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28 results for Help Desk in Washington, DC

Help Desk Analyst I
  • Mclean, VA
  • remote
  • Temporary
  • 27.41 - 31.74 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, fully remote position designed for professionals based in McLean, Virginia. As a long-term contract opportunity, this role is ideal for individuals seeking stability while delivering high-quality support services.<br><br>Responsibilities:<br>• Deliver prompt and effective technical assistance to end-users, addressing issues related to Windows 10 and Office applications.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Administer Active Directory accounts, including setup, maintenance, and troubleshooting.<br>• Perform fundamental troubleshooting for database systems and related software.<br>• Provide guidance and solutions for a variety of technical challenges, ensuring client satisfaction.<br>• Monitor and maintain system performance to proactively identify and address potential issues.<br>• Collaborate with team members to ensure seamless support across multiple clients.<br>• Document resolutions and maintain records of technical incidents for future reference.<br>• Stay updated on emerging technologies and tools to improve support services.<br>• Utilize remote tools effectively to diagnose and resolve user issues.
  • 2025-09-30T15:14:31Z
Help Desk Analyst I
  • Mclean, VA
  • remote
  • Temporary
  • 27.41 - 31.74 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to a diverse range of clients, ensuring their IT issues are resolved efficiently and professionally. Based in McLean, Virginia, this overnight position is fully remote, offering an excellent opportunity for growth and collaboration in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve issues related to Active Directory, Windows 10, and Office applications.<br>• Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation.<br>• Assist users with basic IT troubleshooting, including hardware, software, and network-related concerns.<br>• Support database administration tasks, ensuring data integrity and accessibility.<br>• Maintain a strong understanding of Windows environments to address client needs effectively.<br>• Collaborate with team members to provide seamless support across multiple client accounts.<br>• Monitor and prioritize incoming support requests to meet service level agreements.<br>• Conduct follow-ups with users to ensure satisfaction with resolved issues.<br>• Document recurring technical problems and suggest improvements to reduce future incidents.<br>• Stay updated on new technologies and tools to enhance support capabilities.
  • 2025-09-30T14:24:21Z
Project Engineer
  • Washington, DC
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
  • 2025-09-10T19:34:13Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a detail-oriented and personable Customer Service Representative to join our team in Chantilly, Virginia. In this role, you will be the first point of contact for customers, ensuring they feel welcomed and supported. This is a long-term contract position offering opportunities to build lasting relationships and develop your customer service expertise.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and provide a welcoming atmosphere.<br>• Serve as the initial point of contact for inquiries, ensuring customer needs are met promptly.<br>• Maintain a detail-oriented demeanor and appearance to represent the company positively.<br>• Respond to customer questions or concerns with clarity and efficiency.<br>• Utilize Microsoft Office Suite to manage documentation and communications.<br>• Collaborate with internal teams to address customer requests and provide solutions.<br>• Ensure the reception area remains organized and presentable.<br>• Record customer interactions and feedback accurately for future reference.<br>• Promote a positive image of the company through exceptional customer service.
