<p>We are looking for an experienced ERP Project Manager to guide a complex enterprise systems initiative for a client in Framingham, Massachusetts. This Long-term Contract position will lead cross-functional planning, coordination, and delivery efforts while ensuring project goals support broader business priorities. The role requires a confident communicator who can align stakeholders, manage timelines, and drive execution in a structured mid-market environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct the end-to-end ERP project plan, establishing milestones, deliverables, and governance practices that keep workstreams moving forward effectively.</p><p>• Act as the central liaison between internal teams, leadership, and external implementation partners to maintain alignment on scope, priorities, and project decisions.</p><p>• Oversee the implementation of NetSuite, coordinating activities across functional areas to support a successful rollout.</p><p>• Manage the transition from QuickBooks as part of the broader ERP program, helping teams address operational impacts and readiness needs.</p><p>• Monitor schedules, risks, dependencies, and budget considerations, taking proactive action to resolve issues before they affect delivery.</p><p>• Lead stakeholder meetings, status updates, and executive communications to provide visibility into progress, challenges, and next steps.</p><p>• Facilitate process discovery and workflow mapping sessions to identify requirements and support effective system design decisions.</p><p>• Support organizational readiness by guiding change management efforts, user engagement, and adoption planning throughout the project lifecycle.</p>
<p>Senior SAP FICO Analyst</p><p>Looking for an SAP FICO expert who can help steer a major ERP transformation without losing their sanity .😄</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Lead SAP FI/CO configuration, support, and process improvements across GL, AP, AR, Asset Accounting, CO, COPA, and Product Costing.</li><li>Support a large-scale ERP separation/migration while keeping financial operations running smoothly.</li><li>Partner with Finance, Operations, and IT teams to gather requirements, solve business challenges, and drive system enhancements.</li><li>Support integrations with SAP MM and SD, troubleshoot issues, and lead projects from planning through go-live.</li></ul><p><br></p><p><strong>Bonus Points</strong> If you've survived an ERP migration and still enjoy SAP, we'd love to talk. 😄</p>
We are looking for a Payroll Analyst to support accurate and compliant payroll operations in Cambridge, Massachusetts. This role combines day-to-day payroll execution with analytical work, including reviewing payroll data, resolving discrepancies, and responding to employee questions. The position also plays a key part in optimizing Workday payroll processes, developing reporting solutions, and partnering with cross-functional teams to strengthen controls and improve overall efficiency.<br><br>Responsibilities:<br>• Process payroll activities with a focus on accuracy, timeliness, and adherence to established policies and regulatory requirements.<br>• Review payroll records through audits and reconciliations, identify variances, and resolve issues before final processing.<br>• Produce recurring and ad hoc payroll reports to support decision-making, compliance monitoring, and operational visibility.<br>• Serve as a resource for employee payroll-related questions, researching concerns and providing clear resolutions.<br>• Manage and support Workday payroll functions, including configuration updates, calculated fields, troubleshooting, and system maintenance.<br>• Collaborate with Finance, IT, Financial Aid, and other internal teams to streamline payroll workflows and strengthen internal controls.<br>• Assist with testing and implementing payroll system enhancements to improve functionality and user experience.<br>• Monitor payroll practices for compliance with applicable labor regulations and federal and state tax requirements.
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for employees in Cambridge, Massachusetts. This Long-term Contract position is fully onsite and will focus on resolving day-to-day desktop issues, supporting user onboarding and equipment lifecycle needs, and handling escalations that require in-person expertise. The role is ideal for someone with strong Mac and Windows troubleshooting experience who can keep end users productive in a fast-paced environment.<br><br>Responsibilities:<br>• Provide onsite desktop support for employees and address escalated technical issues that move beyond the initial service desk level.<br>• Diagnose and resolve hardware, software, operating system, and connectivity problems across Mac and Windows devices.<br>• Manage incident and request tickets, document resolutions clearly, and follow established support procedures.<br>• Coordinate device deployment, hardware replacements, refresh activities, and asset tracking to maintain accurate inventory records.<br>• Support employee onboarding and offboarding by preparing, recovering, and reassigning equipment and access as needed.<br>• Assist with conference room technology, meeting support, printers, and specialized printing equipment to help ensure smooth business events.<br>• Deliver support for tools such as Google Workspace, Microsoft 365, Zoom, Slack, mobile devices, and endpoint protection utilities.<br>• Contribute to office IT initiatives and other technical projects, with occasional support for lab-related environments when required.
