<p>Bilingual Wholesale Customer Experience Specialist</p><p>We are seeking a warm, energetic, and customer-focused professional to join a fast-paced and collaborative wholesale team. This is an exciting opportunity for someone who enjoys building meaningful client relationships, providing personalized service, and being involved in every stage of the customer experience—from initial order placement through delivery and follow-up.</p><p>Unlike a traditional call center position, this role offers a dynamic mix of email and phone communication, cross-functional teamwork, and face-to-face interaction with business clients at trade shows and in-person meetings. The ideal candidate is engaging, approachable, highly dependable, and excited to represent the company while delivering an exceptional level of service.</p><p>Key Responsibilities</p><ul><li>Manage the full customer service cycle, including order entry, order tracking, delivery follow-up, and issue resolution.</li><li>Build and maintain positive relationships with wholesale clients by providing responsive, professional, and personalized support.</li><li>Assist customers by phone, email, and in person with product information, order updates, account questions, and general inquiries.</li><li>Represent the company at trade shows several times per year, with approximately four to six domestic trips annually.</li><li>Partner closely with sales, logistics, and operations teams to ensure orders are processed accurately and customers receive a seamless experience.</li><li>Maintain organized and accurate customer records, order documentation, and spreadsheets using Microsoft Excel.</li><li>Proactively identify customer needs, communicate updates, and resolve concerns in a timely and thoughtful manner.</li><li>Contribute to a positive, team-oriented workplace through professionalism, enthusiasm, and a willingness to help.</li><li>Maintain consistent attendance, punctuality, and reliability in this fully in-person role.</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.</p><p>• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.</p><p>• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.</p><p>• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.</p><p>• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.</p><p>• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.</p><p>• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.</p><p>• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.</p><p>• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.</p>
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer order input and updates with a high degree of accuracy across company platforms.<br>• Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up.<br>• Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward.<br>• Share clear information related to products, order progress, and account details to support customer decision-making.<br>• Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach.<br>• Monitor open requests and ensure commitments are completed within expected timeframes.<br>• Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
We are looking for a Customer Service Representative to join a financial services team in Irvine, California as part of a contract opportunity with potential for a permanent role. This position is well suited for someone who enjoys speaking with customers, gathering key details, and helping individuals move forward in the early stages of the loan process. The role focuses on creating a strong first impression, collecting accurate information, and connecting applicants who meet initial criteria with the appropriate next point of contact.<br><br>Responsibilities:<br>• Manage incoming and outbound conversations with prospective borrowers to support the beginning of the loan application process.<br>• Use a guided questioning approach to gather information related to financial background, borrowing goals, and general qualification criteria.<br>• Record customer responses and application details with accuracy in internal platforms and customer records.<br>• Direct applicants who meet initial guidelines to the appropriate Loan Officer for follow-up and next steps.<br>• Provide courteous, clear, and consistent service during every customer interaction to promote a positive experience.<br>• Meet daily activity expectations in a high-volume environment while maintaining attention to detail and consistency.<br>• Follow established procedures for call handling, documentation, and status updates throughout the intake process.
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth.<br><br>Responsibilities:<br>• Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate.<br>• Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards.<br>• Validate reported hours, process account updates, and complete assigned tasks within required timeframes.<br>• Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems.<br>• Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion.<br>• Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate.<br>• Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.