We are looking for an experienced Business Systems Analyst to join our team in Houston, Texas. In this contract-to-permanent role, you will play a vital part in analyzing business needs, developing system solutions, and ensuring alignment with organizational goals. This position offers an exciting opportunity to contribute to impactful projects while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Analyze and document business requirements to support system enhancements and process improvements.<br>• Collaborate with stakeholders to gather and clarify project needs and objectives.<br>• Develop detailed Business Requirement Documents (BRDs) to guide technical teams in solution development.<br>• Translate business requirements into functional specifications for system design and implementation.<br>• Work closely with development teams to ensure solutions align with organizational goals and user needs.<br>• Facilitate Agile Scrum ceremonies, including sprint planning and retrospectives, to ensure project milestones are met.<br>• Conduct gap analysis to identify areas for improvement and propose effective solutions.<br>• Partner with quality assurance teams to validate system functionality and ensure requirements are met.<br>• Create and maintain project documentation, including workflows and process diagrams.<br>• Provide ongoing support and training to end-users following system implementations.
<ul><li>Collaborate across GIS and Maximo teams to gather, validate, and document business and technical requirements.</li><li>Support a full architecture redesign for the GIS environment, including system integrations and database updates.</li><li>Develop clear, detailed documentation to support audit protection, compliance, and long-term sustainability.</li><li>Lead requirements workshops, stakeholder interviews, and cross-functional planning sessions.</li><li>Track project status and progress using Jira and standard internal project processes.</li><li>Translate business needs into functional and technical specifications for development and architecture teams.</li><li>Participate in Agile ceremonies while working within a hybrid Agile/Waterfall delivery model.</li><li>Support testing efforts by creating test cases, coordinating UAT, and validating system functionality.</li><li>Identify and escalate gaps, risks, or dependency issues across system workflows and integrations.</li><li>Provide ongoing support for issue resolution, change request management, and documentation throughout the SDLC</li></ul>
<p>Our team is seeking an experienced Business Systems Analyst to support midstream/pipeline technology initiatives. The ideal candidate will have sector-specific expertise and strong experience analyzing and optimizing business processes and technology solutions within the oil & gas pipeline and midstream sector. Preference will be given to those with hands-on experience in either Maximo (Asset Management) or GIS (Geographic Information Systems).</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business and technical teams to assess, document, and translate pipeline/midstream business requirements into effective technology solutions.</li><li>Lead analysis and improvement of existing midstream/pipeline business processes for operational efficiency, regulatory compliance, and system integration.</li><li>Serve as a subject-matter expert on Maximo and/or GIS platforms, supporting customization, reporting, and data migration initiatives as needed.</li><li>Develop user stories, functional specifications, and process diagrams to communicate business needs and technical requirements.</li><li>Configure and test system enhancements or new modules, and support end-user UAT (User Acceptance Testing).</li><li>Provide ongoing system support, troubleshooting, and training to business stakeholders.</li><li>Document workflows, business rules, and data mappings for pipeline operational systems.</li><li>Ensure project deliverables meet quality standards, timelines, and stakeholder objectives.</li><li>Monitor emerging trends and recommend improvements in asset management, mapping, and regulatory tracking systems.</li></ul><p><br></p><p><br></p>
<p><strong>Overview</strong></p><p> We are seeking a <strong>Business Systems Analyst (BSA)</strong> to support the analysis, implementation, and optimization of business systems and enterprise applications. This role will work closely with business stakeholders, IT teams, and project managers to gather requirements, support system implementations, and ensure solutions align with operational needs. The ideal candidate has experience working with <strong>ERP systems, business process analysis, and User Acceptance Testing (UAT)</strong> to ensure successful system delivery and adoption.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to gather, document, and analyze <strong>functional and technical requirements</strong>.</li><li>Translate business needs into system specifications and support the configuration or enhancement of enterprise systems.</li><li>Support <strong>ERP system implementations, upgrades, and enhancements</strong>.</li><li>Facilitate and coordinate <strong>User Acceptance Testing (UAT)</strong>, including test planning, test case development, execution, and issue tracking.</li><li>Document <strong>business processes, workflows, and system functionality</strong> to support operational efficiency and knowledge sharing.</li><li>Work with IT and development teams to troubleshoot system issues and support resolution.</li><li>Assist in identifying opportunities for <strong>process improvements and system optimization</strong>.</li><li>Support data validation, system integrations, and reporting needs related to enterprise applications.</li><li>Communicate project updates, risks, and requirements with stakeholders across business and technical teams.</li></ul><p><br></p>
