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21 results for Medical Customer Service Specialist in Walnut Creek, CA

Customer Service Representative
  • Burlingame, CA
  • onsite
  • Temporary / Contract
  • 25 - 26 USD / Hourly
  • <p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 21 – Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart</p><p><strong> </strong></p><p><strong>Customer Experience &amp; Sales</strong></p><ul><li>Deliver a warm, welcoming, and high-touch customer experience</li><li>Greet and engage customers promptly upon entering the store</li><li>Assess customer familiarity with Balsam Hill products and tailor the interaction to their needs</li><li>Provide thoughtful product recommendations and styling guidance based on customer preferences and space</li><li>Maintain strong product knowledge across trees, greenery, décor, and seasonal assortments</li><li>Support customers throughout the shopping journey with professionalism, attentiveness, and urgency</li><li>Assist customers with both in-store purchases and online orders placed within the store environment</li><li>Support overall sales goals and store performance</li></ul><p><br></p><p><strong>Sales Floor Operations</strong></p><ul><li>Maintain a clean, organized, and visually elevated sales floor environment</li><li>Support replenishment, merchandising, recovery, and display maintenance throughout the day</li><li>Assist with maintaining presentation standards across displays and seasonal features</li><li>Support customer flow and floor coverage during peak business periods</li></ul><p><br></p><p><strong>Team &amp; Operational Support</strong></p><ul><li>Communicate effectively with store leadership and fellow associates</li><li>Support operational tasks and store priorities as assigned by leadership</li><li>Assist with customer pickups, carry-outs, and service-related support as needed</li><li>Maintain professionalism, presentation standards, and attention to detail throughout the shift</li><li>Adhere to company appearance, safety, and dress code standards</li><li>Contribute to a collaborative, customer-first team environment</li></ul><p><br></p>
  • 2026-08-11T00:00:00Z
Customer Service Representative
  • Hayward, CA
  • remote
  • Temporary / Contract
  • 20 - 20.5 USD / Hourly
  • <p><strong>About the Company</strong></p><p>The organization is a boutique importing company that has served customers for over 15 years. The company imports specialized consumable products for customers in the science, technology, electronics, pharmaceutical, and biotech sectors. With a small, collaborative team, the organization manages the import process from overseas suppliers through final delivery to customers across the U.S. </p><p> </p><p><strong>Position Overview </strong></p><p> </p><p>We are seeking a detail-oriented and customer-focused Customer Service Representative to support order processing, customer communication, and daily operational coordination. This role is ideal for someone who enjoys a fast-paced environment, learns new processes quickly, and is comfortable working across customers, vendors, and warehouse operations</p><p>.</p><p>This is a part-time remote contract opportunity with the potential for extension and possible longer-term opportunities based on business needs and performance. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process and enter customer orders received via email. </li><li>Serve as the primary point of contact for customer inquiries related to orders, shipments, and backorders. </li><li>Coordinate with warehouse staff to support timely and accurate order fulfillment. </li><li>Monitor open orders, backorders, and shipment updates. .</li><li>Assist with logistics coordination and trucking arrangements as needed.</li><li>Maintain accurate order records, tracking logs, and reporting.</li><li>Communicate professionally with customers, vendors, and internal team members. </li><li>Support day-to-day customer service and order operations in a collaborative small-team environment.</li></ul><p> </p><p><strong>Required Qualifications</strong></p><ul><li>Previous experience in customer service, customer support, order entry, or order processing. </li><li>Strong written and verbal communication skills.</li><li>Strong attention to detail and organizational skills. </li><li>Ability to learn new systems and processes quickly.</li><li>Proficiency with Microsoft Outlook, Excel, and Word. </li><li>Experience using Google Sheets.</li><li>Ability to work independently in a remote environment. </li></ul><p> </p><ul><li>Preferred Qualifications</li><li>Experience in logistics, shipping, supply chain, import/export, or distribution.</li><li>Experience supporting warehouse-related order fulfillment processes.</li><li>They use QuickBooks. Relevant Experience is a plus but not required </li></ul><p><br></p>
  • 2026-07-22T00:00:00Z
Customer Service Representative
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 24 - 24 USD / Hourly
  • We are looking for a Customer Service Representative to support customers with clear guidance and timely assistance in a fast-paced Contract role based in San Francisco, California. This position focuses on helping callers move through application and order-related questions with confidence, ensuring information is complete and accurate from the start. The ideal candidate brings a service-minded approach, dependable daytime availability, and the ability to respond well to feedback while maintaining a strong queue presence.<br><br>Responsibilities:<br>• Assist customers by phone with questions related to applications, orders, and general service needs, providing clear next steps and helpful support.<br>• Review customer information carefully to help ensure forms are completed accurately and submitted with all required details.<br>• Handle inbound call volume efficiently while maintaining a thorough, patient, and solutions-focused experience for each customer.<br>• Make outbound follow-up calls when needed to gather missing information, clarify responses, or help move requests toward completion.<br>• Monitor open and pending cases proactively, taking action to reduce delays and keep customer applications progressing.<br>• Enter and update customer and order information accurately within internal systems while maintaining attention to detail.<br>• Maintain consistent on-queue coverage during scheduled hours and contribute to reliable team support throughout the day.<br>• Apply coaching and feedback to improve call quality, strengthen first-contact resolution, and address any performance concerns promptly.
