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26 results for Medical Customer Service Specialist in Walnut Creek, CA

Medical Billing Specialist

French Camp, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks. Responsibilities:• Handle specialized and intricate billing processes, including accounts receivable and appeals management.• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.For immediate consideration please contact Cortney at 209-225-2014
2026-07-06T00:00:00Z

Medical Biller/ Collections Specialist

Berkeley, CA
onsite
Temporary / Contract
30 - 36 USD / Hourly
Position: Medical Biller / Collections SpecialistLocation: Berkeley, CACompensation: $30–$36/hour (DOE)Job Type: Contract About the RoleWe are seeking a detail-oriented Medical Biller / Collections Specialist to support the revenue cycle operations of a healthcare organization in Berkeley. This role is responsible for insurance billing, accounts receivable follow-up, denial management, and collections activities to ensure timely reimbursement and account resolution. The ideal candidate has experience working with commercial insurance, Medicare, Medi-Cal, and managed care plans, along with a strong understanding of medical billing and collections processes. This contract opportunity is well suited for a results-driven professional who enjoys investigating claims, resolving payment issues, and improving revenue cycle performance.Responsibilities<ul><li>Submit, review, and process medical claims while ensuring compliance with payer requirements, coding guidelines, and billing regulations.</li><li>Manage accounts receivable follow-up by researching unpaid claims, identifying denial trends, and pursuing timely reimbursement from insurance carriers.</li><li>Resolve claim denials, rejections, underpayments, and billing discrepancies through appeals, corrections, and payer communication.</li><li>Post insurance and patient payments, reconcile accounts, and maintain accurate documentation within billing and practice management systems.</li><li>Communicate with patients, providers, insurance representatives, and internal departments regarding account balances, payment arrangements, and billing inquiries.</li></ul>
2026-07-02T00:00:00Z

Customer Experience Specialist

Lathrop, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support positive client interactions for a non-profit organization in Lathrop, California. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience who can communicate clearly, resolve concerns efficiently, and deliver attentive service across email and other channels. The role suits a detail-oriented individual who is comfortable using Microsoft Office applications, applying basic math skills, and assisting both English- and Spanish-speaking customers. Responsibilities: • Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy. • Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience. • Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods. • Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance. • Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy. • Partner with internal team members to address concerns, share updates, and help create a consistent support experience. • Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes.
2026-07-10T00:00:00Z

Healthcare Data Management Specialist

Palo Alto, CA
onsite
Temporary / Contract
50 - 74 USD / Hourly
About the RoleWe are seeking a detail-oriented Master Data Management (MDM) Analyst to support data integrity, reporting, pricing management, and supply chain operations for a leading healthcare organization in Palo Alto, California. This hybrid contract role is responsible for maintaining accurate master data, supporting ERP systems, managing pricing and vendor information, and delivering reporting and analytics that drive informed business decisions. Working closely with Supply Chain, IT, Purchasing, Accounts Payable, and external vendors, this position plays a key role in supporting inventory management, supply chain automation, vendor management, recall processes, and cost-reduction initiatives. Key Responsibilities<ul><li>Serve as the primary point of contact for master data management activities, issue resolution, and data-related inquiries.</li><li>Create, update, maintain, and audit master data in accordance with established business rules and governance standards.</li><li>Ensure all master data requests are properly reviewed, approved, and documented.</li><li>Analyze, cleanse, and validate data to improve data quality and system accuracy.</li><li>Generate scheduled and ad hoc reports to support operational and strategic decision-making.</li><li>Collaborate with IT teams to resolve system issues, implement enhancements, and improve reporting functionality.</li><li>Maintain pricing files and pricing agreements to ensure alignment with contract terms.</li><li>Conduct pricing analysis and benchmarking to identify savings opportunities.</li><li>Support vendor management, recall management, inventory processes, and non-labor expense reduction initiatives.</li><li>Monitor key performance indicators (KPIs) and recommend process improvements that strengthen data governance and operational efficiency.</li><li>Educate end users on master data processes, standards, and best practices.</li></ul>
2026-07-16T00:00:00Z

