7 results for Desktop Support in West Chester, PA

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

Linux Support Engineer

Philadelphia, PA
onsite
Temporary
44 - 49 USD / Hourly
We are seeking a highly skilled Linux Support Engineer to support Distributed Access Architecture (DAA) platform operations, with a focus on vCMTS and RPHY systems. This role supports a nationwide, mission‑critical production environment and requires strong hands‑on experience with Linux/server operations, automation (Ansible), and core routing protocols (BGP and OSPF).This is a true platform operations role—not just scripting or surface‑level networking. Candidates must be able to demonstrate working knowledge of routing protocols, troubleshoot real production issues, and operate confidently in a 24x7 environment. Key Responsibilities<ul><li>Operate and support vCMTS and RPHY platforms following established operational processes</li><li>Support DAA platform stand‑up, including software installation, system configuration, and lifecycle maintenance</li><li>Perform system and network change implementations including:</li><li>Platform upgrades</li><li>Risk management</li><li>RMA activities</li><li>Automation via scripting</li><li>Actively participate in incident mitigation for production vCMTS environments</li><li>Identify recurring service issues and trends; partner with development teams to implement long‑term corrective solutions</li><li>Participate in a 24x7 on‑call rotation, including nights, weekends, and holidays</li><li>Work closely with product and project management teams to operationalize new platforms and features</li><li>Partner with regional engineering teams to improve platform reliability and build operational automation</li><li>Support problem management efforts across network, system, and platform layers</li></ul>
2026-03-24T00:00:00Z

Linux Support Engineer

Philadelphia, PA
onsite
Temporary
44 - 49 USD / Hourly
We are seeking a highly skilled Linux Support Engineer to support Distributed Access Architecture (DAA) platform operations, with a focus on vCMTS and RPHY systems. This role supports a nationwide, mission‑critical production environment and requires strong hands‑on experience with Linux/server operations, automation (Ansible), and core routing protocols (BGP and OSPF).This is a true platform operations role—not just scripting or surface‑level networking. Candidates must be able to demonstrate working knowledge of routing protocols, troubleshoot real production issues, and operate confidently in a 24x7 environment. Key Responsibilities<ul><li>Operate and support vCMTS and RPHY platforms following established operational processes</li><li>Support DAA platform stand‑up, including software installation, system configuration, and lifecycle maintenance</li><li>Perform system and network change implementations including:</li><li>Platform upgrades</li><li>Risk management</li><li>RMA activities</li><li>Automation via scripting</li><li>Actively participate in incident mitigation for production vCMTS environments</li><li>Identify recurring service issues and trends; partner with development teams to implement long‑term corrective solutions</li><li>Participate in a 24x7 on‑call rotation, including nights, weekends, and holidays</li><li>Work closely with product and project management teams to operationalize new platforms and features</li><li>Partner with regional engineering teams to improve platform reliability and build operational automation</li><li>Support problem management efforts across network, system, and platform layers</li></ul>
2026-03-24T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, DE
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Wilmington, Delaware. This long-term contract position is ideal for a tech-savvy individual with a strong background in mobile device management and IT support. The role involves ensuring seamless operations of mobile technologies while adhering to security policies and compliance standards. Responsibilities: • Configure, deploy, and update mobile devices to support organizational needs. • Enforce security policies and ensure compliance across all mobile platforms. • Provide technical troubleshooting and support for mobile device issues. • Monitor device usage and performance, generating reports to inform decision-making. • Develop and deliver user training materials and documentation on mobile device usage. • Procure and manage inventory for mobile devices and related equipment. • Stay informed on the latest iOS and Android enterprise features and industry trends. • Manage relationships with third-party vendors, ensuring service level agreements are met.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25 - 28 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment. Responsibilities: • Support the migration to Windows 11 by assisting with computer installations and breakdowns. • Respond to incoming IT support calls and resolve technical issues as needed. • Handle and transport IT equipment to various locations within the building. • Provide basic troubleshooting and problem resolution for hardware and software concerns. • Utilize Active Directory to manage user accounts and permissions. • Address service desk tickets promptly to ensure minimal disruption to operations. • Collaborate with team members to identify and implement solutions for recurring IT challenges. • Maintain accurate documentation of resolved issues and equipment movements. • Ensure compliance with organizational IT policies and procedures. • Deliver exceptional customer service while addressing technical concerns.
2026-03-23T00:00:00Z