  • 2026-08-13T00:00:00Z
Customer Service Representative
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 25 - 28 USD / Hourly
  • <p>Customer Service Representative</p><p>Job Description</p><p>Growing organization seeking a Customer Service Representative to provide exceptional support and resolve customer inquiries.</p><p>Responsibilities</p><ul><li>Respond to customer calls, emails, and inquiries</li><li>Resolve complaints and service issues</li><li>Maintain customer records</li><li>Provide product and service information</li><li>Escalate complex concerns when needed</li></ul>
  • 2026-08-07T00:00:00Z
Customer Service Representative
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 25 - 26 USD / Hourly
  • <p><strong>Position Summary</strong></p><p>Seeking a customer-focused professional to provide exceptional service by handling inquiries, resolving issues, and supporting customers through phone, email, and online communication channels.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries and requests.</li><li>Resolve complaints and service issues.</li><li>Maintain accurate customer records.</li><li>Process orders, forms, and requests.</li><li>Escalate complex issues as needed.</li></ul>
  • 2026-07-31T00:00:00Z
Customer Service Representative
  • San Leandro, CA
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Contract assignment in San Leandro, California. This short-term opportunity is ideal for someone who is organized, adaptable, and comfortable working onsite in a manufacturing environment. In this role, you will help keep daily department activities running smoothly so core team members can stay focused on priority initiatives.<br><br>Responsibilities:<br>• Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records.<br>• Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel.<br>• Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency.<br>• Enter and maintain accurate information in department files, trackers, and other internal documentation.<br>• Coordinate communications with internal contacts and external parties as needed to keep requests moving forward.<br>• Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities.
  • 2026-08-03T00:00:00Z
Clinical Support Specialist
  • Palo Alto, CA
  • onsite
  • Temporary / Contract
  • 25 - 30 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Clinical Support Specialist</strong> to support daily clinical operations in a fast-paced healthcare environment. The <strong>Clinical Support Specialist </strong>opening ideal for someone with strong organizational skills, excellent communication abilities, and a commitment to maintaining accuracy and confidentiality when handling sensitive patient information. Please note that the <strong>Clinical Support Specialist </strong>is an onsite role in Palo Alto, CA with one of our prestigious healthcare clients. The ideal candidate is highly organized, adaptable, and able to work independently while collaborating effectively with clinical and administrative teams. Success in this role will come from strong communication, exceptional attention to detail, and a commitment to supporting operational excellence.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Log and track incoming samples with a high degree of accuracy.</li><li>Enter and manage test orders according to established procedures.</li><li>Troubleshoot and resolve questions or issues with physicians and clinical stakeholders.</li><li>Compile meeting agendas and support administrative coordination efforts.</li><li>Maintain and organize paper-based files and documentation.</li><li>Ensure accuracy and compliance when handling confidential information, including PHI/PII.</li><li>Support operational processes and assist with additional administrative duties as needed.</li></ul><p><br></p>
  • 2026-07-21T00:00:00Z
Facilities Call Center Specialist
  • Menlo Park, CA
  • onsite
  • Temporary / Contract
  • 29 - 39 USD / Hourly
