<p>We are looking for a skilled Communications Manager to join our team on a long-term contract basis in West Chester, Pennsylvania. This role will primarily focus on corporate and internal communications, requiring close collaboration with senior leadership and management of SharePoint content. The position offers a hybrid work schedule, blending in-office and remote work, and provides an excellent opportunity to make a meaningful impact on company-wide initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage internal communication strategies to ensure consistent messaging across the organization.</p><p>• Maintain and enhance SharePoint content, including the creation of pages, updates, and event-related posts.</p><p>• Design promotional materials such as flyers, graphics, and marketing content using Canva.</p><p>• Draft internal marketing pieces, event communications, and blog-style articles that align with corporate goals.</p><p>• Collaborate with executives to create and refine presentations for quarterly Town Halls.</p><p>• Oversee the assembly and delivery of company-wide PowerPoint decks, including gathering input from senior leadership.</p><p>• Provide light social media management, ensuring brand voice consistency and engaging appropriately with consumers.</p><p>• Respond to social media inquiries in alignment with organizational branding and tone.</p><p>• Assist in developing communication campaigns around company milestones and anniversaries.</p>
<p>We are looking for a dynamic Marketing/Communications Coordinator to join our client in Aston, Pennsylvania. This bilingual role requires fluency in Spanish and English to support diverse marketing initiatives and communication strategies. As a Contract-to-Permanent position, this opportunity is ideal for a highly organized individual eager to contribute to impactful marketing campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Support existing members and new members of the organization</p><p>• Promoting new products, services, programs and events in both English and Spanish</p><p>• Create bilingual marketing collateral, ensuring accuracy in Spanish translations for written, verbal, and visual content.</p><p>• Collaborate with various departments to align marketing activities with organizational goals.</p><p>• Coordinate and manage email campaigns, including drafting content and analyzing performance metrics.</p><p>• Write, edit, and distribute content across multiple platforms</p><p>• Translate and localize marketing materials for Spanish-speaking audiences..</p><p>• Assist in organizing events, promotions, and other marketing activities as needed.</p><p>•Ability to travel to events as needed </p><p>•Manage company appearance and brand </p><p>•Manage new marketing campaigns and promotions</p>
We are looking for a detail-oriented Client Intake Specialist to join our team in Wilmington, Delaware. In this long-term contract role, you will play a pivotal part in managing client communication, legal documentation, and case preparation processes. This position demands exceptional organizational skills, a proactive approach to deadlines, and the ability to work collaboratively with various teams.<br><br>Responsibilities:<br>• Respond promptly to client inquiries and provide attentive assistance.<br>• Coordinate and track client correspondence, ensuring consistent and accurate communication.<br>• Order, review, and maintain client medical records to compile evidence required for cases.<br>• Manage and track critical client deadlines, including statutes of limitations and discovery timelines.<br>• Prepare and respond to discovery requests, including interrogatories, Plaintiff Fact Sheets, and related forms.<br>• Collaborate with the Client Service Specialist team to support efficient client management.<br>• Work closely with the litigation team to ensure that client files meet filing and trial requirements.<br>• Conduct legal research using tools such as Westlaw, LexisNexis, and public-access resources.<br>• Utilize Microsoft Word and Excel for project management and documentation.<br>• Ensure compliance with all discovery deadlines and address any deficiencies effectively.
