<p>We are looking for either a Senior Systems Engineer looking to jump into a director role, or a Director looking for a new role where he can focus on more technical projects. Will lead infrastructure operations and technology support. This role is 100% onsite in Worcester, MA and is suited for a hands-on leader who can guide day-to-day IT performance while shaping reliable, secure, and scalable systems across the organization. The ideal candidate brings strong technical depth across enterprise environments and a practical approach to maintaining hardware, networks, backup solutions, and core system configurations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily IT operations to ensure stable performance of infrastructure, end-user systems, and core technology services across the organization.</p><p>• Direct the administration of Active Directory, including user access, group policies, and overall directory health.</p><p>• Manage backup and recovery processes to protect business data and support continuity in the event of system disruptions.</p><p>• Lead the support and maintenance of Cisco-based networking environments, monitoring connectivity, security, and performance.</p><p>• Coordinate installation, upgrades, and troubleshooting for computer hardware used by employees and operational teams.</p><p>• Establish and maintain configuration management practices to improve consistency, control changes, and reduce system risk.</p><p>• Partner with internal stakeholders to prioritize technology needs, resolve escalated issues, and align IT services with business goals.</p><p>• Evaluate infrastructure performance and recommend improvements that strengthen reliability, security, and operational efficiency.</p>
<p>We are looking for an Operations Analyst to support finance-related workflows in Warwick, Rhode Island. This position focuses on maintaining accurate financial records, preparing reporting support, and helping ensure timely completion of compliance-related activities. The ideal candidate brings strong attention to detail, sound analytical judgment, and the ability to manage several priorities in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily financial transactions and verify the accuracy of receivables, payables, journal activity, and cash balancing records.</p><p>• Complete reconciliations and perform account analysis to assist with financial statements, audit preparation, and required tax and regulatory reporting.</p><p>• Coordinate the preparation and submission of licensing, compliance, and tax documentation while tracking due dates and follow-up items.</p><p>• Assist with commission administration by reviewing calculations, updating records, addressing exceptions, and responding to broker-related questions.</p><p>• Investigate billing, payment, customer account, and finance-related discrepancies and drive issues through resolution.</p><p>• Maintain vendor master data, enter necessary adjustments, and support accurate processing across finance systems.</p><p>• Identify process improvement opportunities that strengthen reporting quality, operational consistency, and overall efficiency.</p><p>• Provide cross-functional backup support for essential finance activities and maintain familiarity with core accounting procedures.</p>