<p> We are seeking an <strong>IT Business Analyst</strong> to bridge the gap between business stakeholders and technical teams by gathering requirements, analyzing business processes, and supporting the delivery of technology solutions. This role will work closely with cross-functional teams to identify system improvements, document requirements, and ensure successful implementation of IT initiatives. The ideal candidate has strong experience in <strong>requirements gathering, system analysis, and supporting technology projects</strong> in a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to <strong>gather, document, and analyze business and technical requirements</strong>.</li><li>Translate business needs into <strong>functional specifications and system requirements</strong> for development and IT teams.</li><li>Analyze existing business processes and identify <strong>opportunities for system improvements and efficiencies</strong>.</li><li>Support <strong>system implementations, upgrades, and integrations</strong>.</li><li>Create and maintain documentation including <strong>business requirements, workflows, and process maps</strong>.</li><li>Collaborate with developers, QA teams, and project managers to ensure requirements are clearly understood and delivered.</li><li>Assist with <strong>testing activities</strong>, including test case development and validation of system functionality.</li><li>Support issue resolution, system troubleshooting, and ongoing enhancements.</li><li>Communicate project progress, risks, and requirements with stakeholders across the organization.</li></ul><p><br></p>
<p><strong>Role Overview</strong></p><p>The Telecom Analyst – Telecom Optimization role supports a targeted initiative focused on evaluating and optimizing legacy analog telecommunications services. This position is responsible for analyzing telecom usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected.</p><p>The ideal candidate brings hands‑on experience with legacy voice and data circuits, strong analytical skills, and the ability to translate complex telecom data into clear, actionable, cost‑saving recommendations. This role plays a key part in cost optimization and modernization efforts across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑savings opportunities</li><li>Evaluate legacy analog voice lines and data circuits to determine continued need or eligibility for replacement or disconnection</li><li>Partner with site contacts, TEM vendors, and telecom carriers to collect required data and validate findings</li><li>Develop data‑driven recommendations to retain, replace, or disconnect services</li><li>Maintain and update analysis results, decisions, and actions within designated tracking systems</li><li>Manage project timelines, deliverables, and execution of approved actions</li><li>Provide regular status updates, reporting, and issue resolution to stakeholders throughout the project lifecycle</li></ul><p><br></p><p><strong>Detailed Responsibilities</strong></p><ul><li>Conduct detailed analysis of analog telecommunications lines by location, usage, and billing</li><li>Identify redundant, underutilized, or unnecessary services</li><li>Validate requirements and findings with internal stakeholders and external vendors</li><li>Coordinate execution of approved disconnects or replacements</li><li>Track progress, risks, and dependencies to ensure timely completion of project objectives</li><li>Communicate clearly and effectively with technical and non‑technical stakeholders</li></ul><p><br></p><p><strong>Key Interactions</strong></p><ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) vendors</li><li>Telecom carriers and service providers</li><li>Project and operational leadership teams</li></ul><p><br></p>
Robert Half is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases. What you get to do every single day · Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met · Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes · Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education · Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process · Analyzes processing procedures. Develops recommendations for improvements · Builds and maintains dictionaries for applications and systems support by the analyst · Analyzes and documents issues. Works with other programmers to correct code problems · Assists in the developing communication content for specific system changes being implemented in production
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Houston, Texas. In this role, you will provide technical support to end users, troubleshoot hardware and software issues, and ensure smooth operation of computer systems and devices. This position requires expertise in various technologies and a proactive approach to resolving technical challenges.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network issues.<br>• Troubleshoot and resolve problems related to Android devices, Apple devices, and Mac computers.<br>• Configure and deploy computer hardware and software systems, ensuring proper functionality.<br>• Manage user accounts and permissions using Active Directory.<br>• Support Citrix and Cisco technologies to maintain system performance and security.<br>• Perform routine system maintenance and updates to optimize functionality.<br>• Assist with configuration management and ensure compliance with company standards.<br>• Collaborate with team members to implement new deployments and upgrades.<br>• Document technical issues and solutions to improve future support processes.<br>• Deliver exceptional customer service to internal and external users.
