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107 results for Customer Service Manager in Wheaton, IL

Project Manager
  • Chicago, IL
  • onsite
  • Temporary
  • 23.75 - 32.00 USD / Hourly
  • <p>We are looking for an experienced Event Manager to join our team in Chicago, Illinois, on a long-term contract basis. In this role, you will oversee corporate events, ensuring smooth execution and exceptional guest experiences. This position requires strong organizational skills, adaptability, and the ability to manage diverse aspects of event planning and coordination.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of corporate events, ensuring all logistical and operational aspects are managed effectively.</p><p>• Coordinate with catering services to arrange and manage food and beverage needs during events.</p><p>• Oversee room setups, including arranging furniture and ensuring venue readiness.</p><p>• Build and maintain strong relationships with members and partners, addressing their needs with attention to detail.</p><p>• Manage audio-visual requirements, including preparing slide decks and ensuring technical setups run smoothly.</p><p>• Collaborate with the Corporate Events team to ensure seamless communication and execution of event plans.</p><p>• Provide day-of support, including guest check-ins, printing name badges, and addressing any immediate concerns.</p><p>• Utilize tools such as Office Suite, Teams, and event management platforms to streamline planning and operations.</p><p>• Contribute to business development efforts by identifying opportunities for growth and partner engagement.</p><p>• Ensure compliance with dress codes and high standards during events.</p>
  • 2025-08-21T15:24:41Z
Sales Support Analyst
  • Rosemont, IL
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>Our client, a supplier in the U.S. is looking for a detail-oriented and motivated Sales Support Analyst to provide essential support to their sales and supply chain operations in Rosemont, Illinois. In this role, you will collaborate with cross-functional teams to contribute to efficient supply planning, data analysis, and customer service enhancements. This is an exciting opportunity to work in a dynamic environment where your analytical skills and organizational abilities will play a key role in driving operational success. This position is 100% on-site and offers a salary range, based on experience, of $60,000-$70,000 annually plus benefits.</p><p><br></p><p>Responsibilities:</p><p>• Plan and coordinate supply and order mapping to ensure efficient distribution.</p><p>• Design and maintain insightful reports to track customer ordering patterns and trends.</p><p>• Collaborate with sales, supply chain, and customer service teams to enhance communication and operational alignment.</p><p>• Develop and manage dashboards to support sales, operations, and supply chain decision-making.</p><p>• Actively participate in weekly meetings to discuss ongoing projects and address challenges.</p><p>• Analyze data to identify trends and provide actionable insights for improving processes.</p><p>• Support the development of key performance indicators (KPIs) and monitor progress.</p><p>• Assist with additional tasks and responsibilities as assigned to support team objectives.</p>
  • 2025-09-16T12:34:39Z
Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$110,000 plus bonus and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies.</p><p><br></p><p>The focus of this position will be on the delivery of financial services to a set of individual clients through accounting, operational activities, and reporting.</p><p><br></p><p><strong>Job Description: </strong></p><ul><li>Manage the personal accounting for a variety of the company’s clients, both individuals and trusts. This includes preparing journal entries and finalizing personal financial statements on a monthly basis. This also includes completing a quarterly reporting package with detailed financial analyses, for example, budget vs. actual spending summaries.</li><li>Within twelve months, recommend a new personal financial report, analysis, or graphic to be included with the quarterly reporting package for the individual or trust clients which you manage.</li><li>Manage the annual financial reporting, administration of grants, and recording of documentation for a private foundation. This includes preparation of federal and state tax filings and calculation of the required minimum charitable distributions.</li><li>Within six months, assume responsibility for the company’s cash management activities. This includes initiating weekly cash transfers on behalf of our business entities and individual clients, reviewing individual investor accounts for liquidity limitations, and coordinating monthly income distributions to individual clients.</li><li>Gather and organize all annual tax information necessary for the preparation of income tax filings for our clients.</li><li>Calculate quarterly estimated tax payments for individuals and trusts.</li><li>Prepare annual extension estimates of taxable income from underlying investments.