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7 results for It Director in West Chester, PA

Director IT Service Delivery

Burlington, NJ
onsite
Permanent / Full Time
130000 - 180000 USD / Yearly
We are looking for an experienced Director IT Service Delivery to lead enterprise support operations for a large retail organization in Burlington, New Jersey. This role will oversee service delivery strategy, end-user support performance, and operational excellence across a complex, multi-location environment. The ideal candidate brings deep leadership experience in large-scale IT operations, a strong command of service management practices, and the ability to drive reliable support outcomes in a fast-moving business setting. Responsibilities: • Lead IT service delivery operations across distributed locations, ensuring consistent support quality, strong responsiveness, and dependable end-user service. • Direct service desk, command center, and 24/7 operational teams while building clear processes, accountability, and performance expectations. • Act as the senior escalation point during critical incidents, coordinating rapid response efforts to restore services and reduce business disruption. • Shape and improve service management practices covering incidents, problems, changes, and service requests to strengthen operational maturity. • Oversee the ServiceNow platform roadmap as a business and operational owner, partnering with technical teams to deliver enhancements and improve workflow effectiveness. • Manage external service providers, offshore teams, and strategic partners to meet service levels, maintain delivery commitments, and support business objectives. • Establish and monitor KPIs, dashboards, and service metrics to identify trends, improve performance, and support continuous process refinement. • Partner with business leaders and internal technology teams to align operational support strategies with company priorities, including readiness planning for peak retail periods and change blackout windows.
2026-05-19T00:00:00Z

Director of Operations

Philadelphia, PA
onsite
Permanent / Full Time
140000 - 160000 USD / Yearly
Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development. Responsibilities:<ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
2026-05-08T00:00:00Z

Director of Marketing

Wilmington, DE
remote
Permanent / Full Time
125000 - 170000 USD / Yearly
Our client is rebuilding and scaling a regional marketing strategy function to strengthen alignment between corporate marketing and local market leadership. This role will serve as a strategic liaison between marketing, regional GMs, and performance teams—ensuring marketing investments are localized, data-driven, and tied directly to lead performance, revenue, and service line growth. This is a heavy analytics and strategy role, ideal for a marketing leader who deeply understands full-funnel performance, ROAS, market dynamics, and local activation across multi-location environments. Candidates must be based in the Northeast region. Key Responsibilities • Act as the primary marketing partner to regional and local leadership, building strong relationships with GMs and on-site teams.• Own regional marketing strategy across ~7 locations, with a strong focus on local market insights, activation, and service line optimization.• Analyze market-level performance using zip-code analysis, market research, and downstream performance metrics.• Translate what’s happening in each local market (demand shifts, competition, lead quality, volume trends) into actionable marketing recommendations.• Evaluate marketing spend down to revenue generated—identifying where to invest more, where to pull back, and how to improve ROAS.• Monitor full-funnel KPIs including top-of-funnel performance, lead quality, conversion, and downstream revenue health. • Partner closely with internal performance teams and external agency partners to optimize execution and outcomes.• Provide clear, data-backed recommendations to corporate marketing on budget allocation and opportunity areas.• Support the rebuild and scale of the regional strategy function as the team is re-established. Data, Analytics & Tools• Leverage reporting tools (Power BI and similar platforms) to export, analyze, and interpret marketing and performance data.• Track marketing performance, dollar spend, and revenue attribution at the regional and location level.• Apply advanced analytical thinking to uncover trends, inefficiencies, and growth opportunities across markets.
2026-05-05T00:00:00Z

IT Manager

Philadelphia, PA
onsite
Permanent / Full Time
115000 - 140000 USD / Yearly
We are looking for an experienced IT Manager to lead and optimize our technology infrastructure in a dynamic and fast-paced food distribution environment. This position requires a hands-on leader who can manage daily operations, oversee technical teams, and drive strategic projects to maintain and enhance critical IT systems. The ideal candidate will possess strong technical expertise, exceptional leadership skills, and a commitment to ensuring seamless technology operations. Responsibilities: • Manage and maintain network infrastructure, including firewalls, servers, and key business applications, to ensure optimal performance. • Provide hands-on support by addressing help desk tickets and resolving hardware, software, and network-related issues. • Lead and mentor a small IT team, fostering a proactive, solutions-driven work culture. • Oversee network security measures such as firewalls, VPNs, and access controls to ensure compliance with industry standards. • Collaborate with cross-functional teams onsite to troubleshoot and resolve technical challenges in real time. • Monitor and maintain IT systems using tools like SolarWinds and Nagios to ensure system health and reliability. • Develop and implement configuration management processes to streamline IT operations. • Ensure effective identity management using Active Directory and other relevant technologies. • Manage backup technologies to safeguard critical data and support disaster recovery initiatives. • Evaluate and recommend improvements for IT systems to align with organizational goals.
2026-04-30T00:00:00Z

