<p>The Technology Data Analyst will turn raw system, application, and infrastructure data into clear, actionable insights that drive reliability, performance, and scalability. You will partner closely with engineering, DevOps, SRE, and product teams to monitor, troubleshoot, and optimize our technical platforms.</p><p> </p><p>Key Responsibilities:</p><ul><li>Collect, clean, and analyze large datasets from logs, metrics, traces, and business systems (ELK, Prometheus, Grafana, Datadog, Snowflake, BigQuery, etc.)</li><li>Build and maintain interactive dashboards, automated reports, and real-time visualizations (Looker, Tableau, Metabase, Superset, Power BI, or custom Streamlit/Dash apps)</li><li>Identify trends, anomalies, and performance bottlenecks in infrastructure, applications, and user-facing systems</li><li>Perform root-cause analysis for incidents, outages, and latency spikes using data-driven methods</li><li>Support capacity planning, cost optimization, and scaling decisions with accurate forecasting and usage modeling</li><li>Collaborate with developers, SREs, and product managers to define KPIs, instrumentation needs, and data requirements</li><li>Ensure data quality, consistency, and integrity across monitoring, logging, and analytics platforms</li><li>Contribute to lightweight predictive modeling, alerting rules, and automation initiatives (anomaly detection, forecasting, auto-scaling triggers)</li><li>Document methodologies, findings, and recommendations in clear, executive-ready formats</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Data Analytics, Computer Science, Statistics, or equivalent experience</li><li>3–6+ years of hands-on data analysis experience in a technology/infrastructure environment</li><li>Advanced SQL (window functions, CTEs, performance tuning) and proficiency in Python (pandas, numpy) or R for data manipulation</li><li>Proven experience building dashboards and reports with at least one major BI tool (Looker, Tableau, Power BI, Metabase)</li><li>Strong grasp of systems metrics: CPU/memory/disk/network, request latency, error rates, saturation (USE/RED method, Golden Signals)</li><li>Familiarity with modern observability stacks (Prometheus + Grafana, Datadog, New Relic, OpenTelemetry, Jaeger)</li><li>Experience with log analysis (ELK/EFK, Loki, Splunk) and time-series databases (InfluxDB, TimescaleDB)</li><li>Excellent communication skills – ability to translate complex technical data into clear insights for both engineers and leadership</li></ul><p><br></p>
<p>The IT Project Manager will own delivery of large-scale, complex technology projects (application development, cloud migrations, platform modernizations, enterprise integrations) from inception through production rollout. You will drive clarity, alignment, and execution across engineering, product, security, and business teams while keeping scope, budget, and timelines under control.</p><p> </p><p>Key Responsibilities:</p><ul><li>Lead planning and execution of large, multi-quarter IT projects or concurrent complex initiatives</li><li>Define and lock project scope, objectives, milestones, deliverables, and success criteria in collaboration with stakeholders</li><li>Build and maintain detailed project schedules, resource plans, and RAID (risks, actions, issues, decisions) logs</li><li>Facilitate cross-functional alignment: run stand-ups, steering committees, and workshops with developers, architects, analysts, security, QA, and business sponsors</li><li>Proactively identify, mitigate, and escalate risks and dependencies</li><li>Own project financials: create budgets, track spend, manage POs/change orders, and deliver within approved funding</li><li>Implement and tailor project management frameworks (Agile, Scrum, Kanban, or hybrid) to fit team and project needs</li><li>Produce clear status reporting (executive dashboards, burndowns, milestone reviews) for leadership and stakeholders</li><li>Drive retrospectives and continuous improvement of delivery processes</li><li>Ensure compliance, security, and governance gates are met without slowing velocity</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Business, Computer Science, or equivalent experience</li><li>5–10+ years of IT project management experience delivering complex software/development projects</li><li>Proven track record managing budgets ≥ $1M and teams of 15+ (developers, analysts, QA, DevOps)</li><li>Expert with project management tools (Jira, Jira Align, MS Project, Asana, Smartsheet, Monday.com)</li><li>Strong facilitation and conflict-resolution skills across technical and non-technical audiences</li><li>Solid understanding of software development life cycles (SDLC), Agile ceremonies, and modern delivery practices</li><li>Experience managing scope creep, change requests, and stakeholder expectations</li><li>Formal certification: PMP, PMI-ACP, Scrum Master (CSM/PSM), or equivalent</li></ul><p><br></p>
<ul><li>Design, build, and maintain scalable data pipelines and architectures.</li><li>Develop processes for data collection, transformation, and storage to support analytics, reporting, and business intelligence.</li><li>Clean, organize, and validate large volumes of data from various sources.</li><li>Optimize data workflows for performance and reliability.</li><li>Collaborate with data scientists, analysts, and software engineers to meet business data needs.</li><li>Implement security, data governance, and compliance controls.</li><li>Troubleshoot data issues and ensure data consistency and quality.</li></ul><p><br></p>
<p>The Database Engineer will design, develop, and maintain database solutions that meet the needs of our business and clients. You will be responsible for ensuring the performance, availability, and security of our database systems while collaborating with software engineers, data analysts, and IT teams.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain highly available and scalable database systems (e.g., SQL, NoSQL).</li><li>Optimize database performance through indexing, query optimization, and capacity planning.</li><li>Create and manage database schemas, tables, stored procedures, and triggers.</li><li>Develop and maintain ETL (Extract, Transform, Load) processes for data integration.</li><li>Ensure data integrity and consistency across distributed systems.</li><li>Monitor database performance and troubleshoot issues to ensure minimal downtime.</li><li>Collaborate with software development teams to design database architectures that align with application requirements.</li><li>Implement data security best practices, including encryption, backups, and access controls.</li><li>Stay updated on emerging database technologies and recommend solutions to enhance efficiency.</li><li>Document database configurations, processes, and best practices for internal knowledge sharing.</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>The IT Project Manager is responsible for the successful planning, execution, monitoring, and completion of technology projects that align with business objectives. This role coordinates cross-functional teams, manages resources and timelines, and ensures deliverables meet defined quality, budget, and risk parameters. IT Project Managers play a key role in fostering collaboration, driving continuous improvement, and ensuring strategic alignment across business and technology teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end management of IT projects, from initiation to closure.</li><li>Define project scope, goals, and deliverables in collaboration with stakeholders and leadership.</li><li>Develop detailed project plans, including schedules, resource allocation, and budget oversight.</li><li>Track project progress, proactively identifying and mitigating risks or issues.</li><li>Communicate project status, milestones, and challenges to stakeholders at all levels.</li><li>Coordinate cross-functional teams to maintain alignment on business objectives and technical requirements.</li><li>Facilitate Agile and iterative delivery when appropriate (e.g., Scrum, Kanban).</li><li>Ensure all deliverables meet quality standards, organizational policies, and compliance requirements.</li><li>Support change management efforts and provide post-deployment assessments and recommendations.</li><li>Drive stakeholder engagement and foster a culture of continuous improvement.</li></ul><p><br></p>