<p>We are looking for a detail-oriented Content Specialist to join our team in Fort Washington, Pennsylvania. In this long-term consulting role, you will work within the Brand and Creative team to edit and refine high-volume AI-generated content as well as copy supplied by our internal clients to ensure it accurately reflects our brand. You will work with other creatives to review product descriptions, edit/generate copy for our website and blog, and assist in the brainstorming and coordination of community naming efforts. With the ever-expanding need for content to yield best search results, part of this role will be to help in the planning and process creation for new AI-assisted content development opportunities including video scripting and additional blog content.</p><p> </p><p>Responsibilities include:</p><ul><li>Review and refine product descriptions for publication on our website and various third-party platforms</li><li>Proofread edit and provide copy support for other supplied copy for accuracy and consistency within the brands style guidelines</li><li>Collaborate with our Content Management and other Marketing teams by providing feedback for prompt engineering of AI-generated content</li><li>Edit and/or generate product messaging ensuring accuracy and alignment with brand voice</li><li>Participate in community and other naming brainstorming efforts and finalize presentations for approval</li><li>Perform content audits for existing product descriptions on the company website</li><li>Review and edit web content updates and/or email messaging provided by our internal teams across the country</li><li>Provide real-time grammar and style support to internal clients during normal working hours</li></ul>
We are looking for a Network Operations Specialist to join our dynamic team in Philadelphia, Pennsylvania. This role is essential to ensuring seamless network connectivity and maintaining high-performance infrastructure across various sites. The ideal candidate will bring expertise in network management, troubleshooting, and vendor coordination, contributing to the stability and growth of mission-critical systems.<br><br>Responsibilities:<br>• Plan and execute network expansion projects, site relocations, and technology upgrades to enhance infrastructure capabilities.<br>• Manage the provisioning of private and public circuits, collaborating with telecom carriers and engineering teams to ensure timely delivery and diversity.<br>• Perform circuit acceptance testing with engineering teams and validate network performance using enterprise monitoring tools.<br>• Act as the first responder to service issues, investigating and escalating problems to carriers or internal teams as needed.<br>• Monitor and resolve carrier trouble tickets, ensuring minimal downtime and adherence to service-level agreements.<br>• Maintain detailed circuit inventory records, including bandwidth, SLAs, and circuit identifiers, for accurate tracking.<br>• Communicate regularly with technical peers and management regarding network performance, procurement updates, and issue resolutions.<br>• Provide after-hours support and participate in on-call rotations to address urgent network needs.<br>• Collaborate with infrastructure teams to support daily operations and ongoing projects.
<p>As an Accounts Receivable Specialist, you will play a critical role in optimizing cash flow, ensuring timely collections, and supporting the financial health of our organization. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and have strong communication and analytical skills.</p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage incoming payments, account reconciliations, and customer billing, ensuring accuracy and compliance with company policies.</li><li>Monitor accounts for overdue payments and proactively reach out to clients to resolve outstanding balances, maintain positive relationships, and negotiate payment arrangements when necessary.</li><li>Prepare, distribute, and follow up on invoices, credit memos, and statements to customers securely and promptly.</li><li>Collaborate cross-functionally with finance, sales, and customer support teams to resolve discrepancies, streamline AR processes, and promote customer satisfaction.</li><li>Assist with month-end closing and reporting, supporting audits and compliance requirements as requested.</li><li>Maintain accurate, organized records and documentation for all receivable transactions.</li></ul><p><br></p><p><br></p>
<p>Robert Half has a client seeking an Email Marketer to cover a maternity leave. This is a remote assignment up to 30 hours per week starting mid-January and lasting through the end of April.</p><p> </p><p>Responsibilities include:</p><p>• Design and build email campaigns with provided content</p><p>• Build lists using a variety of segmentation data points</p><p>• Route and proof emails gathering feedback and making the necessary edits</p><p>• Testing, scheduling, deploying of emails </p>
<p>Our company is seeking a motivated Accounts Payable Specialist to join our Finance and Accounting team. In this role, you will be responsible for ensuring that all supplier invoices are processed accurately and efficiently, maintaining strong vendor relationships, and supporting overall financial operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and verify all incoming invoices and payment requests.</li><li>Ensure timely and accurate payment to vendors.</li><li>Perform invoice coding and matching with purchase orders.</li><li>Reconcile accounts payable transactions and resolve discrepancies.</li><li>Maintain organized records of invoices, payments, and related documentation.</li><li>Communicate with vendors to address questions and resolve issues.</li><li>Assist with month-end closing and other accounting projects as assigned.</li></ul><p><br></p>
We are looking for an experienced Payroll Specialist to join our team on a long-term contract basis. This role is ideal for someone who is detail oriented and excels in managing full-cycle payroll processes for large employee groups across multiple states. Based in Wayne, Pennsylvania, this position offers an opportunity to contribute to efficient payroll operations and ensure compliance with tax and wage regulations.<br><br>Responsibilities:<br>• Manage bi-weekly payroll processing for approximately 2,500 employees, including both salaried and hourly staff.<br>• Administer multi-state payroll operations, ensuring accuracy and compliance with state-specific regulations.<br>• Handle wage garnishments, tax deductions, and other payroll-related adjustments.<br>• Add new hires to the payroll system and remove departing employees in a timely manner.<br>• Collaborate with relevant departments to ensure seamless payroll execution.<br>• Utilize Dayforce and ADP Workforce Now software for payroll management.<br>• Maintain detailed records and troubleshoot payroll discrepancies as needed.<br>• Ensure adherence to all federal and state payroll laws and standards.<br>• Generate payroll reports and provide insights to management.<br>• Support audits and reviews by preparing necessary documentation.
