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5 results for Product Support Specialist in Walnut Creek, CA
- Oakland, CA
- onsite
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.</p><p><strong>Job Description</strong></p><ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul><p><br></p>
- 2026-05-08T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 25 - 27 USD / Hourly
- <p><strong>Job Overview</strong></p><p>We are seeking a Sales Support professional to assist the sales team with administrative tasks, customer communication, and order processing.</p><p><strong>Job Description</strong></p><ul><li>Support sales representatives with quotes, proposals, and order entry</li><li>Communicate with customers regarding order status and account updates</li><li>Maintain accurate sales records, customer files, and CRM data</li><li>Prepare reports and assist with sales tracking and forecasting</li><li>Coordinate with internal departments to ensure timely service delivery</li><li>Help improve sales processes and customer responsiveness</li></ul>
- 2026-05-08T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.</p><p><strong>Job Description</strong></p><ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
- 2026-05-08T00:00:00Z
- San Francisco, CA
- onsite
- Temporary / Contract
- 45 - 60 USD / Hourly
- <p>A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
- 2026-05-05T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 30 - 35 USD / Hourly
- We are looking for a Desktop Support Analyst to join our team in Oakland, California on a Contract basis. This position will focus on preparing Chromebook carts for use, organizing device setup activities, and supporting end users with basic technical needs as the school year begins. The ideal candidate brings hands-on desktop support knowledge, can follow established procedures, and is comfortable assisting with hardware, software, and classroom technology issues.<br><br>Responsibilities:<br>• Prepare, configure, and organize Chromebook carts so devices are ready for deployment and daily use.<br>• Register Chromebooks and related equipment within the organization’s device management environment while maintaining accurate records.<br>• Provide frontline technical assistance for basic desktop, hardware, and end-user issues in a school setting.<br>• Troubleshoot audiovisual and classroom technology problems to minimize disruptions during instruction.<br>• Assist with workstation setup, device imaging, and general desktop support tasks as assigned.<br>• Support user account and access-related needs through Active Directory and other standard support tools.<br>• Document completed work, track reported issues, and escalate more complex problems when needed.
- 2026-05-05T00:00:00Z