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2 results for Systems Administrator in West Chester, PA

ServiceNow Administrator

Bensalem, PA
onsite
Permanent / Full Time
70000 - 100000 USD / Yearly
We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting. Responsibilities: • Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities. • Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs. • Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed. • Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts. • Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient. • Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments. • Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure. • Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools. • Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
2026-04-20T00:00:00Z

Solutions Architect

Exton, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Solutions Architect to join a team that connects business needs with practical technology solutions in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who can translate complex concepts into clear recommendations, guide stakeholders through planning and delivery, and help shape scalable solutions across enterprise systems. The role works closely with business and technical teams to improve processes, define requirements, and support implementation efforts in a structured, quality-focused environment. Responsibilities: • Partner with business stakeholders to understand operational goals, process limitations, and functional needs across assigned areas. • Lead discovery sessions, roadmap discussions, and requirements gathering activities to define effective solution approaches. • Evaluate current business processes, identify gaps or inefficiencies, and recommend practical improvements supported by clear analysis. • Translate complex technical and business information into straightforward guidance for project teams, users, and leadership. • Support the design and functional delivery of enhancements, integrations, custom solutions, data conversion activities, and testing efforts. • Contribute to solution planning by assisting with documentation, specifications, and coordination with architecture and delivery teams. • Ensure proposed solutions align with enterprise standards, compliance expectations, and established development and operational practices. • Maintain awareness of relevant business data structures, industry considerations, and regulatory requirements that may affect solution design. • Collaborate within Agile delivery environments to help move initiatives from concept through implementation and continuous improvement.
2026-05-14T00:00:00Z