M-F 8:00am-5:00pm <br>20-25/hr<br><br>• Manage on-boarding of customer accounts <br>• Accurately process orders, returns, and exchanges according to company policies and procedures.<br>• Address customer inquiries, concerns, and complaints promptly and professionally.<br>• Provide exceptional customer service via phone, email and in-person interactions.<br>• Check stock for availability, verify price, and assist with logistical information.<br>• Maintain accurate records of customer interactions and transactions.<br>• Coordinate with other departments to ensure the successful delivery of the product.<br>• Stay up-to-date on product knowledge, company policies, and industry trends.<br>• Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution while maintaining professionalism; escalate issues to management when needed.<br>• Assist with Return Material Authorizations (RMA’s), Corrective and Preventative Actions (CAR’s)<br>• Work with confidential customer information<br>• Build sustainable relationships and trust with customer accounts through open communication.<br>• Assist with various administrative tasks as needed
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Coordinate with various teams to ensure services are delivered on time and meet customer expectations.<br>• Act as a primary point of contact for customers, providing timely updates and addressing inquiries.<br>• Review completed service requests to confirm accuracy and compliance with customer contracts.<br>• Verify billing details and ensure records are maintained consistently and accurately.<br>• Collaborate across departments to resolve service-related issues and improve overall processes.<br>• Maintain organized documentation and provide administrative support to enhance operational efficiency.<br>• Identify opportunities for process improvements and implement solutions to enhance customer satisfaction.<br>• Communicate effectively with both internal and external stakeholders to foster strong relationships.<br>• Assist with handling inbound and outbound calls, ensuring prompt and thorough responses.<br>• Address conflicts or concerns with a focus on resolution and maintaining customer trust.
We are looking for an experienced Customer Outreach & Communications Support specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a vital role in building relationships with property owners, ensuring clear communication throughout project lifecycles, and maintaining compliance with established outreach policies. This role is ideal for someone with a strong background in community engagement and documentation management, who thrives in a collaborative environment.<br><br>Responsibilities:<br>• Conduct outreach to property owners to discuss project scope, proposed equipment placement, and gain agreement to proceed.<br>• Maintain accurate documentation of customer agreements, property acknowledgments, and project communications.<br>• Ensure compliance with approved outreach policies, procedures, and materials.<br>• Collaborate closely with the Customer Outreach Specialist or Manager to enhance community awareness initiatives.<br>• Facilitate communication throughout all stages of the project to keep stakeholders informed and engaged.<br>• Manage project-specific documentation, including easements and agreements, to ensure smooth operations.<br>• Monitor and report timesheets, expenses, and other administrative workflows in line with approved guidelines.<br>• Support onboarding processes for new team members and ensure adherence to organizational standards.<br>• Address customer inquiries promptly and courteously, ensuring high-quality service delivery.<br>• Assist in validating outreach plans and ensuring alignment with organizational goals.
<p>Job Type: Talent Solutions</p><p>Job Title: Client Solutions Manager (Technology)</p><p>Assignment Type: Full-Time</p><p>Industry: Technology</p><p><br></p><p><strong>Job Summary</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p> </p><p> </p>