We are looking for an Operations Specialist to support performance monitoring and operational analysis within a consumer banking environment in San Jose, California. This Long-term Contract position focuses on improving service outcomes, evaluating business-critical processes, and delivering insights tied to call center performance and credit card operations. The ideal candidate brings a strong understanding of consumer lending and banking workflows, along with the ability to translate data into practical operational recommendations.<br><br>Responsibilities:<br>• Track and interpret call center performance indicators to identify trends, gaps, and opportunities for operational improvement.<br>• Review credit card and consumer banking activities to help maintain efficient, accurate, and compliant day-to-day operations.<br>• Conduct criticality assessments on processes and issues to support prioritization and business continuity decisions.<br>• Analyze operational data and prepare clear reporting for stakeholders to support informed decision-making.<br>• Partner with cross-functional teams to address workflow challenges and improve service delivery across customer-facing operations.<br>• Support process refinement efforts within lending and banking functions to increase consistency and reduce operational risk.<br>• Monitor exceptions, escalations, and recurring issues, recommending practical actions to improve performance and customer experience.
<p>**100% CONTRACT, ON-SITE**</p><p><br></p><p>We are looking for a Benefits Specialist to support the administration of union-negotiated fringe benefit programs for members in Pleasanton, California. This Long-term Contract position is ideal for someone who is comfortable handling benefit transactions, member inquiries, and documentation in a high-volume environment while maintaining accuracy and confidentiality. The role focuses on health, vacation, disability, and retirement benefit processes and requires clear communication, sound judgment, and strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Administer enrollment activity and disability-related benefit processing for laborers while maintaining timely and accurate records.</p><p>• Assist members through phone and in-person interactions by addressing questions, resolving benefit issues, and guiding them through available programs.</p><p>• Explain plan provisions, eligibility rules, required documentation, and administrative procedures in a clear and thorough manner.</p><p>• Review and process applications, enrollment materials, and supporting records with a high degree of accuracy and efficiency.</p><p>• Handle benefit-related legal documentation, including child support orders and similar requests, in accordance with established procedures.</p><p>• Ensure all benefit administration activities align with governing plan documents, policies, and applicable requirements.</p><p>• Partner with colleagues across the benefits team to support smooth daily operations and meet service deadlines.</p><p>• Take on additional assignments requested by benefits leadership to support departmental priorities.</p>
<p>A growing technology company in Fremont is seeking a Contracts Specialist to join its Legal team. This role will provide day-to-day support to the General Counsel and help manage the full contract lifecycle across the organization. The position is primarily administrative in nature, with responsibility for contract intake, tracking, routing, execution, organization, and renewal management, while also assisting with first-pass review of agreements, especially nondisclosure agreements (NDAs). The Contracts Administrator will work across a wide range of company agreements and partner closely with internal stakeholders including sales, procurement, finance, HR, operations, and business leadership to help ensure contracts are processed efficiently and maintained accurately.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the General Counsel with administration of the company’s contract lifecycle management process from request through execution, storage, and renewal tracking</li><li>Serve as a central point of contact for contract intake, status updates, document routing, signature coordination, and follow-up with internal stakeholders</li><li>Conduct first-pass review of standard agreements, with a particular focus on NDAs, using approved templates, playbooks, and escalation guidelines</li><li>Prepare, revise, format, and distribute contracts and related legal documents for review and execution</li><li>Maintain organized contract files, databases, trackers, and electronic records to ensure accuracy, completeness, and accessibility</li><li>Monitor key contract dates, including renewals, expirations, notice periods, and other obligations, and proactively alert stakeholders</li><li>Assist with administration of all agreement types across the company, including customer, vendor, partner, procurement, consulting, and confidentiality agreements</li><li>Help identify nonstandard terms and route issues to the General Counsel or appropriate legal team member for further review</li><li>Track contract status and generate reports related to volume, turnaround times, renewals, and outstanding items</li><li>Support process improvement initiatives for legal operations, contract workflows, templates, and recordkeeping practices</li><li>Coordinate with cross-functional teams to collect required information and ensure timely completion of agreements</li><li>Assist with legal templates, signature packets, and document version control</li><li>Support audits, compliance requests, and internal document retrieval as needed</li><li>Perform other legal administrative and contract support duties as assigned</li></ul><p><br></p>
<p><br></p><p><br></p><p>We're looking for a proactive, hospitality-minded <strong>Workplace Specialist</strong> to help create an exceptional office experience in a fast-growing startup. This role is perfect for someone who enjoys wearing multiple hats, solving problems, and building a workplace where employees feel supported, engaged, and excited to come to work. #TECHCOMPANY</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Own day-to-day workplace operations and ensure the office runs smoothly</li><li>Deliver a best-in-class employee and guest experience</li><li>Coordinate office logistics, conference rooms, vendors, and workplace services</li><li>Manage office inventory, supplies, food and beverage programs, and deliveries</li><li>Support onboarding, employee events, team gatherings, and culture initiatives</li><li>Partner with facilities, IT, and cross-functional teams on workplace projects</li><li>Identify opportunities to improve processes and enhance the employee experience</li></ul>