</li><li>Participate in recurring calls with external service providers (public accounting firms).</li><li>Manage the tax compliance calendar and track the ongoing progress of annual tax returns for all entities.</li><li>Prepare tax returns to be reviewed and signed by the CFO (Individual x1, Trust x1, and a Private Foundation x1). Review tax returns prepared by external service providers (Corporations x2, Partnership x8, Individuals x4, and Trusts x27).</li><li>Work closely with CFO and President in any tax planning/modeling on behalf of our clients (e.g., estate planning, charitable tax planning, etc.)</li><li>Coordinate real estate tax payments, required annual state filings for LLCs, and draft responses to federal and state income tax notices, as needed.</li><li>Within six months, manage the annual calculation of after-tax investment returns for each of our underlying partnership investments (excluding private equity).</li><li>Complete a variety of ad hoc projects working directly with the company’s President, CFO, Client Service Manager, or other team members on an as needed basis. This might include projects related to Corporate and Partnership Accounting, Private Equity & Compliance, Payroll, Administration, Debt and Liquidity Planning, or other analyses requested by the company’s clients.</li></ul>
  • 2025-09-10T19:34:13Z
Account Coordinator
  • Broadview, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Account Coordinator to join our team in Broadview, Illinois. In this role, you will act as a vital link between customers, sales representatives, and internal departments, ensuring smooth and efficient order processing for airline catering clients. This position is ideal for someone with a strong customer service background who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and update customer orders, verify product availability, and oversee any changes to orders.<br>• Coordinate with warehouse, delivery, and procurement teams to ensure accurate and timely fulfillment.<br>• Monitor open orders, track progress, and ensure customer requests are addressed promptly.<br>• Respond to product inquiries, manage backorders, and suggest appropriate substitutions when necessary.<br>• Maintain detailed customer records and assist with updates to pricing and product information.<br>• Provide administrative support to sales representatives, including follow-ups on customer satisfaction.<br>• Utilize Microsoft Dynamics GP to streamline order management and ensure accurate data handling.<br>• Analyze inventory levels and collaborate with procurement teams to optimize stock availability.<br>• Handle inbound inquiries related to product details, pricing adjustments, and account management.<br>• Ensure a high level of customer satisfaction by addressing concerns and resolving issues efficiently.
  • 2025-09-16T16:18:45Z
Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 23.59 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
  • 2025-08-15T14:59:28Z
Customer Service Representative
  • Des Plaines, IL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p>   </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong>   </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
  • 2025-09-08T15:44:35Z
Bilingual Spanish/English-Customer Service-Worksite Repre...
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.55 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
  • 2025-09-04T21:34:44Z
Customer Service Representative
  • Mccook, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. This Contract-to-permanent position offers the opportunity to support customers in a fast-paced environment, addressing inquiries related to waste and garbage collection services. If you thrive in dynamic settings and enjoy delivering exceptional service, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound calls daily, ranging from 30 to 90, regarding garbage collection services.</p><p>• Provide clear and accurate information to customers, ensuring their concerns are addressed promptly.</p><p>• Resolve service-related issues using effective problem-solving techniques to achieve customer satisfaction.</p><p>• Maintain professionalism and patience while working in a lively and fast-paced environment.</p><p>• Record customer interactions meticulously to ensure accurate documentation and follow-up.</p><p>• Coordinate with team members to meet collective goals while also working independently.</p><p>• Manage multiple tasks simultaneously, balancing competing priorities effectively.</p><p><br></p><p>The salary range for this position is $18/hr. to $20hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-09-15T13:44:19Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
  • 2025-09-04T16:04:24Z
Client Services Representative
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
  • 2025-09-08T15:24:03Z
Tax Manager