Medical Claims Representative

Pleasanton, CA
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Medical Claims Representative to join our team in Pleasanton, California in a Contract to Permanent role. This position is ideal for someone with experience handling medical claims, billing activity, and insurance-related documentation in a fast-paced environment. The person in this role will support accurate claim review and member-related processing while communicating clearly with Spanish-speaking members and internal teams. Success in this position requires strong knowledge of medical terminology, benefit plans, and claims administration procedures. Responsibilities: • Review, evaluate, and process medical claims with close attention to accuracy, completeness, and applicable coverage details. • Enter and maintain member, enrollment, beneficiary, and medical information within internal claims systems while following established procedures. • Verify insurance details and confirm benefit eligibility to support timely and correct claim handling. • Interpret billing information, coding details, and supporting documentation to determine appropriate claim outcomes. • Communicate with members, providers, and internal partners regarding claim status, required documentation, and benefit-related questions. • Assist Spanish-speaking members by providing clear and thorough support in both English and Spanish. • Apply working knowledge of healthcare benefits, policies, and regulatory guidelines when reviewing claim activity. • Escalate complex or legally sensitive claim matters to leadership when additional review or direction is needed.
2026-06-22T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers in San Francisco, California through a Contract position focused on responsive, high-quality service. In this role, you will help individuals navigate questions and application-related needs with accuracy, patience, and professionalism. The ideal candidate brings a steady call center presence, communicates clearly, and contributes to a smooth customer experience by resolving inquiries efficiently and thoroughly. Responsibilities: • Handle inbound and outbound customer interactions with a helpful, solution-focused approach that makes each caller feel supported throughout the conversation. • Provide clear guidance on forms, requests, and next steps so customers receive accurate information and can move forward without unnecessary delays. • Complete order entry and related updates carefully, ensuring information is entered correctly the first time whenever possible. • Monitor open or incomplete items and take timely follow-up actions to reduce stalled applications or unresolved customer issues. • Maintain dependable attendance and remain available during assigned queue coverage hours to support service levels and response times. • Respond constructively to coaching and performance feedback, applying direction quickly to improve call quality and consistency. • Document customer conversations and outcomes thoroughly so records remain current, organized, and useful for follow-up activity.
2026-07-18T00:00:00Z

Customer Service Representative

San Mateo, CA
onsite
Temporary / Contract
22 - 23 USD / Hourly
Robert Half is working to support our client with an exciting event at Coyote Point. This is a one day event for 4.5 hours starting at 2:30PM. Your job is to ensure a smooth registration process for guests. Personability is huge! The goal is to have the guests from start to finish have a great experience. If interested, apply now! No interview process! Duties: Greeting guests, scanning tickets, selling tickets via box office, etc. Candidates will be using iPhone scanners. Overall, very simple role!
2026-07-17T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
Customer Service RepresentativeJob Description:We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing product or service information and resolving issues efficiently. This role is ideal for someone who is empathetic, solutions-oriented, and service-driven.Responsibilities:<ul><li>Answer incoming calls, emails, and chat inquiries from customers</li><li>Resolve customer concerns related to orders, billing, accounts, or services</li><li>Document interactions in CRM or ticketing systems</li><li>Escalate complex issues to the appropriate team members</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
2026-07-02T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Contract assignment in San Leandro, California. This short-term opportunity is ideal for someone who is organized, adaptable, and comfortable working onsite in a manufacturing environment. In this role, you will help keep daily department activities running smoothly so core team members can stay focused on priority initiatives. Responsibilities: • Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records. • Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel. • Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency. • Enter and maintain accurate information in department files, trackers, and other internal documentation. • Coordinate communications with internal contacts and external parties as needed to keep requests moving forward. • Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities.
2026-07-15T00:00:00Z

Client Operations Specialist

San Francisco, CA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Job Title: Client Operations Specialist Location: San Francisco; HybridSalary: $75-80k + Bonus Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role, this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and offers real potential for career advancement. Responsibilities:<ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
2026-07-11T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination. Responsibilities:• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.
2026-07-16T00:00:00Z

Medical Biller and collections

Fremont, CA
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for an experienced Medical Biller and collections specialist to support coding accuracy, reimbursement follow-up, and account resolution for outpatient services in Fremont, California. This Long-term Contract position is ideal for someone with a strong background in medical coding and collections who can manage claims activity with precision while helping maintain steady revenue cycle performance. The role requires close attention to encounter documentation, payer requirements, and timely collection efforts across insurance, commercial, and patient accounts. Responsibilities:• Review outpatient encounters and related documentation to assign accurate medical codes using current ICD-10 and CPT guidelines.• Prepare, evaluate, and correct claim details to support clean submission and reduce billing errors or payment delays.• Follow up on outstanding balances with commercial insurers, workers’ compensation carriers, and patients to drive timely account resolution.• Investigate denials, underpayments, and rejected claims, then take appropriate action to secure reimbursement.• Maintain complete and organized encounter forms and billing records to support coding integrity and audit readiness.• Communicate with internal teams and external payers to clarify coding, billing, and collection issues affecting payment status.• Monitor aging accounts and prioritize collection activity based on payer response, account history, and reimbursement potential.• Apply certified coding knowledge to ensure services are documented and billed in accordance with regulatory and payer standards. If you are interested, please apply today!
2026-07-02T00:00:00Z

