We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
<p>Key Responsibilities:</p><ul><li>Administer and maintain Microsoft Endpoint Configuration Manager (MECM) for software deployment, patching, and OS imaging</li><li>Troubleshoot MECM client issues and ensure endpoint health</li><li>Develop and deploy software packages and updates via MECM</li><li>Use AdminStudio for application packaging, testing, and deployment</li><li>Write and maintain PowerShell, Batch, or VBScript scripts to automate administrative tasks</li><li>Monitor MECM infrastructure and optimize performance</li><li>Ensure compliance with security standards and remediate vulnerabilities</li><li>Provide Tier 2/3 support for endpoint issues related to MECM and AdminStudio</li><li>Maintain documentation for MECM configurations, packaging processes, and scripts</li><li>Generate reports on deployments, patching, and system health</li></ul><p><br></p>
We are looking for a dedicated LMS System Administrator to oversee the technical configuration and user support of our Learning Management System (LMS). This role involves managing the current platform, supporting end-users, and leading the implementation of a new LMS and related systems. Based in Fredericksburg, Virginia, this position is ideal for someone who thrives in a fast-paced, technology-driven environment.<br><br>Responsibilities:<br>• Lead the implementation of a new Learning Management System (LMS) and Student Information System, collaborating with vendors and internal teams to configure, test, and launch the platforms.<br>• Administer, configure, and maintain the existing LMS and future systems in alignment with organizational policies and industry standards.<br>• Provide technical support to departments, ensuring optimal system performance and functionality for organizational initiatives.<br>• Analyze business requirements and deliver tailored technical solutions, including customizations and integrations, while balancing user needs with technical constraints.<br>• Collaborate on technical projects to ensure they align with the organization's technology strategies and goals.<br>• Manage data imports, perform regular data hygiene activities, and ensure data accuracy within the LMS.<br>• Respond promptly to user support tickets, resolving issues related to the LMS and associated systems.<br>• Identify and address recurring user issues by developing solutions and improving system usability.<br>• Create and maintain comprehensive documentation, including standard operating procedures, training materials, and user guides.<br>• Provide backup support for other IT roles and participate in departmental activities such as budget planning and strategic initiatives.