<p>We are looking for a detail-oriented Payroll Specialist to join our team in the Central, New Jersey area. In this role, you will oversee payroll processing, tax withholdings, and benefit reconciliations while ensuring accuracy and compliance. This position is ideal for someone with strong organizational skills and a proven ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate timesheets for accuracy before processing payroll.</p><p>• Process weekly payroll and ensure timely payment to employees.</p><p>• Maintain and update employee records, including tax and benefit information.</p><p>• Assist in preparing tax reports and ensuring compliance with relevant regulations.</p><p>• Provide administrative support for payroll-related functions and inquiries.</p><p>• Handle garnishments, tax withholdings, and other payroll deductions.</p><p>• Reconcile benefit deductions and review invoices for accuracy before payment.</p><p>• Address and resolve account inquiries related to payroll and benefits.</p><p>• Support vendor invoicing and ensure proper documentation is maintained.</p>
<p><strong>Accounts Payable Specialist</strong></p><p><strong>Location:</strong> Columbia, Pennsylvania</p><p><strong>Job Type:</strong> Long-Term Contract</p><p><br></p><p>We are seeking an experienced Accounts Payable Specialist to join our team in Columbia, Pennsylvania. This long-term contract opportunity is perfect for someone with a solid background in accounts payable, excellent attention to detail, and proficiency in automated systems such as Medius. You will play a vital role in ensuring the organization’s financial operations run smoothly and accurately.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and verify invoices, ensuring proper coding, timely payment, and compliance with company policies.</li><li>Utilize <strong>Medius</strong> and other automation tools to streamline accounts payable workflows and enhance efficiency.</li><li>Manage account coding while maintaining accurate records for all financial transactions.</li><li>Handle <strong>Automated Clearing House (ACH)</strong> payments and oversee check runs.</li><li>Collaborate with internal teams to resolve discrepancies and ensure accurate payment processing.</li><li>Monitor accounts payable workflows to maintain efficient and error-free operations.</li><li>Provide support during audits by preparing and organizing accurate documentation.</li><li>Stay up-to-date on the latest accounts payable procedures, automation tools, and compliance regulations.</li><li>Assist in improving processes by leveraging the capabilities of Medius and other financial systems.</li></ul><p>If interested, please send resume to Marcella @ marcella.pachuilo@roberthalf com</p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
Are you an experienced Medical Billing Specialist looking for a rewarding direct permanent opportunity? Join a team of healthcare professionals dedicated to providing exceptional patient care and operational efficiency. In this role, you will leverage your expertise to: <br> Code charges and bill for medical procedures. Research and resolve billing issues, including identifying refunds, credits, and write-offs. Submit claims electronically or by mail and follow up on unpaid claims and denials for timely reconciliation. Collaborate with staff, physicians, and offices to gather updated patient demographic and billing information. Conduct insurance investigations to obtain patient benefits and eligibility, authorizations, and referrals. What We’re Looking For: 5+ years of proven experience in medical billing or a similar field. Proficiency with ICD-10 and CPT coding standards and third-party platforms like PEAR, NaviNet, and Availity. Surgical Center experience preferred but not required. Strong communication skills and ability to work as part of a team. High attention to detail and proficiency with Microsoft Office and medical billing systems. This direct permanent position offers more than just a job – it’s an opportunity to be a vital part of a growing team dedicated to healthcare excellence. Apply now to take the next step in your career!
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Mount Royal, New Jersey. In this long-term contract position, you will play a key role in managing cash applications, handling commercial collections, and contributing to efficient billing operations. This opportunity is ideal for professionals with a strong background in accounts receivable processes and a passion for maintaining financial accuracy.<br><br>Responsibilities:<br>• Process and manage cash applications to ensure timely and accurate recording of payments.<br>• Handle commercial collections, communicating effectively with clients to resolve outstanding balances.<br>• Coordinate billing functions, ensuring invoices are generated and delivered promptly.<br>• Monitor and reconcile cash activity to maintain accurate financial records.<br>• Investigate and resolve discrepancies in accounts receivable transactions.<br>• Collaborate with internal teams to streamline accounts receivable processes.<br>• Generate reports detailing accounts receivable performance and metrics.<br>• Ensure compliance with company policies and accounting standards.<br>• Assist in audits and provide documentation related to accounts receivable as needed.<br>• Maintain organized and up-to-date records of receivables and associated activities.
