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35 results for Help Desk in Washington, DC

Front Desk Coordinator

Towson, MD
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors and callers in Towson, Maryland. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing front desk activity with care, and supporting daily office operations. The role calls for strong communication skills, sound judgment, and the ability to keep multiple priorities organized throughout the day. This is a part-time role working Saturday and Sunday, 3pm - 11pm. Responsibilities:• Welcome guests, employees, and vendors while ensuring a detail-oriented and positive front desk experience.• Manage incoming phone lines, direct calls to the appropriate contacts, and relay messages accurately and promptly.• Provide concierge-style assistance by answering questions, offering guidance, and helping visitors navigate the office or building.• Coordinate front desk schedules, monitor lobby activity, and maintain an orderly reception area at all times.• Support day-to-day administrative needs such as handling mail, preparing visitor logs, and assisting with basic office coordination tasks.• Respond to routine inquiries with courtesy and efficiency while escalating more complex issues to the appropriate team members.• Maintain accurate records related to visitors, calls, and front desk activity to support smooth office operations.
2026-07-23T14:28:43Z

Receptionist

Ashburn, VA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and welcoming Receptionist to support daily front office operations in Ashburn, Virginia. This Long-term Contract position is ideal for someone who enjoys creating a positive first impression, communicating with a diverse workforce, and keeping administrative tasks organized. The role requires on-site availability Monday through Friday, strong bilingual Spanish communication skills, and the ability to manage a busy reception area with confidence and professionalism. Responsibilities: • Greet visitors, employees, and vendors in a courteous manner while maintaining an organized and efficient front desk environment. • Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and relay messages accurately. • Coordinate conference room scheduling and help ensure meeting spaces are prepared for daily use. • Provide administrative assistance such as handling correspondence, organizing documents, and supporting routine office tasks. • Assist with basic facilities-related needs by reporting issues, communicating with internal teams, and helping maintain smooth office operations. • Support frequent interaction with field staff by providing clear information in both English and Spanish. • Help uphold office presentation standards by following business casual workplace expectations and maintaining a well-presented front office presence.
2026-07-10T12:38:38Z

Front Desk Coordinator

Towson, MD
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
A luxury condominium is seeking a Front Desk Coordinator to assist with weekend shifts. This person will be handling packages, mail, greeting residents, answering phones, and general administrative tasks. The ideal candidate is personable, professional and eager!
2026-07-24T12:33:42Z

Office Assistant

Arlington, VA
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a dependable Office Assistant to support daily workplace operations for a Contract position based in Arlington, Virginia. This role will serve as a key point of contact for visitors and employees while helping maintain an organized, efficient, and detail-oriented office environment. The ideal candidate is proactive, service-oriented, and comfortable balancing front desk responsibilities with administrative coordination. Responsibilities: • Welcome guests, clients, and team members with a courteous approach that creates a positive office experience. • Manage meeting spaces by organizing conference room schedules, preparing rooms in advance, and confirming they are ready for use. • Handle incoming and outgoing mail, deliveries, and shipments while ensuring timely distribution across the office. • Keep the workplace running smoothly by replenishing supplies, arranging shared spaces, and supporting a clean, orderly environment. • Prepare work areas and coordinate office logistics to help new employees transition into the workplace effectively. • Assist with internal meetings and company events by supporting setup, coordination, and general administrative needs. • Draft, format, and distribute routine office communications, documents, and correspondence as needed. • Provide day-to-day administrative assistance to departments and leadership, including clerical support, document scanning, and phone coverage. • Liaise with vendors and building management to address maintenance requests and follow through on office-related service needs. • Support purchasing and invoice-related administrative tasks while contributing ideas to improve office processes and employee experience.
2026-07-09T12:03:35Z

Office Assistant

Waldorf, MD
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a bilingual Office Assistant to support daily administrative and front desk operations in Waldorf, Maryland. This is a Long-term Contract opportunity for someone who enjoys helping people, keeping office activities organized, and contributing to a well-organized in-office environment. The ideal candidate communicates confidently in both English and Spanish and can manage a variety of clerical and customer-facing tasks with accuracy and care. Responsibilities: • Welcome visitors, answer incoming calls, and provide courteous assistance in English and Spanish at the front desk. • Coordinate appointment scheduling and help maintain calendars to support smooth day-to-day office operations. • Prepare, scan, and organize documents while keeping paper and digital filing systems accurate and accessible. • Enter information into office records and assist with routine correspondence, forms, and other administrative documents. • Provide general clerical support across the office, including handling reception coverage and responding to basic customer or client inquiries. • Help maintain a clean, orderly, and well-organized reception and work area for staff and visitors. • Support team needs by taking on additional administrative tasks as priorities shift.
2026-07-09T13:58:37Z

