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33 results for Product Support Specialist in Walnut Creek, CA

Desktop Support Analyst
  • Mountain View, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
  • 2025-09-23T12:49:01Z
Desktop Support - Help Desk
  • San Francisco, CA
  • onsite
  • Temporary
  • 30.00 - 38.00 USD / Hourly
  • <p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
  • 2025-09-15T23:19:22Z
ITSM Manager
  • Oakland, CA
  • onsite
  • Permanent
  • 101000.00 - 151000.00 USD / Yearly
  • We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
  • 2025-09-24T17:28:51Z
Customer Experience Specialist
  • San Francisco, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their concerns are addressed with care and professionalism. Based in San Francisco, California, this position offers the opportunity to make a meaningful impact by representing the voice of our customers and contributing to process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries through a ticketing system, offering prompt and empathetic support.</p><p>• Assist customers with order-related issues, including troubleshooting device malfunctions and guiding them through replacement processes.</p><p>• Provide clear explanations of product features and usability to enhance customer understanding.</p><p>• Troubleshoot app, frame, and WiFi connectivity issues to ensure seamless user experiences.</p><p>• Manage warranty claims and facilitate product returns in a timely and efficient manner.</p><p>• Collaborate with team members and other departments to represent customer feedback and drive improvements.</p><p>• Monitor and maintain high customer satisfaction scores by delivering exceptional service.</p><p>• Adapt to changes and challenges in a fast-paced startup environment.</p>
  • 2025-10-01T01:54:21Z
Customer Experience Specialist
  • San Francisco, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated and empathetic Customer Experience Specialist to join our team in a contract position. In this role, you will assist customers through a ticketing system, ensuring their issues are resolved with care and efficiency. Based in San Francisco, California, you will play a key role in enhancing customer satisfaction and representing their voice within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and provide thorough support through a ticketing system.</p><p>• Assist customers experiencing device issues by guiding them through replacement processes and available resources.</p><p>• Offer detailed explanations of product features and usage to enhance customer understanding.</p><p>• Troubleshoot app, device, and WiFi connectivity issues to resolve technical problems.</p><p>• Manage warranty claims and oversee product return processes efficiently.</p><p>• Collaborate with team members and other departments to advocate for customer needs and improve processes.</p><p>• Ensure high levels of customer satisfaction by delivering compassionate and effective service.</p><p>• Monitor and document customer feedback to identify trends and suggest product improvements.</p>
  • 2025-10-01T01:58:44Z
Desktop Support Analyst
  • Sunnyvale, CA
  • onsite
  • Temporary
  • 31.66 - 35.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Sunnyvale, California. In this long-term contract role, you will play a key part in ensuring the smooth operation of desktop systems and hardware. This is an excellent opportunity for a proactive individual with technical expertise and a strong commitment to customer service.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and troubleshooting of hardware and software.<br>• Manage user accounts and permissions within Active Directory and other identity management platforms such as Okta.<br>• Diagnose and resolve issues related to desktop operating systems, including Mac OS and Windows.<br>• Support end users by addressing technical concerns and ensuring timely resolutions to minimize downtime.<br>• Conduct routine system maintenance and updates to ensure optimal performance of desktop hardware and software.<br>• Collaborate with team members to implement and enforce IT policies and procedures.<br>• Assist in the deployment and setup of new workstations and peripheral devices.<br>• Maintain accurate documentation of support requests, resolutions, and system changes.<br>• Provide guidance and training to users on IT tools and best practices.
