<p>Our growing client in Des Moines is seeking a Amazon Connect Developer to design, develop, optimize, and support Amazon Connect solutions. The individual will support and enhance 16 customer contact centers’ operation. This person will rotate with two other developers in managing production support one out of every three weeks. This position requires strong verbal and written communication skills as the individual selected will collaborate closely with our Data & Integration team and our telephony business (non-technical) users.</p>
We are looking for a skilled Salesforce Admin Developer to join our team on a long-term contract basis. This role is based in Dallas Center, Iowa, and requires expertise in Salesforce configuration, development, and integration, with a focus on supporting nonprofit organizations. The ideal candidate will demonstrate strong technical proficiency, attention to detail, and a commitment to delivering high-quality solutions.<br><br>Responsibilities:<br>• Configure and maintain Salesforce Nonprofit Cloud (or Nonprofit Success Pack) to align with organizational needs.<br>• Develop and optimize custom reports, dashboards, and automation processes to enhance data analysis and decision-making.<br>• Provide ongoing support for data entry tasks, donation processing, and data maintenance.<br>• Collaborate with stakeholders to identify system improvements and implement operational efficiencies.<br>• Ensure data accuracy, confidentiality, and adherence to best practices in data stewardship.<br>• Communicate proactively regarding project updates, challenges, and opportunities for system enhancements.<br>• Deliver timely and reliable solutions to support nonprofit operations, including fundraising and program reporting.<br>• Stay updated on Salesforce Trailhead modules and certifications to maintain expertise in the platform.<br>• Work independently to meet deadlines while maintaining a high level of accuracy and professionalism.