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5 results for Communications Specialist in Walnut Creek, CA
- Dublin, California
- onsite
- Temporary / Contract
- 50 - 60 USD / Hourly
- <p>We are seeking a Change & Communications Manager to lead organizational change management, stakeholder engagement, and communication strategies for enterprise-wide transformation initiatives. This role will help drive employee readiness, adoption, and engagement by translating complex business and technology changes into clear, actionable communications.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and execute change management and communication strategies that support business transformation, process improvement, and technology initiatives.</li><li>Assess organizational impacts, stakeholder readiness, and potential adoption risks associated with change initiatives.</li><li>Create a variety of communication materials, including executive communications, presentations, FAQs, toolkits, training resources, and employee updates.</li><li>Partner with cross-functional leaders and teams to support organizational readiness and successful change adoption.</li><li>Facilitate stakeholder engagement activities, workshops, feedback sessions, and change-related forums.</li><li>Support leadership teams with communication planning, coaching, and change advocate programs.</li><li>Measure adoption and communication effectiveness, using feedback and insights to refine strategies and improve engagement.</li></ul>
- 2026-09-04T00:00:00Z
- Oakland, California
- onsite
- Temporary / Contract
- 26 - 29 USD / Hourly
- <p><strong>Customer Service Specialist</strong></p><p><strong>Brief Job Description:</strong></p><p>The Customer Service Specialist provides support to customers by answering questions, resolving issues, processing requests, and delivering a positive service experience.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, products, or services</li><li>Document customer interactions in CRM or ticketing systems</li><li>Escalate complex issues to appropriate departments</li><li>Process returns, refunds, or service requests as needed</li><li>Maintain service quality and meet response-time goals</li></ul>
- 2026-09-25T00:00:00Z
- Oakland, California
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are looking for an Office Specialist I to join our team in Oakland, California. In this role, you will support a department director by handling a variety of administrative and clerical tasks critical to daily operations. This is a long-term contract position that requires a proactive individual with excellent organizational skills and the ability to work independently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Perform general clerical duties such as filing, data entry, and document preparation.</p><p>Answer phones, route calls, and provide exceptional customer service to internal and external stakeholders.</p><p>Maintain and update records, logs, and reports accurately and efficiently.</p><p>Assist with scheduling, correspondence, and meeting coordination.</p><p>Support departmental operations with additional administrative tasks as assigned.</p>
- 2026-09-29T00:00:00Z
- Novato, California
- onsite
- Temporary / Contract
- 25.65 - 29.7 USD / Hourly
- We are looking for an Exception Services Specialist to support banking operations for a contract position based in Novato, California. In this role, you will investigate transaction and account issues that require manual review, help ensure accurate processing across multiple banking functions, and work closely with internal teams to resolve outstanding items. This opportunity is well suited for someone who brings strong customer service instincts, sound judgment, and the ability to manage exceptions in a fast-paced financial services environment.<br><br>Responsibilities:<br>• Review daily exception queues and take prompt action to resolve transactions or account items that do not process successfully.<br>• Investigate discrepancies involving deposits, checks, wires, loan-related activity, and other banking transactions by analyzing records and available documentation.<br>• Correct processing or input errors to support accurate account activity and reduce operational risk.<br>• Partner with branches and internal departments through phone and email communication to gather missing details and move cases toward resolution.<br>• Record research findings, decisions, and completed actions clearly to maintain a complete audit trail for each case.<br>• Escalate high-risk or complex issues when additional approval or specialized support is needed.<br>• Follow established banking policies, regulatory requirements, and internal control standards throughout exception handling activities.<br>• Assist customers and internal partners with transaction-related questions while delivering attentive service across multiple communication channels.
- 2026-09-28T00:00:00Z
- Novato, California
- onsite
- Temporary / Contract
- 28 - 29 USD / Hourly
- We are looking for an Exception Services Specialist to support banking operations by handling transaction and account items that require manual review and follow-up. This Long-term Contract position is based in Novato, California, and is ideal for someone who can investigate discrepancies, coordinate with internal teams, and maintain accurate processing in a regulated financial services environment. The role requires sound judgment, strong attention to detail, and the ability to keep exception workflows moving efficiently while delivering dependable internal customer support.<br><br>Responsibilities:<br>• Review exception queues each day, investigate suspended or rejected items, and complete the steps needed to bring transactions to resolution.<br>• Research account variances, posting issues, and balance discrepancies by examining records, identifying root causes, and applying appropriate corrections.<br>• Process exception-related work across banking activities such as checks, wire transfers, deposits, loan items, and other transactions that fall outside standard handling.<br>• Partner with branches and internal support teams to gather missing details, clarify documentation, and resolve outstanding issues in a timely manner.<br>• Detect input or processing inaccuracies, make updates when appropriate, and help prevent repeat issues through careful review of transaction data.<br>• Record findings, actions, and outcomes clearly so that each case is documented accurately and meets audit and compliance expectations.<br>• Escalate high-risk or complex matters when approvals or additional review are needed to ensure proper handling.<br>• Support service quality by responding to internal inquiries, assisting with banking transaction questions, and communicating through email and other business channels.<br>• Use multiple browser-based systems and banking platforms to track cases, verify information, and maintain productivity across concurrent tasks.
- 2026-09-08T00:00:00Z