<p>We are looking for a <strong>Customer Service Representative</strong> to join a manufacturing organization in New Castle, Delaware. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment and can manage customer needs with accuracy, professionalism, and urgency. The position supports both sales and service operations, with initial onsite training and the potential for a hybrid schedule after training is completed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming customer inquiries by phone and other communication channels, providing timely and detail-focused support.</p><p>• Process customer orders accurately, ensuring all details are entered correctly and followed through to completion.</p><p>• Use SAP and Salesforce CRM to manage account information, document interactions, and track service or sales-related activities.</p><p>• Support internal sales and service teams by coordinating customer requests, updates, and issue resolution.</p><p>• Manage credit and rebill activities with close attention to detail and established procedures.</p><p>• Follow up on open items, customer concerns, and order-related questions to maintain a high level of service.</p><p>• Organize multiple priorities effectively while meeting deadlines in a busy customer support setting.</p><p>• Collaborate with cross-functional teams to resolve problems and maintain smooth day-to-day customer operations.</p>
<p>We are looking for a Customer Service Representative to join a fast-moving office environment in Camden, New Jersey. This long-term contract position combines customer support, mail and shipping coordination, and front-office administrative assistance in a structured onsite setting. The ideal candidate is comfortable handling a high volume of tasks, communicating clearly with internal and external contacts, and using Microsoft Office to stay organized and responsive.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer calls and respond to questions with professionalism, accuracy, and urgency.</p><p>• Process orders and update related information in company systems while maintaining careful attention to detail.</p><p>• Support daily mailroom and shipping activity, including sorting, distributing, preparing, and tracking outbound and inbound packages.</p><p>• Provide administrative assistance to the onsite team by handling routine clerical tasks and maintaining organized records.</p><p>• Step in at the reception area when needed to greet visitors, answer the main line, and direct inquiries appropriately.</p><p>• Coordinate follow-up communication for customer requests and help resolve service issues in a timely manner.</p><p>• Work effectively in a fast-paced onsite environment while balancing customer interactions and operational priorities.</p>
<p>Our client is seeking a professional and customer-focused <strong>Customer Service Representative</strong> to join their team in Dover, Delaware. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with questions or concerns, resolving issues efficiently, and providing excellent service at every interaction. The ideal candidate will have prior <strong>call center experience</strong>, strong communication skills, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Respond to customer inquiries regarding products, services, orders, or account information</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Follow company procedures, scripts, and service standards</li><li>Perform data entry and general administrative tasks related to customer support</li></ul><p><br></p>
<p>We are looking for a <strong>Patient Service Representative</strong> to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.</p><p>• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.</p><p>• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.</p><p>• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.</p><p>• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.</p><p>• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.</p><p>• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.</p><p>• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.</p>
<p>We are looking for a HYBRID Customer Service Representative I to support customer-facing operations for a bioprocessing-focused business in King of Prussia, Pennsylvania. This Long-term Contract position will serve as a key link between customers and internal teams, helping coordinate orders, resolve service issues, and maintain a high standard of responsiveness. The role requires strong communication, sound judgment, and the ability to keep order activity moving efficiently from initial request through final billing.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage.</p><p>• Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion.</p><p>• Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed.</p><p>• Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary.</p><p>• Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters.</p><p>• Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process.</p><p>• Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions.</p>
<p>We're hiring a detail-oriented <strong>Outbound Sales Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Make outbound calls to field leads, previous purchasers, and customer product inquiries, to generate new sales.</li><li>Maintain a pipeline of customers to continue current and new sales growth.</li><li>Source new customers through various resources.</li><li>Follow-up calls, setting appointments</li><li>Assist with inbound calls during high-volume call times</li><li>Assist with managing inventory on various websites</li><li>Other projects as assigned by the supervisor</li></ul><p><br></p>
<p><strong>🌟 Launch Your Career in Customer Service & Sales – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Sales Support Specialist</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Assist customers with scheduling the pick of their product.</li><li>Fulfill administrative responsibilities, i.e. general agreements, refund workflows, customer follow-ups, etc.</li><li>Handle various assigned tasks established by leadership and based on business need.</li><li>Assist withCRM reporting to different department groups.</li><li>Communicate between internal and external customers, contacts, and vendors.</li><li>Act as a back-up when associates are out of office or work volumes requires cross training with other roles.</li><li>View and update cases, including Service Coordinator/post-sale cases.</li><li>Other projects/tasks as assigned.</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>