<p>Role Overview</p><p>We are seeking experienced <strong>Mail Engineers</strong> to support enterprise‑level messaging and mobile device management services within a <strong>highly regulated, government‑facing environment</strong>. This role is responsible for the <strong>design, configuration, integration, testing, release, maintenance, and operational support</strong> of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, configure, integrate, test, release, maintain, and support <strong>Microsoft O365 Cloud services</strong>, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support <strong>Enterprise Messaging and MDM services</strong> in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to <strong>urgency, impact, priority, and SLAs</strong>, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate <strong>change and release management</strong> activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through <strong>root‑cause analysis</strong>, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Washington, District of Columbia. In this role, you will focus on creating and optimizing solutions using the Microsoft Power Platform while collaborating with stakeholders to address business needs. This position offers an exciting opportunity to leverage your expertise in software development to drive innovative and efficient solutions.<br><br>Responsibilities:<br>• Collaborate with stakeholders, project managers, and technical teams to identify requirements and translate them into Power Platform solutions.<br>• Design and develop custom applications using Power Apps, ensuring smooth integration with existing systems.<br>• Create automated workflows using Power Automate to enhance business processes and minimize manual efforts.<br>• Develop and deploy conversational AI experiences with Copilot Studio to address organizational needs.<br>• Utilize programming languages such as JavaScript, Power Fx, and C# to build efficient and scalable solutions.<br>• Ensure that all solutions align with organizational goals and meet performance standards.<br>• Provide technical support and troubleshooting for Power Platform applications to maintain operational efficiency.<br>• Stay updated on emerging technologies and tools within the Microsoft ecosystem to continuously improve solutions.<br>• Collaborate with cross-functional teams to ensure successful implementation and delivery of projects.
Our company is seeking an experienced Senior Workday Developer for a long-term contract engagement. In this hands-on role, you will leverage your in-depth expertise across Workday’s three major modules (HCM, Payroll, and Financials) to build, enhance, and support our client’s Workday environment. This is an excellent opportunity to join a forward-thinking team and deliver critical HR and Finance technology solutions. Key Responsibilities: Lead the design, configuration, development, and optimization of Workday HCM, Payroll, and Financial Management modules. Develop, test, and maintain complex integrations (Workday Studio, EIB, Core Connectors) with both internal and third-party systems. Partner with business stakeholders to gather requirements, translate needs into technical solutions, and deliver high-quality results. Create and maintain advanced custom reports, dashboards, security groups, and calculated fields in Workday. Troubleshoot and resolve system issues and ensure ongoing operational excellence. Provide expertise during Workday upgrades, releases, and data migrations. Mentor entry level team members and share best practices for system architecture, configuration, and integration.