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $130,000 - $150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Providing timely, high-quality client service that meets or exceeds the expectations of clients, your Client Service Team, and the Tax Team as a whole</li><li>Training, overseeing, and mentoring the members of your Client Service Team</li><li>Reviewing and finalizing individual, gift, fiduciary, and business tax returns and work papers</li><li>Reviewing and finalizing annual tax projections, calculations of estimated tax payments, and the implementation of recommended tax strategies</li><li>Reviewing, finalizing, and presenting long-term tax projections, including identification of tax-reduction strategies for clients and prospective clients</li><li>Maintaining a high level of organization with client data and files, and keeping track of client financial and tax-related transactions</li><li>Interacting directly with clients, responding to questions/concerns and obtaining information necessary for their tax compliance and/or tax strategy work</li><li>Reviewing and finalizing responses to IRS and state agency audits, inquiries, and tax notices and communicating with IRS and state agencies about such audits, inquiries, and tax notices</li><li>Assisting with various administrative responsibilities of the Tax Team</li><li>Reviewing and finalizing tax research projects and developing educational materials for clients, the Tax Team, and the company Team</li><li>Identifying and developing technological and process improvements</li><li>Keeping current on tax rules and regulations at both the federal and state levels</li><li>Ensuring professional development through ongoing education and maintaining accreditation</li><li>Participating in departmental projects</li><li>Serving on departmental committees, as requested</li><li>Reporting to the senior members of your Client Service Team</li></ul><p> </p><p><br></p>
  • 2025-09-11T17:34:11Z
Service Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
  • 2025-09-06T22:34:04Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
  • 2025-09-08T17:44:21Z
Office Services Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is partnering with a rapidly growing law firm in Chicago, Illinois, to hire a skilled Legal Billing Specialist. In this role, you will collaborate closely with billing attorneys to ensure accurate and efficient billing processes. The ideal candidate will bring extensive experience in law firm billing, possess strong attention to detail, and demonstrate excellent communication skills. This is a fantastic opportunity for a professional seeking to contribute to a dynamic, fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage all aspects of the monthly billing cycle, ensuring accuracy and timeliness in invoicing.</li><li>Collaborate closely with billing attorneys and clients to track and collect outstanding accounts receivable.</li><li>Provide guidance to billing attorneys and, as needed, the billing committee regarding appropriate billing policies and procedures.</li><li>Address inquiries related to billing, accounts receivable, and work-in-process, while generating reports as required.</li><li>Process client payments, including checks, ACH/wire transfers, and credit card transactions.</li><li>Enter vendor invoices and handle other accounts payable responsibilities.</li><li>Take on additional duties and special projects as assigned to support departmental goals.</li></ul><p><br></p>
  • 2025-08-25T15:49:00Z
Property Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Street Festival season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly.  </p><p><br></p><p><strong>Job Description:</strong> </p><ol><li>Main contact for the company who are responsible for the accounting of stabilized properties</li><li>Reviews all the company's deliverables and communicates any applicable adjustments, process changes, and/or improvements</li><li>Responsible for coordination of uploading business plan budgets into Yardi Voyager</li><li>Reviews lease agreements and ensures applicable information is accurately uploaded</li><li>Prepares cash distributions for operating properties not outsourced to the company.</li><li>Reviews quarterly/annual common area expense reconciliations</li><li>Primary liaison with Asset Management team to assist with needs related to new tenants and 3rd party property managers</li><li>Prepares and distributes debt refinancing analysis on an as needed basis</li><li>Responsible for lender reporting in collaboration with Capital Markets team</li></ol><p><br></p>
  • 2025-09-08T17:48:43Z
Sr. Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Spring will be here before you know it! Want to be with a company that will ensure you get to enjoy the warm weather when it gets here? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team. </p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers. </li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-09-10T19:34:13Z
Credit/Collections Supervisor/Manager
  • Oak, IL
  • onsite
  • Permanent
  • 95000.00 - 120000.00 USD / Yearly
