<p>We are seeking a reliable and customer-focused <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, performing desktop and laptop imaging, managing user accounts in Active Directory, and supporting day-to-day IT operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve issues in <strong>Windows 10/11</strong> environments</li><li>Perform <strong>device imaging</strong>, deployment, and configuration for new and existing systems</li><li>Manage user accounts, passwords, groups, and permissions in <strong>Active Directory</strong></li><li>Install, configure, and support standard business applications</li><li>Handle ticket resolution for hardware, software, connectivity, and access issues</li><li>Support onboarding and offboarding activities, including workstation setup and account provisioning</li><li>Maintain accurate documentation of incidents, processes, and asset inventory</li><li>Escalate complex issues to appropriate IT teams as needed</li><li>Provide strong customer service and timely follow-up to end users</li></ul><p><br></p>
<p><strong>Desktop Support Technician</strong></p><p>We are seeking a skilled <strong>Desktop Support Technician</strong> to join our technology team. This role is ideal for someone who enjoys solving technical issues, supporting end users, and ensuring reliable workstation performance. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in desktop technologies with room to grow into more advanced IT responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide hands-on desktop, laptop, and peripheral support across Windows and/or Mac environments</li><li>Install, configure, and maintain operating systems, software applications, and hardware components</li><li>Diagnose and resolve hardware failures, OS issues, application errors, and workstation performance problems</li><li>Support user account requests including password resets, access permissions, and workstation setups</li><li>Troubleshoot network connectivity issues such as VPN failures, Wi-Fi problems, DNS conflicts, and printer access</li><li>Assist with workstation imaging, software deployment, updates, and patching</li><li>Support onboarding and offboarding tasks including device setup, user profiles, and asset assignment</li><li>Document troubleshooting steps, resolutions, and device changes accurately in the ticketing system</li><li>Maintain inventory of desktops, laptops, monitors, accessories, and licensed software</li><li>Escalate complex issues to senior IT staff when necessary</li><li>Follow organizational IT policies, security standards, and operational procedures</li></ul><p><br></p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are seeking a <strong>Desktop Support Analyst</strong> to provide Tier II technical support in a highly networked environment with extensive hardware infrastructure. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting end users, and maintaining a wide range of network-connected systems and equipment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II desktop and help desk support for onsite users</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Support, maintain, and diagnose physical IT equipment, including switches, servers, routers, cameras, ID systems, and control systems</li><li>Assist with Active Directory and Group Policy administration at a Tier II level</li><li>Manage, organize, and track IT equipment inventory</li><li>Deliver strong customer service and timely technical support to end users</li><li>Document issues, resolutions, and service activity within a ticketing system</li></ul><p><strong>Technical Environment</strong></p><ul><li>Windows-based systems</li><li>Active Directory</li><li>Group Policy</li><li>Networking fundamentals, including switches, routers, and servers</li><li>Ticketing systems such as ConnectWise or ServiceNow</li></ul><p><br></p>
<p>We are seeking a skilled <strong>Desktop Support Analyst</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will focus on <strong>PC imaging, workstation setup, hardware and software troubleshooting, and Microsoft 365 support</strong>. The ideal candidate is customer-service oriented, technically strong, and comfortable supporting users in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide desktop support for Windows-based PCs, laptops, and related hardware</li><li>Image, configure, and deploy new computers and rebuild existing devices as needed</li><li>Set up and install workstations, including monitors, docking stations, peripherals, and accessories</li><li>Troubleshoot and resolve hardware, software, printer, and connectivity issues</li><li>Support users with <strong>Microsoft 365</strong> applications, including Outlook, Teams, Word, Excel, and SharePoint</li><li>Perform user account setup, password resets, and basic access support</li><li>Diagnose and escalate more complex technical issues when necessary</li><li>Maintain accurate documentation of support requests, resolutions, and asset inventory</li><li>Assist with moves, adds, and changes for employee workstation setups</li><li>Ensure systems are updated, patched, and functioning properly</li></ul><p><br></p>
