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42 results for Customer Service Specialist in West Chester, PA

Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2025-09-18T13:53:47Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2025-09-29T18:24:08Z
Customer Service Representative
  • New Holland, PA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
  • 2025-10-02T13:28:47Z
Customer Service Representative
  • Fullerton, PA
  • remote
  • Temporary
  • 16.00 - 19.00 USD / Hourly
  • <p>Robert Half is assisting a growing, innovative company in the Lehigh Valley in their search for a <strong>Customer Service Representative</strong> to join their team on a contract basis. If you are customer-focused, detail-oriented, and thrive in a fast-paced environment, this could be a great opportunity for you!</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Customer Service Specialist will support the company’s business-to-business (B2B) customers by ensuring accurate and timely handling of customer inquiries related to order placement, tracking, and updates. Your role will be pivotal in supporting the smooth flow of operational processes that impact the company’s reputation for exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist customers (companies) with placing orders, ensuring all details are accurate and documented properly.</li><li>Provide timely updates to customers on the status of their orders, anticipated delivery timelines, and any changes to their requests.</li><li>Maintain detailed records of customer interactions and follow standard protocols for order management.</li><li>Address and resolve customer questions or concerns professionally and efficiently.</li><li>Collaborate with internal departments to ensure swift communication and resolution of issues related to orders.</li><li>Support ongoing process improvements related to customer support and order handling.</li></ul>
  • 2025-09-25T21:19:06Z
Customer Service Representative
  • Allentown, PA
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>Are you passionate about connecting with people and delivering exceptional customer experiences? Do you thrive in a fast-paced, service-oriented environment? Robert Half is working with a client to find a highly motivated <strong>Customer Service Specialist</strong> who can effectively address customer needs, resolve inquiries, and contribute to the success of an organization that prioritizes satisfaction and solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customers via phone, email, or live chat to address inquiries, complaints, or order concerns.</li><li>Resolve customer issues efficiently and professionally, adhering to quality and performance standards.</li><li>Accurately document interactions, maintain records, and escalate complex issues to the appropriate department when necessary.</li><li>Build strong relationships by consistently delivering prompt, courteous, and reliable service.</li><li>Stay updated on company products, services, policies, and procedures to better assist a diverse range of customer needs.</li><li>Collaborate with internal teams, offering feedback to help improve service delivery and customer satisfaction.</li></ul><p><br></p>
  • 2025-10-09T16:44:09Z
Job Information Customer Service Representative I - Marke...
  • Wayne, PA
  • remote
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Wayne, Pennsylvania. This long-term contract position is ideal for someone who excels in providing exceptional service and thrives in a manufacturing environment. As part of this role, you will play a key part in supporting customer accounts, processing transactions, and ensuring smooth communication between internal teams and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.</p><p>• Process invoices, payments, and financial transactions with precision and attention to detail.</p><p>• Collaborate with internal teams and external vendors to reconcile accounts and ensure accurate documentation.</p><p>• Audit financial records and purchase orders while adhering to company policies and tax regulations.</p><p>• Maintain positive relationships with customers, vendors, and other stakeholders to facilitate seamless operations.</p><p>• Handle automated clearing house (ACH) transactions and manage credit/debit reconciliations.</p><p>• Prepare and submit financial notes and reports to support business operations.</p><p>• Utilize Microsoft Office Suite tools to organize data and streamline communication.</p><p>• Support call center operations by responding to customer calls and providing accurate information.</p><p>• Train new team members on processes and systems to ensure consistent service delivery.</p>
  • 2025-10-09T19:39:07Z
Customer Service Representative
  • Allentown, PA
  • remote
  • Temporary
  • 16.00 - 20.00 USD / Hourly
  • <p>Are you passionate about providing excellent customer service and building meaningful connections with customers and clients? A leading company staffed by Robert Half is searching for an enthusiastic and resourceful <strong>Customer Service Representative</strong> to join their team.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver outstanding customer experiences through communication, problem-solving, and relationship building across multiple channels (phone, email, live chat, etc.).</li><li>Manage customer inquiries efficiently and professionally, ensuring timely resolution and satisfaction.</li><li>Collaborate with internal departments to address and escalate issues effectively.</li><li>Maintain accurate records, documentation, and databases to track interactions and improve processes.</li><li>Identify opportunities for process improvement and proactively contribute to elevating the customer experience.</li></ul>
  • 2025-09-24T15:39:22Z
Customer Service Representative
  • Bristol, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a seasonal job opportunity. This position starts as on-site, Monday through Friday. Once training is complete and you are fully trained you will be able to work remotely on Fridays. During training the hours for this position are 9am-5:30pm. Once training is complete the daily work hours are 11:30am-8pm, with occasional Saturdays, between the hours of 8am-6pm. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br>Ability to work a flexible schedule, including weekdays, weekends, holidays, and remote assignments as needed.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
