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66 results for Communications Specialist in Washington, DC

Sales Support Specialist
  • Beltsville, MD
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
  • 2025-10-23T13:18:45Z
Patient Registration Specialist
  • Baltimore, MD
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • Job Summary We are seeking a highly organized and personable Medical Front Desk Coordinator to join our healthcare team. As the first point of contact for patients and visitors, you play a critical role in ensuring a seamless and detail oriented experience. The ideal candidate will possess stellar organizational skills, excellent communication abilities, and a commitment to providing exceptional patient service. <br> Key Responsibilities: Greet patients and visitors, providing a warm and welcoming atmosphere in the office or clinic.  Schedule and confirm patient appointments, manage cancellations, and maintain accurate calendars for healthcare providers. Process patient intake forms, verify insurance information, and maintain electronic health records. Answer and direct calls professionally, take detailed messages, and follow up with patients as needed. Liaise between patients, healthcare providers, and medical staff to ensure smooth operations. Ensure reception and waiting areas are clean, organized, and properly stocked with informational materials. Follow HIPAA regulations and office policies to maintain confidentiality and professionalism.
  • 2025-10-15T19:34:03Z
Accounts Receivable Specialist
  • Columbia, MD
  • onsite
  • Permanent
  • 25.00 - 28.00 USD / Hourly
  • <p>We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. In this role, you will manage cash and credit posting, account reconciliations, and collections to maintain accurate financial records and support timely cash flow. The ideal candidate is highly organized, analytical, and possesses strong communication skills to effectively interact with both internal teams and customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and post manual and electronic cash receipts, credits, and account adjustments to customer accounts.</li><li>Monitor and apply daily payments accurately in accordance with customer remittance details.</li><li>Maintain and reconcile daily deposit records with bank statements.</li><li>Identify and resolve discrepancies in account postings, escalating issues when necessary.</li><li>Review lockbox reports and bank images to ensure proper posting and reconciliation.</li><li>Communicate with customers to resolve payment disputes, collect outstanding balances, and enforce credit policies.</li><li>Assess account balances for risk, recommending actions such as credit holds or escalations.</li><li>Post account adjustments within authorized limits and ensure all financial transactions are completed before month-end close.</li><li>Prioritize accounts for collections based on aging and outstanding balances, using effective communication strategies.</li><li>Support audits and prepare reports as needed to ensure compliance with internal controls.</li></ul><p><br></p>
  • 2025-10-27T17:08:45Z
Accounts Payable Specialist
  • Baltimore, MD
  • onsite
  • Contract / Temporary to Hire
  • 23.74 - 25.49 USD / Hourly
  • <p>We are looking for an experienced Accounts Payable Specialist to join our team in Baltimore, Maryland. In this pivotal role, you will handle a wide array of accounts payable tasks, ensuring accurate processing and compliance with established guidelines. This is a Contract position. </p><p><br></p><p>Responsibilities:</p><p>• Accurately process vendor invoices and input data into the accounting system in a timely manner.</p><p>• Scan and organize invoices.</p><p>• Apply basic general ledger knowledge to code payables.</p><p>• Address and resolve vendor inquiries and discrepancies related to payments.</p><p>• Reconcile vendor statements to maintain accurate account records.</p><p>• Assist with weekly check distribution and ensure timely disbursement.</p><p>• Manage incoming mail by sorting and distributing it appropriately.</p><p>• Collaborate with the team to meet month-end and year-end deadlines.</p><p>• Contribute to a positive and respectful work environment while upholding agency policies and accounting principles.</p>
  • 2025-10-29T14:23:46Z
Compensation & Benefits Specialist
  • Mclean, VA
  • remote
  • Temporary
  • 33.25 - 38.50 USD / Hourly
  • We are looking for a skilled Compensation & Benefits Specialist to join our team on a long-term contract basis. This role requires an experienced individual with extensive knowledge of full-cycle benefits administration and compliance. Based in McLean, Virginia, you will work remotely Monday through Friday during Eastern Time hours, collaborating with a dedicated team to deliver exceptional support to employees and management.<br><br>Responsibilities:<br>• Oversee full-cycle benefits administration, ensuring compliance with federal, state, and local regulations.<br>• Manage employee leave of absence cases, ensuring adherence to FMLA, ADA, and state-specific leave policies.<br>• Administer and monitor the 401(k) plan, including vendor coordination, regulatory compliance, and employee education.<br>• Collaborate with brokers and indemnity plan providers to resolve benefit-related issues and maintain compliance.<br>• Lead open enrollment processes, providing clear communication and support to employees.<br>• Investigate and resolve benefit-related problems efficiently and effectively.<br>• Mentor and guide a team of three employees to foster a high-performing and collaborative work environment.<br>• Maintain and update benefits data using Workday and other HRIS platforms.<br>• Ensure accurate onboarding and implementation of benefit plans, while maintaining compliance standards.<br>• Act as a subject matter expert, providing guidance to employees and management on all aspects of benefits administration.
