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12 results for Help Desk in Washington, DC

Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a skilled and dependable Customer Service Representative II to join our team in Baltimore, Maryland. This is a long-term contract position that requires exceptional communication abilities, a customer-focused mindset, and the ability to handle inquiries efficiently. The role involves assisting callers and staff while maintaining a detail-oriented and solutions-oriented approach.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries with clarity and a detail-oriented approach.<br>• Assist with order entry processes, ensuring accuracy and attention to detail.<br>• Provide empathetic and patient customer service, aiming to resolve issues effectively and ensure satisfaction.<br>• Maintain consistent attendance and reliability, contributing to a high-functioning team environment.<br>• Collaborate with internal staff to address concerns and provide solutions in a timely manner.<br>• Demonstrate flexibility in scheduling to accommodate varying business hours and needs.<br>• Travel to the specified location as required, ensuring availability to meet onsite responsibilities.<br>• Uphold company standards for communication and conduct while engaging with customers and team members.
  • 2025-12-18T16:54:05Z
Receptionist
  • Mclean, VA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented and organized Receptionist to join our team in McLean, Virginia. This is a Contract position where you will play a vital role in ensuring smooth daily operations by managing communication and providing excellent front desk support. The ideal candidate will bring strong multitasking abilities and a friendly demeanor to create a welcoming environment for both staff and visitors. For immediate consideration, apply TODAY and contact Grace Nowlin at (202) 998-8423 for additional information.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls efficiently using a multi-line phone system, ensuring prompt and courteous communication.</p><p>• Greet visitors and clients warmly, providing assistance and directing them to the appropriate departments.</p><p>• Manage the switchboard for phone systems ranging from 1 to 10 lines.</p><p>• Respond to inbound calls in a courteous manner, addressing inquiries and forwarding calls as necessary.</p><p>• Maintain general reception area cleanliness and organization.</p><p>• Coordinate with internal teams to support administrative tasks as needed.</p><p>• Assist with scheduling and appointment setting when required.</p><p>• Provide part-time reception coverage and ensure consistent availability during designated hours.</p><p>• Uphold excellent customer service standards in all interactions.</p><p>• Monitor and manage office supplies inventory related to front desk operations.</p>
  • 2025-12-23T14:59:21Z
Manager of Accounting Operations
  • Washington, DC
  • onsite
  • Permanent
  • 140000.00 - 178000.00 USD / Yearly
  • <p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
  • 2025-12-05T17:04:23Z
Concierge 2
  • Mclean, VA
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Concierge to deliver exceptional customer service at a high-standard workplace in McLean, Virginia. This contract position requires proactive communication, attention to detail, and an ability to create meaningful experiences for clients and guests. The role focuses on enhancing engagement, managing workplace services, and maintaining a hospitality-driven environment.<br><br>Responsibilities:<br>• Provide assistance with building access badges and ensure efficient distribution.<br>• Serve as a central resource for campus information and workplace services, including mailroom operations, parking, conference rooms, and lost-and-found.<br>• Organize and maintain front desk and lobby areas to uphold a welcoming environment.<br>• Collaborate with facility management and transportation teams to streamline service delivery.<br>• Respond promptly to inquiries and communicate with all levels of management with minimal supervision.<br>• Anticipate client needs, address concerns, and escalate risks to ensure smooth operations.<br>• Build strong relationships with employees and guests through proactive engagement and personalized service.<br>• Support third-party vendor relationships to maximize service outcomes.<br>• Continuously improve service performance and meet or exceed team and client goals.<br>• Execute additional duties as assigned while adhering to campus operation schedules.