We are looking for an experienced Accounts Payable Specialist to join our team in Norristown, Pennsylvania. In this role, you will play a vital part in managing invoice processing, account coding, and payment operations to ensure smooth financial workflows. This is a fully onsite, long-term contract position offering stability and growth opportunities within the healthcare industry.<br><br>Responsibilities:<br>• Process a high volume of invoices weekly, ensuring accuracy and timeliness.<br>• Perform manual checks on invoices to verify details and compliance.<br>• Conduct biweekly check runs to support payment schedules.<br>• Utilize in-house software to streamline and optimize accounts payable processes.<br>• Prepare journal entries to maintain accurate financial records.<br>• Update and maintain Excel spreadsheets for tracking and reporting purposes.<br>• Collaborate with the team to identify areas for process improvement.<br>• Handle ACH transactions and ensure proper payment execution.<br>• Code invoices accurately to the appropriate accounts.<br>• Provide proactive support for accounts payable operations to meet organizational goals.
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Lafayette Hill, Pennsylvania. This is a contract position that requires a strong background in managing accounts receivable processes, cash applications, and commercial collections. The role offers an opportunity to work in a dynamic environment with flexible hours and occasional remote work only Fridays.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts, ensuring accurate and timely updates for assigned regions.</p><p>• Process and post cash applications efficiently to maintain accurate financial records.</p><p>• Collaborate with the sales team to resolve discrepancies and keep account portfolios up to date.</p><p>• Handle light collections tasks to ensure timely payments and address overdue balances.</p><p>• Perform billing functions to ensure proper invoicing and account reconciliation.</p><p>• Monitor cash activity to ensure all transactions are recorded accurately.</p><p>• Utilize Excel and Hana software for account management and reporting.</p><p>• Support departmental growth by contributing to process improvements and teamwork.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Allentown, Pennsylvania. This position requires on-site work and offers an excellent opportunity to contribute to a dynamic organization. The role focuses on managing accounts payable functions efficiently and ensuring accurate processing of financial transactions.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure proper coding and entry into the accounting system.</p><p>• Manage purchase orders and oversee payment processing for timely and accurate transactions.</p><p>• Perform reconciliation of accounts payable ledgers to maintain accurate financial records.</p><p>• Handle production build-related financial entries and ensure proper documentation.</p><p>• Collaborate with vendors to address inquiries and resolve payment discrepancies.</p><p>• Conduct regular check runs and facilitate Automated Clearing House (ACH) payments.</p><p>• Ensure compliance with company policies and procedures in all accounts payable activities.</p><p>• Assist in transitioning accounts payable functions from QuickBooks to NetSuite.</p><p>• Monitor and track payment schedules to avoid delays and penalties.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Mt. Laurel, New Jersey. In this long-term contract position, you will play a key role in managing the accounts payable process, ensuring accuracy and compliance in financial transactions. This is an excellent opportunity for a detail-oriented individual with a strong background in accounts payable to thrive in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices for accuracy, including matching, batching, and coding.</p><p>• Post transactions to the general ledger in a timely manner.</p><p>• Conduct regular check runs and manage (ACH) payments.</p><p>• Ensure proper coding of expenses and accounts to maintain accurate financial records.</p><p>• Reconcile accounts payable activity to ensure consistency and resolve discrepancies.</p><p>• Communicate with vendors to address and resolve invoice or payment issues.</p><p>• Maintain organized and up-to-date accounts payable documentation.</p><p>• Assist with month-end and year-end closing processes as needed.</p><p>• Adhere to company policies and regulatory standards in all financial transactions.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Burlington Township, New Jersey. This long-term contract requires a detail-oriented individual with a strong background in collections and cash applications. The ideal candidate will play a key role in managing receivables to ensure the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Handle collections processes to follow up on outstanding invoices and ensure timely payments.</p><p>• Apply cash receipts accurately to customer accounts using accounting software systems.</p><p>• Reconcile accounts and resolve discrepancies to maintain accurate financial records.</p><p>• Generate and review billing statements and invoices to ensure accuracy and completeness.</p><p>• Manage cash handling activities, including deposits and payments, in compliance with company policies.</p><p>• Utilize ERP and CRM systems to track receivables and monitor customer account statuses.</p><p>• Collaborate with internal teams to address billing issues and improve processes.</p><p>• Prepare detailed reports on accounts receivable activities for management reviews</p><p>• Support the transition or integration of new accounting systems as needed.