  • 2025-10-24T20:44:18Z
Payroll Specialist
  • Washington, DC
  • remote
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Payroll Specialist to join our team on a contract basis in Washington, District of Columbia. In this role, you will manage payroll processes and ensure accurate and timely compensation for employees. The ideal candidate will bring expertise in multi-state payroll and proficiency with ADP Workforce Now.<br><br>Responsibilities:<br>• Process payroll for salaried employees across multiple states, ensuring accuracy and compliance.<br>• Utilize ADP Workforce Now to manage payroll operations and maintain employee records.<br>• Verify and reconcile payroll data to ensure adherence to company policies and regulations.<br>• Address and resolve payroll discrepancies, providing exceptional support to employees.<br>• Collaborate with HR and finance teams to ensure seamless payroll integration with other systems.<br>• Stay updated on federal, state, and local payroll laws to ensure compliance.<br>• Generate and distribute payroll reports for management review.<br>• Assist with payroll audits by preparing necessary documentation and data.
  • 2025-10-13T14:58:47Z
Accounts Receivable Specialist
  • Fairfax, VA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>Our client in Fairfax, Virginia is seeking a reliable <strong>Accounts Receivable Specialist</strong> to join their team. If you enjoy invoice tracking, solving payment issues, and maintaining positive client relationships, this could be a great match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and send invoices in a timely manner</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Resolve billing discrepancies and customer payment issues</li><li>Process incoming payments and update records</li><li>Reconcile AR activity and assist with aging reports</li></ul>
  • 2025-10-15T12:53:56Z
Senior Payroll Specialist
  • Mclean, VA
  • onsite
  • Permanent
  • 80000.00 - 90001.00 USD / Yearly
  • <p>We are looking for a detail-oriented Senior Payroll Specialist to oversee payroll operations for a mid-sized organization in Northern, VA area. This role requires expertise in full-cycle payroll processing and multi-state and Canada and Mexico payroll compliance, ensuring timely and accurate payments for employees. If you thrive in fast-paced environments and possess strong knowledge of Workday systems, this position offers an excellent opportunity to contribute to a dynamic team.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle payroll processes, including data entry, calculation, and distribution, for employees across multiple states.</p><p>• Ensure compliance with state and federal payroll laws and regulations, including tax filings and reporting.</p><p>• Handle payroll for a workforce of 4500 employees with precision and attention to detail.</p><p>• Utilize Workday systems to streamline payroll operations and maintain accurate employee records.</p><p>• Address payroll-related inquiries and resolve discrepancies in a timely manner.</p><p>• Support audits by preparing required documentation and ensuring payroll records are complete and accurate.</p><p>• Collaborate with HR and finance teams to integrate payroll processes with broader organizational systems.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Stay updated on changes in payroll regulations and adapt practices accordingly.</p><p><br></p><p>All interested candidates in this Senior Payroll Specialist opportunity and other fulltime opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p>
  • 2025-10-07T19:23:48Z
Payroll Specialist
  • Reston, VA
  • onsite
  • Temporary
  • 28.00 - 32.00 USD / Hourly
  • <p>Our client in Reston is seeking a talented payroll specialist to join their team.</p>
  • 2025-10-15T15:09:20Z
Payroll Specialist
  • Baltimore, MD
  • onsite
  • Contract / Temporary to Hire
  • 22.74 - 25.00 USD / Hourly
  • <p>We are looking for a skilled Payroll Specialist to join our team in Baltimore, Maryland. This position offers the unique opportunity to make a meaningful impact while contributing to accurate and efficient payroll operations. </p><p><br></p><p>Responsibilities:</p><p>• Process and review payroll to ensure accuracy and compliance.</p><p>• Handle payment requests and investigate discrepancies.</p><p>• Perform reconciliations and address escalated payroll issues promptly.</p><p>• Maintain and update payroll data, employee timesheets, and records.</p><p>• Participate in payroll-related meetings and provide valuable insights for process improvements.</p><p>• Resolve employee payroll concerns with professionalism and efficiency.</p><p>• Train both new and existing staff on payroll procedures and systems.</p><p>• Research payroll information within and ensure compliance with payroll laws.</p><p>• Recommend updates to payroll processes to align with current regulations and best practices.</p>
  • 2025-10-29T20:05:02Z
Payroll Specialist
  • Tracy's Landing, MD
