<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
Are you an experienced medical billing professional seeking your next opportunity? Our client in Holyoke, MA is looking for a contract Medical Billing Specialist to join their team and deliver accurate, timely billing for healthcare services. This is a contract role suited to someone who thrives in fast-paced medical environments and is committed to supporting top-quality patient and financial outcomes. Key Responsibilities: Review and process medical claims and billing statements for accuracy and compliance Submit claims to insurance providers, follow up on outstanding payments, and resolve denials/rejections Collaborate with other healthcare staff to ensure accurate patient account information Maintain confidentiality and data integrity at all times Assist with general administrative tasks related to billing and collections as needed
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Brookline, Massachusetts. In this role, you will be the first point of contact for visitors and callers, ensuring excellent customer service and smooth communication. This position offers an opportunity to work in a dynamic environment while managing essential front desk operations.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and attentive demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and accurate responses.<br>• Direct calls and messages to the appropriate departments or individuals.<br>• Maintain an organized and efficient reception area, including handling mail and deliveries.<br>• Support administrative tasks such as scheduling and record-keeping.<br>• Address inquiries from customers or clients with clarity and courtesy.<br>• Monitor and manage switchboard operations, ensuring smooth communication flow.<br>• Collaborate with team members to ensure seamless front desk operations.<br>• Uphold company policies and procedures during daily interactions.<br>• Handle part-time reception duties as required.
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
Robert Half is partnering with an outstanding client that’s seeking a Sales Support Coordinator to join their dynamic and collaborative team. This is a fantastic opportunity for a detail-oriented detail oriented who enjoys supporting a high-performing sales organization and thrives in a fast-paced, team-driven environment. <br> In this role, you’ll play a key part in keeping sales operations running seamlessly. You’ll coordinate monthly sales calls and meetings, communicate daily with the sales team, and prepare presentations, business reviews, and seasonal materials. You’ll also create sales reports, new item forms, and product sell sheets to support business growth. A portion of your work will focus on managing promotional activities and client relationships through various customer portals, including deduction management, fund tracking, and planning and forecasting support. Additionally, you’ll update SharePoint with client information, distribute daily sales blasts, maintain Plan-o-Gram libraries, and ensure all product data is accurate and up to date. <br> The ideal candidate will be organized, analytical, and proactive, with strong communication skills and a team-oriented mindset. A bachelor’s degree is preferred, and proficiency in Microsoft Office is required. If you’re someone who enjoys multitasking, collaborating across departments, and playing an integral role in driving sales success, this is an excellent opportunity to grow your career with a respected and innovative organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