  • <p>We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination.</p><p><br></p><p>Responsibilities:</p><p>• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.</p><p>• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.</p><p>• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.</p><p>• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.</p><p>• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.</p><p>• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.</p><p>• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.</p><p>• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.</p>
  • 2026-07-30T00:00:00Z
Medical Billing/Claims/Collections
  • San Francisco, CA
  • remote
  • Temporary / Contract
  • 28 - 34 USD / Hourly
  • We are looking for an experienced Medical Billing/Claims/Collections specialist to support healthcare and community-based programs in California. This Long-term Contract position will focus on accurate claim preparation, reimbursement follow-up, and timely resolution of billing issues across the revenue cycle. The ideal candidate brings strong Medi-Cal billing knowledge, works confidently with billing platforms such as Office Ally or similar systems, and can help improve payment accuracy through careful review and reporting.<br><br>Responsibilities:<br>• Oversee the full medical billing cycle for multiple programs, from claim creation and submission through payment application and account follow-up.<br>• Complete monthly billing activities for prior service periods and verify that charges, payments, and balances are properly reconciled.<br>• Prepare, submit, and monitor Medi-Cal and CalAIM claims, addressing rejections or denials by researching issues and making necessary corrections.<br>• Investigate billing discrepancies and pursue appropriate follow-up actions to strengthen reimbursement results and reduce outstanding accounts.<br>• Maintain accurate billing documentation and account records within Office Ally or a comparable medical billing system.<br>• Track accounts receivable activity and support collections efforts by reviewing unpaid claims and escalating issues as needed.<br>• Produce billing, collections, and reimbursement reports that highlight trends, variances, and areas requiring attention.<br>• Partner with internal teams to improve charge accuracy, resolve claim-related concerns, and support overall revenue cycle performance.
  • 2026-08-13T00:00:00Z
Sr. Customer Service Representative
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 25 - 26 USD / Hourly
  • We are looking for an experienced Sr. Customer Service Representative to join an onsite team in San Francisco, California, supporting members with complex banking and account-related concerns. This is a Long-term Contract position suited for someone who can navigate sensitive situations with professionalism, sound judgment, and a strong service mindset. The role focuses on resolving challenging issues involving cards, transfers, account activity, and digital banking tools while delivering clear and empathetic communication. The ideal candidate brings strong banking support experience and the confidence to make fair, thoughtful decisions within established guidelines.<br><br>Responsibilities:<br>• Resolve advanced member concerns involving digital banking access, debit and credit card activity, money movement, and account-related questions.<br>• Manage escalated interactions with calm professionalism, especially when assisting members who are upset, confused, or facing financial impact.<br>• Review account details and available information to identify root causes, determine next steps, and provide accurate resolutions.<br>• Apply established policies and service guidelines to decide when credits, adjustments, or exception-based resolutions are appropriate.<br>• Partner closely with onsite leadership and internal support teams to address issues efficiently and maintain a high standard of service.<br>• Record conversations, investigative findings, actions taken, and final outcomes with accuracy and attention to detail.<br>• Communicate decisions clearly and confidently while balancing member satisfaction with risk awareness and operational standards.<br>• Support ongoing service continuity by adapting to internal tools, workflows, and process updates as needed.
