<p>We are looking for an experienced Project Manager to take full ownership of a complex eCommerce initiative. This long-term contract position calls for a hands-on leader who can bring structure, clarify priorities, and guide a fragmented cross-functional team from planning through delivery. The ideal candidate understands the technical, marketing, and operational components of online commerce projects and can keep stakeholders aligned on scope, timelines, and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Direct the project lifecycle from kickoff through launch, ensuring milestones, risks, and dependencies are actively managed.</p><p>• Lead cross-functional teams by establishing clear ownership, improving collaboration, and maintaining accountability across all workstreams.</p><p>• Define, refine, and control project scope to keep deliverables aligned with business objectives and stakeholder expectations.</p><p>• Coordinate eCommerce implementation activities spanning platform configuration, technical execution, marketing readiness, and operational planning.</p><p>• Facilitate Agile Scrum ceremonies and use structured project management practices to track progress and remove delivery obstacles.</p><p>• Maintain project plans, status reporting, and issue logs within Jira and other PMO tools to provide visibility to leadership and team members.</p><p>• Partner with stakeholders to resolve ambiguities, make informed decisions, and keep the initiative moving in a focused direction.</p><p>• Provide guidance on WooCommerce-related efforts when applicable, helping the team navigate implementation details and platform-specific considerations.</p>
We are looking for a dedicated Project Manager to join our team on a long-term contract basis in Cleveland, Ohio. The ideal candidate will excel in managing timelines, coordinating tasks, and delivering results while adapting quickly to new environments. This role requires a proactive individual who thrives in ambiguity and can operate independently after a brief ramp-up period.<br><br>Responsibilities:<br>• Oversee the successful implementation of software projects, ensuring all deliverables are completed on time and within scope.<br>• Coordinate tasks and activities across multiple teams, maintaining clear communication and alignment with stakeholders.<br>• Manage project timelines, identify risks, and implement solutions to address potential challenges.<br>• Facilitate Agile Scrum processes to promote iterative development and continuous improvement.<br>• Utilize tools like Atlassian Jira to track project progress and maintain transparency across teams.<br>• Collaborate with leadership to define project objectives and ensure alignment with organizational goals.<br>• Provide regular updates and reports on project status to stakeholders and management.<br>• Step into ambiguous situations and develop clear action plans to move projects forward.<br>• Build strong relationships with team members and stakeholders to foster trust and collaboration.<br>• Ensure all projects adhere to best practices and standards in project management.
<p>We are seeking a Project Manager/Sr. Consultant to join our team based in an undisclosed location. The role is centered around managing large-scale projects, ensuring all requirements are fulfilled, and that they are completed within the allocated budget and timeline. You will be tasked with understanding client needs, proposing solutions, and setting performance objectives. This role provides an opportunity to work in a dynamic environment and contribute to our ongoing expansion.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Addressing customer inquiries and monitoring customer accounts.</p><p>• Managing large, complex projects to ensure client requirements are met on time and within budget.</p><p>• Understanding client needs and proposing suitable solutions.</p><p>• Setting objectives and performance goals, and preparing project plans.</p><p>• Evaluating, analyzing, prioritizing, and assigning requests for information technology-related projects.</p><p>• Facilitating procurement and delivery processes, client meetings, and end-user testing.</p><p>• Approving final acceptance of project deliverables and ensuring project plans comply with standards.</p><p>• Identifying strategies to improve project performance.</p><p>• Assisting in Information Technology management, strategic plan development, and budget preparation.</p><p>• Participating in detail oriented group meetings, conferences, seminars, and training to stay updated with new trends and innovations in the field of computer technology.</p><p>• Researching and evaluating software, hardware, and technology products and trends. </p><p><br></p><p><br></p>
We are looking for an experienced IT Manager to oversee end-user technology support and endpoint operations across our organization in Cleveland, Ohio. In this role, you will lead a team responsible for service desk operations, endpoint lifecycle management, and IT service management processes, ensuring optimal service quality and continuous improvement. This highly visible position offers the chance to directly enhance company efficiency and profitability while fostering a culture of responsiveness and innovation.<br><br>Responsibilities:<br>• Provide leadership and direction for the IT Operations team, including performance management and setting measurable objectives.<br>• Mentor team members to strengthen technical skills and improve service delivery.<br>• Supervise Tier 1 and Tier 2 end-user support across all company locations, ensuring timely issue resolution.<br>• Define, monitor, and report on key performance indicators such as response times, service quality, and compliance.<br>• Oversee the configuration and maintenance of the company’s IT service management platform, including workflows and reporting dashboards.<br>• Manage endpoint lifecycle processes, including deployment, provisioning, and compliance using Microsoft Intune and related technologies.<br>• Develop and implement automation strategies to enhance operational efficiency.<br>• Collaborate with cybersecurity teams on endpoint security and vulnerability remediation.<br>• Coordinate user access provisioning and deprovisioning to align with company policies.<br>• Maintain vendor relationships and assist with budgeting and lifecycle planning for hardware and software assets.