  • 2025-10-08T17:39:12Z
Evening Concierge
  • Bethesda, MD
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a professional and service-oriented Evening Concierge to join our client's premier residential community in Bethesda, Md. As the first point of contact for residents and their guests during evening hours, you will ensure a welcoming, secure, and smooth experience while upholding the property’s high standards of hospitality and service.</p><p>Key Responsibilities</p><p>• Greet residents, guests, and visitors with warmth and professionalism, creating a welcoming environment.</p><p>• Manage the front desk and maintain lobby presence throughout the shift.</p><p>• Assist residents with inquiries, directions, reservations, deliveries, and general requests.</p><p>• Coordinate package acceptance, logging, and notifications to residents.</p><p>• Monitor property access, verify visitors, and enforce building security protocols.</p><p>• Handle incoming calls, messages, and emails in a timely and courteous manner.</p><p>• Maintain accurate shift logs, incident reports, and records of resident interactions.</p><p>• Support property management team with administrative tasks as assigned.</p><p>• Respond promptly to emergencies or resident concerns and communicate with appropriate staff or emergency services.</p><p>• Assist with vendor and contractor check-ins, ensuring proper authorization and compliance with property policies.</p><p><br></p>
  • 2025-10-10T16:39:24Z
Receptionist – Corporate Office
  • Hyattsville, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Hyattsville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:33:45Z
Receptionist – Corporate Office
  • Bethesda, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Bethesda, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:28:44Z
Receptionist – Corporate Office
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • We are seeking a detail oriented and reliable Receptionist to be the welcoming face at our client’s corporate office located in Silver Spring, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is permanent from Monday to Friday onsite. You will be reporting to the Office Manager/HR. Key Responsibilities • Greet visitors, clients, and employees with professionalism and courtesy. • Answer and direct incoming calls, messages, and emails in a timely manner. • Manage visitor access and maintain office security by following check-in protocols. • Handle incoming and outgoing mail, packages, and deliveries. • Schedule and coordinate conference rooms, meetings, and appointments. • Provide general administrative support such as filing, data entry, and correspondence. • Assist with maintaining office supplies, inventory, and vendor coordination. • Support HR and leadership with special projects as needed. • Maintain a clean, organized, and welcoming reception area.
  • 2025-10-10T16:28:44Z
Receptionist – Corporate Office
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Gaithersburg, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:24:24Z
Receptionist – Corporate Office
  • Rockville, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Rockville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:24:24Z
Receptionist
  • Arlington, VA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team on a contract basis in Arlington, Virginia. This role is pivotal in ensuring smooth daily operations by managing front desk activities and providing excellent customer service. The ideal candidate will have a proactive attitude, strong organizational skills, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Manage a multi-line phone system, directing calls to the appropriate departments or personnel.<br>• Greet and assist visitors, ensuring a welcoming and organized environment.<br>• Handle email correspondence, responding promptly and accurately to inquiries.<br>• Perform data entry tasks with precision and attention to detail.<br>• Organize and maintain files, ensuring easy accessibility and proper documentation.<br>• Schedule appointments and coordinate meeting arrangements as needed.<br>• Utilize Microsoft Excel, Word, and Outlook to complete administrative tasks efficiently.<br>• Support the team with ad hoc duties, contributing to the overall functionality of the office.<br>• Ensure the reception area remains organized and presentable at all times.
  • 2025-10-13T14:58:47Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
  • 2025-09-23T11:34:04Z
Customer Service Representative
  • Edgewood, MD
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
  • 2025-09-18T14:34:15Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will serve as the first point of contact for customers, ensuring their inquiries and concerns are handled with care and efficiency. If you thrive in a fast-paced environment and enjoy helping others, this position offers a rewarding opportunity to showcase your communication skills.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring all questions are addressed effectively.<br>• Provide accurate information regarding products, services, and order statuses.<br>• Assist customers in placing orders and completing transactions with attention to detail.<br>• Document and update customer interactions in company systems to maintain accurate records.<br>• Resolve customer issues and complaints with a focus on delivering excellent service.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Handle outbound calls when necessary to follow up on pending issues or provide updates.<br>• Ensure compliance with company policies and guidelines during all customer interactions.<br>• Maintain a positive and attentive demeanor to create a welcoming experience for all customers.
  • 2025-10-13T14:58:47Z
Front Desk Coordinator
  • Silver Spring, MD
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a highly detail-oriented and organized Front Desk Coordinator to join our team in Silver Spring, Maryland. In this Contract to Permanent position, you will play a pivotal role in ensuring smooth daily operations by providing exceptional customer service and administrative support. This role is ideal for someone who thrives in a fast-paced environment and excels at multitasking while maintaining a friendly and approachable demeanor.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line phone system, ensuring efficient triaging and resolution of inquiries.<br>• Provide a warm and welcoming greeting to guests, offering assistance and directing them to the appropriate personnel.<br>• Handle light administrative tasks such as organizing files, data entry, and distributing mail.<br>• Coordinate office activities to maintain a seamless workflow and address any immediate needs.<br>• Assist in resolving conflicts or addressing concerns with a customer-focused approach.<br>• Maintain a high standard of professionalism and politeness when interacting with clients, guests, and team members.<br>• Support concierge-style services by addressing inquiries and ensuring guests receive the information they need.<br>• Utilize Microsoft Word and Excel to create documents, maintain records, and support administrative functions.<br>• Collaborate with team members to ensure office operations run smoothly and efficiently.