  • 2025-12-31T15:04:05Z
Receptionist
  • Greenbelt, MD
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented and friendly Receptionist to join our team in Greenbelt, Maryland. This Contract to permanent position offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. Apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system to ensure calls are answered promptly and efficiently.</p><p>• Greet visitors and clients warmly while directing them to the appropriate personnel or department.</p><p>• Handle incoming calls courteously, providing accurate information or transferring calls as necessary.</p><p>• Maintain a clean and organized reception area to create a positive first impression.</p><p>• Assist with basic administrative duties such as filing, data entry, and scheduling appointments.</p><p>• Ensure messages are accurately recorded and delivered to the intended recipients.</p><p>• Collaborate with team members to support office operations and streamline communication.</p><p>• Perform part-time receptionist duties as required, ensuring flexibility and adaptability to business needs.</p><p>• Uphold confidentiality and integrity in interactions with clients and staff.</p><p>• Provide excellent customer service to enhance the overall client experience.</p>
  • 2025-12-15T19:48:34Z
Senior Accountant
  • Fairfax, VA
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>Our client, a private equity backed and quickly growing government contractor in the technology sector, is looking for an experienced Senior Accountant to join their team in Fairfax, Virginia. There is a solid runway for career growth and development given all of their recent positive developments including potential acquisitions. In this Senior Accountant role, you will play a vital part in supporting their financial close and accurate GAAP financial reporting. In this exciting new role, you will support an established leadership team and:</p><p><br></p><ul><li>Perform general ledger reconciliations, month end closing journal entries and ensure compliance with GAAP</li><li>Assist leadership with contract revenue recognition in accordance with ASC 606</li><li>Conduct monthly reconciliations of general ledger accounts to ensure timely and accurate financial closings.</li><li>Prepare monthly, quarterly, and annual financial statements in accordance with applicable standards.</li><li>Lead month-end and year-end closing processes, including preparing journal entries and accruals.</li><li>Monitor and ensure accurate revenue recognition based on government contract terms and accounting standards (FAR and CAS)</li><li>Apply and oversee indirect cost rates in line with provisional billing rates and incurred cost submissions.</li><li>Assist in preparing incurred cost submissions and year-end audit workpapers.</li><li>Ensure compliance with relevant tax laws, internal controls, and organizational policies.</li><li>Collaborate on the development and implementation of new financial processes to enhance operational efficiency.</li><li>Special projects as required by leadership</li></ul><p>Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. </p><p>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p> </p><p>Please respond in confidence to Raj Khanna, Senior Vice President at Robert Half for immediate consideration for this fast-moving opportunity or one of our other immediate</p><p>openings in the Washington, DC Metro area.</p><p><br></p>
  • 2025-12-05T17:04:23Z
Sr. Accountant
  • Bethesda, MD
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • <p><strong>Senior Project Accountant Opportunity</strong></p><p><strong>Company Overview</strong> Join an established leader that has been transforming infrastructure and communities across the DMV for decades. This organization’s body of work covers a wide range of commercial construction, including laboratory spaces, apartment buildings, schools, hotels, logistics hubs, manufacturing sites, local government buildings, and office renovations. Their culture focuses on building relationships, professional growth, and sustainable progress—viewing each project as a chance to cultivate trust and create long-term impact.</p><p><strong>Role Introduction</strong> We are seeking a Senior Project Accountant to support various project teams and accounting leadership, driving financial integrity and compliance over numerous concurrent construction initiatives. This position interacts with diverse internal and external stakeholders and is best suited to individuals who excel in a collaborative, communicative environment.</p><p><strong>Primary Duties</strong></p><ul><li>Oversee the complete billing cycle while maintaining compliance, utilizing accounting platforms.</li><li>Assemble and audit documentation for project owner invoicing, upholding detail accuracy.</li><li>Carefully monitor and address risk factors, ensuring ongoing adherence to insurance requirements specific to defaults.</li><li>Assist project leadership with detailed tracking of expenditures and development of budget reporting tools for current jobs.</li><li>Validate certified payroll submissions to confirm conformance with relevant regulations and standards.</li><li>Prepare and distill financial project data, generating actionable reports for team use in the field.</li><li>Employ a variety of software applications to efficiently complete daily assignments.</li><li>Carry out other duties or engage in special projects in line with business needs.</li></ul>
  • 2025-12-22T14:38:57Z
VP of Solutions Development & Automation
  • Bethesda, MD
  • onsite
  • Permanent
  • 185000.00 - 200000.00 USD / Yearly
  • We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
  • 2025-12-16T20:29:17Z
Controller
  • Washington, DC
  • onsite
  • Permanent
  • 140000.00 - 175000.00 USD / Yearly
