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4 results for Customer Service Manager in West Des Moines, IA

Des Moines, IA
onsite
Contract / Temporary to Hire
17 - 18.5 USD / Hourly
We’re partnering with a well-established organization in Des Moines seeking a Customer Care Representative to support inbound customer inquiries in a fast-paced call center environment. This is an excellent opportunity for someone who enjoys helping others and building strong customer relationships. Responsibilities<ul><li>Handle inbound customer calls and provide accurate, friendly support</li><li>Resolve questions, concerns, and service issues efficiently</li><li>Accurately document customer interactions in internal systems</li><li>Maintain professionalism and empathy during every interaction</li></ul>Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more and apply!
2026-04-08T00:00:00Z

Des Moines, IA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
A growing company in Urbandale is looking for an Inbound Customer Support Specialist to join their call center team. This role is ideal for someone who thrives in a structured environment and enjoys solving customer problems. Responsibilities<ul><li>Respond to a high volume of inbound calls with professionalism</li><li>Assist customers with account questions, updates, and service requests</li><li>Follow established scripts and procedures while personalizing service</li><li>Accurately log call notes and customer information</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to apply today!
2026-04-08T00:00:00Z

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Des Moines, IA
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are supporting a reputable employer in Clive that is hiring a Customer Experience Associate to join their call center team. This role focuses on delivering high-quality service while ensuring each customer feels heard and supported.Key Responsibilities<ul><li>Manage inbound customer calls and emails with professionalism</li><li>Provide clear, accurate information and next-step guidance</li><li>De-escalate concerns while maintaining a positive customer experience</li><li>Meet quality, attendance, and performance expectations</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more!
2026-04-08T00:00:00Z