirements lifecycle, from initial intake through delivery, to ensure business needs are accurately defined and aligned with expected outcomes.• Work closely with portfolio leadership to support intake reviews, prioritization decisions, business case preparation, and impact analysis for upcoming initiatives.• Partner with quality assurance teams to connect requirements with testing coverage, validation activities, and defect reduction efforts.• Track team capacity, delivery quality, and emerging risks, then communicate progress and key concerns to leadership.• Coach analysts in facilitation, stakeholder engagement, and documentation best practices to build a strong and capable team.• Contribute to enterprise programs, technology implementations, and regulated or high-visibility initiatives that require careful analysis and control.• Support documentation of business processes, functional needs, non-functional expectations, business rules, use cases, and data-related requirements.
2026-09-09T00:00:00Z

IT Support Specialist

Chicago, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for a non-profit organization in Chicago, Illinois. This role focuses on resolving day-to-day user issues, maintaining endpoint stability, and ensuring staff can effectively use core workplace technologies. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Microsoft environments and device management tools. Responsibilities: • Deliver front-line technical assistance for hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems involving Microsoft Windows, Microsoft 365 applications, and user account access in a timely manner. • Administer and support devices through Microsoft Intune, including configuration, policy enforcement, and endpoint troubleshooting. • Manage user accounts, permissions, and directory-related tasks within Active Directory. • Support ChromeOS and other end-user devices to maintain reliable functionality across the organization. • Track, update, and close service desk tickets while keeping users informed on progress and next steps. • Escalate complex incidents when needed and collaborate with internal teams to achieve effective resolutions. • Document recurring issues, solutions, and support procedures to improve service consistency and response efficiency.
2026-09-09T00:00:00Z

Analyst

Chicago, IL
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial planning and analysis position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… ROLE OVERVIEW<ul><li>Assist in building a best-in-class FP&A and Reporting process by developing, standardizing, maintaining and driving continuous improvement of all financial tools and planning processes</li><li>Develop deep understanding of the underlying operations and drivers for the budgets. Assist in the annual budgeting process including guidelines, systems and tools, change tracking and review and approval</li><li>Collaborate with the team regarding system enhancements, and maintenance of Adaptive Insights/Workday, the company's budgeting & forecasting tool</li><li>Maintain executive leadership reporting</li><li>Support Management Accounting team for reporting needs</li><li>Track financial results that will deliver insight and recommendations to our executive leadership for strategic and operational planning decisions</li><li>Contribute to the consolidation and analysis of management reporting results, monthly forecasts, and quarterly updates for senior leadership</li><li>Collaborate internally with other departments to strategize, troubleshoot issues, and support any needs they may have.</li></ul>
2026-08-18T00:00:00Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed. Responsibilities: • Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users. • Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed. • Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up. • Install, configure, and support standard software and workstation tools for employees across the organization. • Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency. • Oversee asset availability and communicate with leadership when equipment or supplies need replenishment. • Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central. • Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems. • Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
2026-09-01T00:00:00Z

Business Analyst

Rolling Meadows, IL
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for a Business Analyst to support service-focused operations within our Financial Services team in Rolling Meadows, Illinois. This role works closely with stakeholders to evaluate business needs, improve customer service workflows, and translate findings into practical recommendations. The ideal candidate brings strong analytical thinking, experience reviewing operational documents, and the ability to contribute effectively within an Agile Scrum environment. Responsibilities: • Gather and interpret business needs from stakeholders to define clear objectives, process improvements, and support priorities. • Analyze call center and customer service operations to identify inefficiencies, service gaps, and opportunities to improve the client experience. • Review business and operational documentation to confirm accuracy, completeness, and alignment with established requirements. • Perform gap analysis to compare current processes with desired outcomes and recommend actionable solutions. • Create and maintain business requirements, process maps, user stories, and related project documentation for cross-functional teams. • Partner with Scrum team members during planning, refinement, and review activities to help move initiatives forward effectively. • Support testing and validation efforts by confirming that delivered solutions meet business expectations and documented needs.
2026-09-09T00:00:00Z

Reporting Analyst

Chicago, IL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The Portfolio Data & Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data & Analytics team. Key Responsibilities: • Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls• Ensure all external communications are accurate and compliant with regulatory standards• Develop and maintain detailed supporting documentation and tie-out work for investor communications• Collaborate with investment teams and senior leadership to verify data and content accuracy• Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs• Support the broader Portfolio Data & Analytics team ensure accuracy on various quarterly and ad hoc outputsOther responsibilities and opportunities: • Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity
2026-09-04T00:00:00Z

Senior Workday Analyst

Chicago, IL
onsite
Temporary / Contract
40 - 48 USD / Hourly
We are looking for a Senior Workday Analyst to support Workday Performance Management initiatives for a long-term contract opportunity based in Chicago, Illinois. In this role, you will partner with HR, talent management, and business stakeholders to translate operational needs into scalable Workday solutions that improve performance, goal-setting, and feedback processes. The position focuses on analysis, configuration support, testing, process improvement, and governance across the talent technology landscape. This opportunity is well suited for someone who combines strong functional knowledge of Workday with a thoughtful, stakeholder-focused approach to problem solving. Responsibilities: • Partner with HR, talent management, and business teams to identify needs, define priorities, and shape effective Workday Performance Management solutions. • Lead discovery sessions and gather detailed business, security, configuration, and reporting requirements for performance-related processes. • Evaluate current workflows, identify process gaps, and recommend improvements that enhance the experience for employees, managers, and HR users. • Support the design, configuration, testing, and rollout of enhancements for performance reviews, talent goals, feedback, templates, and questionnaires within Workday. • Research new Workday capabilities and related talent technology options, then present practical recommendations that align with organizational objectives. • Collaborate with project teams to assess system issues, determine business impact, and help develop corrective actions and sustainable resolutions. • Create acceptance criteria, validate proposed solutions with stakeholders, and ensure outcomes meet functional and strategic expectations. • Contribute to system administration, governance, monitoring, and ongoing optimization activities for Workday Performance Management. • Provide guidance and training to team members and stakeholders on established processes, new functionality, and best practices. • Participate in special projects involving analysis, development support, testing, and implementation of talent technology enhancements.
2026-08-26T00:00:00Z