Call Center Representative

Chantilly, VA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are seeking a professional and customer-focused Call Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive service experience. The ideal candidate has strong communication skills, patience, and the ability to multitask in a fast-paced environment. You will be working Monday to Friday full time. Responsibilities:<ul><li>Answer a high volume of inbound and/or outbound customer calls.</li><li>Assist customers with account questions, service issues, orders, and general inquiries. </li><li>Document customer interactions accurately in the system.</li><li>Resolve complaints professionally and escalate complex issues as needed. </li><li>Maintain knowledge of company products, services, and policies. </li><li>Meet performance goals for call handling, customer satisfaction, and response times. </li></ul>
2026-07-21T18:28:43Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative II to support customer interactions in a fast-paced position based in Baltimore, Maryland. This role focuses on delivering courteous, efficient service across phone-based communications while helping customers with requests, questions, and order-related needs. The ideal candidate brings strong interpersonal skills, sound judgment, and the ability to manage a steady workflow with accuracy. Responsibilities:• Respond to inbound customer calls promptly and provide clear, attentive assistance for a range of service-related inquiries.• Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates on open issues.• Enter orders and update customer information accurately within internal systems while maintaining attention to detail.• Resolve routine concerns by identifying the issue, explaining next steps, and escalating more complex matters when appropriate.• Deliver a positive service experience by listening carefully, showing empathy, and maintaining composure during challenging interactions.• Coordinate with internal teams and staff members to ensure customer needs are addressed in a timely and effective manner.• Maintain dependable attendance and manage assigned work during scheduled hours to support consistent service coverage.
2026-07-15T17:04:06Z

Benefits Customer Support Representative

Baltimore, MD
remote
Temporary / Contract
18.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Benefits Customer Support Representative to join our team for the Open Enrollment season. In this role, you will serve as a trusted resource for employees, members, and clients by helping them confidently navigate their health insurance and employee benefit options. You'll deliver exceptional customer service by answering benefit-related questions, explaining plan options, resolving enrollment issues, processing benefit changes, and ensuring a seamless enrollment experience. Through phone, email, and chat support, you'll maintain accurate records in customer relationship management (CRM) and benefits administration systems while ensuring compliance with company policies and applicable regulations. Your expertise and commitment to outstanding service will play a key role in helping employees make informed benefits decisions during this critical enrollment period. Key Responsibilities<ul><li>Serve as the primary point of contact for employee and member inquiries regarding medical, dental, vision, life, disability, and retirement benefits.</li><li>Guide employees through the annual Open Enrollment process, including plan comparisons, eligibility requirements, enrollment deadlines, and qualifying life events.</li><li>Process benefit enrollments, changes, cancellations, and dependent updates accurately and within established service-level agreements.</li><li>Investigate and resolve benefit discrepancies, billing concerns, eligibility issues, and claims-related questions.</li><li>Document all customer interactions, cases, and resolutions within CRM and benefits administration systems.</li><li>Coordinate with insurance carriers, HR departments, payroll teams, and third-party administrators to resolve complex benefit issues.</li><li>Educate customers on plan options, coverage details, provider networks, deductibles, copays, and wellness programs.</li><li>Maintain confidentiality while handling sensitive employee and health information in compliance with HIPAA and company policies.</li><li>Meet productivity, quality assurance, and customer satisfaction metrics in a fast-paced call center or service environment.</li></ul>
2026-07-16T16:43:50Z

