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2 results for Help Desk Support Manager in Walnut Creek, CA
- Alameda, CA
- onsite
- Temporary / Contract
- 30 - 34 USD / Hourly
- <p>We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
- 2026-05-20T00:00:00Z
- Stockton, CA
- onsite
- Temporary to Hire
- 30.4 - 35.2 USD / Hourly
- We are looking for a Customer Service Manager to lead branch operations and deliver an outstanding client experience in Stockton, California. This contract opportunity has the potential to become permanent and is ideal for a detail-oriented banking candidate who can balance service excellence, team leadership, sales growth, and operational oversight in a financial services environment. The role will guide daily branch activity, strengthen customer relationships, and help build a high-performing team that meets business goals while maintaining strong controls and compliance standards.<br><br>Responsibilities:<br>• Direct daily branch activities, including teller operations, cash handling oversight, balancing functions, and frontline service support to keep the office running smoothly.<br>• Lead, coach, and develop branch employees by setting clear expectations, providing regular feedback, and holding recurring one-on-one and team meetings.<br>• Support business growth by promoting deposit, consumer, and business banking solutions and by building strong relationships with new and existing customers.<br>• Review and authorize customer and branch transactions within established approval limits while ensuring accuracy and sound judgment.<br>• Monitor branch compliance, conduct operational reviews, and identify control gaps to reduce risk and maintain audit readiness.<br>• Maintain staffing plans and work schedules that provide consistent coverage and a high level of service throughout the branch.<br>• Resolve complex customer concerns with professionalism, urgency, and practical solutions that protect both client relationships and the organization.<br>• Partner in recruiting, onboarding, and retaining team members who contribute to a positive, service-driven branch culture.<br>• Participate in branch initiatives, community outreach, training sessions, and policy review efforts, recommending process improvements when appropriate.<br>• Uphold security procedures, protect confidential information, and assist with additional branch certifications or duties as business needs require.
- 2026-04-29T00:00:00Z