<p><strong>Business Analyst – Construction Portfolio, Project, and Resource Management Systems</strong></p><p><strong>Location:</strong> PST Remote (Client based in the Seattle, WA area)</p><p><strong>Employment Type:</strong> 6 Month Contract (Potential for Extension or Conversion</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Job Overview</strong></p><p>We are seeking an experienced <strong>Business Analyst</strong> to support a large‑scale Construction Portfolio, Project, and Resource Management System implementation. This role is ideal for someone who thrives in dynamic environments, enjoys collaborating across multiple stakeholder groups, and is motivated by complex, enterprise‑level technology projects.</p><p>The Business Analyst will work closely with the Project Manager, vendor implementation team (as applicable), and internal business and technical stakeholders to ensure that all business, functional, technical, and performance requirements are identified, validated, documented, and traceable throughout the project lifecycle. This role will also support process mapping, requirements analysis, RFP development, testing readiness, and post‑go‑live validation.</p><p><strong>Key Responsibilities</strong></p><p><strong>Process Mapping & Use Case Definition</strong></p><ul><li>Develop <strong>as‑is and to‑be process maps</strong> for construction‑related workflows.</li><li>Define and document <strong>use cases, user stories, and acceptance criteria</strong>.</li><li>Translate business needs into <strong>clear technical specifications</strong>, ensuring alignment with existing systems and infrastructure.</li></ul><p><strong>Stakeholder Coordination</strong></p><ul><li>Serve as a liaison between <strong>business units, technical teams, and project leadership</strong>.</li><li>Facilitate stakeholder review sessions, requirement validation workshops, and feedback loops across all workstreams.</li></ul><p><strong>Requirements Elicitation & Analysis</strong></p><ul><li>Lead requirements‑gathering sessions with subject matter experts.</li><li>Conduct <strong>fit‑gap analyses</strong> to evaluate solution alignment with program needs.</li><li>Maintain requirement documentation throughout the project lifecycle.</li></ul><p><strong>RFP Development</strong></p><ul><li>Prepare a fully defined <strong>Request for Proposal (RFP)</strong>, including detailed business and functional requirements.</li><li>Collaborate with procurement and legal teams to finalize the RFP package.</li><li>Assist in drafting sections such as business context, scope, and desired outcomes.</li><li>Develop <strong>vendor evaluation criteria</strong> to support the selection process.</li></ul><p><strong>Testing & Delivery Readiness</strong></p><ul><li>Support the definition of <strong>UAT test coverage</strong> and develop corresponding test scripts.</li><li>Maintain traceability documents linking requirements to test cases and outcomes.</li><li>Validate operational readiness for transition and support <strong>post–go‑live verification</strong>.</li></ul>
We are looking for an experienced Business Analyst to join our team in Houston, Texas. This role involves analyzing business processes, identifying improvement opportunities, and collaborating with cross-functional teams to deliver effective solutions. The ideal candidate will bring a strong analytical mindset, excellent communication skills, and a proven ability to thrive in dynamic environments.<br><br>Responsibilities:<br>• Conduct in-depth analysis of business processes to identify areas for improvement and optimization.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable plans.<br>• Facilitate discussions with teams to ensure alignment with project goals and objectives.<br>• Review and analyze documentation to ensure accuracy and completeness.<br>• Provide support for call center operations by evaluating customer service processes and recommending enhancements.<br>• Apply Agile and Scrum methodologies to manage projects and ensure timely deliverables.<br>• Perform gap analysis to identify discrepancies between current and desired states, proposing solutions to bridge those gaps.<br>• Prepare detailed reports and presentations to communicate findings and recommendations.<br>• Work closely with technical teams to implement solutions that address identified needs and challenges.<br>• Maintain a proactive approach to problem-solving, ensuring business goals are met efficiently.