Part-Time Receptionist

Falls Church, VA
onsite
Temporary / Contract
18.00 - 18.00 USD / Hourly
We are seeking a part-time Receptionist to support our team onsite. This role is ideal for someone with prior office experience who is looking for a steady part-time schedule and enjoys working in a professional environment. Schedule:Wednesday, Thursday, and Friday: 12:00 PM – 7:00 PM and every other Saturday and Sunday: 10:00 AM – 2:00 PM Responsibilities:<ul><li>Greet visitors and provide excellent front desk support</li><li>Manage resident packages and deliveries</li><li>Assist with general office and administrative tasks</li><li>Maintain a professional and welcoming environment</li></ul>
2026-07-14T14:08:44Z

Customer Service Representative

Chantilly, VA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, responding to inquiries, resolving issues, and ensuring a positive customer experience. You will be onsite full-time Monday to Friday. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve customer complaints and issues while maintaining a high level of service. </li><li>Process orders, returns, account updates, and service requests accurately. </li><li>Document customer interactions and maintain detailed records in internal systems. </li><li>Collaborate with internal departments to resolve complex customer concerns. </li><li>Provide product, service, and policy information to customers. </li><li>Meet performance goals related to response time, resolution, and customer satisfaction. </li></ul>
2026-07-21T18:14:09Z

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17.00 USD / Hourly
We are looking for a Data Entry Clerk I to support hotline and client service operations for a local government organization. This long-term contract position is ideal for someone who is organized, communicates clearly, and can manage high-volume information intake with accuracy and discretion. The person in this role will help ensure callers receive timely assistance, appointments are arranged properly, and records are maintained in a secure and reliable manner. Responsibilities: • Handle incoming hotline interactions by following established service procedures and documenting information accurately in the database. • Enter client details, service-related information, and other required records with a high level of precision and completeness. • Coordinate and schedule client appointments within the system while confirming information is recorded correctly. • Direct calls to appropriate personnel when issues require additional support or specialized assistance. • Escalate customer concerns, complaints, or sensitive matters to the supervisor in a timely and effective manner. • Share general program information and connect callers with relevant health or social service resources as appropriate. • Organize and maintain reports, files, and supporting documentation to promote accurate recordkeeping. • Protect confidential information by handling all client and organizational data with discretion and in accordance with established guidelines. • Perform other related administrative and support duties as needed to assist daily operations.
2026-07-22T17:38:48Z

Customer Service Representative

Farifax, VA
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team. Responsibilities:<ul><li>Provide excellent customer service and support to customers by phone, email, or in person</li><li>Accurately enter and update customer information in company systems</li><li>Handle inquiries, resolve issues, and escalate concerns when appropriate</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with team members to ensure a positive customer experience</li><li>Use Microsoft Office Suite and internal systems to complete daily tasks efficiently</li></ul>
2026-07-09T18:00:17Z

Sr. Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to support a housing association program in Baltimore, Maryland. This Contract position is ideal for a customer-focused individual who can manage high-volume inquiries with accuracy, empathy, and sound judgment. The person in this role will help resolve caller questions efficiently, provide virtual support, and ensure each interaction is documented and followed through appropriately. Responsibilities: • Handle incoming customer calls and respond to questions with accuracy and a service-oriented approach. • Resolve concerns during the initial interaction whenever possible, while identifying when additional follow-up is needed. • Provide assistance through virtual communication channels and guide customers through available services and next steps. • Record customer interactions, updates, and outcomes in CRM and related business systems to maintain accurate case information. • Research billing, benefits, claims, or account-related issues and communicate clear resolutions to customers. • Coordinate follow-up activities to ensure open inquiries are addressed in a timely and complete manner. • Use internal software applications, including ERP and customer service platforms, to access records and process service-related transactions. • Support program service goals by maintaining organized documentation and adhering to established response standards.
2026-07-20T15:49:56Z

Customer Service Representative

Bowie, MD
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support the Student Accounts/Bursar’s Office in Bowie, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a student-focused university setting and enjoys helping others navigate billing and account-related questions. In this role, you will deliver responsive service across virtual, phone, and in-person channels while ensuring each interaction is handled with accuracy, professionalism, and discretion. Responsibilities: • Serve as the primary point of contact for students, families, faculty, staff, and campus partners seeking assistance with student account matters. • Address questions related to tuition charges, billing activity, payment options, refunds, and payment arrangements through phone, virtual, and face-to-face support. • Investigate account concerns, identify the source of issues, and provide timely, accurate resolutions or appropriate next steps. • Maintain clear records of customer interactions, follow-up actions, and case details to support service continuity and accountability. • Coordinate with internal university departments to resolve complex inquiries and ensure a consistent customer experience. • Manage scheduled appointments and walk-in requests efficiently while balancing multiple priorities in a fast-paced environment. • Provide guidance on account systems and related processes so customers understand available resources and required actions. • Uphold confidentiality standards and exercise sound judgment when handling sensitive financial and student information.
2026-07-21T14:13:46Z