  • 2025-10-13T14:58:47Z
Bilingual Customer Service Representative (English-Spanish)
  • Rosedale, MD
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative (English-Spanish)</strong> to provide exceptional service to a diverse customer base. The ideal candidate will be fluent in both English and Spanish and skilled in communicating clearly and professionally across various channels including phone, email, and chat. You will assist customers with inquiries, resolve concerns, and ensure a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in <strong>both English and Spanish</strong> via phone, email, chat, or in-person.</li><li>Provide accurate information regarding products, services, billing, and policies.</li><li>Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.</li><li>Document all customer interactions and maintain up-to-date records in our CRM system.</li><li>Escalate complex issues to supervisors or appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Maintain a thorough knowledge of company products and services to better assist customers.</li><li>Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity metrics.</li></ul><p><br></p>
  • 2025-09-30T12:24:31Z
Customer Service Representative
  • Linthicum, MD
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
  • 2025-09-24T12:53:53Z
Receptionist
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. You will be working Monday to Friday 7 am to 3 pm onsite.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>
  • 2025-10-08T18:24:07Z
Receptionist
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p>
  • 2025-10-01T20:28:54Z
Part Time Office Assistant
  • Fairfax, VA
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Part Time Office Assistant to join our team in Fairfax, Virginia. This is a contract position requiring an attentive and organized individual who can provide support across multiple tasks. The role involves working onsite Monday through Friday 9 am to 2:30 pm/3.00 pm.</p><p>Responsibilities:</p><p>• Greet employees and visitors at the front office, ensuring a welcoming and organized environment.</p><p>• Provide assistance to staff with a variety of administrative tasks, including scheduling, organizing files, and inventory management.</p><p>• Travel between office locations as needed, requiring reliable transportation.</p><p>• Maintain office supplies by monitoring inventory and restocking as necessary.</p><p>• Operate and load the dishwasher to ensure a clean and organized workspace.</p><p>• Answer and manage multi-line phone systems, directing calls appropriately.</p><p>• Perform data entry and maintain accurate records using Microsoft Word and Outlook.</p><p>• Assist in organizing and maintaining office files to ensure accessibility.</p><p>• Build strong relationships through clear communication and empathy.</p><p>• Adapt to changing situations and take ownership of problems to find effective solutions.</p>
  • 2025-09-26T15:53:46Z
Operations Manager
  • Mclean, VA
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p>We are seeking a Operations Manager to help oversee administrative operations and support community management for a large condominium complex in McLean, Virginia. This role includes supervising staff, addressing resident concerns, and ensuring smooth day-to-day operations across multiple functions.</p><p><br></p><p>Key Responsibilities:</p><p>• Serve as the acting leader during the General Manager's absence, ensuring seamless operations.</p><p>• Respond promptly and professionally to resident inquiries, concerns, and complaints.</p><p>• Manage front desk staff, scheduling and coordination of facility bookings.</p><p>• Supervise and mentor administrative staff, providing guidance on hiring, training, and performance evaluations.</p><p>• Develop job descriptions, recommend compensation structures, and create staffing plans to meet operational needs.</p><p>• Collaborate with the Board of Directors and committees by attending meetings, presenting reports, and maintaining clear communication.</p><p>• Ensure compliance with governing documents and community standards, including enforcement measures and inspections.</p><p>• Oversee financial processes such as assessments, billing, collections, purchasing, and accounts payable.</p><p>• Conduct on-site evaluations of vendors to ensure services meet quality standards.</p><p>• Maintain confidentiality regarding sensitive association and Board matters, safeguarding important information.</p>
  • 2025-10-01T20:28:54Z
Director of Accounting
  • Washington, DC
  • onsite
  • Permanent
  • 170000.00 - 185000.00 USD / Yearly