  • <p>Our client, an international real estate company is looking for a couple of divisional Controllers to oversee financial operations and accounting processes within a couple different real estate divisions. This role involves managing accounting records, supervising staff, and ensuring compliance with industry standards and legal agreements. The ideal candidate will bring extensive experience in commercial real estate accounting and leadership to drive accuracy and efficiency across all financial activities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and maintenance of accounting records for assigned projects and entities, ensuring accuracy and compliance.</p><p>• Supervise and develop accounting staff, providing training and guidance to support their growth and attention to detail.</p><p>• Collaborate with internal teams and external parties to ensure effective communication and coordination of financial matters.</p><p>• Manage treasury functions, including bank reconciliations, cash flow projections, and contribution/distribution calculations.</p><p>• Review and approve funding requests, reserves, and write-offs in line with governing agreements.</p><p>• Ensure compliance with legal documents such as loan agreements, joint venture contracts, and property management agreements.</p><p>• Conduct thorough reviews of general ledger entries, monthly and quarterly financial reports, and accounting memos for new or complex items.</p><p>• Maintain and enforce internal controls to preserve asset integrity and reliability of accounting records.</p><p>• Administer audits, including financial statement preparation and internal controls assessments.</p><p>• Provide oversight on tax projections and preparation, ensuring timely and accurate submissions.</p><p><br></p><p>The ideal candidate for these Controller roles will have an active CPA, 6+ years of commercial real estate accounting experience (mixed-use and industrial), forecasting/budgeting, joint ventures, financial statement preparation, strong supervisory skills and the ability to be in an office in DC 3 days/week. Comp range 140-175K + 20% bonus. To apply to this Controller role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p>
  • 2025-12-22T14:38:57Z
Accounting Manager
  • Washington, DC
  • onsite
  • Temporary
  • 35.00 - 45.00 USD / Hourly
  • <p>We are looking for an experienced Accounting Manager to join our team in Washington, District of Columbia. In this long-term contract role, you will oversee complex financial processes, ensuring accuracy and compliance with regulatory requirements. Your expertise will drive the efficient handling of bond and mortgage transactions, reconciliation tasks, and audit preparation.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and record monthly financial transactions based on trustee data and bond or mortgage documentation.</p><p>• Reconcile general ledger accounts with bond, mortgage, escrow schedules, and trustee bank accounts.</p><p>• Collaborate with the controller to prepare year-end accrual entries for bond interest, mortgage interest, and investment income.</p><p>• Maintain accurate and up-to-date records for Single Family Program loans to meet both internal and external reporting needs.</p><p>• Conduct monthly bank reconciliations to ensure financial accuracy.</p><p>• Process transactions related to loan funding, credit line draws and repayments, write-offs, and reimbursements.</p><p>• Resolve discrepancies in trial balance</p><p>• Perform monthly, quarterly, and annual financial closing procedures with precision.</p><p>• Support audit activities by preparing necessary financial documentation.</p>
  • 2025-12-12T16:59:10Z
Controller
  • Chantilly, VA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Controller to join our team in Chantilly, Virginia. This is a Contract position ideal for a detail-oriented individual with a strong background in financial management and compliance. The role involves overseeing accounting operations, ensuring adherence to technical standards, and leading critical financial processes.<br><br>Responsibilities:<br>• Supervise and manage accounting operations across multiple entities, ensuring compliance with internal controls and regulatory standards.<br>• Lead month-end closing procedures to deliver accurate and timely financial statements.<br>• Perform detailed balance sheet reconciliations and resolve discrepancies efficiently.<br>• Oversee technical accounting processes in line with GAAP, US GAAP, and IFRS standards.<br>• Coordinate and support annual external audits, ensuring readiness and compliance.<br>• Manage and mentor a local team, fostering growth and accountability.<br>• Develop and maintain robust financial controls and reporting systems.<br>• Review and analyze complex accounting data to provide valuable insights to stakeholders.<br>• Ensure compliance with corporate policies and procedures while driving operational efficiency.
  • 2025-12-16T20:49:02Z
Principal Technical Accountant
  • Centerville, VA
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • <p>We are seeking an experienced and highly skilled Principal Technical Accountant to lead the company's technical accounting efforts. This role is critical in ensuring compliance with US GAAP, SEC regulations, and other relevant financial reporting standards. The ideal candidate will serve as a subject matter expert, supporting complex accounting issues, driving accounting policy development, and partnering with cross-functional teams to ensure accurate financial reporting.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as a technical accounting expert, offering guidance on complex accounting issues and transactions.</p><p>• Conduct comprehensive research and interpretation of existing and new accounting standards (GAAP), and devise strategies for their implementation.</p><p>• Deliver training on complex and evolving accounting standards to the wider accounting team.</p><p>• Lead the crafting and review of financial statements, ensuring they are accurate and in line with relevant accounting standards.</p><p>• Supervise the creation of regulatory reports and filings, including tax-related documents.</p><p>• Ensure adherence to SOX compliance requirements and other regulatory mandates within the company's financial reporting processes.</p><p>• Spearhead major technical accounting projects.</p><p>• Develop and uphold robust internal controls to guarantee accurate and timely financial reporting.</p><p>• Address audit findings and implement necessary corrective actions.</p><p>• Leverage skills in Account Reconciliation, Balance Sheet Reconciliation, Bank Reconciliations, General Ledger, Journal Entries, Microsoft Excel, Month End Close, NetSuite, Oracle, and SAP to fulfill responsibilities effectively.</p>
  • 2025-12-15T19:38:40Z