Medical Biller

Oakland, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Job Title: Medical BillerJob Summary:The Medical Biller is responsible for preparing, submitting, and following up on medical claims to insurance companies, government payers, and patients to ensure accurate and timely reimbursement. Based on general knowledge.Key Responsibilities:<ul><li>Review patient records and billing information for accuracy and completeness. Based on general knowledge.</li><li>Prepare and submit medical claims to insurance carriers and other payers. Based on general knowledge.</li><li>Verify coding, charges, and supporting documentation before claim submission. Based on general knowledge.</li><li>Follow up on unpaid, denied, or rejected claims and resolve billing issues. Based on general knowledge.</li><li>Post payments, adjustments, and insurance remittances accurately. Based on general knowledge.</li><li>Communicate with insurance companies, patients, and internal staff regarding billing questions and account status. Based on general knowledge.</li><li>Maintain patient billing records and ensure compliance with privacy and billing regulations. Based on general knowledge.</li><li>Assist with account reconciliation, collections, and reporting as needed. Based on general knowledge.</li></ul>
2026-07-02T00:00:00Z

Patient Access Representative

Oakland, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
Position: Patient Access RepresentativeLocation: Oakland, CACompensation: $24–$32/hour (DOE)Job Type: Contract About the RoleWe are seeking a Patient Access Representative to support a healthcare organization in Oakland. This role serves as a key point of contact for patients, providers, and internal departments, helping ensure a seamless patient experience from registration through appointment completion. The ideal candidate is customer-focused, detail-oriented, and experienced in handling insurance verification, patient registration, scheduling, and administrative support in a healthcare setting. This contract opportunity is well-suited for someone who enjoys helping patients navigate the healthcare process while maintaining accuracy and compliance.Responsibilities<ul><li>Serve as the first point of contact for patients by answering phones, greeting visitors, scheduling appointments, and providing exceptional customer service.</li><li>Verify insurance eligibility, benefits, authorizations, and patient demographic information to ensure accurate registration and billing processes.</li><li>Process patient registrations, maintain electronic medical records, obtain required documentation, and ensure data accuracy within healthcare systems.</li><li>Coordinate with providers, insurance companies, and internal departments to resolve authorization issues, coverage questions, and patient account discrepancies.</li><li>Maintain compliance with HIPAA regulations and organizational policies while documenting patient interactions and supporting daily administrative operations.</li></ul>
2026-07-02T00:00:00Z

Medical Receptionist

Menlo Park, CA
onsite
Temporary / Contract
22 - 32 USD / Hourly
Key Responsibilities<ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
2026-07-17T00:00:00Z

Medical Receptionist

Mountain View, CA
onsite
Temporary / Contract
22 - 32 USD / Hourly
Key Responsibilities<ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
2026-07-17T00:00:00Z

Client Services Associate

San Francisco, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Services Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus Join a well-established, growth-oriented wealth management firm known for its client-first culture, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to financial advisors, firm leadership, and high-net-worth clients. The firm offers a flexible hybrid schedule, strong mentorship, ongoing professional development, internal growth opportunities, bonus potential, retirement contributions, and employee financial planning benefits. Responsibilities<ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-07-11T00:00:00Z

Patient Admin Specialist (PAS)

Newark, CA
onsite
Temporary / Contract
26 - 32 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk operations and patient registration activities in an outpatient clinic in Newark, California. This Long-term Contract position plays an important role in creating a smooth patient experience by coordinating appointments, assisting with scheduling needs, and handling essential administrative work. The ideal candidate is organized, service-focused, and comfortable managing multiple tasks while communicating effectively with patients, providers, and clinic staff. Responsibilities: • Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, billing, and scheduling. • Coordinate new patient intake and assist with surgery scheduling to help maintain efficient clinic flow and timely access to care. • Work closely with providers and internal teams to align appointment calendars with clinical preferences and respond appropriately to urgent scheduling needs. • Support patient and physician communication by using approved reference materials, office tools, and documentation systems. • Handle day-to-day clerical duties such as maintaining records, updating internal databases and directories, and completing required administrative forms. • Respond to non-clinical inquiries received through CRM platforms and patient messaging channels, escalating issues when additional support is needed. • Manage incoming and outgoing office documents, including faxes, mail, and clinic files, to ensure accurate processing and record retention. • Contribute to a high standard of service by maintaining professionalism, accuracy, and responsiveness in daily clinic operations.
2026-07-09T00:00:00Z

Patient Admin Specialist (PAS)