  • 2025-10-02T19:34:00Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-10-06T17:29:17Z
Customer Success Specialist
  • Allentown, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 23.00 USD / Hourly
  • <p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
  • 2025-09-22T20:18:47Z
Technical Support Specialist
  • Conshohocken, PA
  • onsite
  • Contract / Temporary to Hire
  • 24.54 - 28.41 USD / Hourly
  • We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
  • 2025-09-25T14:44:04Z
Administrative Sales Support
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 21.00 USD / Hourly
  • <p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
  • 2025-10-06T17:29:17Z
Regulatory Compliance Specialist II
  • Fullerton, PA
  • remote
  • Temporary
  • 28.00 - 34.00 USD / Hourly
  • <p>Are you someone passionate about working with community-based organizations and creating programs that make a meaningful impact in the lives of others? We’re searching for a talented and organized professional to oversee the implementation and management of programs aimed at assisting individuals and families facing economic challenges. This role combines program management, collaboration with community organizations, and regulatory compliance to deliver critical services to those in need.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Program Leadership:</strong> Direct all aspects of utility-focused customer assistance initiatives, including planning, execution, and communication, while ensuring compliance with regulatory requirements.</li><li><strong>Community Partnership:</strong> Act as the primary point of contact with community-based organizations, managing contracts and providing training to caseworkers to ensure successful delivery of services.</li><li><strong>Performance & Budget Management:</strong> Oversee budget allocation and program goals, monitor resources, and ensure expenditures and productivity align with organizational and regulatory objectives.</li><li><strong>Training Coordination:</strong> Provide training to internal staff, contractors, and caseworkers involved in program delivery, ensuring they are equipped with necessary skills and knowledge.</li><li><strong>Process Improvement:</strong> Collaborate across departments to identify opportunities for operational improvements and implement technological solutions that enhance program delivery and reporting.</li><li><strong>Marketing & Outreach:</strong> Design and execute marketing initiatives to raise awareness of programs and services among target audiences.</li><li><strong>Data Compliance:</strong> Manage and report program progress both internally and externally, adhering to regulatory requirements and organizational standards.</li></ul>
  • 2025-09-24T00:14:05Z
Order Management Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • 40000.00 - 45000.00 USD / Yearly
  • <p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment.  The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
  • 2025-09-10T14:38:43Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
  • 2025-10-02T16:43:54Z
Credit Specialist
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
  • 2025-09-18T13:44:09Z
Licensing Specialist
  • Hammonton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is actively looking for an experienced Licensing Specialist. The Licensing Specialist is responsible for providing day-to-day professional quality and timely administrative support for all staff and the office. The Licensing Specialist will also perform and coordinate various administrative functions including front desk and general office administration, meeting, and special event coordination, presentation support, production requests, document and record support, office supply requisitions, and vendor management activities. This position is located in the South Jersey area.</p><p><br></p><p>How you will make an impact::</p><ul><li>Providing clear, patient, and supportive communication to agents with varying levels of experience.</li><li>Ability to prioritize multiple tasks and meet deadlines, especially during busy licensing periods.</li><li>Streamlining communication between carriers, agents, and internal teams.</li><li>Monitoring license statuses, renewal schedules, and compliance reports.</li><li>Resolving issues with incomplete applications, missing documents, or discrepancies with state systems.</li><li>Identifying risks of non-compliance and proactively addressing them.</li><li>Guiding producers through the licensing and contracting process.</li><li>Coordinating with accounting, compliance, and sales teams to ensure smooth onboarding.</li></ul><p><br></p>
  • 2025-09-08T19:48:52Z
Credit & Collections Specialist
  • West Conshohocken, PA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>·      Create and maintain credit history records</p><p>·      Set up new client accounts</p><p>·      Document daily collection activity</p><p>·      Complete collection effort calls</p><p>·      Reviewing and approving credit holds</p><p>·      Generate legal collections documents</p><p>·      Spreadsheet Maintenance</p><p>·      Perform payment reconciliations</p><p>·      Assist customer service department</p><p>·      Develop and schedule payment plans</p>
  • 2025-09-23T20:18:54Z
Sales Support Coordinator
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 45000.00 - 58000.00 USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2025-09-29T18:39:07Z
Executive Assistant/Business Manager
  • Middletown, DE