  • 2025-10-07T19:44:06Z
Customer Experience Specialist
  • Emeryville, CA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
  • 2025-09-05T02:29:07Z
Operations Specialist
  • Fremont, CA
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • <p>We are looking for a dedicated Operations Specialist to oversee and manage daily operations for a high-profile household in Fremont, California. This position requires a detail-oriented individual with exceptional organizational and multitasking skills. You will play a critical role in ensuring seamless property management, staff coordination, and guest support.</p><p><br></p><p>Responsibilities:</p><p>• Supervise daily household operations to maintain an organized and functional environment.</p><p>• Schedule and oversee the activities of staff, vendors, and service providers to ensure timely and high-quality results.</p><p>• Manage household budgets, track expenses, and maintain inventory levels for necessary supplies.</p><p>• Provide exceptional support to the principal and guests, ensuring all needs are met efficiently and discreetly.</p><p>• Maintain strict privacy and security protocols to safeguard the property and its occupants.</p><p>• Conduct routine property inspections to identify and address maintenance needs proactively.</p><p>• Collaborate with vendors to source and manage products and services for household requirements.</p>
  • 2025-09-26T20:39:03Z
Accounting Manager/Supervisor
  • San Francisco, CA
  • onsite
  • Permanent
  • 150000.00 - 171000.00 USD / Yearly
  • <p>We are looking for an experienced Accounting Manager/Supervisor to oversee critical financial operations in our organization. This role involves managing key accounting processes, ensuring compliance with regulations, and delivering accurate financial reports. The ideal candidate will have a strong background in general ledger management, month-end close activities, and financial audits. <strong>For immediate consideration, please contact Tra Nguyen directly via Linked-In.</strong></p><p><br></p><p><strong>Financial Reporting & Compliance</strong></p><ul><li>Manage preparation of financial statements</li><li>Ensure adherence to ASC 842 (Leases), ASC 340-40 (Contract Costs), ASC 606 (Revenue Recognition), and other standards</li><li>Implement new accounting standards and evaluate reporting impacts</li><li>Partner with tax team on matters such as sales tax</li><li>Handle complex revenue recognition issues, including contract changes, variable consideration, and SaaS multi-element arrangements</li></ul><p><strong>Audit & External Reporting</strong></p><ul><li>Act as main liaison with external auditors during annual audits</li><li>Prepare audit support, including flux analyses, rollforward schedules, and documentation</li><li>Respond to auditor requests and provide technical accounting positions and supporting materials</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Supervise accounts payable to ensure accurate and timely vendor payments</li><li>Manage commission calculations and sales compensation accounting</li><li>Review and approve journal entries, reconciliations, and related documentation</li></ul><p><strong>Leadership & Team Development</strong></p><ul><li>Lead and mentor senior accounting staff, promoting collaboration and accountability</li><li>Provide training, coaching, and feedback to support professional growth</li><li>Balance hands-on involvement with strategic leadership to drive both execution and development</li></ul><p><br></p>
  • 2025-10-03T16:33:45Z
Accounting Specialist
  • San Francisco, CA
  • onsite
  • Temporary
  • 32.00 - 35.00 USD / Hourly
  • <p>We are looking for a detail-oriented Part-Time (20-25 hours per weel) Accounting Specialist to join our team in San Francisco, California. This long-term contract position offers an opportunity to work in a dynamic environment that combines luxury retail and e-commerce operations. If you have a strong foundation in accounting principles, inventory management experience, and enjoy working with high-end products, this role might be the perfect fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage inventory data, ensuring accurate tracking and coding of items as they move in and out of the system.</p><p>• Perform inventory valuations and reconcile discrepancies to ensure financial accuracy.</p><p>• Handle accounts payable processes, including inputting credit card transactions, checks, and cash into accounting software.</p><p>• Utilize QuickBooks Pro to manage accounting and inventory operations effectively.</p><p>• Collaborate with the bookkeeper to support financial reporting, including profit and loss statements.</p><p>• Process billing functions and differentiate between expenses and billing entries for accurate records.</p><p>• Ensure consistent operational accounting practices across both brick-and-mortar and e-commerce platforms.</p><p>• Assist in maintaining a structured and organized accounting workflow for luxury retail operations.</p>