Newark, CA
onsite
Temporary / Contract
26 - 32 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Newark, California. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling, documentation, and communication organized and accurate. The person in this role will help coordinate appointments, assist with non-clinical patient inquiries, and provide dependable administrative support that keeps daily clinic operations running smoothly. Responsibilities: • Welcome patients upon arrival, manage check-in and check-out activities, and address routine questions related to appointments, billing, and visit logistics. • Coordinate new patient intake and assist with surgery and clinic scheduling while aligning appointments with provider preferences and urgent patient needs. • Respond to non-clinical messages and CRM inquiries in a timely manner, forwarding matters that require additional attention to the appropriate team members. • Support providers and patients by using approved resources, reference materials, and office tools to facilitate clear communication and efficient service. • Maintain accurate clinic records by updating databases, organizing documentation, and processing internal administrative forms as needed. • Handle incoming faxes, mail, and clinic correspondence, ensuring materials are routed, distributed, and filed correctly. • Monitor front-office workflows and contribute to a high standard of service across daily patient registration and administrative operations. • Use phone and computer systems effectively to manage communications, document information, and support the overall needs of the outpatient practice.
2026-07-14T00:00:00Z

Customer Service Administrator

Oakland, CA
onsite
Temporary / Contract
26 - 29 USD / Hourly
Customer Service AdministratorJob Description:Seeking a Customer Service Administrator to support customer inquiries, process orders, and maintain positive client relationships.Responsibilities:<ul><li>Respond to customer inquiries via phone and email</li><li>Process orders and service requests</li><li>Update customer records</li><li>Track customer issues and resolutions</li><li>Generate customer reports</li><li>Support cross-functional teams</li></ul>
2026-07-17T00:00:00Z

Medical Front Desk Coordinator

San Leandro, CA
onsite
Temporary / Contract
25 - 31 USD / Hourly
Position: Medical Front Desk CoordinatorLocation: San Leandro, CACompensation: $25–$35/hour (DOE)Job Type: Contract About the RoleWe are seeking a friendly, organized, and patient-focused Medical Front Desk Coordinator to support the daily operations of a busy healthcare practice in San Leandro. This role serves as the first point of contact for patients and visitors, helping create a positive experience while ensuring the smooth flow of appointments, registrations, and administrative processes. The ideal candidate has prior medical office experience, strong customer service skills, and the ability to multitask in a fast-paced environment. This contract opportunity is ideal for someone who enjoys working directly with patients and contributing to high-quality care delivery.Responsibilities<ul><li>Greet patients, visitors, and vendors while providing professional and compassionate customer service in person and over the phone.</li><li>Schedule, confirm, and manage patient appointments while maintaining provider calendars and coordinating patient flow.</li><li>Verify insurance eligibility, collect patient demographics, obtain required documentation, and accurately update electronic medical records.</li><li>Answer incoming calls, respond to patient inquiries, route messages appropriately, and assist with referrals, authorizations, and follow-up appointments.</li><li>Process patient check-in and check-out procedures, collect copays, maintain accurate records, and support daily front office operations.</li></ul>
2026-07-02T00:00:00Z

Customer Service Admin

Oakland, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Customer Service AdminJob Description:We are hiring a Customer Service Admin to provide administrative and customer support to ensure efficient daily operations. This position combines customer communication with clerical and scheduling responsibilities.Responsibilities:<ul><li>Respond to customer inquiries via phone and email</li><li>Maintain customer records, files, and service documentation</li><li>Assist with scheduling, reporting, and data entry tasks</li><li>Support order tracking, invoicing, and issue resolution</li><li>Collaborate with internal departments to ensure customer satisfaction</li></ul>
2026-07-02T00:00:00Z

Customer Support Rep

San Francisco, CA
remote
Temporary / Contract
25.1465 - 29.117 USD / Hourly
We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience. Responsibilities:<ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
2026-07-17T00:00:00Z

Client Services & Operations Associate

San Francisco, CA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Operations Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus Join a well-established, growth-oriented wealth management firm known for its client-first culture, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to financial advisors, firm leadership, and high-net-worth clients. The firm offers a flexible hybrid schedule, strong mentorship, ongoing professional development, internal growth opportunities, bonus potential, retirement contributions, and employee financial planning benefits. Responsibilities<ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-07-11T00:00:00Z

Legal Billing Specialist

Oakland, CA
onsite
Temporary / Contract
30 - 36 USD / Hourly
Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities:<ul><li>Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols.</li><li>Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines.</li><li>Monitor and track billing timelines, resolving delayed or rejected bills proactively.</li><li>Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution.</li><li>Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments.</li><li>Maintain proper documentation of all billing activities for reporting purposes.</li><li>Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices.</li></ul>
2026-07-14T00:00:00Z