<p>Position Overview</p><p>We are seeking a detail-oriented <strong>Business Systems Analyst (BSA)</strong> to bridge the gap between business needs and technology solutions. The Business Systems Analyst will work closely with business stakeholders, product teams, and IT departments to analyze requirements, improve processes, and support the implementation and optimization of enterprise systems. The ideal candidate combines strong analytical skills with a deep understanding of business processes and system capabilities.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, analyze, and document <strong>business and technical requirements</strong> from stakeholders.</li><li>Translate business needs into <strong>functional specifications and system requirements</strong>.</li><li>Evaluate existing systems and processes to identify <strong>improvement opportunities and efficiencies</strong>.</li><li>Collaborate with developers, QA teams, and product owners to ensure requirements are properly implemented.</li><li>Support <strong>system implementation, upgrades, and integrations</strong>.</li><li>Create <strong>process flows, use cases, and documentation</strong> to support system functionality and user training.</li><li>Participate in <strong>testing activities</strong>, including system testing and user acceptance testing (UAT).</li><li>Troubleshoot system issues and work with technical teams to resolve them.</li><li>Assist with <strong>data analysis, reporting, and business intelligence initiatives</strong>.</li><li>Maintain documentation for <strong>system configurations, workflows, and business processes</strong>.</li></ul><p><br></p>
Robert Half is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills. What you get to do every single day · Analyze and review business, technical, and functional requirements · Work in close partnership with development team to invent and analyze product requirements to meet business goals · Craft comprehensive user stories and profiles · Develop creative and highly usable solutions for new product requirements · Collaborate with designers on wire-frames, interactions and user flows · Work with development and QA teams to test and implement new corrections and improvements · Assist with the development of customer-focused documentation for software solutions
<p><strong>Role Overview</strong></p><p>The Telecommunications Analyst III – POTS Transition supports the POTS Transition Team, which is responsible for implementing POTS (Plain Old Telephone Service) replacement solutions and coordinating field execution activities. This role focuses on managing end‑to‑end replacement efforts, including site coordination, service provider engagement, installation oversight, post‑cutover validation, and savings calculation.</p><p>The position works closely with the Disconnect Coordination Team (DCT) to ensure timely execution of disconnect activities once replacement solutions are fully implemented. The ideal candidate brings extensive experience with legacy voice and data circuits, strong field execution capabilities, and the ability to manage complex, multi‑stakeholder initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Implement POTS replacement solutions at field locations</li><li>Coordinate with site contacts, service providers, vendors, and telecom carriers</li><li>Schedule and manage site surveys and oversee installation activities</li><li>Validate operational readiness following cutover</li><li>Calculate cost savings associated with completed POTS replacements</li><li>Notify the Disconnect Coordination Team (DCT) once replacements are complete and disconnects can proceed</li><li>Maintain effective cross‑functional communication to ensure accurate execution and alignment</li></ul><p><br></p><p><strong>Detailed Responsibilities</strong></p><ul><li>Lead execution of POTS replacement initiatives across assigned locations</li><li>Gather and validate requirements in collaboration with site contacts and stakeholders</li><li>Coordinate site surveys, installation schedules, and service provider activities</li><li>Oversee replacement installations and confirm services are functioning as intended post‑cutover</li><li>Prepare and present findings, recommendations, and status updates to project leadership and stakeholders</li><li>Track progress, timelines, risks, and dependencies across multiple initiatives</li><li>Calculate and document realized cost savings tied to completed replacements</li><li>Maintain accurate records in designated tracking and reporting systems</li><li>Collaborate closely with the Disconnect Coordination Team (DCT) to enable follow‑on disconnect execution</li></ul><p><br></p><p><strong>Key Interactions</strong></p><p>This role works closely with a broad range of internal and external partners, including:</p><ul><li>Internal site contacts and business stakeholders</li><li>Telecommunications carriers and service providers</li><li>Vendors supporting surveys and installations</li><li>Sourcing and digital teams</li><li>Disconnect Coordination Team (DCT)</li><li>Project and operational leadership</li></ul><p>Strong communication, coordination, and stakeholder management skills are essential for success.</p>
<p>The ideal candidate will be responsible for:</p><ul><li>Serving as a key point of contact for escalated network or application performance concerns</li><li>Administering and maintaining network monitoring platforms and configuration management systems</li><li>Providing hands‑on technical support for all network infrastructure components</li><li>Using the organization’s service management portal to track, document, and process incidents, outages, and change activities</li><li>Researching, assessing, and recommending new technologies that align with industry standards and operational best practices</li><li>Planning, coordinating, and overseeing change activities during scheduled maintenance periods</li><li>Collaborating and communicating effectively with global teams, end users, and technical stakeholders</li></ul><p><br></p>
We are looking for an experienced Network Analyst III to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in supporting enterprise network operations and collaborating on projects requiring advanced networking expertise. This role involves direct interaction with end users, requiring strong communication and troubleshooting skills, as well as extensive experience with firewalls and network security.<br><br>Responsibilities:<br>• Provide technical support for network-related issues, ensuring timely resolution and minimal disruptions.<br>• Act as a resource for diagnosing and resolving performance issues across networks and applications.<br>• Utilize network monitoring and configuration management tools to oversee operations and maintain optimal performance.<br>• Manage service requests, outages, and change requests through the organization's service portal.<br>• Identify and recommend technologies and solutions based on industry standards and best practices.<br>• Coordinate and oversee scheduled maintenance activities, including weekend operations.<br>• Collaborate effectively with global teams and end users to address technical concerns and provide clear communication.<br>• Troubleshoot and analyze data packets using tools like Wireshark to identify root causes of application performance issues.<br>• Support field technicians and ensure seamless operations within the Oil and Gas industry.<br>• Maintain and configure firewalls, VPNs, and other security protocols to safeguard network integrity.