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire opportunity for<strong> Payroll Specialist</strong> near Tracy's Landing, MD. This position will process certified payrolls in compliance with federal, state, and local regulations, including the Davis-Bacon Act and prevailing wage laws. This position sits fully on-site Monday-Friday. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process weekly certified payroll for employees.</li><li>Ensure compliance with prevailing wage laws, including the Davis-Bacon Act, state-specific requirements, and union agreements (if applicable).</li><li>Prepare and submit Certified Payroll Reports.</li><li>Maintain and update employee data, wage rates, job classifications, and worksite locations.</li><li>Monitor hours worked and job codes to ensure correct reporting and classification.</li><li>Coordinate with project managers, HR, and accounting to gather required job and labor data.</li><li>Respond to government agency or contractor requests for audits, documentation, or payroll clarifications.</li><li>Ensure proper retention of payroll records per federal and state guidelines.</li><li>Manage garnishments, deductions, and benefit contributions as required.</li><li>Assist with general payroll processing and reporting during non-certified cycles as needed.</li><li>Stay up to date with changes in wage determinations, labor compliance, and payroll legislation.</li></ul><p><br></p>
  • 2025-10-29T19:04:07Z
Procurement Specialist
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>A local county agency is looking for a skilled Contracts Specialist to work in their office in Gaithersburg, Maryland. In this long-term contract role, you will play a vital part in managing procurement processes, drafting contracts, and ensuring compliance with organizational standards. This position offers an excellent opportunity for professionals with a strong background in contract administration and procurement functions.</p><p><br></p><p>Responsibilities:</p><p>• Draft and prepare comprehensive contracts using word processing tools.</p><p>• Manage budgets related to contract expenditures, ensuring cost-effective solutions.</p><p>• Oversee the administration of purchase orders and ensure timely execution.</p><p>• Coordinate contract award letters and maintain accurate documentation.</p><p>• Collaborate with stakeholders to support buying processes and procurement activities.</p><p>• Negotiate contract terms to achieve favorable outcomes for the organization.</p><p>• Ensure compliance with corporate procurement policies and procedures.</p><p>• Monitor and evaluate vendor performance to ensure adherence to contract stipulations.</p><p>• Provide guidance and expertise on procurement functions to internal teams.</p><p>• Maintain accurate records and reporting for all procurement activities.</p>
  • 2025-10-03T20:23:47Z
Accounts Payable Specialist
  • Mclean, VA
  • onsite
  • Temporary
  • 24.00 - 27.00 USD / Hourly
  • <p>Our client in McLean, Virginia is seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join their team. This role is a great fit for someone who enjoys keeping things organized, catching discrepancies, and staying on top of the numbers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Match, batch, code, and enter invoices for processing</li><li>Post and reconcile AP batches accurately</li><li>Investigate and resolve vendor inquiries and discrepancies</li><li>Reconcile sub-ledger activity to the general ledger</li><li>Assist with account reconciliations, chargebacks, and cash applications</li></ul>
  • 2025-10-15T12:53:56Z
Recruiting Specialist
  • Pikesville, MD
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • Job Summary We are seeking a dynamic and detail-oriented Recruiting Specialist to join our team! In this pivotal role, you will focus on identifying, attracting, and hiring top talent for our organization. You'll partner with hiring managers to understand staffing needs, develop sourcing strategies, and ensure a seamless candidate experience. If you're passionate about talent acquisition and thrive in a fast-paced environment, we encourage you to apply. <br> <br> Key Responsibilities ·       Collaborate with hiring managers to define hiring objectives and create tailored recruitment strategies. ·       Source candidates through multiple channels, including job boards, social media platforms, and detail oriented networks (e.g., LinkedIn). ·       Screen resumes and conduct preliminary phone interviews to assess qualifications and cultural fit. ·       Coordinate and schedule interviews between candidates and hiring teams. ·       Manage the full recruitment life cycle, from job posting to onboarding. ·       Maintain the applicant tracking system (ATS) with accurate and up-to-date information. ·       Stay informed of industry trends and recruitment best practices to continuously improve hiring processes. ·       Act as the point of contact for candidates, ensuring an excellent experience throughout the hiring process.
