We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of Columbia. This role involves supervising staff, ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. If you have a strong background in IT support and leadership, we invite you to join our team.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the service desk, ensuring efficient workflows and prompt resolution of support requests.<br>• Supervise and mentor helpdesk analysts to maintain high-quality service delivery.<br>• Monitor performance metrics and identify areas for improvement to optimize service desk processes.<br>• Collaborate with IT teams to address complex technical issues and implement solutions.<br>• Ensure proper documentation and tracking of service desk tickets using management software.<br>• Provide technical expertise in troubleshooting hardware and software issues, including workstations, laptops, printers, and operating systems.<br>• Oversee Active Directory management and ensure compliance with IT policies.<br>• Maintain and update knowledge of ITSM best practices and tools.<br>• Implement and enforce standards for customer service and technical support.<br>• Coordinate training sessions for staff to stay updated on new technologies and processes.
<p>We are looking for a skilled Call Center Specialist to join our team in Baltimore, Maryland. In this role, you will serve as a key point of contact for customers, resolving inquiries and ensuring a seamless experience. This is a potential contracto to hire position offering an opportunity to develop your skills while contributing to a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls, addressing customer inquiries and concerns with professionalism.</p><p>• Utilize CRM systems and customer service software to track and manage client interactions.</p><p>• Assist customers with benefit functions and financial services, ensuring clarity and satisfaction.</p><p>• Provide accurate information on Fair Housing laws and Low-Income Tax Credit Housing (LITCH) programs.</p><p>• Collaborate with team members to resolve complex issues and deliver effective solutions.</p><p>• Maintain thorough knowledge of company policies and procedures to ensure compliance.</p><p>• Demonstrate strong communication skills to effectively handle diverse customer needs.</p><p>• Monitor call center metrics using tools such as Avaya CMS to optimize performance.</p><p>• Apply knowledge of computer programs to streamline workflows and improve efficiency.</p><p>• Uphold excellent service standards to enhance customer loyalty and satisfaction</p>
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team on a long-term contract basis in Baltimore, Maryland. This role involves providing exceptional support to customers through inbound calls, ensuring timely and accurate responses to inquiries. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and with attention to detail.<br>• Respond to customer inquiries with accurate information and solutions.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Perform data entry tasks to update systems and ensure information accuracy.<br>• Collaborate with team members to improve processes and resolve complex issues.<br>• Monitor and adhere to call center performance metrics and service standards.<br>• Provide empathetic and effective communication to address customer concerns.<br>• Follow established procedures and guidelines to ensure consistent service delivery.<br>• Participate in training sessions to enhance skills and stay updated on policies.<br>• Assist in identifying trends and opportunities for process improvements.
<p>We are looking for an experienced Customer Service Representative to join our team in Baltimore, Maryland. This long-term contract position is ideal for individuals passionate about delivering exceptional support and resolving customer inquiries effectively. The role involves assisting customers via inbound calls and leveraging various tools and systems to ensure a seamless service experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and resolve issues efficiently through inbound calls.</p><p>• Utilize customer service software and CRM systems to document and manage interactions.</p><p>• Provide detailed information about benefits, programs, and services to assist customers.</p><p>• Ensure compliance with Fair Housing laws and Low Income Tax Credit Housing regulations.</p><p>• Collaborate with team members to address complex customer concerns.</p><p>• Operate Avaya CMS and other call center tools to manage call flows effectively.</p><p>• Maintain accurate records and documentation using computer programs.</p><p>• Deliver clear communication and follow-up to ensure customer satisfaction.</p><p>• Assist customers with financial services inquiries in alignment with company policies.</p>
<p>We are looking for a dedicated Customer Service Representative II to join our team in Baltimore, Maryland. In this role, you will handle inbound inquiries, assist customers with various concerns, and utilize specialized software to ensure high-quality service. This is a long-term contract position offering an excellent opportunity to grow your expertise while contributing to customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls promptly and professionally, addressing customer inquiries with accuracy.</p><p>• Guide customers through benefit functions and housing-related concerns, ensuring clarity and compliance.</p><p>• Utilize CRM and customer service software to document interactions and manage client information effectively.</p><p>• Collaborate with team members to resolve complex issues and improve service delivery.</p><p>• Maintain a strong understanding of financial services tools, including ADP, for seamless customer support.</p><p>• Work with Avaya CMS and other communication systems to enhance call center operations.</p><p>• Provide solutions to customer concerns by leveraging computer programs and problem-solving skills.</p><p>• Stay updated on policies and procedures to ensure accurate and compliant service.</p><p>• Contribute to a positive team environment by sharing insights and participating in regular training sessions.</p>
