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12 results for Desktop Support Engineer in Westwood, CA

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
48 - 50 USD / Hourly
***email: valerie.montoya@rht (.com) for consideration*** Robert Half is currently assisting a client in search of an IT Support Engineer to support day-to-day enterprise IT operations in a fast-paced Microsoft-centric environment. Required Qualifications· 3+ years of experience supporting enterprise IT infrastructure and end users.· Strong Microsoft 365 administration experience.· Hands-on experience with Entra ID (Azure AD), Intune, and Windows Autopilot.· Experience managing user accounts, permissions, and identity/access management.· Strong troubleshooting skills across endpoint, application, and authentication issues.· Experience supporting SharePoint Online and Microsoft collaboration platforms.· Knowledge of endpoint management and device provisioning.· Excellent communication, organization, and problem-solving skills.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Ontario, CA
onsite
Permanent / Full Time
46000 - 68000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology. • Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware. • Track IT assets by keeping equipment records current and monitoring device assignment and inventory status. • Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed. • Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources. • Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems. • Assist users with connectivity issues and provide support for basic network and server-related needs when required. • Follow established security standards, support procedures, and company technology policies in all support activities.
2026-07-27T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints. Key Responsibilities:<ul><li>Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints.</li><li>Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
2026-08-14T00:00:00Z

Help Desk Analyst

Los Angeles, CA
onsite
Temporary / Contract
25 - 27.6 USD / Hourly
We are looking for a Help Desk Analyst to provide hands-on technical assistance for end users. This is a contract position focused on resolving day-to-day desktop and system issues, supporting Windows-based environments, and delivering responsive service through an organized support process. The ideal candidate is comfortable troubleshooting a range of hardware and software concerns while maintaining a detail-oriented and customer-focused approach. Responsibilities<ul><li>Serve as the first point of contact for IT support requests</li><li>Triage and resolve issues across systems, software, and hardware</li><li>Provide hands-on technical support to staff (in-person and remote)</li><li>Troubleshoot common end-user issues including Outlook, Zoom, email performance, and system lag</li><li>Perform hardware repairs, replacements, and basic maintenance (e.g., printers, toner)</li><li>Reinstall and configure software and manage access to hardware/software licenses</li><li>Handle user account administration: password resets, new account setup, decommissioning users, and policy creation</li><li>Manage tickets in ServiceDesk Plus and work closely with the managing engineer (training provided on use cases and documentation)</li><li>Review and quarantine suspected spam/phishing emails via Barracuda</li></ul>
2026-08-14T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a highly skilled Senior Support Specialist to join our client that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-08-13T00:00:00Z

Director, Mobile & Platform Engineering

Los Angeles, CA
onsite
Permanent / Full Time
200000 - 250000 USD / Yearly
Director of Mobile & Platform Engineering Company OverviewA leading consumer products and eCommerce organization based in Los Angeles, California is redefining the customer experience through innovation, technology, and operational excellence. The company develops highly scalable digital platforms that support rapid business growth, global commerce operations, and seamless customer engagement. With a collaborative and performance-driven culture, the organization invests heavily in technology, talent, and long-term platform scalability. Role SummaryWe are seeking an experienced Director of Mobile & Platform Engineering to lead the strategy, architecture, scalability, and delivery of critical commerce technology platforms. This leadership role will oversee cloud-based middleware services and mobile engineering initiatives while partnering closely with Product, Design, Infrastructure, Security, and Data teams. The ideal candidate brings a blend of hands-on technical expertise, engineering leadership, and operational excellence within high-growth digital environments. Key Responsibilities<ul><li>Lead the architecture, technical strategy, and operational health of cloud-based middleware platforms.</li><li>Drive engineering best practices across backend services, APIs, distributed systems, and service-oriented architectures.</li><li>Ensure platform reliability, scalability, observability, and security during high-volume business events and traffic spikes.</li><li>Establish standards for performance optimization, caching, monitoring, incident response, and fault-tolerant design.</li><li>Oversee mobile engineering efforts, ensuring scalable, high-performing, and maintainable mobile applications.</li><li>Own release management processes, deployment strategies, and production readiness for mobile platforms.</li><li>Lead and mentor engineering managers and software engineers, fostering accountability, collaboration, and technical excellence.</li><li>Partner with cross-functional stakeholders to translate business requirements into scalable technical solutions.</li><li>Identify and mitigate technical risks while balancing delivery speed with long-term platform sustainability.</li><li>Drive continuous improvement in architecture, code quality, testing, documentation, and operational readiness.</li></ul>Additional Details<ul><li>Hybrid work environment</li><li>Opportunity to lead mission-critical commerce and mobile platforms</li><li>High visibility role reporting to executive engineering leadership</li><li>Significant influence on technology strategy, platform scalability, and engineering culture</li><li>Collaborative, fast-paced environment focused on innovation and continuous improvement</li></ul>
2026-08-05T00:00:00Z