  • 2026-08-14T00:00:00Z
Medical Receptionist
  • Menlo Park, CA
  • onsite
  • Temporary / Contract
  • 22 - 32 USD / Hourly
  • <p><br></p><ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
  • 2026-08-14T00:00:00Z
Medical Receptionist
  • Mountain View, CA
  • onsite
  • Temporary / Contract
  • 22 - 32 USD / Hourly
  • <p><br></p><p><br></p><ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
  • 2026-08-14T00:00:00Z
Client Services Associate
  • Alamo, CA
  • onsite
  • Permanent / Full Time
  • 75000 - 100000 USD / Yearly
  • <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>
  • 2026-08-03T00:00:00Z
Patient Admin Specialist (PAS)
  • Palo Alto, CA
  • onsite
  • Temporary / Contract
  • 27 - 37 USD / Hourly
  • We are looking for a Patient Admin Specialist (PAS) to support front-office operations for an outpatient clinic in California. This contract position plays a key role in creating a smooth patient experience by coordinating registration, appointment flow, and administrative support throughout the day. The ideal candidate is organized, service-focused, and comfortable handling multiple priorities while communicating effectively with patients, providers, and internal teams.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions about appointments, billing, and clinic processes.<br>• Coordinate new patient intake and assist with surgery and follow-up scheduling to help maintain an efficient daily calendar.<br>• Work closely with providers and clinic staff to align appointment timing, accommodate urgent needs, and support changes to the schedule.<br>• Respond to non-clinical inquiries received through phone systems, messaging platforms, and CRM tools, escalating issues when additional support is needed.<br>• Support patient administrative communication by using approved reference materials, forms, and workflow tools.<br>• Maintain accurate clinic records by updating databases, handling internal documentation, and organizing files in accordance with office procedures.<br>• Process incoming and outgoing administrative materials, including faxes, mail, and clinic-specific paperwork, to keep information moving efficiently.<br>• Deliver attentive customer service that meets departmental expectations while balancing multiple tasks in a fast-paced outpatient setting.
  • 2026-07-29T00:00:00Z
Patient Admin Specialist (PAS)
  • San Jose, CA
  • remote
  • Temporary / Contract
  • 27 - 37 USD / Hourly
  • <p>We are looking for a detail-oriented Patient Admin Specialist (PAS) to support front-desk and patient registration activities for an outpatient clinic in San Jose, CA. This is a Contract position focused on creating a smooth experience for patients while coordinating appointments, surgery scheduling, and day-to-day administrative operations. The ideal candidate is organized, service-driven, and comfortable handling multiple tasks in a fast-paced clinical environment. (Hybrid role)</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival, manage check-in and check-out activities, and provide clear guidance on appointments, payments, and scheduling questions.</p><p>• Coordinate new patient intake and assist with arranging surgical visits and related follow-up appointments in alignment with provider availability.</p><p>• Work closely with clinical staff and providers to accommodate scheduling priorities and help address urgent patient access needs.</p><p>• Support physician-patient administrative communication by using approved reference materials, documentation tools, and office systems.</p><p>• Maintain accurate clinic records by updating databases, handling internal forms, and organizing patient-facing and operational information.</p><p>• Respond to non-clinical inquiries received through messaging platforms and customer service channels, escalating issues when additional support is needed.</p><p>• Process incoming and outgoing administrative materials, including faxes, mail, and clinic documentation, while ensuring proper distribution and filing.</p><p>• Uphold departmental service expectations by delivering courteous support, managing front-office workflows efficiently, and helping daily clinic operations run smoothly.</p>
  • 2026-08-11T00:00:00Z
Medical Staff Coordinator
  • Fremont, CA
  • onsite
  • Temporary / Contract
  • 33.25 - 38.5 USD / Hourly
  • <p>We are looking for a detail-oriented Medical Staff Coordinator to support medical staff operations in Fremont, California. This Contract position focuses on coordinating credentialing activities, organizing committee documentation, and helping maintain compliance with medical staff policies and regulatory standards. The ideal candidate brings strong administrative judgment, accuracy with records and databases, and the ability to work effectively with physicians, department leaders, and support teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate agendas, records, and documentation for medical staff meetings and committee activities, ensuring materials are prepared accurately and distributed on time.</p><p>• Support credentialing and recredentialing processes, including application review, privilege updates, proctoring documentation, leave status changes, resignations, and related reporting tasks.</p><p>• Manage the administrative details required to support medical staff officers, committees, and cross-functional stakeholders across the organization.</p><p>• Organize logistics for standing, special, and ad hoc committee meetings, including room scheduling and coordination with internal service teams for meeting setup and support.</p><p>• Maintain credential files, department databases, and data entry records with regular updates to preserve accuracy, completeness, and accessibility.</p><p>• Monitor license, privilege, and credential expiration timelines, generate routine reports, and assist with follow-up actions to keep records current.</p><p>• Provide documentation and administrative support for accreditation preparation, audits, and compliance reporting activities.</p><p>• Contribute to departmental process improvement efforts by identifying workflow enhancements that strengthen efficiency, quality, and policy adherence.</p><p><br></p><p>If you are interested and available to start immediately, please apply now and call us at (510) 470-7450</p>
