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3 results for Help Deskdesktop Support Analyst in Waller, TX
- Houston, Texas
- onsite
- Temporary / Contract
- 21.85 - 25.3 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a fully on-site operations environment in Houston, Texas. This Long-term Contract position is ideal for someone who can step into a fast-paced setting, resolve day-to-day user issues efficiently, and collaborate closely with both IT and operations teams. The role focuses on maintaining desktop performance, supporting end users, and ensuring timely response to service requests in a compact, high-activity center.<br><br>Responsibilities:<br>• Deliver on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues across the operation.<br>• Troubleshoot Windows 10 and Microsoft environment problems, restoring user productivity through practical and timely solutions.<br>• Manage incoming service desk tickets, prioritize requests appropriately, and provide clear updates through resolution.<br>• Support user account administration tasks in Active Directory, including access changes, password resets, and basic permissions support.<br>• Work closely with both IT leadership and operational stakeholders to align technical support with daily business needs.<br>• Set up, maintain, and replace end-user equipment as needed to keep workstations functioning reliably in an on-site setting.<br>• Assist with technical readiness for operational changes or environment updates when required as part of ongoing support activities.<br>• Document recurring issues, resolutions, and support activities to improve service consistency and knowledge sharing.
- 2026-09-16T00:00:00Z
- the Woodlands, Texas
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in The Woodlands, Texas. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access-related issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, addressing service requests efficiently, and helping employees stay productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users.<br>• Investigate and resolve service desk tickets by prioritizing requests, diagnosing problems, and documenting solutions clearly.<br>• Support user account administration tasks within Active Directory, including access updates and password-related assistance.<br>• Troubleshoot operating system, application, and basic connectivity problems across Microsoft Windows 10 environments.<br>• Configure, deploy, and maintain end-user workstations and peripheral devices to meet business needs.<br>• Escalate more complex incidents when necessary while maintaining communication with users on status and next steps.<br>• Record troubleshooting activities, resolutions, and recurring issues to improve support processes and knowledge sharing.
- 2026-09-22T00:00:00Z
- Houston, Texas
- onsite
- Temporary / Contract
- 64.125 - 74.25 USD / Hourly
- We are looking for an experienced Level 3 Cybersecurity Analyst to support and strengthen enterprise security operations in Houston, Texas. This Long-term Contract position is ideal for a detail-oriented candidate who can protect Windows-based environments, administer secure access, and help maintain resilient infrastructure across end-user and server platforms. The role combines hands-on security administration with system oversight, requiring strong judgment, technical depth, and the ability to work across core technologies such as Active Directory, Microsoft Windows Server, Windows 10, Dell platforms, and Citrix environments.<br><br>Responsibilities:<br>• Oversee security administration activities across enterprise systems, with a focus on protecting Windows server and desktop environments.<br>• Manage identity and access controls within Active Directory, including account provisioning, permissions review, and policy enforcement.<br>• Monitor, maintain, and harden Microsoft Windows Server infrastructure to support secure and reliable business operations.<br>• Support endpoint security for Windows 10 devices by addressing vulnerabilities, applying controls, and coordinating remediation efforts.<br>• Administer and troubleshoot security-related issues across Dell Technologies hardware and associated enterprise platforms.<br>• Maintain secure access and session integrity within Citrix environments, resolving risks that could affect availability or user productivity.<br>• Investigate system security events, analyze operational issues, and implement corrective actions to reduce exposure and improve stability.<br>• Document configurations, security procedures, and administrative activities to support compliance, audit readiness, and operational consistency.
- 2026-09-23T00:00:00Z