  • <p>The Collections Supervisor will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly. This role will offer growth potential, a salary between 95K and 110K plus discretionary bonus, medical, dental and vision insurance, 401K and paid time off. </p><p><br></p><p>How You Will Help</p><p>• Hires & trains new collectors in the Collections department.</p><p>• Conducts performance evaluations that are timely and constructive.</p><p>• Supervises and manages the Collections assignments and priorities.</p><p>• Researches, develops, and facilitates collection & lien procedures according to company policies.</p><p>• Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts internally (Sales) & externally (Customers).</p><p>• Conducts, or assists third parties in conducting, skip-tracing according to established practices.</p><p>• Negotiates with customers to amend repayment terms, as appropriate.</p><p>• Recommends legal action for specific accounts and follows through as necessary.</p><p>• Communicates the status of delinquent accounts to the Senior Credit & Collection Manager or other appropriate personnel.</p><p>• Initiates repossession steps when authorized; maintains thorough records of actions taken in repossession and selling.</p><p>• Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.</p><p>• Reviews accounts and recommends for charge-off as appropriate; supervises approved accounts’ charge-off procedure and reports it to credit reporting agencies..</p><p><br></p><p>What You Will Bring</p><p>• Excellent verbal and written communication skills.</p><p>• Proficient in Microsoft Office Suite or related software, customer relations software, AS400 and Microsoft D365.</p><p>• Knowledge of both secured and unsecured debt. </p><p>• Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.</p><p>• Associate’s degree in finance required; Bachelor’s degree preferred.</p><p>• At least five years of experience in collection and credit work, with at least one in a supervisory or managerial position.</p><p>• At least 3 years’ experience with liens as it pertains to GM/Contractors</p><p><br></p><p><br></p>
  • 2025-08-18T13:14:12Z
Payroll Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 130000.00 - 135000.00 USD / Yearly
  • <p><em>The salary range for this position is $130,000-$135,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Serve as the Canada payroll subject matter expert and lead.</li><li>Responsible for the Canada payroll function, including leading, managing, developing and mentoring of a Payroll Specialist and the execution of payroll in accordance with legislation and SOX requirements defined for the Canada payroll process.</li><li>Acting as back-up to the Payroll Specialist.</li><li>Supervising the preparation and submission of semi-monthly payrolls including reviewing and approving payroll reconciliations in-line with procedures, policies, and SOX (Sarbanes-Oxley) controls.</li><li>Assesses and resolves escalated payroll issues and discrepancies.</li><li>Responsible for maintenance of payroll processes, procedures and controls ensuring up to date as business/processes evolve.</li><li>Lead and review the year end payroll calculations, reconciliations, filings, (T4’s, T4A’s, Releve1, T2200, EHT, CNESST, Alberta Worker Comp, Worksafe BC etc) to ensure issued in accordance with CRA (Canada Revenue Agency) and other regulatory requirements, including other jurisdictions (i.e. United Kingdom [P60’s, P11D’s], Germany and Spain).</li><li>Own and maintain payroll SOX compliance, design of internal controls and process maps.</li><li>Perform quarterly ADP WFN user access reviews.</li><li>Lead and manage any payroll audits that may arise because of regulatory, internal, and external audits.</li><li>Provide support on financial audits that require inputs from payroll, working closely with the finance team. </li><li>Stay current on the latest regulatory changes with respect to payroll and benefits to ensure payroll policy adherence and compliance per province.</li><li>Ensure an environment of continuous improvement is maintained to sustain maximum efficiency by researching, recommending, and implementing new or enhanced policies, procedures and processes to improve operational effectiveness. </li><li>Work closely with the Talent and Culture and Benefits team in all compensation and benefit related developments, ensuring all changes are communicated to the relevant stakeholders in a timely manner. </li><li>Performs other duties as assigned.</li></ul><p> </p><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
Sr. AR Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job Description </u></strong></p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. <strong>This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team</strong>. This position will have a close working relationship with the accounting, payroll, and finance team members as well as leadership throughout the organization.</p><p> </p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-08-26T22:35:13Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Analyst - Global Financial Analysis & Planning position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul><p><br></p>
