Add your latest resume to match with open positions.
8 results for Help Desk I in West Palm Beach, FL
- Boca Raton, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
- 2026-03-13T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary
- 21 - 25 USD / Hourly
- <p>We are seeking a detail-oriented and customer-focused Help Desk Technician to join our client in Delray Beach. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first and second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li></ul>
- 2026-04-08T00:00:00Z
- Boca Raton, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We are accepting applications for a motivated Helpdesk Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
- 2026-04-06T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p> </p>
- 2026-03-30T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary
- 22 - 25 USD / Hourly
- We are looking for a Help Desk Support Analyst to join our team on a contract basis in Delray Beach, Florida. In this role, you will provide technical assistance and support for hardware, software, and network-related issues while ensuring a seamless user experience. This position requires strong problem-solving skills, excellent communication, and a customer-focused approach to resolving technical challenges.<br><br>Responsibilities:<br>• Diagnose and resolve hardware, software, and network issues using specialized tools and effective questioning techniques.<br>• Provide detailed guidance to users, walking them through solutions to technical problems in a clear and efficient manner.<br>• Escalate unresolved or complex issues to higher-level IT support teams for further investigation.<br>• Maintain accurate documentation of support requests, troubleshooting steps, and resolutions within the help desk ticketing system.<br>• Monitor and ensure compliance with internal service-level agreements (SLAs) to meet organizational standards.<br>• Follow up with users to confirm resolution and ensure satisfaction with technical support.<br>• Relay recurring issues, user feedback, and improvement suggestions to relevant internal teams for process enhancement.<br>• Identify areas for improvement in support procedures and recommend actionable solutions.<br>• Offer up-to-date information on IT systems, tools, and services to keep users informed.<br>• Collaborate with cross-functional teams to ensure effective communication and problem resolution.
- 2026-03-27T00:00:00Z
- Port Saint Lucie, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
- 2026-03-31T00:00:00Z
- Boca Raton, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- We are looking for a skilled PC Technician to join our team on a contract basis, based in Boca Raton, Florida. In this role, you will provide technical support for computer hardware, software, and related systems, ensuring smooth operations and resolving issues efficiently. This position is ideal for someone who thrives in a hands-on environment and is experienced with a range of devices and technologies.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot computer hardware and software to ensure optimal performance.<br>• Provide support for cable installation and network connectivity as needed.<br>• Perform maintenance and repairs on Dell and Apple devices to keep systems operational.<br>• Assist with hardware deployment, including delivery and setup of new equipment.<br>• Diagnose and resolve technical issues related to associated hardware and peripherals.<br>• Collaborate with team members to ensure timely project delivery and support.<br>• Follow company guidelines for business casual attire and maintain a detail-oriented approach.<br>• Document all technical issues and resolutions for future reference.<br>• Support strike and delivery operations as per project timelines.<br>• Ensure compliance with organizational policies, including parking expense reimbursements.
- 2026-04-13T00:00:00Z
- Boca Raton, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
- 2026-03-13T00:00:00Z