  • 2025-10-16T14:59:09Z
Accounting Specialist
  • Baltimore, MD
  • onsite
  • Contract / Temporary to Hire
  • 28.00 - 31.00 USD / Hourly
  • <p>We are looking for a meticulous Accounting Specialist to join our team in Maryland. In this Contract to permanent position, you will manage various accounting functions, including accounts payable, accounts receivable, and payroll processing. The role requires precision, organization, and the ability to handle multiple responsibilities across different entities.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, including managing 25-35 checks weekly.</p><p>• Handle accounts receivable tasks, primarily posting royalty payments from approximately 30 vendors.</p><p>• Review and complete biweekly payroll for a team of around 15 employees, collaborating with an outsourced payroll service.</p><p>• Analyze and research insurance policies to ensure compliance and accuracy.</p><p>• Prepare and file real estate tax documentation in a timely manner.</p><p>• Conduct thorough analysis of legal fee billing to support financial accuracy.</p><p>• Maintain organized filing systems for documentation.</p><p>• Perform bank reconciliations to ensure financial records align with statements.</p><p>• Assist with ad hoc personal projects, such as compiling reports or data for specific needs.</p>
  • 2025-10-06T18:39:04Z
Product Data Integration Specialist
  • Sterling, VA
  • onsite
  • Permanent
  • 80000.00 - 125000.00 USD / Yearly
  • We are looking for a Product Data Integration Specialist to join our team in Sterling, Virginia. In this role, you will leverage your expertise in Shopify, Python, and API development to streamline and enhance data workflows. Your contributions will be instrumental in managing product data pipelines, automating processes, and ensuring compliance with industry standards.<br><br>Responsibilities:<br>• Develop and automate Shopify theme features using Liquid, JavaScript, and lightweight Python scripts.<br>• Implement automated workflows, such as price, inventory, and product status checks, using tools like Shopify Flow.<br>• Manage product data pipelines, including creating, updating, and archiving products, between Shopify and external data sources.<br>• Configure export/import mappings, schedule data syncs, and generate exception reports to ensure seamless integrations.<br>• Build and maintain connections between Shopify and secondary sales channels such as Google Merchant Center and Meta.<br>• Enforce standards for naming conventions, taxonomy, and product attributes, ensuring compliance and accuracy.<br>• Maintain comprehensive documentation, including data dictionaries, SOPs for product management, and pricing guidelines.<br>• Stay informed on industry trends, partnerships, and promotional calendars by attending relevant events and webinars.<br>• Collaborate with store owners to address requests, educate them on workflows, and provide detailed reports as needed.
  • 2025-10-16T13:28:42Z
Medical Billing Specialist
  • Glen Burnie, MD
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 22.92 USD / Hourly
  • <p>We are looking for a dedicated Medical Billing Specialist to join our team in Glen Burnie, Maryland. In this Contract-to-permanent role, you will play a critical part in ensuring accurate and timely processing of medical claims while maintaining compliance with industry standards. The ideal candidate will bring a strong understanding of medical billing practices and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Submit medical claims to insurance companies and ensure timely reimbursement for healthcare services provided.</p><p>• Verify the accuracy of patient demographic information and insurance details to prevent claim errors.</p><p>• Review denied or unpaid claims and work on appeals to secure payment.</p><p>• Communicate effectively with insurance companies, healthcare providers, and patients to address billing concerns.</p><p>• Utilize medical coding knowledge, including ICD-10, to process claims accurately.</p><p>• Maintain confidentiality of patient information in compliance with healthcare regulations.</p><p>• Handle insurance verifications and follow up on outstanding claims.</p><p>• Collaborate with team members to streamline billing processes and improve efficiency.</p><p>• Utilize electronic medical record (EMR) systems to manage data entry and documentation.</p><p>• Stay updated on changes in medical billing procedures and insurance policies.</p>
  • 2025-10-22T15:24:09Z
Affordable Housing Specialist
  • Glen Burnie, MD
  • remote
  • Temporary
  • 24.00 - 31.00 USD / Hourly
