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1 result for Ladata Entry in Washington, DC

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a Data Entry Clerk I to support hotline and client service operations for a local government organization. This long-term contract position is ideal for someone who is organized, communicates clearly, and can manage high-volume information intake with accuracy and discretion. The person in this role will help ensure callers receive timely assistance, appointments are arranged properly, and records are maintained in a secure and reliable manner. Responsibilities: • Handle incoming hotline interactions by following established service procedures and documenting information accurately in the database. • Enter client details, service-related information, and other required records with a high level of precision and completeness. • Coordinate and schedule client appointments within the system while confirming information is recorded correctly. • Direct calls to appropriate personnel when issues require additional support or specialized assistance. • Escalate customer concerns, complaints, or sensitive matters to the supervisor in a timely and effective manner. • Share general program information and connect callers with relevant health or social service resources as appropriate. • Organize and maintain reports, files, and supporting documentation to promote accurate recordkeeping. • Protect confidential information by handling all client and organizational data with discretion and in accordance with established guidelines. • Perform other related administrative and support duties as needed to assist daily operations.
2026-07-23T00:00:00Z