<p>We are seeking a <strong>Desktop Engineer</strong> with strong experience supporting and managing enterprise desktop environments in a <strong>Windows 11</strong> setting. This role requires deep technical knowledge of modern endpoint management, with <strong>Intune</strong> serving as the primary focus. The ideal candidate will also bring experience with <strong>SCCM</strong>, Windows imaging, Microsoft 365, and service desk operations in a co-managed environment.</p><p>Key Responsibilities</p><ul><li>Provide engineering and operational support for enterprise desktop environments</li><li>Manage and support <strong>Windows 11</strong> devices across a co-managed environment</li><li>Administer and support <strong>Microsoft Intune</strong> for endpoint configuration, deployment, compliance, and policy management</li><li>Support <strong>SCCM</strong> for software deployment, patching, and systems management</li><li>Perform and maintain <strong>Windows imaging</strong> processes for desktop and laptop deployments</li><li>Support and troubleshoot <strong>Office 365 / Microsoft 365</strong> environments</li><li>Manage endpoint devices and ensure consistent performance, security, and compliance</li><li>Work within a <strong>service desk/ticketing system</strong> to resolve escalated desktop support issues</li><li>Support hybrid identity environments, including <strong>Hybrid Active Directory</strong> and <strong>Entra ID</strong></li><li>Collaborate with internal teams on desktop engineering initiatives, upgrades, and endpoint modernization efforts</li></ul><p>Required Qualifications</p><ul><li>Strong depth of experience with <strong>Windows OS</strong>, specifically in a <strong>Windows 11</strong> environment</li><li>Hands-on experience with <strong>Intune</strong>; this is the primary requirement for the role</li><li>Experience with <strong>SCCM</strong></li><li>Experience with <strong>Windows imaging</strong></li><li>Knowledge of <strong>Office 365 / Microsoft 365</strong></li><li>Experience in <strong>endpoint management</strong></li><li>Prior <strong>service desk and ticketing</strong> experience</li><li>Experience supporting enterprise desktop environments in a structured IT setting</li></ul><p><br></p><p><br></p>
We are looking for a Desktop Support Engineer to provide hands-on technical support across multiple onsite locations in West Palm Beach, Florida. This Long-term Contract position is ideal for someone who is confident working in a Windows 11 environment, managing modern endpoint tools, and resolving day-to-day user issues with professionalism and urgency. The role will partner closely with a small desktop engineering team to support ticket-driven operations while contributing to device deployment and endpoint management initiatives.<br><br>Responsibilities:<br>• Deliver onsite desktop support for end users across three locations, traveling between sites as needed to address hardware, software, and access-related issues.<br>• Diagnose and resolve incidents in a ticketing environment, ensuring requests are handled efficiently and escalated appropriately when necessary.<br>• Administer and support Windows 11 devices, including setup, configuration, imaging, and ongoing troubleshooting.<br>• Use Intune and related endpoint management tools to manage device policies, enrollments, updates, and overall workstation health.<br>• Support Microsoft 365 applications and user productivity tools, helping employees remain operational with minimal disruption.<br>• Work within a hybrid identity environment that includes Active Directory and Entra ID to assist with account, authentication, and device-related support needs.<br>• Participate in an active Autopilot deployment effort, helping prepare, provision, and support devices during rollout activities.<br>• Collaborate with desktop engineers and senior team members to maintain consistent support coverage and contribute to service desk operations across all supported sites.
<p><strong>IT Support Specialist</strong></p><p>We are seeking a dedicated <strong>IT Support Specialist</strong> to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul><p><br></p>
<p><strong>IT ManagerIT Manager </strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to lead our technology operations, support internal teams, and oversee infrastructure, security, and support functions. This role is ideal for someone who enjoys managing people, improving processes, and ensuring reliable IT systems. The ideal candidate will have strong leadership skills, excellent communication, and a solid technical background across systems, networking, and cloud environments.</p><p><strong>Responsibilities</strong></p><ul><li>Lead the IT department including help desk, system administrators, and network staff</li><li>Oversee infrastructure operations including servers, storage, network, and cloud systems</li><li>Define IT strategy, roadmap, and improvement initiatives aligned with business goals</li><li>Manage vendor relationships, service contracts, hardware procurement, and licensing</li><li>Develop and implement IT policies, standards, procedures, and security controls</li><li>Oversee major IT projects such as upgrades, migrations, and new technology deployments</li><li>Ensure uptime and reliability of critical systems through proactive maintenance</li><li>Conduct performance reviews, mentoring, and skill development for IT staff</li><li>Manage IT budgets, forecasting, and cost optimization initiatives</li><li>Work cross-functionally with department leaders to understand and support technology needs</li></ul><p><br></p>