Accounting Director

Pennsauken, NJ
onsite
Permanent / Full Time
170000 - 190000 USD / Yearly
We are seeking an experienced Accounting Director to lead and oversee the daily operation of their successful accounting department. The Accounting Director will be responsible for overseeing general ledger accounting activities, including month-end close, reconciliations, journal entries, and financial reporting. This role will ensure the integrity of the company’s financial data, compliance with GAAP, and timely completion of financial statements. The ideal Accounting Director will have solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines. What you get to work on daily<ul><li>Manage general ledger functions and ensure accounting transactions are recorded accurately and in compliance with GAAP</li><li>Oversee month-end, quarter-end, and year-end close processes</li><li>Review and approve journal entries, account reconciliations, and supporting documentation</li><li>Prepare and review consolidated financial statements</li><li>Maintain and enforce accounting policies, procedures, and internal controls</li><li>Coordinate with FP&A, AP, AR, Tax and Treasury to ensure financial accuracy and consistency</li><li>Identify and implement process improvements to increase efficiency and accuracy</li><li>Manage, mentor, and develop the General Accounting team, fostering a high-performance culture grounded in accountability</li></ul>***THIS ROLE WILL PAY TO RELOCATE***
2026-05-07T00:00:00Z

Director of Retail

Philadelphia, PA
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
Robert Half is looking for an accomplished Director of Retail to drive commercial growth and strengthen strategic partnerships across major retail channels at our client located in the Philadelphia area. This Director of Retail role will shape go-to-market plans, guide revenue performance, and identify new opportunities to expand market presence with key grocery, mass, and club accounts. The ideal candidate brings strong analytical judgment, customer-facing leadership, and a proven ability to translate market insights into effective sales strategies. Responsibilities:<ul><li>Develop and lead a multi-channel retail strategy spanning natural, conventional, mass, and club accounts to accelerate sales performance.</li><li>Set clear commercial objectives for revenue, distribution, and sales productivity, and track results through defined metrics and performance dashboards.</li><li>Evaluate regional, retailer, and category trends to uncover untapped growth opportunities and refine channel priorities.</li><li>Direct annual business planning, including sales forecasting, trade investment decisions, and account-level growth plans.</li><li>Use syndicated market data and internal reporting to inform recommendations, support buyer discussions, and strengthen category storytelling.</li><li>Build and manage senior-level relationships with key retail partners while leading joint business planning and long-term account development.</li><li>Oversee the full account lifecycle, including prospecting, presentations, negotiations, line reviews, and in-market execution.</li></ul>
2026-05-15T00:00:00Z

Director, Store Systems & Innovation

Burlington, NJ
onsite
Permanent / Full Time
190000 - 230000 USD / Yearly
We are looking for a strategic technology leader to guide store systems initiatives that strengthen retail operations in Burlington, New Jersey. This role will oversee application strategy, delivery, and continuous improvement across critical in-store platforms while partnering closely with business stakeholders. The ideal candidate brings strong leadership experience, a record of driving large-scale technology programs, and the ability to translate complex business needs into practical solutions. Responsibilities: • Lead the direction, execution, and ongoing enhancement of store technology platforms that support day-to-day retail operations. • Manage large, cross-functional initiatives from planning through delivery, ensuring milestones, budgets, and business objectives remain on track. • Partner with business leaders to identify operational challenges, define priorities, and develop technology solutions that improve performance and service. • Provide leadership to high-performing, multi-discipline teams, fostering accountability, collaboration, and consistent results. • Serve as a trusted advisor to senior stakeholders by presenting recommendations, risks, and outcomes in clear business terms. • Oversee system-related innovation efforts, including support for Oracle Xstore environments and other store applications critical to the retail landscape. • Drive decision-making across complex organizational structures by aligning technology efforts with enterprise goals and customer needs. • Establish strong working relationships across departments to ensure smooth implementation, adoption, and support of new and existing solutions.
2026-05-19T00:00:00Z