FAST Advisor

Chantilly, VA
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a FAST Advisor to support students and learners with payment-related questions, financial aid coordination, and account assistance in Chantilly, Virginia. This contract position with permanent potential is ideal for someone who enjoys delivering responsive customer service, solving complex issues, and helping individuals understand available financing pathways and university policies. The person in this role will balance inbound and outbound communication while working closely with financial aid partners to create a positive, accurate, and timely support experience. Responsibilities: • Respond to incoming calls and outreach requests by identifying each learner’s needs and providing clear, policy-aligned guidance and practical solutions. • Guide students through payment methods, financing resources, and related university procedures so they can make informed decisions about their accounts. • Partner with Financial Aid Advisors on daily case support, documentation updates, and follow-up actions to keep learner records accurate and current. • Handle a mix of inbound service volume and outbound outreach campaigns, including balance-related communications designed to encourage timely resolution. • Process payments and complete required account updates with accuracy while following established procedures and confidentiality standards. • Monitor service goals and call activity metrics, using available reporting tools to track performance and maintain productivity expectations. • Collaborate with the Financial Aid Support Team to identify recurring issues, investigate root causes, and recommend improvements to the learner experience. • Contribute to a team-focused environment by participating in coaching discussions, sharing feedback, and supporting colleagues across departments as needed.
2026-07-22T11:38:45Z

Human Resources (HR) Manager

Towson, MD
onsite
Permanent / Full Time
95000.00 - 120000.00 USD / Yearly
We are looking for an experienced Human Resources (HR) Manager to lead people operations for a detail-oriented professional services firm in Towson, Maryland. This role combines strategic HR leadership with hands-on oversight of employee relations, benefits administration, compliance, and workplace support functions. The ideal candidate will bring sound judgment, strong knowledge of employment practices, and the ability to foster an organized, service-focused employee experience. Responsibilities:• Serve as the primary resource for managers and employees on workplace matters, including performance concerns, coaching conversations, and corrective action guidance.• Direct core employee lifecycle processes such as hiring, onboarding, offboarding, attendance tracking, and leave administration to ensure consistency and compliance.• Lead performance review activities and support compensation planning, including salary adjustments and broader pay program assessments.• Maintain and update HR policies, employee handbook content, internal records, and related intranet resources while aligning practices with applicable employment regulations.• Assess development needs across the organization, coordinate training initiatives, and monitor participation in and the effectiveness of learning programs.• Oversee employee benefits programs, including retirement, medical, disability, and leave offerings, while managing annual renewals and open enrollment activities.• Partner with external brokers and internal stakeholders to evaluate benefit plans and help maintain competitive, cost-conscious offerings.• Supervise leave-related processes and coordinate with payroll partners to ensure accurate handling of employee absences and related adjustments.• Support operational functions by organizing administrative assistant workflow, overseeing front desk coverage, and coordinating vendor-supported mail, copy, and facilities services.• Manage employee engagement efforts such as recognition programs that strengthen morale and reinforce a positive workplace culture.
2026-07-02T17:30:09Z

Open Enrollment Specialist

Baltimore, MD
onsite
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are seeking a detail-oriented and customer-focused Open Enrollment Specialist to support employees and members during the annual benefits enrollment period. This role will assist individuals with understanding benefit options, completing enrollment forms, answering questions, and ensuring accurate data entry and documentation. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to handle confidential information in a fast-paced environment. Responsibilities<ul><li>Assist employees and members with the open enrollment process</li><li>Explain benefit plans, coverage options, and enrollment procedures</li><li>Answer questions regarding medical, dental, vision, life insurance, and other benefit offerings</li><li>Review enrollment forms for accuracy and completeness</li><li>Enter and maintain benefits data within HRIS and benefits administration systems</li><li>Follow up with employees regarding missing documentation or incomplete enrollments</li><li>Assist with benefits presentations, meetings, and informational sessions</li><li>Maintain confidentiality of employee and benefits information</li><li>Track enrollment deadlines and ensure timely processing of all paperwork</li><li>Provide exceptional customer service while resolving enrollment-related concerns</li></ul>
2026-07-20T20:38:43Z