<p>We are seeking a proactive and detail-oriented Junior IT Recruiter to support high-volume hiring during a large-scale vendor-to-FTE conversion and upcoming IT hiring initiatives. This role will support full-cycle recruiting for technical and IT support roles while also providing administrative and onboarding assistance. The ideal candidate brings experience working in fast-paced environments, excellent communication skills, and a passion for connecting technology professionals with meaningful opportunities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support full-cycle recruiting for IT positions, including sourcing, screening, coordinating interviews, and facilitating offers</li><li>Assist with high-volume vendor-to-FTE conversion hiring initiatives</li><li>Manage candidate pipelines within Workday, ensuring data accuracy and timely workflow progression</li><li>Coordinate and support onboarding activities; greet and assist new hires onsite every Monday</li><li>Represent the organization at citywide and department-hosted hiring events, including a major hiring event in March</li><li>Maintain strong candidate communication to ensure an exceptional hiring experience</li><li>Partner with HR leadership and hiring managers to understand staffing needs and priorities</li><li>Track recruiting metrics and contribute to continuous improvement initiatives</li><li>Support diversity, equity, and inclusion hiring goals and best practices</li><li>Assist with scheduling, documentation, eligibility verification, and other recruiting operations tasks</li></ul><p><strong>Required Qualifications</strong></p><ul><li>3+ years of IT recruiting experience</li><li>Experience supporting full-cycle recruiting in a fast-paced, high-volume environment</li><li>Strong administrative, organizational, and process management skills</li><li>Experience using Workday Recruiting or similar applicant tracking systems</li><li>Excellent verbal and written communication skills with comfort in public-facing interactions</li><li>Ability to work onsite every Monday; flexibility for hybrid schedule otherwise</li></ul><p><br></p>
We are looking for a dedicated Financial Aid Representative to join our team in Chantilly, Virginia. In this Contract to permanent position, you will play a vital role in supporting students and learners by guiding them through financial aid processes, navigating payment options, and ensuring a seamless experience. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies.<br>• Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively.<br>• Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students.<br>• Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students.<br>• Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback.<br>• Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up-to-date.<br>• Identify trends and address root causes of common issues by working with the Financial Aid Support Team.<br>• Meet performance objectives related to call volume and other key metrics, ensuring consistent results.<br>• Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors.<br>• Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid.
<p>We are looking for a dedicated Financial Aid Representative to join our team in Chantilly, Virginia. In this Contract to permanent position, you will play a vital role in supporting students and learners by guiding them through financial aid processes, navigating payment options, and ensuring a seamless experience. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional customer service. This postion is onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies.</p><p>• Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively.</p><p>• Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students.</p><p>• Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students.</p><p>• Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback.</p><p>• Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date.</p><p>• Identify trends and address root causes of common issues by working with the Financial Aid Support Team.</p><p>• Meet performance objectives related to call volume and other key metrics, ensuring consistent results.</p><p>• Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors.</p><p>• Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid.</p>
<p>We are offering a short-term contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>Robert Half seeking a dynamic and strategic <strong>Vice President of Operations</strong> to lead and scale our clients operational engine. This executive leader will oversee end-to-end operations, including back office administrative functions, customer service, call center operations, contract negotiations, fulfillment, and continuous process improvement. As a key partner to the executive team, the VP of Operations will also drive high-impact special projects that support growth, efficiency, and exceptional customer experiences. This job sites on site full-time Monday-Friday and will have some light quarterly travel involved. Please apply to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>This is a highly visible role for a results-oriented leader who thrives in fast-paced environments and knows how to translate strategy into execution.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Operational Leadership:</strong> Provide executive oversight of all operational functions, ensuring efficiency, scalability, and alignment with company goals.</li><li><strong>Customer Experience & Call Center Oversight:</strong> Lead customer service and call center teams to deliver consistent, high-quality experiences while optimizing performance metrics.</li><li><strong>Administrative & Fulfillment Excellence:</strong> Ensure seamless administrative operations and fulfillment processes that support both internal teams and external partners.