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Our client within the academia field seeks a thorough, Executive Assistant/Business Manager with proven experience working in an operations role while supporting C-level executives. In this role, the Executive Assistant/Business Manager will be responsible for providing a high level of support by completing administrative tasks such as: organizing travel, maintaining calendars, drafting internal and external correspondence, placing catering orders, assisting with budgets, preparing expense reports, and providing a high-level of customer service. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications.</p><p> </p><p>What you get to do daily</p><p>·      Coordinate executive communications</p><p>·      Prepare internal and external corporate documents</p><p>·      Calendar Management</p><p>·      Prepare weekly reports</p><p>·      Draft meeting agendas</p><p>·      Distribute incoming mail/packages</p><p>·      Travel Arrangements</p><p>·      Order and maintain inventory of office supplies</p><p>·      Assist with property management activities</p><p>·      Record meeting minutes</p><p>·      Credit Card Reconciliations</p><p>·      Special errands as needed</p>
  • 2025-09-25T21:04:31Z
Cash Application Specialist
  • Glen Mills, PA
  • onsite
  • Temporary
  • 30.00 - 33.00 USD / Hourly
  • We are looking for a skilled Cash Application Specialist to join our team in Glen Mills, Pennsylvania. This is a Contract position requiring a detail-oriented individual to manage and process financial transactions efficiently. The role involves working in the office during standard business hours.<br><br>Responsibilities:<br>• Process and post cash payments accurately and efficiently.<br>• Apply customer receipts to the accounts receivable subledger.<br>• Utilize Great Plains software to manage financial data and transactions.<br>• Ensure timely and precise cash applications to maintain account integrity.<br>• Collaborate with internal teams to resolve discrepancies and payment issues.<br>• Monitor accounts receivable balances and address outstanding payments.<br>• Maintain accurate records and documentation of all cash postings.<br>• Assist with month-end closing activities related to accounts receivable.<br>• Provide support for audits by preparing necessary reports and data.
  • 2025-10-02T21:03:55Z
Collections Specialist
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>·      Manage credit and collection functions</p><p>·      Prepare customer invoices electronically</p><p>·      Monitor aging AR balances</p><p>·      Analyze, and review customer credit worthiness</p><p>·      Identify delinquent accounts</p><p>·      Ensure proper documents and agreements are on file</p><p>·      Perform payment reconciliations</p><p>·      Investigate and resolve discrepancies</p><p>·      Develop and schedule payment plans</p>
  • 2025-09-23T19:58:44Z
AR Specialist/ Staff Accountant
  • Newport, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a client within the Real Estate industry on their search for an Staff Accountant. This candidate must be highly skilled in accounts receivable and be able to provide general accounting support. The responsibilities for this Staff Accountant role consist of handling general accounting operations such as: assisting with accounts receivable/collections activities, processing vendor invoices, preparing monthly statements and billbacks, reviewing tax fees, assisting with account reconciliations, preparing journal entries, assisting with payroll entries, and participating in the development and tracking of budgets. The ideal candidate for this role should have great problem-solving skills, highly organized, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Everyday Responsibilities</p><p>·      Support daily accounting functions</p><p>·      Post customer payments into QuickBooks</p><p>·      Cash Management</p><p>·      Prepare customer invoices</p><p>·      Maintain and review business licensing as needed</p><p>·      Accounts Receivable/Collections</p><p>·      General ledger account reconciliation</p><p>·      Draft Correspondence</p><p>·      Ad hoc special projects as requested</p>
  • 2025-09-18T13:53:47Z
Senior Operations Specialist
  • Philadelphia, PA
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is looking for a Senior Operations Specialist to join our client's team in the Philadelphia area. This Senior Operations Specialist role is crucial in ensuring the accurate management and reconciliation of client investment accounts, as well as supporting reporting processes. The position offers a dynamic environment where you will collaborate closely with internal teams and external vendors to maintain the integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee all activity in client accounts on our accounting and reporting system, including maturities and/or calls, periodic principal, and interest payments</li><li>Ensure appropriate allocation of other investment income such as dividends and expenses to client accounts</li><li>Monitor and post capital calls, redemptions, and distributions on alternative investments in client accounts</li><li>Collaborate with third-party vendors to ensure account and position reconciliation on investment positions, including non-marketable securities</li><li>Provide backup support to other departmental positions as necessary and assist the Operations team as requested</li><li>Perform daily operational duties, including monitoring position activity and ensuring accurate booking of transactions and activity</li><li>Reconcile Daily Transaction Reports of third-party custodians as needed</li><li>Retrieve, validate, and upload external source data into the system and reconcile that data</li><li>Ensure all trades are appropriately booked within the system and all positions are reconciled daily and/or weekly</li><li>Accurately book outgoing and incoming wire transfers and resolve reconciliation issues in real time.</li></ul><p><br></p>
  • 2025-09-12T14:29:26Z
Billing Specialist
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>·      Data entry of billing tickets/order entry</p><p>·      Enter daily invoice transactions</p><p>·      Process and reconcile billing</p><p>·      Send and receive FedEx packages</p><p>·      Update and maintain client accounts</p><p>·      Provide administrative support</p><p>·      Email follow-up on client inquiries</p><p>·      Assist with billing projects as needed</p>
  • 2025-09-23T18:14:10Z
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