  • 2025-10-02T19:49:35Z
Senior Accounting Manager, Hedge Funds
  • San Francisco, CA
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • <p>Apply here & ping me as well on LinkedIn if you feel you are a good fit for this opportunity! - Jeffrey Abrams on LinkedIn.</p><p><br></p><p>We are partnered with a leading global investment management firm (a mega fund) that operates internationally with hundreds of employees across key financial centers. Its investments span public and private debt and equity securities, direct investments in private companies, and real estate.</p><p>The role involves managing a substantial portion of the hedge fund accounting operations and presents a clear opportunity for leadership and long-term career growth. The organization is in a period of innovation and welcomes candidates who bring fresh ideas and a continuous improvement mindset.</p><p><br></p><p>Position: <em>Senior Hedge Fund Manager / Hedge Fund Controller</em></p><p><br></p><p>Overview:</p><p>This is a critical senior-level role responsible for leading a 10–12 person accounting team and overseeing the close processes for both multi-strategy hedge funds and a number of specialized investment funds. The position reports to the Global Controller and plays a key part in fund accounting for the firm’s significant assets under management. <em>If you will require relocation, this firm is willing and able to provide meaningful support for you.</em></p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead and manage the fund accounting team responsible for multiple fund structures, including both share class and partnership-based hedge funds.</li><li>Review accounting closes and financial reporting deliverables for accuracy and completeness.</li><li>Partner with internal stakeholders across Tax, Legal, Operations, and Investor Relations.</li><li>Provide mentorship and technical guidance to staff while cultivating a high-performance team culture.</li><li>Communicate complex fund accounting issues clearly and effectively to senior leadership.</li><li>Drive key initiatives focused on operational improvement, process re-engineering, and digital transformation.</li><li>Maintain a hands-on approach to leadership—reviewing work, offering feedback, and ensuring high-quality output.</li></ul><p><br></p>
  • 2025-09-26T13:48:52Z
Accounts Payable Specialist for a VC Firm
  • Palo Alto, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Position Summary</strong></p><p>We are seeking a highly organized and detail-oriented <strong>Accounts Payable Specialist</strong> to join our dynamic finance team. This role is responsible for managing the full accounts payable cycle in a high-volume environment, while also supporting legal invoice processing, employee expense reporting, fund rebills, and financial reporting. The ideal candidate will bring strong technical skills, a collaborative mindset, and a proactive approach to process improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Payable Operations</strong></p><ul><li>Process a high volume of vendor invoices with accuracy and compliance</li><li>Ensure timely payments and maintain strong vendor relationships</li><li>Handle AP-related tax compliance (e.g., sales/use tax, VAT)</li></ul><p><strong>Legal Invoice Management</strong></p><ul><li>Review and process legal invoices in accordance with engagement terms</li><li>Collaborate with legal and finance teams to resolve discrepancies</li></ul><p><strong>Employee Expense Reporting</strong></p><ul><li>Oversee employee expense submissions for accuracy and policy compliance</li><li>Provide training and support on expense tools and procedures</li></ul><p><strong>Fund Rebill Processing</strong></p><ul><li>Prepare and manage fund rebills for shared expenses across multiple entities</li><li>Ensure accurate allocations and proper documentation</li></ul><p><strong>Financial Reporting Support</strong></p><ul><li>Assist with periodic financial reports, reconciliations, and audits</li><li>Compile data for internal reporting and investor-related needs</li><li>Partner with internal teams to streamline workflows and improve reporting</li></ul><p><strong>Benefits Snapshot</strong></p><p><strong>Health & Wellness</strong></p><ul><li>Comprehensive medical, dental, vision, and life insurance</li><li>Wellness incentives and resources</li></ul><p><strong>Financial Perks</strong></p><ul><li>Bonus and profit sharing</li><li>401(k) with employer match</li><li>Tuition reimbursement and loan product discounts</li></ul><p><strong>Professional Development</strong></p><ul><li>On-the-job training and internal mobility opportunities</li><li>Exposure to both firm-level and fund-level financial operations</li></ul><p><strong>Culture</strong></p><ul><li>Entrepreneurial, collaborative, and mission-driven environment</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-25T01:13:44Z