Infrastructure Engineer

Los Angeles, CA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
Job TitleSystems Engineer Company OverviewA well-established organization in the media and entertainment sector, based in Los Angeles, California, is dedicated to supporting creative professionals and advancing industry standards through technology and innovation. The organization operates a highly collaborative environment where technology plays a critical role in enabling seamless operations and high-quality member services. Role SummaryThis on-site Systems Engineer role in Los Angeles, California is responsible for supporting and optimizing enterprise infrastructure across hybrid environments. Working closely with senior technology leadership, this position plays a key role in maintaining system reliability, enhancing performance, and contributing to infrastructure initiatives, including major storage and systems projects. Key Responsibilities<ul><li>Support the design, implementation, and maintenance of infrastructure systems across on-premise and cloud environments</li><li>Administer and manage Microsoft 365 and cloud-based platforms, including identity and access management systems</li><li>Maintain backup, recovery, and disaster recovery processes to ensure business continuity</li><li>Monitor system performance, security, and reliability; recommend and implement improvements</li><li>Manage and support Windows and Linux servers, virtual machines, storage systems, and network components</li><li>Troubleshoot complex technical issues across systems, endpoints, and enterprise applications</li><li>Handle escalations from technical support teams and provide guidance and mentorship when needed</li><li>Maintain documentation and resolve incidents through a structured ticketing system</li><li>Contribute to infrastructure projects, including storage system migrations and system upgrades</li><li>Participate in after-hours support as needed to maintain operational continuity</li></ul>Compensation & Benefits<ul><li>$100,000 – $110,000 + discretionary bonus</li><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) with employer match</li><li>Pension program in addition to retirement savings plan</li><li>Flexible spending accounts and life insurance</li><li>Paid time off and sick leave</li><li>Long-term disability coverage</li><li>Additional employee perks and wellness offerings</li></ul>Additional Details<ul><li>Work model: 100% on-site</li><li>Standard business hours with occasional after-hours support</li><li>Hands-on role with opportunities to contribute to key infrastructure initiatives</li></ul>
2026-07-29T00:00:00Z

Software Developer

Torrance, CA
onsite
Temporary / Contract
54 - 56 USD / Hourly
We are looking for a Software Developer to join our organization in Southern California in a Long-term Contract role. This position supports enterprise integration initiatives by designing, developing, and maintaining secure API solutions across on-premises and cloud-connected environments. The ideal candidate brings hands-on experience with middleware and microservices, along with a strong ability to troubleshoot production issues and collaborate with infrastructure, security, and application teams. This is an onsite opportunity requiring presence four days per week and occasional limited travel. Responsibilities:• Design, build, and maintain API-based integrations that connect business-critical applications across multiple platforms and environments.• Develop and support services using DataPower and related integration technologies to enable secure and reliable system communication.• Apply OAuth2 and other API security standards to protect services and ensure compliance with enterprise security expectations.• Investigate production incidents, resolve technical issues, and provide ongoing support to maintain stable application performance.• Partner with security, infrastructure, and application teams to deliver integration solutions that align with operational and technical requirements.• Contribute to hybrid integration architecture spanning cloud and on-premises systems, with attention to scalability and maintainability.• Manage day-to-day support activities effectively while identifying opportunities to improve service quality and team operations.• Support major business applications used by functions such as finance, sales, manufacturing, warranty, and parts across the enterprise.
2026-08-19T00:00:00Z

Software Developer

El Segundo, CA
onsite
Temporary / Contract
55.4135 - 70 USD / Hourly
We are looking for a Software Developer to support the design, development, and enhancement of modern applications in El Segundo, California. This Long-term Contract position is ideal for a hands-on engineer who enjoys building reliable solutions across both front-end and back-end environments. The role offers the opportunity to work with Microsoft technologies, JavaScript frameworks, and cloud-based services to deliver scalable business applications. Responsibilities:Design, develop, test, and deploy modern web applications and backend services.Build and maintain scalable APIs, microservices, and cloud-native solutions.Develop new features while supporting and enhancing existing applications.Collaborate with engineering teams on architecture, performance, and system reliability.Improve CI/CD pipelines, deployment processes, and infrastructure automation.Troubleshoot production issues and contribute to platform stability.Support AI and automation initiatives using emerging technologies and tools.
2026-08-25T00:00:00Z