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9 results for Communications Specialist in West Chester, PA

Communication Specialist

Boyertown, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Communication Specialist to join a fast-growing manufacturing and consumer brand in Pottstown, Pennsylvania. This role is ideal for someone who thrives in a performance-driven environment and enjoys blending creative brand execution with strategic customer engagement. You will take ownership of customer communications, experiential marketing initiatives, and branded merchandise development while leveraging data-driven insights and innovative ideas. Responsibilities:• Develop and implement segmentation strategies to enhance customer engagement, targeting, and conversion rates.• Design, optimize, and manage automated workflows, campaigns, and triggers to improve lifecycle marketing.• Analyze marketing performance metrics and refine strategies based on actionable data insights.• Assist in creating and executing trade show booths, branded displays, and promotional trailers.• Coordinate logistics for events, ensuring seamless setup and consistent brand representation.• Represent the brand at industry events, trade shows, and activations to strengthen its presence.• Design and oversee the production of branded merchandise, aligning it with the brand identity.• Manage sourcing, sampling, and production processes for apparel and promotional goods.• Collaborate with internal teams to plan merchandise launches and promotional campaigns.• Ensure all brand touchpoints maintain a premium and performance-focused aesthetic.
2026-06-12T00:00:00Z

Documentation Specialist

Coopersburg, PA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is seeking a detail-oriented and organized Documentation Specialist to join a local team. In this role, you will be responsible for creating, reviewing, updating, and maintaining accurate records and documents to support business operations, compliance, and internal processes. The ideal candidate is highly organized, skilled in managing sensitive information, and able to ensure documentation is complete, accurate, and accessible. Key Responsibilities:<ul><li>Create, edit, review, and maintain business documents, records, and files</li><li>Ensure documentation is accurate, complete, and compliant with company policies and procedures</li><li>Organize and manage digital and physical filing systems</li><li>Track document versions, approvals, and updates</li><li>Prepare reports, forms, and supporting materials as needed</li><li>Coordinate with internal departments to collect and verify information</li><li>Maintain confidentiality of sensitive records and information</li><li>Identify opportunities to improve documentation processes and workflow efficiency</li><li>Support audits, compliance reviews, and record retrieval requests</li></ul>
2026-05-29T00:00:00Z

Social Media Specialist

Warminster, PA
remote
Temporary / Contract
32 - 37 USD / Hourly
We are looking for a Social Media Specialist to shape and strengthen a B2B brand’s organic social presence for an industrial products organization based in Pennsylvania. This Long-term Contract opportunity will focus on building a more effective platform strategy, with particular emphasis on TikTok and short-form storytelling for technical audiences. The ideal candidate will bring a strategic mindset, strong client communication skills, and the ability to translate business goals into engaging social content recommendations. Responsibilities: • Review existing social channel performance and identify practical opportunities to improve reach, relevance, and audience engagement. • Create an organic TikTok approach tailored to B2B buyers, emphasizing content themes and storytelling methods that resonate with technical and trade-focused audiences. • Shape cross-platform social plans for channels such as LinkedIn, Facebook, Instagram, Reels, and Reddit to support broader brand visibility. • Recommend effective content angles, posting cadence, voice, and creative formats that align with campaign goals and audience interests. • Collaborate with internal creative and content stakeholders to guide the development of social assets and messaging. • Work alongside digital and paid media partners to ensure alignment between organic activity and broader marketing efforts. • Participate in client meetings, communicate strategic recommendations clearly, and present social insights when needed. • Help inform execution priorities during the early stages of the initiative, where workload may be heavier as the strategy is established.
2026-05-28T00:00:00Z

Operations Specialist

Hockessin, DE
onsite
Temporary / Contract
25 - 25 USD / Hourly
Our company is seeking a detail-oriented Banking Operations Specialist to join our team. This role requires strong checking account balancing and math skills, experience with Microsoft Excel, accurate data entry, and familiarity with banking industry practices and financial data. The candidate will also support processing loans as part of daily responsibilities. Key Responsibilities:<ul><li>Balance checking accounts and reconcile daily banking transactions with high accuracy.</li><li>Review, validate, and enter financial data into internal systems, maintaining strict attention to detail.</li><li>Utilize Microsoft Excel to organize, track, and analyze transaction records and account balances.</li><li>Identify and resolve discrepancies in financial records and escalate issues as needed.</li><li>Ensure compliance with banking regulations, company policies, and confidentiality practices.</li><li>Collaborate with internal departments to ensure accurate and timely processing of customer accounts.</li><li>Assist customers and colleagues with transactional issues related to checking accounts and loans.</li></ul>
2026-06-01T00:00:00Z