  • 2025-08-20T19:29:20Z
Operations Manager
  • Sugar Grove, IL
  • onsite
  • Permanent
  • 85000.00 - 85000.00 USD / Yearly
  • <p>Our client is looking for a dedicated Operations Manager to oversee the daily activities of their small distribution center in Sugar Grove, Illinois. This role is essential for ensuring efficient workflows, managing teams, and maintaining high standards in shipping, receiving, and customer service. As a key member of the team, you will collaborate closely with leadership while driving operational success and fostering a productive work environment. This position is 100% on-site and offers a salary of $85,000 + a full, generous benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily operations of the distribution center, ensuring smooth workflows and optimal efficiency.</p><p>• Supervise and provide guidance to a team of customer service representatives, warehouse staff, and managers.</p><p>• Oversee inbound and outbound shipments, ensuring timely delivery to customers across the nation.</p><p>• Implement strategies to improve warehouse processes, focusing on safety, cost-effectiveness, and performance.</p><p>• Monitor inventory levels to guarantee accurate receiving, storage, and dispatch of products.</p><p>• Facilitate communication between warehouse staff, customer service teams, and senior leadership to ensure alignment.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements within the facility.</p><p>• Track and analyze performance metrics related to shipping, delivery, inventory, and overall productivity.</p><p>• Lead recruitment, training, and development initiatives to build a motivated and efficient team.</p><p>• Address operational challenges and customer concerns with effective problem-solving and decision-making.</p>
  • 2025-09-09T18:24:11Z
Implementation Manager
  • Rosemont, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Are you an experienced professional with a knack for managing multi-faceted projects and delivering excellent client solutions? We’re seeking an <strong>Implementation Manager</strong> to join our dynamic team! In this role, you’ll oversee the successful implementation of services, systems, and solutions for clients, ensuring efficiency, quality, and on-time delivery. If you thrive in a fast-paced environment and excel at building strong relationships while managing cross-functional teams, this is the job for you.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage end-to-end implementation projects, from initial planning to delivery and post-launch evaluation.</li><li>Coordinate with clients to define project scope, goals, deliverables, and timelines while addressing specific business needs.</li><li>Provide leadership to cross-functional teams across development, operations, sales, and customer support.</li><li>Monitor project progress through regular status updates, identifying and mitigating risks or roadblocks to ensure timely completion.</li><li>Facilitate effective communication with clients to ensure satisfaction and alignment during the implementation process.</li><li>Prepare and maintain comprehensive project documentation, including timelines, budgets, and resource allocation.</li><li>Identify opportunities to optimize workflows to improve the efficiency and success of future implementations.</li><li>Ensure client training and onboarding as part of the successful delivery of solutions.</li></ul>
  • 2025-09-15T15:04:57Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2025-09-12T16:05:52Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-09-05T15:18:46Z
Wealth Management Associate
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>1.     Answering phones/delivering messages</p><p>2.     Scheduling client reviews and updating any changes prior to the client meeting</p><p>3.     Client Reporting: Orion Software – (We will train)</p><p>4.     Cash Balance Reports review with registered advisor/ monthly</p><p>5.     Investment Policy Questionnaires with clients and recording results</p><p>6.     ACH/ Money Movement between accounts or institutions</p><p>7.     New Account Opening/Ongoing Maintenance </p><p>8.     First point of contact and return client service requests</p><p>9.     529 College distributions to university payment centers</p><p>10. Client indirect marketing/ birthday gifts, center of influence small events, etc</p><p>11. Compliance Reporting Monthly/quarterly: Trade Blotters, Share Class Reviews, etc</p><p>12. Working closely with our custodian Raymond James on operations requirements</p><p>13. Monthly review with the advisor on recording investments, rationale, and documenting the information in Redtail CRM system</p><p>14. Master user of the team calendar: Redtail CRM software</p><p><br></p><p>This candidate must be detail orientated. As a small business the position has many robust roles; outside of the box thinking is a encouraged. An energetic candidate will be rewarded as we continue to educate and reward financially. </p>
  • 2025-09-10T19:34:13Z
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