Are you a detail-oriented detail oriented with a welcoming demeanor and strong customer service skills? Join our team as a Front Desk Clerk, where your expertise and friendly personality will help create a positive experience for residents! About the Role: As a Front Desk Clerk, you will be the warm, detail oriented face of our property, managing the front desk with a strong focus on access control. With our doors locked 24/7, you’ll ensure our community remains safe and secure by assisting residents using key fobs to access the building. After regular office hours, you’ll also provide exceptional service by helping residents retrieve packages from the locked package room — a key responsibility of this role. Key Responsibilities: Serve as the first point of contact, ensuring a detail oriented and welcoming atmosphere. Maintain access control protocols for the building and assist residents with entry. Facilitate after-hours package retrieval for residents from the locked package room. Provide general customer service and respond to resident inquiries with professionalism and care. Top 3 Must-Haves (Hard Skills): Previous front desk experience (preferred). Strong customer service skills. Property management experience (a plus). Required Software Skills: Proprietary software training will be provided. Ideal Candidate Traits (Soft Skills/Personality Fit): detail oriented demeanor. Friendly and approachable. Detail-oriented, ensuring accuracy and efficiency in all tasks.
<p>Our client is seeking an experienced <strong>Payroll Coordinator</strong> to join their team and play a key role in ensuring accurate and timely payroll processing. This position is responsible for managing high-volume payroll, processing upwards of 1,000 employees weekly, and handling both hourly and salaried payroll. The Payroll Coordinator will process timesheets through an automated time collection system (with more manual involvement than ADP), prepare tax files for submission to a third-party filing service, and assist with year-end reporting, including W-2 processing. Additional responsibilities include maintaining employee records related to payroll and employer contributions, resolving discrepancies, and supporting statutory tax reporting.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p><p><br></p><p>The ideal candidate will bring <strong>3+ years of payroll experience</strong>, with a strong background in high-volume payroll processes. Experience with payroll tax and union payroll is highly desirable, and familiarity with Deltek Costpoint is a significant plus. We are seeking someone who is adaptable, detail-oriented, and comfortable working with multiple payroll systems rather than relying on just one.</p><p>If you’re a payroll professional with a proven track record of accuracy and efficiency in fast-paced environments, this is an excellent opportunity to contribute your expertise to a dynamic organization.</p>
<p><strong><u>Office Administrator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite - 5 days per week in office role*</p><p><br></p><p>Robert Half has partnered with a well-respected and established organization in their search of an administrative professional to be the 'face and voice' of their business! This role will triage incoming phone calls, maintain the front lobby area, and support member of the executive team directly. Ideal background includes strong administrative and customer service experience, pleasant demeanor for all in-person/phone/email communications with internal and external professionals. We are looking for an organized and detail-oriented <strong><u>Office Administrator </u></strong>as this role is vital in ensuring smooth daily operations and providing exceptional administrative support across various functions. If you excel in multitasking, thrive in fast-paced environments, and have a knack for delivering top-notch customer service, we encourage you to apply.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Promptly manage incoming calls, emails, and visitors with professionalism </li><li>Maintain office calendars, coordinate meetings and travel for executive team.</li><li>Manage office supply orders for breakroom and restroom supplies</li><li>Maintain a tidy reception, handle incoming and outgoing mail.</li><li>Coordinate leadership team meetings and company events </li><li>Expense reports processing </li></ul><p>**Our client offers a very robust benefit package for all employees as well as a collaborative environment**</p><p><br></p><p><strong>For immediate consideration,</strong> please apply today and/or email your resume to: <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential. </p><p><br></p>
<p>As a Customer Service Representative, you will serve as the primary point of contact for customer inquiries, ensuring that all customer needs are addressed professionally and efficiently. You’ll leverage your communication and problem-solving skills to maintain customer satisfaction and contribute to our company’s success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone, email, or chat in a professional and courteous manner.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer complaints and concerns efficiently, escalating issues to appropriate teams when necessary.</li><li>Process orders, returns, and account updates as required.</li><li>Maintain detailed and accurate customer records.</li><li>Collaborate with internal teams to address customer feedback and improve service workflows.</li><li>Stay up-to-date with product and service offerings to confidently assist customers.</li><li>Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Patient Registration Specialist</strong> to join our healthcare client’s team. If you have strong organizational skills, thrive in a fast-paced environment, and enjoy providing top-notch customer service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Front Desk Coordination:</strong> Serve as the first point of contact for patients, ensuring smooth front desk operations.</li><li><strong>Phone Support:</strong> Answer phone inquiries professionally, directing calls appropriately while maintaining proper records.</li><li><strong>Patient Check-in/Check-out:</strong> Facilitate seamless patient intake and discharge processes, verifying necessary documentation.</li><li><strong>Appointment Scheduling:</strong> Efficiently manage appointment calendars, ensuring timely scheduling and rescheduling when necessary.</li><li><strong>Patient Care:</strong> Promote a welcoming and supportive experience for patients, addressing questions and concerns empathetically.