Technical PreSales Engineer
  • Pleasanton, CA
  • remote
  • Permanent
  • 120000.00 - 125000.00 USD / Yearly
  • <p>We are looking for a dynamic Technical PreSales Engineer to join a high-growth company. This is 100% remote! In this role, you will be instrumental in helping customers navigate technical challenges and make informed decisions about cloud architecture solutions during the sales process. You will work in a collaborative environment, driving impactful results through technical expertise and effective communication.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert guidance to customers on cloud architecture and address technical inquiries during the sales cycle.</p><p>• Develop and deliver engaging presentations that showcase the value and capabilities of our platform.</p><p>• Analyze customer requirements and align solutions to meet their business needs.</p><p>• Collaborate with sales teams to strategize and support customer engagements.</p><p>• Stay updated on industry trends and emerging technologies to provide innovative solutions.</p><p>• Drive business outcomes by effectively linking technical solutions with customer goals.</p><p>• Participate in team meetings to share insights and refine strategies for technical presales.</p><p>• Ensure seamless communication between technical and non-technical stakeholders.</p>
  • 2025-09-10T01:59:28Z
Compensation Analyst
  • Oakland, CA
  • remote
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p><strong>About the Company:</strong></p><p>Join a mission-driven organization dedicated to improving lives by offering value-based services to its customers. Guided by core values of achievement, diversity, entrepreneurship, family, fun, integrity, and service, the organization cultivates a culture that supports its people and their professional growth. The Human Resources team plays a pivotal role in driving a passionate, inclusive, and performance-focused workforce while fostering processes that ensure equity and scalability.</p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a <strong>Compensation Analyst</strong> to support the Total Rewards team during a critical year-end cycle. This role requires exceptional technical and analytical skills, focusing on compensation data management, process optimization, and project execution. The ideal candidate will assist in tasks such as merit planning, bonus accrual tracking, preparing compensation statements, and creating ad-hoc reports, helping ensure accuracy and consistency during this key business period.</p><p><br></p><p>This short-term opportunity is a great fit for individuals who are detail-oriented, thrive in data-driven environments, and possess advanced Excel skills. It also offers exposure to key compensation practices and the chance to contribute to impactful HR projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, manage, and distribute year-end merit planning worksheets and tools for leadership teams.</li><li>Consolidate and validate data for critical leadership decision-making during the year-end cycle.</li><li>Update and track monthly bonus accrual worksheets to support efficient forecasting and reporting.</li><li>Prepare and ensure accuracy in the creation of merit and Total Rewards statements for employees.</li><li>Monitor and ensure the quality and accuracy of compensation data in all processes and deliverables.</li><li>Collaborate closely with the Compensation team to troubleshoot issues and enhance process functionality.</li><li>Provide actionable insights through ad-hoc reporting, data analysis, and targeted project support.</li></ul>
  • 2025-09-30T21:14:10Z
Accounts Payable Specialist - VC Firm
  • Palo Alto, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Accounts Payable Specialist</strong></p><p><strong>Location:</strong> Palo Alto, CA (3 days/week in office)</p><p><strong>Industry:</strong> Venture Capital / Financial Services</p><p><strong>Compensation:</strong> $90,000–$120,000 (stretch to $125,000) + Bonus + Profit Share + Outstanding Benefits</p><p><br></p><p>A leading global investment firm is seeking a detail-oriented and highly organized <strong>Accounts Payable Specialist</strong> to join its finance team. This is a unique opportunity to work in a fast-paced, high-performing environment with exposure to both firm-level and fund-level operations. The ideal candidate will bring strong technical skills, a collaborative mindset, and a passion for process improvement.