Operations Specialist

Philadelphia, PA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for an Operations Specialist to support business performance and service delivery for a contract position based in the Greater Philadelphia Region. This role focuses on monitoring operational results, interpreting call center performance data, and helping improve processes within consumer banking and credit card environments. The ideal Operations Specialist candidate brings strong analytical judgment, an understanding of lending operations, and the ability to identify business-critical issues that affect customer experience and team performance. What you get to do every single day:• Evaluate operational data and call center performance indicators to identify trends, risks, and opportunities for improvement.• Support daily business activities tied to credit card and consumer banking operations, ensuring work is handled accurately and efficiently.• Conduct criticality assessments to prioritize issues, escalate urgent concerns, and support timely resolution.• Review service and productivity results to recommend practical process enhancements that strengthen operational performance.• Partner with internal teams to track key metrics, prepare performance summaries, and communicate actionable insights.• Help maintain consistent execution of operational procedures across consumer lending and customer support functions.• Investigate exceptions or performance gaps and assist in developing corrective actions to improve outcomes.• Contribute to reporting and analysis efforts that support leadership decision-making within a high-volume service environment.
2026-06-19T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-06-12T00:00:00Z

Call Center Specialist

Newark, DE
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a detailed oriented, customer-focused Call Center Specialist to join our team on-site in Newark, Delaware. This role is responsible for handling inbound and outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive service experience. The ideal candidate is an excellent communicator who can multitask, stay organized, and remain calm in a fast-paced environment. Based on general knowledge. Key Responsibilities<ul><li>Answer inbound calls and place outbound calls in a timely manner. Based on general knowledge.</li><li>Assist customers with inquiries related to products, services, accounts, orders, or general support. Based on general knowledge.</li><li>Resolve customer issues and escalate more complex concerns to the appropriate department when needed. Based on general knowledge.</li><li>Accurately document customer interactions, updates, and resolutions in the system. Based on general knowledge.</li><li>Maintain a high level of customer service and professionalism during all interactions. Based on general knowledge.</li><li>Meet performance goals related to call quality, response time, and productivity. Based on general knowledge.</li><li>Follow company procedures, scripts, and compliance guidelines when handling customer communications. Based on general knowledge.</li><li>Support team members and contribute to a collaborative call center environment. Based on general knowledge.</li></ul>
2026-06-02T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-06-19T00:00:00Z

Quotation Specialist

Bethlehem, PA
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a detail-oriented Quotation Specialist to support customer pricing requests and help drive responsive, accurate service in Bethlehem, Pennsylvania. This role works closely with customers, suppliers, technicians, and sales partners to prepare complete quotations, validate request details, and keep opportunities moving efficiently through the sales cycle. The ideal candidate brings strong organizational skills, sound analytical judgment, and the ability to manage multiple priorities while maintaining a high standard of accuracy. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624 Responsibilities:• Prepare and issue customer quotations with careful attention to accuracy, completeness, and turnaround expectations.• Evaluate incoming quote requests, confirm required specifications, and follow up to gather any missing details needed to produce a reliable proposal.• Coordinate with suppliers and internal technical teams to secure current pricing, lead times, and information for nonstandard or special-order items.• Maintain accurate pricing data for requested products and services so customers and internal teams receive current and dependable information.• Partner with sales staff to assess opportunities, support qualification efforts, and help advance viable business through the pipeline.• Record opportunity activity, status updates, and forecast information in company systems to support monthly and annual sales planning.• Assemble thorough and verified order-entry documentation for service administration teams to enable smooth downstream processing.• Respond to customer questions and concerns promptly while building productive working relationships with clients, vendors, and internal stakeholders.• Assist with administrative support activities such as data entry, reporting, customer onboarding, and participation in departmental meetings.• Recommend and support process improvements that strengthen efficiency, consistency, and overall quote management performance.
2026-06-19T00:00:00Z