  • <p>Our client, a highly visible non-profit organization with national operations and a meaningful and enduring mission, is searching for their new Director of Accounting. Reporting to their CFO, this role will be a key member of their finance team. The Director of Accounting will lead day-to-day accounting operations as well as GAAP financial reporting. This critical Director of Accounting position will also work closely with the CFO to implement an exciting new ERP system. As a close right hand to the CFO, the Director of Accounting will support new processes and training within finance and accounting and help support organizational growth and mitigate risk. Core duties for this fulfilling and challenging Director of Accounting role will include:</p><p><br></p><ul><li>Handle diverse financial responsibilities including financial reporting and managing a staff who perform general ledger, financial reporting, billing and receivables, accounts payable and payroll accounting.</li><li>Closely assist the CFO with their ongoing systems implementation and integration including testing and chart of account development</li><li>Lead the comprehensive closing processes for monthly and annual periods across all entities and funds, ensuring timely production of combined financial reports and compliance with audit requirements, nonprofit filings, and labor documentation obligations.</li><li>Design, implement, and continually assess effective internal control mechanisms to align with non-profit industry standards and compliance</li><li>Supervise treasury-related activities, such as managing cash flow, reconciling banking records, overseeing investments, lines of credit and related loan management.</li><li>Ensure smooth coordination with human resources to oversee payroll processes, guaranteeing accurate handling of payroll operations.</li><li>Verify adherence to local, state, and federal tax regulations, including compliance with sales and use tax reporting.</li><li>Track and manage capital/fixed assets while performing detailed evaluations of financial impacts arising from acquisitions.</li><li>Review and allocate expenses and invoices in line with funding guidelines and category requirements, investigating detailed transactional records as necessary.</li><li>Perform financial analyses and deliver customized reporting for leadership teams, committees, and other stakeholders as required.</li><li>Assist in planning, preparing, and presenting detailed annual budgets and forecasts.</li><li>Guide, assess, and mentor accounting team members to foster career growth.</li></ul><p><br></p><p>Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p><br></p><p>Please respond in confidence to Raj Khanna, Senior Vice President at Robert Half for immediate consideration for this fast-moving opportunity or one of our other leadership openings in the Washington, DC Metro area.</p><p><br></p><p><br></p><p><br></p>
  • 2025-09-12T17:33:57Z
Manager of Accounting Operations
  • Washington, DC
  • onsite
  • Permanent
  • 140000.00 - 178000.00 USD / Yearly
  • <p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
  • 2025-09-19T18:54:10Z
Human Resources (HR) Assistant
  • Hanover, MD
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>We are looking for a detail-oriented Human Resources (HR) Assistant to join our team on a contract basis in Hanover, Maryland. This role is fully onsite, offering flexible hours Monday through Friday, and provides an excellent opportunity to support key HR functions in a focused and efficient setting. You will play a vital role in maintaining smooth operations, especially in an environment where most employees work remotely.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, ensuring a welcoming and organized environment.</p><p>• Assist in employee relations tasks, addressing inquiries and supporting HR initiatives.</p><p>• Provide administrative support for HR-related projects and daily operations.</p><p>• Organize and maintain employee records, ensuring confidentiality and accuracy.</p><p>• Collaborate with remote employees to address HR needs and ensure seamless communication.</p>
  • 2025-10-09T15:34:06Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This Contract to permanent position involves handling high volumes of inbound calls, assisting with payment processing, and performing light administrative tasks. The role is ideal for individuals with strong communication skills and a keen attention to detail.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and provide accurate information.<br>• Assist with the processing and posting of payments in an efficient manner.<br>• Perform administrative duties such as scanning, mailing, and organizing documents.<br>• Support various departments by managing data entry tasks and maintaining records.<br>• Handle both inbound and outbound calls to address customer needs.<br>• Ensure all correspondence via email is detail oriented and timely.<br>• Accurately input orders and maintain database systems.<br>• Collaborate with team members to improve customer service processes.
  • 2025-10-09T18:44:08Z
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