</p><p><br></p><p><strong>Position Overview</strong></p><p>This role manages the full cycle of accounts payable in a high-volume environment, while also supporting legal invoice oversight, expense reporting, fund rebills, and financial compilation. The position offers the chance to develop deep expertise in venture finance and contribute to a well-established, growth-oriented team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process high volumes of invoices with accuracy and compliance</li><li>Monitor payment schedules and maintain vendor relationships</li><li>Handle AP-related tax compliance (e.g., sales/use tax, VAT)</li><li>Review and process legal invoices in accordance with engagement terms</li><li>Collaborate with legal and finance teams to resolve discrepancies</li><li>Oversee employee expense submissions and ensure policy compliance</li><li>Provide training and support on expense tools and guidelines</li><li>Prepare and manage fund rebills across multiple entities</li><li>Ensure accurate documentation and allocations</li><li>Assist in preparing financial reports and reconciliations</li><li>Support audits, investor reporting, and data management</li><li>Partner with internal teams to streamline processes</li></ul><p><strong>Benefits & Perks</strong></p><ul><li>100% employer-paid medical, dental, and vision</li><li>Additional coverage: short-term disability, long-term care, life, and AD& D</li><li>401(k) match up to 10%, plus annual profit sharing</li><li>Paid holidays, including a company-wide break between Christmas and New Year’s</li><li>Annual CalTrain pass provided</li><li>Gym membership reimbursement</li><li>Daily lunch and Monday breakfast provided</li><li>Strong culture and long-term growth opportunity</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-27T04:09:03Z
Platform Software Engineer III
  • San Ramon, CA
  • remote
  • Permanent
  • 102000.00 - 150000.00 USD / Yearly
  • <p>Our client is seeking a Platform Software Engineer III – ATI to support the underlying infrastructure, platforms, and services that power applications and ELT/ETL processes. The ideal candidate will have a strong foundation in infrastructure automation, cloud technologies (AWS/Azure), monitoring, CI/CD frameworks, and platform reliability. Hands-on experience with programming and scripting languages such as Python, Spark, Jupyter Notebooks, Java, SQL, and Shell scripting is essential. </p><p> This role focuses on building and maintaining scalable, reliable, and secure platform components that enable development teams to deliver features efficiently. Responsibilities include designing and implementing system improvements, managing infrastructure as code, optimizing CI/CD workflows, supporting production environments, collaborating across teams, and participating in all phases of the development life cycle. </p><p> What You’ll Do: Design and develop complex platform components for core infrastructure, CI/CD pipelines, and cloud-native services. </p><p> Implement and maintain components across the platform stack, including IaC, middleware, orchestration, and monitoring. </p><p> Conduct peer code reviews, provide guidance, and mentor entry level engineers. </p><p> Refactor and improve existing platform code for scalability, maintainability, and performance. </p><p> Deliver robust, testable modules using TDD methodologies. </p><p> Lead the design of infrastructure modules, CI/CD integrations, and system automation with high availability and fault tolerance. </p><p> Produce and maintain technical design documentation. </p><p> Define and review integration and unit testing strategies. </p><p> Debug and resolve infrastructure-level issues, deployment failures, and automation bugs. </p><p> Provide Level III support for critical production issues. </p><p> Collaborate across teams to improve platform services and reliability.</p>
  • 2025-09-11T18:18:46Z
AP Specialist - Prominent VC Firm
  • Palo Alto, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Accounts Payable Specialist – Venture Finance Team</strong></p><p><strong>Location</strong>: San Francisco Bay Area</p><p><strong>Industry</strong>: Venture Capital / Finance</p><p>Join a globally recognized investment firm with over $20B+ in assets under management, known for backing some of the most transformative companies in tech and innovation. This is your chance to be part of a high-performing finance team in a fast-paced, entrepreneurial environment—where your work will directly support both firm-level and fund-level operations.</p><p><br></p><p><strong>About the Role</strong></p><p>We’re looking for a meticulous and proactive <strong>Accounts Payable Specialist</strong> to manage full-cycle AP in a dynamic, high-volume setting. You’ll play a key role in legal invoice tracking, fund rebills, expense reporting, and financial audits. This is an excellent opportunity to deepen your expertise in venture finance while contributing to a collaborative team that values precision, ownership, and continuous improvement.