  • <p>We are seeking a knowledgeable and customer-focused <strong>Affordable Housing Specialist</strong> with <strong>Section 8 housing experience</strong>. The ideal candidate will be responsible for leasing affordable housing units, ensuring compliance with HUD and Section 8 program requirements, and supporting residents through the application and move-in process. This role plays a vital part in maintaining occupancy levels, building strong resident relationships, and ensuring regulatory compliance.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct leasing activities for affordable housing units, including marketing, showing units, and assisting with applications.</li><li>Process and certify Section 8 applications, annual re-certifications, and interim recertifications in compliance with HUD guidelines and local housing authorities.</li><li>Verify applicant eligibility by collecting and reviewing required income documentation, third-party verifications, and other necessary forms.</li><li>Ensure full compliance with Fair Housing laws, HUD regulations, and company policies.</li><li>Coordinate and schedule move-ins, inspections, and lease signings.</li><li>Maintain accurate records in property management software (e.g., Yardi, Entrada, RealPage, or similar).</li><li>Respond to resident inquiries, complaints, and maintenance requests with professionalism and urgency.</li><li>Assist in rent collection, late notices, and other administrative support duties.</li><li>Work closely with housing authorities and compliance teams to ensure accurate and timely reporting.</li><li>Support community engagement and resident retention efforts.</li></ul><p><br></p>
  • 2025-10-24T18:59:12Z
Contracts Specialist
  • Edgewood, MD
  • onsite
  • Temporary
  • 32.30 - 37.40 USD / Hourly
  • <p>This role supports the administration and organization of service and general contract records, with a focus on auditing, validation, and lifecycle management within the company’s new Contract Lifecycle Management (CLM) system. The associate will review and reconcile existing contracts against SAP purchase orders, ensuring data accuracy, identifying missing or duplicate records, and maintaining compliant documentation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Audit and organize contract documentation in the new CLM system launched in July; identify and resolve gaps caused by records not on file.</li><li>Compare and verify contracts against SAP orders to ensure completeness and alignment.</li><li>Review and analyze contract language and formation to determine which documents should be retained or discarded.</li><li>Maintain accurate records and proper storage practices in compliance with company policy.</li><li>Support contract review and data reconciliation for state, local, and federal customers (majority federal).</li></ul><p><br></p>
  • 2025-10-29T15:48:45Z
Collections Specialist
  • Annapolis Junction, MD
  • onsite
  • Temporary
  • 21.38 - 24.75 USD / Hourly
  • We are looking for a dedicated and detail-oriented Collections Specialist to join our team on a contract basis in Annapolis Junction, Maryland. In this role, you will be responsible for managing overdue accounts, resolving billing issues, and maintaining accurate financial records. If you excel in communication, organization, and problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Initiate outbound calls to customers to address overdue accounts and facilitate collections.<br>• Research and resolve unapplied payments to ensure accurate allocation to customer accounts.<br>• Monitor accounts receivable activity to identify and address delinquent accounts.<br>• Maintain thorough and precise records of all customer communications, payment plans, and collection efforts.<br>• Investigate and resolve billing discrepancies and address customer concerns effectively.<br>• Prepare detailed reports on outstanding accounts and provide updates on collection progress.<br>• Collaborate with internal teams to streamline payment processes and resolve account issues.
  • 2025-10-20T15:39:41Z
Sales Support Specialist
  • Bethesda, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Bethesda, Maryland. This role requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
  • 2025-10-28T18:53:42Z
Sales Support Specialist
  • Hyattsville, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p><p><br></p>
  • 2025-10-28T18:49:19Z
Customer Support Specialist
  • Hyattsville, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
  • 2025-10-27T18:29:03Z
Customer Service Specialist
  • Bethesda, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
  • 2025-10-27T17:59:02Z
Membership Specialist – Nonprofit Organization
  • Bethesda, MD
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • <p>We’re seeking an organized and mission-driven Membership Specialist to support member engagement, retention, and outreach efforts for a National Association. This role plays a key part in ensuring members have a positive experience while helping the organization achieve its growth and community impact goals. This is a hybrid opportunity after training is completed onsite at the client's location.</p><p>Key Responsibilities:</p><p>• Manage the full membership lifecycle, including onboarding, renewals, invoicing, and record maintenance.</p><p>• Serve as the primary point of contact for member inquiries, providing exceptional service and timely follow-up.</p><p>• Maintain accurate and up-to-date member data in the organization’s CRM or database system.</p><p>• Support membership campaigns, events, and outreach initiatives to attract new members and increase engagement.</p><p>• Prepare membership reports and analyze data to identify trends in retention and participation.</p><p>• Collaborate with the communications and marketing teams to develop materials, newsletters, and outreach content for members.</p><p>• Coordinate with finance and operations teams on membership billing, payments, and reporting.</p><p>• Assist with event registration and onsite member engagement activities as needed.</p><p><br></p>
  • 2025-10-10T16:48:55Z
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