<p>Emphasis is more on communication and soft skills experience </p><p>Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.</p><p>2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.</p><p>Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.</p><p>Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.</p><p>Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.</p><p>Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.</p><p>Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.</p><p>Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.</p><p>Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.</p><p>IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.</p><p>Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.</p><p>Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity.<br><br>Responsibilities:<br>• Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support.<br>• Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines.<br>• Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks.<br>• Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference.<br>• Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved.<br>• Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting.<br>• Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues.<br>• Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
We are looking for a Business Analyst to strengthen business applications and improve how sales, marketing, and customer engagement teams operate in Oxford, Massachusetts. This position partners with stakeholders across the organization to uncover process gaps, shape practical system-based solutions, and support the ongoing performance of enterprise applications. The role is ideal for someone who combines analytical thinking, strong documentation skills, and hands-on experience with customer-facing business systems.<br><br>Responsibilities:<br>• Partner with department leaders and end users to evaluate current workflows, surface operational pain points, and define clear business needs.<br>• Translate process findings into detailed functional documentation, including user stories, workflow maps, and solution requirements.<br>• Administer and enhance Microsoft Dynamics 365 Sales and Dynamics 365 Marketing/Customer Insights to support business objectives.<br>• Review and refine processes tied to lead handling, pipeline visibility, customer interactions, campaign activity, forecasting, and quotation support.<br>• Work with technical teams to maintain and improve integrations between CPQ, manufacturing platforms, and other essential enterprise systems.<br>• Organize and support testing efforts by validating expected results, tracking defects, and helping resolve issues during project delivery.<br>• Assist with application rollouts, data verification, user readiness activities, and post-implementation support.<br>• Create training guides, reference materials, and process resources that improve adoption and encourage consistent system usage.<br>• Contribute to ongoing improvement efforts focused on automation, reporting accuracy, process efficiency, and data integrity.
<p>We are seeking a Salesforce Business Systems Analyst to support the continued growth and optimization of our client's Salesforce environment. This role serves as a key liaison between business teams and technology stakeholders, helping to improve processes, define requirements, and deliver scalable Salesforce solutions. The ideal candidate combines strong Salesforce platform knowledge with business analysis skills and enjoys partnering with stakeholders to drive operational improvements.</p><p><br></p><p>Responsibilities</p><ul><li>Collaborate with business stakeholders to understand objectives, challenges, and process improvement opportunities.</li><li>Gather, document, and analyze business requirements and translate them into functional solutions.</li><li>Configure and maintain Salesforce features, including workflows, flows, custom objects, fields, reports, dashboards, and security settings.</li><li>Evaluate existing business processes and recommend enhancements to improve efficiency, data quality, and user experience.</li><li>Work closely with technical teams to support solution design, development, testing, and deployment activities.</li><li>Facilitate user acceptance testing (UAT) and help validate that delivered solutions meet business requirements.</li><li>Support data management initiatives, including data quality, imports, cleanup efforts, and reporting.</li><li>Develop process documentation, training materials, and end-user resources.</li><li>Assist with release planning, change management, and user adoption efforts.</li><li>Serve as a trusted advisor to business teams regarding Salesforce capabilities and best practices.</li></ul><p><br></p>
We are looking for an experienced Financial Reporting Analyst to support regulatory and external reporting activities within a banking environment in Boston, Massachusetts. This Long-term Contract position will focus on preparing quarterly and annual financial reporting materials, validating information received from business partners, and helping ensure alignment with U.S. GAAP and other applicable reporting standards. The ideal candidate brings strong analytical judgment, attention to detail, and the ability to work across accounting and finance functions to produce accurate, well-supported disclosures.<br><br>Responsibilities:<br>• Prepare quarterly and annual financial reports by compiling data, organizing support materials, and ensuring submissions meet applicable reporting requirements.<br>• Review financial information provided by internal teams and external service partners to confirm completeness, consistency, and accuracy before inclusion in formal reports.<br>• Develop detailed schedules, workpapers, and related documentation that support reported balances and disclosure requirements.<br>• Draft and refine financial statement footnotes and other narrative disclosures for external reporting packages.<br>• Perform reconciliations for complex accounts and investigate variances to resolve discrepancies in a timely manner.<br>• Support the adoption of new or revised accounting and reporting guidance by assessing impact and helping incorporate updated requirements into reporting processes.<br>• Analyze financial data and reporting outputs to identify trends, exceptions, and areas requiring follow-up with accounting or finance stakeholders.<br>• Maintain organized reporting records and databases to support audit readiness, traceability, and ongoing financial analysis.