<p>We are seeking a <strong>Part-Time Desktop Support Analyst (25-30 hours a week)</strong> to provide onsite technical support in a manufacturing environment in Fort Lauderdale. This role is ideal for someone who enjoys working directly with users, troubleshooting day-to-day IT issues, and supporting a stable, productive workplace.</p><p>Responsibilities</p><ul><li>Provide onsite desktop support by troubleshooting and resolving hardware and software issues.</li><li>Set up, image, configure, and deploy desktops and laptops.</li><li>Support Windows, macOS, printers, mobile devices, and other peripherals.</li><li>Coordinate with external IT partners and internal teams to manage support activities and ticket progress.</li><li>Identify recurring issues and implement practical solutions.</li><li>Track IT assets, including device assignments, inventory, and returned equipment.</li><li>Monitor servers and network-connected systems, escalating issues as needed.</li><li>Assist with employee onboarding and offboarding, including device and account setup.</li><li>Support IT and facility technology projects such as conference room systems, telephony, and security tools.</li></ul><p><br></p>
<p><strong>Network Administrator</strong></p><p>We are seeking a knowledgeable <strong>Network Administrator</strong> to support and maintain our network infrastructure across multiple locations. This role is ideal for someone who enjoys working with routers, switches, firewalls, and wireless technologies while ensuring reliable connectivity for all users. The ideal candidate will have strong problem-solving skills, attention to detail, and a solid understanding of networking fundamentals.</p><p><strong>Responsibilities</strong></p><ul><li>Configure, monitor, and troubleshoot switches, routers, firewalls, and wireless access points</li><li>Support LAN/WAN environments including VLANs, VPNs, DHCP, DNS, and routing/switching</li><li>Monitor network performance, bandwidth usage, and system alerts</li><li>Assist with network upgrades, equipment refreshes, and site deployments</li><li>Maintain accurate network documentation including diagrams, IP schemas, and configurations</li><li>Troubleshoot network connectivity issues across wired and wireless environments</li><li>Manage firewall policies, VPN tunnels, ACLs, and network segmentation</li><li>Collaborate with security teams to implement network hardening measures</li><li>Support VoIP systems, WAN circuits, and remote connectivity</li><li>Escalate complex issues and coordinate with vendors when necessary</li></ul><p><br></p>
<p>We are seeking a skilled <strong>Network Administrator</strong> with strong <strong>Cisco</strong> experience to support, maintain and optimize enterprise network infrastructure. This role is responsible for configuring routers, switches, firewalls and wireless systems, monitoring network performance, troubleshooting connectivity issues and ensuring secure, reliable operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Cisco network infrastructure, including routers, switches and wireless environments</li><li>Configure and maintain LAN, WAN, VPN and VLAN connectivity</li><li>Monitor network performance, availability and security</li><li>Troubleshoot network outages, latency and hardware/software issues</li><li>Perform network upgrades, patching and firmware updates</li><li>Maintain firewall, access control and network security standards</li><li>Create and update network documentation, diagrams and procedures</li><li>Collaborate with IT teams on infrastructure projects and escalations</li><li>Support disaster recovery and backup connectivity planning</li></ul><p><br></p>
<p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>
We are looking for an ERP Integration Manager to lead finance-focused technology initiatives in West Palm Beach, Florida. This position will connect business goals with scalable process and data solutions across enterprise platforms, with a strong emphasis on financial operations and system integration. The ideal candidate brings extensive experience shaping finance application roadmaps, improving workflows, and guiding cross-functional projects in complex global environments.<br><br>Responsibilities:<br>• Lead the planning and architectural direction of finance technology initiatives, aligning business objectives with integrated process and data solutions.<br>• Design and maintain the roadmap for finance systems, ensuring priorities support operational efficiency, reporting accuracy, and long-term scalability.<br>• Partner with finance and technology stakeholders to evaluate business needs and translate them into practical system designs and functional requirements.<br>• Oversee integration across core finance modules and related enterprise applications, including areas such as general ledger, accounts payable, accounts receivable, costing, treasury, and consolidated reporting.<br>• Guide business process analysis and modeling efforts for finance functions, producing clear documentation that supports design decisions, implementation, and governance.<br>• Direct or support software evaluation and selection activities by assessing platform capabilities, fit for purpose, and integration considerations.<br>• Drive initiatives that improve finance processes through technology, identifying opportunities for standardization, automation, and stronger data consistency.<br>• Collaborate with technical teams on solution delivery, including configuration, custom development considerations, testing strategy, and change readiness.<br>• Provide subject matter expertise on SAP S/4HANA finance integration and interoperability with planning and performance management tools.