GenAI CCaaS Engineer

Washington, DC
remote
Temporary / Contract
50.00 - 54.00 USD / Hourly
Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve customer experience through intelligent automation.You will work with senior developers, UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents with real-time AI assistance, and ensure privacy/compliance controls. This is an exciting opportunity to grow your development skills while delivering secure, reliable, and innovative solutions in a mission environment. Primary Responsibilities<ul><li>Amazon Connect application development and configuration: </li><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li><li>AI orchestration and backend services: </li><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li><li>Data safety and compliance: </li><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li><li>Web and chat integration: </li><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul>
2026-07-02T17:38:45Z

Workplace Experience Ambassador 3

Reston, VA
remote
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a service-oriented Workplace Experience Ambassador 3 to support a busy office environment in Reston, Virginia. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for employees and visitors while keeping shared spaces organized, stocked, and ready for daily operations. The role combines front desk coordination, workplace support, and hands-on site assistance in a fast-paced setting that values responsiveness and attention to detail. Responsibilities: • Welcome employees, guests, and vendors at the front desk and provide prompt, detail-oriented assistance with questions and requests. • Monitor day-to-day workplace needs across the site to help maintain a smooth, consistent office experience. • Replenish pantry products, beverages, copy areas, and other commonly used supplies throughout the facility. • Arrange and refresh meeting rooms and shared spaces so they are prepared for upcoming conferences, events, and daily use. • Open service requests and coordinate with maintenance, cleaning, or technical support teams to address site issues quickly. • Perform routine floor inspections to ensure workplace areas remain clean, orderly, properly supplied, and aligned with expected standards. • Offer backup assistance to mailroom and workplace operations during quieter front desk periods or when team coverage is needed. • Partner closely with colleagues to share front-of-house responsibilities and communicate emerging site needs to facilities leadership. • Handle additional workplace and administrative support tasks as assigned to meet business and site requirements.
2026-07-16T13:13:36Z

Workplace Experience Coordinator

Washington, DC
onsite
Temporary / Contract
24.70 - 26.00 USD / Hourly
We are looking for an experienced and service-driven Workplace Experience Coordinator to provide on-call front desk and workplace support. This Contract position is ideal for someone who stays composed in a fast-moving environment, enjoys helping others, and brings a detail-oriented presence to every interaction. The person in this role will support daily office hospitality needs, greet visitors, and assist with beverage service while adapting to changing coverage needs, including occasional same-day requests. Responsibilities: • Welcome employees, guests, and vendors with a detail-oriented and attentive approach while serving as the first point of contact at the front desk. • Manage incoming calls, visitor check-in, and general reception tasks to help maintain a smooth and organized workplace experience. • Prepare, replenish, and clear food and beverage service for meetings, ensuring shared spaces remain neat and presentation-ready. • Operate and maintain office coffee equipment, including running cleaning cycles and restocking beans or related supplies as needed. • Provide clerical support such as document handling, scanning, and other administrative tasks that support daily office operations. • Use workplace communication and productivity tools, including Microsoft Office and Slack, to coordinate requests and respond efficiently. • Step in for on-call coverage as business needs arise, including occasional urgent or same-day scheduling needs. • Participate in onsite training and follow established workplace procedures to deliver consistent service standards.
2026-07-02T17:30:09Z

Collections Representative

Farifax, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a Collections Representative to join our team in a fully onsite position. This position is ideal for someone with strong customer service skills, excellent attention to detail, and the ability to work effectively in a collaborative team environment. Responsibilities:<ul><li>Manage inbound and outbound collection-related calls</li><li>Communicate professionally with customers regarding past-due accounts and payment arrangements</li><li>Maintain accurate account notes and update customer records</li><li>Perform high-volume data entry with strong accuracy</li><li>Use Microsoft Office Suite to track, document, and manage account activity</li><li>Work closely with team members and internal departments to resolve account issues</li></ul>
2026-07-09T18:00:17Z

Bilingual Recruiter (Spanish/English)