</li><li><strong>Contract Negotiations:</strong> Lead and support contract negotiations with vendors, partners, and service providers to drive value and mitigate risk.</li><li><strong>Process Enhancement:</strong> Identify, design, and implement process improvements that increase efficiency, reduce costs, and improve quality.</li><li><strong>Executive Collaboration:</strong> Partner closely with the executive leadership team on cross-functional initiatives and special projects critical to the company’s growth and transformation.</li><li><strong>Team Development:</strong> Build, mentor, and inspire high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Performance Management:</strong> Establish KPIs, dashboards, and reporting to track operational success and inform executive decision-making.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and friendly Receptionist for a contract position in Hyattsville, Maryland. In this role, you will play a key part in ensuring smooth daily operations by managing front desk responsibilities while providing exceptional customer service. This position requires strong organizational skills and the ability to handle multiple tasks efficiently.</p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
<p>We are looking for a Part-Time Receptionist to join our team in Sterling, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. You will be working every Monday 9 am to 6 pm onsite at a dealership.</p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
<p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
<p>We are looking for a Bilingual Call Center Representative who can provide excellent support to our clients in both Spanish and English. </p><p><strong>Job Summary</strong></p><p>The Bilingual Call Center Representative supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
<p>We are looking for a detail-oriented Escrow Administrative Assistant to support our client in Fairfax, Virginia. This role is ideal for a motivated individual with strong organizational skills who thrives in a fast-paced environment. You will play a vital role in ensuring transactions run smoothly by managing documentation, coordinating communication, and maintaining accurate records</p><p>Responsibilities:</p><p>• Collaborate with clients, lenders, brokers, and internal teams to collect and verify required documentation for escrow transactions.</p><p>• Monitor transaction timelines, ensuring all deadlines are met and processes remain on track.</p><p>• Maintain organized and accurate records, updating internal systems as necessary.</p><p>• Deliver exceptional service by acting as a liaison between parties and addressing inquiries promptly.</p><p>• Assist the commercial escrow team with administrative tasks, including document preparation and file management.</p><p>• Coordinate appointments and schedules to facilitate seamless communication among stakeholders.</p><p>• Answer multi-line phone systems and manage correspondence effectively.</p><p>• Track and follow up on deadlines to ensure compliance with state-specific requirements.</p><p>• Support the team with problem-solving and issue resolution related to escrow transactions.</p><p><br></p>
<p>We are looking for an experienced Receptionist to join our team in Rockville, Maryland. This contract position offers an opportunity to showcase your organizational and customer service skills in a dynamic, detail-oriented services environment. As the first point of contact for clients and visitors, you will play a key role in maintaining smooth operations and a welcoming atmosphere.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p>
<p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p>Job Summary</p><p>The Bilingual Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role requires excellent customer service, professionalism, and the ability to communicate fluently in both English and Spanish while supporting front-desk operations and EMR workflows.</p><p>Responsibilities</p><p>• Greet and check in patients professionally in English and Spanish</p><p>• Answer and route incoming calls; respond to general inquiries</p><p>• Verify patient demographics, insurance, and consent forms</p><p>• Schedule, confirm, and update appointments in Athena or other EMR systems</p><p>• Collect copays and process basic payments as required</p><p>• Maintain organized front-desk and waiting areas</p><p>• Ensure confidentiality and compliance with HIPAA guidelines</p><p><br></p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Bethesda, Maryland. This is a Contract position that offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. </p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
We are looking for a dedicated Concierge to deliver exceptional customer service at a high-standard workplace in McLean, Virginia. This contract position requires proactive communication, attention to detail, and an ability to create meaningful experiences for clients and guests. The role focuses on enhancing engagement, managing workplace services, and maintaining a hospitality-driven environment.<br><br>Responsibilities:<br>• Provide assistance with building access badges and ensure efficient distribution.<br>• Serve as a central resource for campus information and workplace services, including mailroom operations, parking, conference rooms, and lost-and-found.<br>• Organize and maintain front desk and lobby areas to uphold a welcoming environment.<br>• Collaborate with facility management and transportation teams to streamline service delivery.<br>• Respond promptly to inquiries and communicate with all levels of management with minimal supervision.<br>• Anticipate client needs, address concerns, and escalate risks to ensure smooth operations.<br>• Build strong relationships with employees and guests through proactive engagement and personalized service.<br>• Support third-party vendor relationships to maximize service outcomes.<br>• Continuously improve service performance and meet or exceed team and client goals.<br>• Execute additional duties as assigned while adhering to campus operation schedules.
