We are looking for an experienced Principal Advanced Analytics Engineer to join our team in Reston, Virginia. In this role, you will collaborate with business leaders and technical experts to design and implement cutting-edge AI and machine learning solutions that drive impactful insights and decision-making. This position offers the opportunity to lead advanced analytics initiatives, establish engineering standards, and mentor team members while staying at the forefront of emerging technologies.<br><br>Responsibilities:<br>• Collaborate with stakeholders to design and implement AI/ML solutions tailored to business objectives.<br>• Develop and enforce engineering standards, design patterns, and quality controls for analytics projects.<br>• Build and manage CI/CD pipelines for machine learning models, incorporating automated testing, monitoring, and retraining processes.<br>• Integrate Responsible AI practices to ensure fairness, bias detection, explainability, and compliance with regulations.<br>• Create and maintain enterprise data models, including dimensional and star schemas, to support analytics and business intelligence.<br>• Work closely with analytics teams to deliver scalable and efficient data solutions.<br>• Implement robust data security measures, access controls, and lineage tracking in line with corporate policies and privacy laws.<br>• Stay updated on advancements in AI, ML, and BI technologies, bringing innovative solutions to the team.<br>• Provide mentorship to Data Analytics Engineers, fostering attention to detail and promoting best practices.
<p>Role Overview</p><p>We are seeking experienced <strong>Mail Engineers</strong> to support enterprise‑level messaging and mobile device management services within a <strong>highly regulated, government‑facing environment</strong>. This role is responsible for the <strong>design, configuration, integration, testing, release, maintenance, and operational support</strong> of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, configure, integrate, test, release, maintain, and support <strong>Microsoft O365 Cloud services</strong>, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support <strong>Enterprise Messaging and MDM services</strong> in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to <strong>urgency, impact, priority, and SLAs</strong>, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate <strong>change and release management</strong> activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through <strong>root‑cause analysis</strong>, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul><p><br></p>
<p>We are seeking an experienced IT Monitoring & Observability Engineer to support enterprise monitoring, performance, and availability across a complex IT environment. This role is responsible for managing and optimizing a unified monitoring and event management platform, driving actionable insights, improving alert quality, and supporting 24x7 operations.</p><p>The ideal candidate has strong hands‑on experience with OpenText Operations Bridge Manager (OBM) and related monitoring tools, deep knowledge of infrastructure monitoring, and a solid understanding of ITIL/ITSM practices.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support and manage a unified Configuration Management Database (CMDB), ensuring accuracy and standardization</li><li>Collect, aggregate, and analyze monitoring and performance data to support ITIL processes including:</li><li>Configuration</li><li>Event</li><li>Capacity</li><li>Availability</li><li>Demand</li><li>Incident and Problem Management</li><li>Assess, tune, and optimize monitoring capabilities to deliver accurate, actionable alerts for 24x7 operations teams</li><li>Design, create, and maintain intuitive dashboards showing real‑time and historical service health and performance</li><li>Configure, maintain, and optimize monitoring dashboards across diverse infrastructure components</li><li>Deploy, manage, and update Management Packs, connectors, and monitoring policies</li><li>Perform event correlation, suppression, and filtering to reduce alert noise and improve incident triage</li><li>Integrate data from third‑party monitoring tools into a centralized event console</li><li>Conduct proactive performance and availability monitoring, identify root causes, and implement preventive measures</li><li>Support continuous improvement of monitoring strategy, tooling, and operational effectiveness</li></ul>
<p><strong>About the Opportunity:</strong></p><p>Our team is seeking a skilled Cyber Security Engineer for a contract position supporting a major client in the Washington, DC area. This is an exciting opportunity to join a team dedicated to safeguarding complex enterprise environments using industry-leading security solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and manage security infrastructure utilizing popular cyber security tools such as Splunk, Palo Alto Networks, CrowdStrike, Tenable Nessus, and Cisco Firepower.</li><li>Monitor network and system security, identify vulnerabilities, and respond to threats and incidents in real-time.</li><li>Collaborate cross-functionally to establish and enforce security best practices, policies, and standards.</li><li>Conduct regular vulnerability assessments, penetration tests, and risk analyses.</li><li>Maintain and optimize security event monitoring and incident response workflows.</li></ul>