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Accurately process and code a high volume of invoices</li><li>Manage vendor relationships and ensure timely payments</li><li>Track and resolve legal invoices in coordination with internal teams</li><li>Support employee expense reporting and provide training as needed</li><li>Prepare fund rebills and ensure proper allocations across entities</li><li>Assist with financial reporting, audit preparation, and data compilation</li></ul><p><strong>Why You’ll Love This Role</strong></p><ul><li>100% employer-paid medical, dental, and vision coverage</li><li>Generous 401(k) with up to 10% match and annual profit sharing</li><li>Paid holidays plus a company-wide winter break</li><li>Free daily lunch and Monday breakfast</li><li>Annual CalTrain pass and gym reimbursement</li><li>Supportive, growth-oriented culture with long-term career potential</li></ul><p><strong>Ready to take your finance career to the next level in venture capital?</strong></p><p>Apply today by sending your resume via LinkedIn to Jonathan Christian (JC) del Rosario — let’s connect and explore how this opportunity could be the perfect fit for your next move.</p>
  • 2025-09-30T02:54:22Z
Lead Advisor - Emerging RIA Firm
  • San Ramon, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Company Overview</strong></p><p>We are a growing wealth management firm that helps individuals, families, and businesses gain clarity and confidence in their financial futures. With over $600M in assets under management and an average client size of $1.5M, we go beyond traditional advising to deliver meaningful, long-term value. Our mission is to help clients rise above the day-to-day and make purposeful financial decisions.</p><p><br></p><p><strong>Position Summary</strong></p><p>As a <strong>Lead Advisor</strong>, you will support senior advisors in delivering comprehensive financial planning and investment services. This role is ideal for someone with strong analytical skills, a client-first mindset, and the ability to manage multiple priorities in a fast-paced environment. You’ll be a key contributor to client success and firm growth, with opportunities to deepen your expertise and grow into a lead advisory role.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Client Strategy & Relationship Management</strong></p><ul><li>Serve as a strategic partner to senior advisors</li><li>Join client meetings, take notes, and follow up on action items</li><li>Manage client communications and provide high-level service</li><li>Support onboarding of new clients, including those referred by CPA partners</li><li>Build and maintain trusted relationships with clients</li></ul><p><strong>Financial Planning & Investment Support</strong></p><ul><li>Collect and review financial documents (e.g., insurance, income, expenses)</li><li>Enter and manage data in financial planning software</li><li>Assist in developing financial plans and investment strategies</li><li>Prepare client recommendations under advisor guidance</li><li>Support insurance proposal preparation (life, disability, LTC)</li><li>Create and update investment review reports</li></ul><p><strong>Operations & Client Service</strong></p><ul><li>Maintain CRM records and track client interactions</li><li>Coordinate with custodians, broker-dealers, and partners</li><li>Manage client paperwork, including account openings and transfers</li><li>Prepare meeting agendas and client presentations</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-25T01:24:02Z
Tax Associate - Emerging VC
  • San Francisco, CA
  • remote
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p><strong>Finance Associate – Tax Focus</strong></p><p><strong>Location:</strong> San Francisco, CA (Hybrid or Onsite)</p><p><strong>Industry:</strong> Venture Capital / Emerging Technologies</p><p> </p><p>A leading early-stage investment firm focused on frontier technologies is seeking a <strong>Finance Associate</strong> with a strong background in tax and fund operations. This is a high-impact role offering exposure to cutting-edge sectors including crypto and AI, while working closely with senior leadership on strategic financial initiatives.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Finance Associate will manage the full tax compliance lifecycle for multiple entities, support fund reporting and audits, and contribute to operational improvements. This role is ideal for a proactive, detail-oriented professional with deep tax expertise and a passion for emerging technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Tax Compliance & Strategy</strong></p><ul><li>Oversee tax compliance for funds, general partners, and management entities</li><li>Review tax returns, K-1s, foreign filings, and estimated tax calculations</li><li>Coordinate payments and manage relationships with external tax advisors</li><li>Conduct independent tax research and validate advisor recommendations</li><li>Respond to investor tax inquiries and lead ad-hoc research projects</li></ul><p><strong>Fund & Financial Operations</strong></p><ul><li>Review fund administrator reports and produce quarterly NAV reports</li><li>Support annual financial statement preparation and audit coordination</li><li>Track fund performance and investment valuations</li><li>Assist with capital calls, distributions, and AP management</li><li>Address finance-related investor inquiries and support strategic projects</li></ul><p><strong>Why Join This Team?</strong></p><ul><li>Work at the intersection of finance and frontier technologies</li><li>Collaborate with experienced professionals and firm leadership</li><li>Contribute to innovative projects and operational optimization</li><li>Be part of a mission-driven firm shaping the future of digital finance</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-27T04:34:57Z