Baltimore, MD
onsite
Temporary / Contract
25.16 - 34.89 USD / Hourly
We are seeking a motivated and bilingual Recruiter (Spanish/English) to support a staffing organization working onsite in the Baltimore area. This role is responsible for sourcing, screening, interviewing, and placing candidates for a variety of positions while building strong relationships with both clients and job seekers. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced environment. Responsibilities<ul><li>Source, recruit, and screen candidates for temporary, temp-to-hire, and direct hire opportunities</li><li>Conduct phone screens and in-person interviews in both English and Spanish</li><li>Maintain ongoing communication with candidates throughout the hiring process</li><li>Review resumes and assess candidate qualifications against job requirements</li><li>Coordinate interviews, onboarding, and new hire paperwork</li><li>Build and maintain talent pipelines for current and future openings</li><li>Follow up with employees regarding attendance, performance, and assignment updates</li><li>Utilize job boards, social media, referrals, and recruiting tools to identify qualified talent</li><li>Maintain accurate candidate records within the applicant tracking system (ATS)</li><li>Partner with clients and hiring managers to understand staffing needs and provide hiring updates</li></ul>
2026-07-20T20:34:05Z

Part-Time Concierge

Falls Church, VA
onsite
Temporary / Contract
18.00 - 18.00 USD / Hourly
We are seeking a reliable and professional Part-Time Concierge to join our team onsite. This role is ideal for someone looking for a steady part-time schedule and who enjoys providing excellent service in a residential setting. Schedule:Wednesday, Thursday, and Friday: 12:00 PM – 7:00 PM and every other Saturday and Sunday: 10:00 AM – 2:00 PM. Responsibilities:<ul><li>Greet residents, guests, and vendors in a friendly and professional manner</li><li>Manage resident packages and deliveries</li><li>Assist with general front desk and administrative tasks</li><li>Communicate effectively with residents and building staff</li><li>Walk throughout the building as needed to support daily operations</li></ul>
2026-07-14T22:04:01Z

Receptionist

Ashburn, VA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are seeking a professional, organized, and dependable Receptionist to join our team onsite full-time, Monday through Friday. The ideal candidate thrives in a fast-paced environment, is comfortable multitasking, and takes pride in keeping daily office operations running smoothly. This role will include front desk responsibilities, handling facility operations, and working with vendors as needed. Responsibilities<ul><li>Greet and assist visitors in a friendly and professional manner.</li><li>Answer, screen and direct incoming phone calls. </li><li>Manage incoming and outgoing mail, packages and deliveries. </li><li>Work with vendors to support office and facility-related requests. </li><li>Handle facility operations and assist with office coordination needs. </li><li>Provide administrative support such as data entry, filing and document preparation. </li><li>Monitor office supplies and place orders as needed. </li><li>Assist with other clerical and office support duties as assigned.</li></ul>
2026-07-15T17:04:06Z

Office Svcs Coordinator

Washington, DC
onsite
Temporary / Contract
22.00 - 23.00 USD / Hourly
We are looking for an experienced Office Services Coordinator to support daily workplace operations in Washington, District of Columbia. This Contract position is ideal for someone who enjoys creating a welcoming office experience, keeping administrative activities organized, and assisting employees and visitors with a courteous approach. The person in this role will help maintain an efficient, client-ready environment while providing reliable coordination for meetings, office services, and general front-of-house support. Responsibilities: • Welcome guests and assist with front-desk and hospitality needs to ensure the office remains well organized and ready for clients. • Coordinate on-site meetings by arranging room bookings, preparing requested equipment, and organizing food or beverage service as needed. • Manage incoming phone calls and visitors, connecting them with the appropriate staff members in a timely and courteous manner. • Sort, distribute, and track incoming mail and deliveries while following up on missing or delayed items. • Monitor office supply levels, place replenishment orders, and maintain stock of commonly used workplace materials. • Submit and follow up on facility or equipment service requests to help resolve maintenance issues efficiently. • Prepare routine written documents such as memos, reports, and general correspondence with accuracy and care. • Respond to common questions or concerns from clients, colleagues, and supervisors, escalating issues when necessary. • Carry out daily administrative tasks by following established procedures and meeting service expectations under guidance from the team.
2026-07-22T17:38:48Z