  • 2026-08-13T00:00:00Z
Customer Success Manager
  • Hayward, CA
  • onsite
  • Permanent / Full Time
  • 80000 - 85000 USD / Yearly
  • <p>We are looking for a Customer Success Manager to support a portfolio of government contracted accounts the East Bay, California. This role focuses on strengthening client relationships, guiding accounts through the full-service lifecycle, and partnering with internal teams to maintain a high standard of support. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn client feedback into practical improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage a group of assigned school accounts and serve as the primary point of contact for day-to-day client needs.</p><p>• Guide customers through each stage of the account relationship, from onboarding and ongoing support to issue resolution and retention efforts.</p><p>• Hold recurring check-ins with clients to review service performance, address concerns, and identify opportunities to improve satisfaction.</p><p>• Partner with operations and nutrition teams to investigate service challenges and coordinate timely, effective solutions.</p><p>• Maintain organized account calendars, activity checklists, and client records to ensure follow-through on commitments and next steps.</p><p>• Keep customer information, account updates, and service details current within internal tracking systems and CRM tools.</p><p>• Monitor service trends, document recurring issues, and recommend process enhancements that improve the customer experience.</p><p>• Provide responsive support for inbound client questions and escalate complex matters when needed to protect account health</p>
  • 2026-08-08T00:00:00Z
Patient Access Rep
  • Palo Alto, CA
  • onsite
  • Temporary / Contract
  • 29 - 39 USD / Hourly
  • We are looking for a Patient Access Rep to support front-end patient registration and admission activities in California. This Long-term Contract position is ideal for someone beginning a career in patient access or bringing strong customer service experience from another industry. In this role, you will help patients through the registration process, gather information needed for billing and compliance, and provide courteous assistance while maintaining accuracy and confidentiality.<br><br>Responsibilities:<br>• Complete patient intake and registration activities, ensuring demographic, insurance, and financial information is entered correctly and in a timely manner.<br>• Collect point-of-service payments and maintain accurate, secure documentation for all transactions.<br>• Assist patients with routine questions, address straightforward service concerns, and provide detail-oriented support during the registration experience.<br>• Review coverage details and available financial resources to help determine how medical services may be funded.<br>• Prepare, verify, and obtain required forms and supporting documents needed for admission, billing, and regulatory compliance.<br>• Recognize situations that require additional expertise and route complex registration issues to senior team members for resolution.<br>• Monitor assigned productivity goals and quality expectations, following departmental priorities and established workflows.<br>• Contribute across multiple patient access functions as needed to support daily operational demands.
  • 2026-08-06T00:00:00Z
Customer Service Administrator
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 25 - 28 USD / Hourly
  • <p>Customer Service Administrator</p><p>Job Description</p><p>Seeking a Customer Service Administrator to provide administrative support while delivering excellent customer service.</p><p>Responsibilities</p><ul><li>Manage customer correspondence</li><li>Coordinate schedules and appointments</li><li>Enter and update customer information</li><li>Process reports and documentation</li><li>Support internal departments</li></ul>
  • 2026-08-07T00:00:00Z
Client Services & Operations Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 70000 - 80000 USD / Yearly
  • <p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Operations Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus</strong></p><p> </p><p>Join a <strong>well-established, growth-oriented wealth management firm</strong> known for its <strong>client-first culture</strong>, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to <strong>financial advisors, firm leadership, and high-net-worth clients</strong>.</p><p> </p><p>The firm offers a <strong>flexible hybrid schedule</strong>, strong mentorship, ongoing professional development, <strong>internal growth opportunities</strong>, <strong>bonus potential</strong>, retirement contributions, and employee financial planning benefits.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-08-14T00:00:00Z
Senior Client Service Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 98000 - 131000 USD / Yearly
  • <p><strong>For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email.</strong></p><p> </p><p>Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.</p><p><strong>In this role, you will oversee daily branch operations while leading a team of Client Service Associates</strong>. You&#39;ll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>
  • 2026-08-07T00:00:00Z