Staff Accountant
  • Santa Clara, CA
  • remote
  • Temporary
  • 28.00 - 32.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p>Robert Half is currently looking for a detail-oriented and motivated <strong>Staff Accountant.</strong> As a Staff Accountant, you will play a crucial role in maintaining financial records, preparing reports, and assisting with general accounting functions. This is an excellent opportunity for a motivated professional looking to contribute to the success and financial health of a company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>General Accounting Functions:</strong> Process journal entries, maintain the general ledger, and ensure accuracy in financial records.</li><li><strong>Account Reconciliation:</strong> Prepare and reconcile accounts, including bank, credit card, and balance sheet accounts.</li><li><strong>Financial Reporting:</strong> Assist in preparing accurate and timely financial statements and management reports.</li><li><strong>Month-End and Year-End Close Activities:</strong> Support the monthly and annual financial close processes, including accruals and adjustments.</li><li><strong>Accounts Payable and Receivable Support:</strong> Manage AP/AR tasks, such as invoicing, payment processing, and collections.</li><li><strong>Compliance:</strong> Ensure adherence to company and regulatory accounting policies and procedures.</li><li><strong>Process Improvement:</strong> Identify areas to enhance efficiency within accounting operations and recommend solutions.</li><li>Provide support for audits and special projects as assigned.</li></ul><p><br></p>
  • 2025-10-02T20:08:56Z
AP Accountant
  • Hayward, CA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong>About the Company</strong></p><p>We are a leading services provider committed to delivering exceptional solutions to our clients while fostering a culture of innovation, collaboration, and professional growth. Our dynamic team is seeking a dedicated and detail-oriented Accounts Payable (AP) Accountant to join us in an onsite role in Hayward.</p><p><br></p><p><strong>Position Summary</strong></p><p>As an Accounts Payable Accountant, you will manage and oversee the company’s payables and ensure all accounting processes are compliant with corporate policies and regulations. You will play a critical role in supporting our financial operations and ensuring vendor payments are accurate and timely. This role is ideal for a highly organized professional who thrives in fast-paced environments, demonstrates strong problem-solving abilities, and possesses excellent communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounts Payable Process Management</strong>: Process vendor invoices in a timely and accurate manner, including coding, matching, and data entry.</li><li><strong>Payment Execution</strong>: Prepare checks, ACH payments, wire transfers, and resolve payment discrepancies promptly.</li><li><strong>Vendor Relations</strong>: Build and maintain positive relationships with suppliers and vendors, ensuring proper record management and responding to inquiries regarding payment statuses.</li><li><strong>Reconciliation</strong>: Perform regular reconciliations of vendor accounts, credit card statements, and AP ledger to ensure accuracy and resolve discrepancies.</li><li><strong>Compliance</strong>: Ensure compliance with company policies, procedures, and regulatory requirements, including proper handling of sensitive financial data.</li><li><strong>Reporting</strong>: Assist with generating reports on expense trends, AP aging, cash flow forecasts, and other financial metrics required by management.</li><li><strong>Support Month-End Close</strong>: Collaborate with other teams to support month-end and year-end closing activities, including journal entries and accruals related to AP.</li><li><strong>Process Improvement</strong>: Identify opportunities to streamline and enhance AP procedures for greater efficiency and accuracy.</li></ul>
  • 2025-09-19T15:14:10Z
Financial Planner - ~$1B Emerging RIA Firm
  • Mountain View, CA
  • remote
