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3 results for Customer Service Manager in West Des Moines, IA
- West Des Moines, IA
- onsite
- Temporary / Contract
- 19 - 21 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a busy service team in West Des Moines, Iowa. This Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions efficiently. The person in this role will handle a high volume of customer interactions while ensuring accurate order processing and a positive service experience.</p><p><br></p><p>Responsibilities:</p><p>• Main customer contact at the weight station, helping customers in person come in and out.</p><p>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.</p><p>• Enter and update order information accurately within internal systems to support smooth processing.</p><p>• Assist customers with service-related inquiries while maintaining a courteous and helpful approach in every interaction.</p><p>• Document conversations, actions taken, and next steps to ensure clear records and continuity of service.</p><p><br></p><p>If this aligns with your career experience, please apply through our Robert Half website or call 515.706.4974 for any questions!</p>
- 2026-10-16T00:00:00Z
- West Des Moines, IA
- remote
- Temporary / Contract
- 21 - 25 USD / Hourly
- <p><strong>Make an impact with a finance company located in West Des Moines, IA!</strong> Robert Half is partnering to find candidates looking for a contract to hire customer service opportunity. These candidates must be detail-oriented, customer-focused professional looking to help customers navigate insurance-related questions while providing a seamless service experience. <strong>CANDIDATES MUST BE LOCATED AROUND THE DES MOINES METRO. </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>🔹 Serve as a trusted point of contact for customers, delivering friendly and professional support by phone and email</p><p>🔹 Investigate account and policy inquiries, helping customers find answers and solutions efficiently</p><p>🔹 Update customer records, process information changes, and maintain accurate documentation</p><p>🔹 Utilize multiple systems and resources to research issues and provide timely resolutions</p><p>🔹 Stay on top of follow-ups, ensuring customer needs are addressed from start to finish</p><p>🔹 Support a variety of service requests while maintaining quality, accuracy, and responsiveness</p><p><br></p><p>📢 <strong>Ready to build your career with a company that values great customer service? Apply today through the Robert Half website or call 515.706.4974.</strong></p>
- 2026-10-14T00:00:00Z
- West Des Moines, IA
- remote
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative, local to the Des Moines or surrounding area,to support insurance-related customer interactions in a remote role based in West Des Moines, Iowa. This Long-term Contract opportunity is ideal for someone who can manage several applications at once while providing attentive, accurate service. The role requires strong follow-through, precise data handling, and confidence communicating with customers across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing customer communications professionally while resolving questions related to insurance information</p><p>• Update, verify, and research account details across multiple systems while maintaining a high level of accuracy</p><p>• Enter customer and policy information carefully to ensure records remain complete and up to date</p><p>• Navigate between several screens and applications efficiently while delivering a positive customer experience</p><p>• Respond to email inquiries in a timely manner and document interactions clearly</p><p><br></p><p>Please apply through our Robert Half website or call 515.706.4974 for any questions!</p>
- 2026-10-16T00:00:00Z