<p>Job Summary</p><p>The Bilingual Call Center Representative supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p>Responsibilities</p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
<p>We are looking for a dedicated and compassionate Call Center Representative to join our team in Gaithersburg, Maryland. This Bilingual Call Center Representative contract position supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p>Responsibilities</p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
<p>We are looking for a detail-oriented Front Desk Coordinator to join our team in Herndon, Virginia. In this Contract role, you will play a vital part in ensuring smooth office operations and supporting the team with administrative and coordination tasks. This position offers an excellent opportunity for career growth within the dynamic real estate industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including handling incoming calls on a multi-line phone system and providing excellent customer service.</p><p>• Perform data entry tasks with a high degree of accuracy to maintain updated records and databases.</p><p>• Support office administrative needs, such as organizing schedules, managing correspondence, and maintaining office supplies.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Monitor and address inquiries and requests efficiently, ensuring a detail-oriented and welcoming environment.</p><p>• Foster a positive and organized office environment that supports productivity and teamwork.</p>
<p>We are looking for a detail-oriented Legal Secretary join our client in Baltimore, Maryland. This Contract/Project based position offers an exciting opportunity to support daily operations and contribute to the efficiency of the workplace. The ideal candidate will excel in multitasking, communication, and organization while providing high-quality administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls, ensuring prompt and courteous communication while directing inquiries to the appropriate team members.</p><p>• Perform accurate data entry tasks, maintaining the integrity of records and databases.</p><p>• Provide receptionist duties, including greeting visitors and ensuring a positive first impression.</p><p>• Organize and maintain office files, documents, and supplies to support smooth day-to-day operations.</p><p>• Assist in scheduling meetings, appointments, and coordinating logistics.</p><p>• Collaborate with team members to support various administrative functions and projects.</p><p>• Monitor and order office supplies to ensure adequate inventory levels.</p><p>• Prepare reports, presentations, and correspondence as needed.</p><p>• Maintain confidentiality while handling sensitive information.</p><p>• Support the Operations Manager with administrative tasks and other duties as assigned.</p>
<p>Robert Half is looking for a bilingual Receptionist (Spanish/English) to serve as the first point of contact for visitors and callers. This role is essential to front-office operations, ensuring a professional, welcoming environment while providing administrative support to the team. The Bilingual Receptionist serves as the first point of contact for visitors, clients, and callers.</p><p>This role requires fluency in English and Spanish, professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p>Responsibilities:</p><p>• Greet visitors and clients professionally in English and Spanish</p><p>• Answer, screen, and route incoming phone calls and emails</p><p>• Translate basic verbal and written communication between English and Spanish as needed</p><p>• Schedule appointments and manage calendars</p><p>• Maintain front desk organization and common areas</p><p>• Perform administrative tasks including data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Maintain confidentiality of sensitive and protected information</p><p><br></p><p><br></p>
<p>Our client, a private equity backed and quickly growing government contractor in the technology sector, is looking for an experienced Senior Accountant to join their team in Fairfax, Virginia. There is a solid runway for career growth and development given all of their recent positive developments including potential acquisitions. In this Senior Accountant role, you will play a vital part in supporting their financial close and accurate GAAP financial reporting. In this exciting new role, you will support an established leadership team and:</p><p><br></p><ul><li>Perform general ledger reconciliations, month end closing journal entries and ensure compliance with GAAP</li><li>Assist leadership with contract revenue recognition in accordance with ASC 606</li><li>Conduct monthly reconciliations of general ledger accounts to ensure timely and accurate financial closings.</li><li>Prepare monthly, quarterly, and annual financial statements in accordance with applicable standards.</li><li>Lead month-end and year-end closing processes, including preparing journal entries and accruals.</li><li>Monitor and ensure accurate revenue recognition based on government contract terms and accounting standards (FAR and CAS)</li><li>Apply and oversee indirect cost rates in line with provisional billing rates and incurred cost submissions.</li><li>Assist in preparing incurred cost submissions and year-end audit workpapers.</li><li>Ensure compliance with relevant tax laws, internal controls, and organizational policies.</li><li>Collaborate on the development and implementation of new financial processes to enhance operational efficiency.</li><li>Special projects as required by leadership</li></ul><p>Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. </p><p>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p> </p><p>Please respond in confidence to Raj Khanna, Senior Vice President at Robert Half for immediate consideration for this fast-moving opportunity or one of our other immediate</p><p>openings in the Washington, DC Metro area.</p><p><br></p>