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p><strong>Financial Planner</strong></p><p><strong>Location:</strong> San Francisco Bay Area (Hybrid or Onsite)</p><p><strong>Industry:</strong> Financial Services / Wealth Management</p><p><br></p><p><br></p><p>Are you a seasoned financial advisor who thrives on building deep, trusted relationships and delivering holistic, values-driven financial guidance? A boutique wealth management firm is seeking a <strong>Wealth Architect</strong> to join its mission-driven team. This is a unique opportunity to work in a collaborative, client-first environment where service excellence and personal impact are at the heart of everything.</p><p><br></p><p><strong>About the Firm</strong></p><p>This firm is built on a foundation of trust, compassion, and clarity. It serves a diverse client base with a commitment to simplifying the complex and delivering tailored financial strategies that align with each client’s values and long-term goals. The team operates with a shared belief in service excellence, teamwork, and continuous growth—both professionally and personally.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Wealth Architect is responsible for managing and retaining client relationships, coaching Associate Wealth Architects, and collaborating with senior advisors and technical specialists to deliver comprehensive financial advice. This role is ideal for someone who takes a holistic approach to wealth planning and thrives in a values-driven, entrepreneurial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and deepen client relationships through regular communication and strategic planning</li><li>Lead and oversee the development of financial plans, estate maps, cash flow analyses, and investment strategies</li><li>Collaborate with internal teams and external advisors (CPAs, attorneys, etc.) to ensure seamless client service</li><li>Prepare for and follow up on client meetings, ensuring all action items are completed</li><li>Provide unbiased financial advice across investment management, estate planning, tax strategy, and philanthropic planning</li><li>Oversee and mentor Associate Wealth Architects, supporting their professional development</li><li>Maintain accurate client records and ensure compliance with fiduciary standards</li><li>Participate in firm-wide strategic initiatives, planning committees, and business development efforts</li><li>Serve as a steward of the firm’s planning philosophy, values, and client service standards</li></ul><p><strong>Why Join This Team?</strong></p><ul><li>Work with a purpose-driven firm that values trust, compassion, and excellence</li><li>Collaborate with a close-knit team of professionals who support each other</li><li>Make a meaningful impact in clients’ lives through holistic financial planning</li><li>Grow professionally in a firm that invests in your development and success</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect</p>
  • 2025-09-27T04:28:42Z
Business Systems Analyst
  • San Ramon, CA
  • remote
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
  • 2025-09-12T18:14:04Z
Manager, Business Systems Analysts
  • San Ramon, CA
  • remote
  • Permanent
  • 113000.00 - 172000.00 USD / Yearly
  • <p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
  • 2025-10-06T22:48:48Z
Senior Accountant
  • San Ramon, CA
  • onsite
  • Temporary
  • 38.00 - 50.00 USD / Hourly
  • <p><strong>Job Posting: </strong>Senior Accountant</p><p><strong>Employment Type:</strong> Contract </p><p><strong>Compensation:</strong> $38 - $50 hourly </p><p> </p><p><strong>About the Role</strong></p><p>Robert Half is partnering with a dynamic and growing organization to fill their <strong>Senior Accountant</strong> position. This is a fantastic opportunity to take your accounting career to the next level while working with a collaborative team that values efficiency, innovation, and professional development. As a Senior Accountant, you will play a pivotal role in managing accounting operations and serving as a leader within the finance team.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>As a Senior Accountant, you will:</strong></p><ul><li>Prepare and analyze financial statements in compliance with GAAP and other accounting standards.</li><li>Ensure timely and accurate month-end, quarter-end, and year-end closings.</li><li>Maintain and reconcile general ledger accounts, including complex journal entries.</li><li>Prepare budgets, forecasts, and variance analyses, while providing insight to key stakeholders.</li><li>Manage tax filings and regulatory compliance requirements.</li><li>Participate in audit preparation and liaise with external auditors.</li><li>Assist in the implementation and improvement of ERP systems and accounting processes.</li><li>Mentor and supervise junior accounting staff, offering guidance to ensure development and accuracy.</li><li>Analyze financial data to support strategic business decisions.</li></ul><p><br></p>
  • 2025-09-19T23:14:38Z
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