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our client's team in Bucks County, Pennsylvania. In this role, you will play a vital part in ensuring accurate and efficient financial operations, particularly in managing payments and vendor relations. This is an excellent opportunity to contribute your expertise to a collaborative and mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Process large volumes of vendor invoices with accuracy and adherence to company policies.</p><p>• Manage credit card expense reports using automated systems, ensuring compliance with organizational guidelines.</p><p>• Reconcile accounts payable ledgers and resolve discrepancies in payable liabilities.</p><p>• Conduct payment runs, including checks and wire transfers, while maintaining proper documentation.</p><p>• Maintain comprehensive vendor records, including setting up new vendors and ensuring W-9 compliance.</p><p>• Prepare and generate accounts payable reports to support month-end closing procedures.</p><p>• Collaborate with the finance team to ensure accuracy in all accounts payable transactions.</p><p>• Provide necessary documentation and explanations during financial audits.</p><p>• Identify opportunities for process improvements and implement solutions to streamline accounts payable operations.</p><p>• Ensure compliance with internal controls and prepare Form 1099 for reporting purposes.</p>
We are looking for an experienced Medical Biller/Collections Specialist to join our team in Mt Laurel Township, New Jersey. In this long-term contract role, you will manage medical billing processes, ensuring accuracy and compliance with Medicaid and Medicare guidelines. This is an excellent opportunity to contribute your expertise to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Process medical billing claims efficiently while adhering to Medicaid and Medicare regulations.<br>• Handle accounts receivable tasks, including collections, denials, and appeals to ensure timely payments.<br>• Investigate and resolve billing discrepancies and errors to maintain accurate records.<br>• Review and submit hospital billing claims with precision and compliance.<br>• Manage follow-ups on unpaid claims and coordinate with insurance providers to resolve issues.<br>• Prepare regular reports on billing activities, collections, and outstanding accounts.<br>• Communicate effectively with patients and insurance companies regarding billing inquiries.<br>• Collaborate with internal teams to improve billing procedures and streamline workflows.<br>• Stay updated on industry changes, regulations, and best practices in medical billing.<br>• Assist in the implementation of billing system updates and improvements, if necessary.
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
We are seeking a skilled Collections Specialist to join our team. This individual will be responsible for facilitating effective communication with customers regarding outstanding payments, while ensuring the accuracy of financial records. The ideal candidate will have experience in collections and accounting, along with strong communication and organizational capabilities. <br> Key Responsibilities: Contact customers through phone and email to address overdue payments and discuss payment options. Maintain comprehensive records of customer payment status and collection activities. Process incoming payments and perform reconciliations for customer accounts. Work with internal teams, such as sales, to resolve credit issues and develop payment strategies. Participate in regular reviews of accounts receivable to maintain alignment across departments. Escalate delinquent accounts and unresolved matters to management as needed. Collaborate with team members to ensure company standards are met. Assist management with any tasks related to account collections.
<p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
<p>Robert Half is working with a local financial services organization who are looking for a Client Relations Specialist to support their financial advisors. The <strong>Client Relations Specialist </strong>is a key member of the administrative and customer support team, responsible for delivering a superior client experience throughout all stages of service interaction. This role combines strong communication skills, a customer-first mindset, problem-solving abilities, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for clients, managing inquiries, addressing requests, and resolving issues with efficiency and professionalism.</li><li>Foster positive client relationships by ensuring timely follow-up, maintaining clear communication, and consistently delivering solutions that exceed expectations.</li><li>Collaborate with internal teams to coordinate workflow, gather relevant information, and ensure responses meet client needs and company service standards.</li><li>Document all client interactions in the appropriate systems, maintaining accurate records and ensuring compliance with company policies.</li><li>Identify opportunities to enhance client satisfaction, proactively offering recommendations and escalating concerns when necessary.</li><li>Utilize technology platforms to track requests, monitor progress, and keep clients informed of status updates.</li><li>Support data analytics and reporting activities by collecting and organizing client feedback to help inform continuous improvement initiatives.</li><li>Maintain up-to-date knowledge of products, services, company policies, and industry trends to provide accurate and effective assistance.</li></ul>