</li><li><strong>Customer Service:</strong> Deliver exemplary service by promptly addressing patient inquiries and maintaining a positive demeanor.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li>Previous experience in a healthcare or administrative setting is strongly preferred.</li><li>Exceptional organizational and multitasking abilities.</li><li>Strong communication and interpersonal skills to ensure patient satisfaction.</li><li>Familiarity with patient management systems is a plus.</li><li>High level of professionalism and the ability to maintain confidentiality.</li><li>Availability for flexible hours depending on clinic operations.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p><strong><u>Customer Service Specialist</u></strong><em> - dynamic company and culture!</em></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic team? Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Lead role. If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.</p><p><br></p><p>*Fully onsite, 5 days per week in the office*</p><p><br></p><p><em><u>Position Overview:</u></em></p><p>• Accurately input customer orders and related data into the system to ensure error-free processing.</p><p>• Monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies.</p><p>• Perform general administrative tasks, including filing, documentation, and generating reports.</p><p>• Work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders.</p><p>• Utilize ERP system to manage orders, inventory, and customer information effectively.</p><p>• Maintain clear and precise communication with customers to address inquiries and provide updates.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 3+ years of relevant experience.</li><li><strong>Skills:</strong> ERP system preferred, proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of an organization with an awesome culture and top-notch benefits</li></ul><p><br></p><p><strong>To be considered</strong>, apply today or email your resume to <strong><u>Drew.Schroll@RobertHalf com. </u></strong></p><p><br></p>
We are looking for a dedicated and detail-oriented Physician Office Liaison to join our team in New Haven, Connecticut. In this long-term contract position, you will play an essential role in supporting the administrative needs of a busy multidisciplinary breast care practice. This hybrid role involves both coordinating new patient onboarding and serving as a liaison during clinic sessions to ensure optimal patient and physician experiences.<br><br>Responsibilities:<br>• Coordinate and schedule new patient consultations for a multidisciplinary team, including surgeons, medical oncologists, and midlevel practitioners.<br>• Gather and compile necessary medical records, test results, and reports to support weekly multidisciplinary breast clinic sessions.<br>• Act as a liaison during clinic hours, ensuring patients and physicians are informed and that the clinic operates smoothly and efficiently.<br>• Provide administrative support for breast medical oncology, including managing patient calls and scheduling.<br>• Ensure timely and accurate documentation of all patient-related information within the required systems.<br>• Communicate effectively with referring physicians, patients, and team members to address inquiries and coordinate care.<br>• Assist with onboarding new patients by following established protocols and ensuring all necessary steps are completed.<br>• Utilize Epic software and other computer-based systems to manage scheduling, documentation, and patient records.<br>• Support clinical operations by maintaining workflows and adhering to established protocols.<br>• Collaborate with team members to ensure seamless coordination of care and patient satisfaction.
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
We are looking for a dedicated Physician Office Liaison to join our team in New Haven, Connecticut. This role offers a unique opportunity to combine administrative expertise with patient-centered care in a fast-paced healthcare environment. As part of a multidisciplinary team, you will play a key role in supporting both new patient onboarding and ongoing coordination for a busy physician practice. This is a long-term contract position.<br><br>Responsibilities:<br>• Coordinate scheduling for new patient consultations, ensuring timely appointments for multidisciplinary teams, including surgeons, medical oncologists, and midlevel practitioners.<br>• Compile and organize comprehensive medical records, such as pathology, radiology, and surgical reports, needed for consultations and weekly multidisciplinary breast clinics.<br>• Serve as a liaison during multidisciplinary breast clinic sessions, keeping patients and physicians informed and ensuring smooth, organized clinic operations.<br>• Provide administrative support for Breast Medical Oncology, assisting with patient intake, scheduling, and documentation needs.<br>• Facilitate effective communication between referring physicians, patients, and the care team to ensure a seamless onboarding process.<br>• Monitor clinic workflows and address any issues promptly to maintain efficient operations.<br>• Utilize computer-based systems, including Epic software, to manage patient records, schedule appointments, and document interactions.<br>• Support clinical trial operations by ensuring proper documentation and adherence to protocols as needed.<br>• Assist with triage and respond to patient calls, providing accurate information and handling inquiries professionally.<br>• Maintain a strong understanding of medical terminology and procedures to ensure accuracy in all administrative tasks.
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
<p>Our Cranston based client is looking to add a motivated and detail-oriented Collections Specialist to their growing team. In this role, you will be responsible for managing outstanding AR balances, contacting customers for payment, resolving billing issues and ensuring timely collection of outstanding balances. </p><p><br></p><p>What you can expect on a daily basis:</p><p><br></p><p>• Contact customers via phone, email, and written communication to follow up on past-due invoices.</p><p>• Maintain accurate and up-to-date records of all collection activity and communications.</p><p>• Resolve customer billing issues and disputes promptly and professionally.</p><p>• Prepare and send out account statements, collection letters, and payment reminders.</p><p>• Recommend accounts for further action or escalation when necessary.</p><p>• Process payments and post to customer accounts as needed.</p><p><br></p><p><br></p>
