<p> Key Identifiers for the Position Seeking a detail-oriented Public Outreach Specialist to support communication, outreach and engagement activities for complex airport infrastructure projects. This role works closely with multiple project teams to assist with public-facing communications, stakeholder coordination, and outreach efforts across key phases of project delivery, including planning, design, preconstruction, and construction. The position assists in the development and delivery of the Terminal Development Improvement Program (TDIP) public and community outreach programs to promote project goals/mission. This role involves developing, implementing, and managing communication strategies to maintain consistent messaging, facilitate stakeholder engagement, and provide public transparency throughout all phases of the project, from design through construction. This role is hands-on and collaborative, providing day-to-day communications support. Essential Job Duties Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards. Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders. Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences. Coordinates logistics for media events, press tours, milestone activities, and other publicfacing project communications. Provides strategic communication support. Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate. Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy. Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics. Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences. Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities. Collaborates with contractors to implement communication protocols. Hardware/Software Knowledge Superior working knowledge of Canva, Adobe Illustrator and InDesign Proficiency with Microsoft systems including Excel, Word, Power Point, Teams and Outlook Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications Professional Experience Level/Other Qualifications Bachelor’s or master’s degree in communications, public relations, planning, journalism, marketing, or a related field. Minimum 10 years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects. Relevant professional licensure or certifications in public relations or related fields preferred. Excellent written, visual, and verbal communication skills. P </p>
<p> Key Identifiers for the Position Seeking a detail-oriented Construction Logistics Specialist to support communication and engagement activities for complex infrastructure projects. This role works closely with a project team to assist with public-facing communications, stakeholder coordination, and outreach efforts across key phases of project delivery, including planning, design, preconstruction, and construction. The position focuses on executing established communication plans, supporting community engagement activities, and ensuring timely, accurate information is shared with external stakeholders, partners, and the public. This role is hands-on and collaborative, providing dayto-day communications support. Essential Job Duties Develops and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, construction notices, exhibits and presentations, ensuring consistency with approved messaging and branding standards. Supports internal communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing among project teams, partners, and internal stakeholders. Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences. Coordinate project logistics, schedules, deliveries and scope execution and support communication distribution throughout program, and internal stakeholders. Verification of project components (i.e. permit verification, notice and permissions, and project requirements) Verifying that the contractors are delivering documents, phasing plans, site laydown, construction notices and other information per the contract documents. Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate. Assists with project-related stakeholder engagement initiatives and maintains organized records of internal outreach communications activities. Provides logistic project information to the necessary communications manager and regularly provides updates for Publication and external outreach purposes. Collaborate with Project Managers, Construction Managers and Contractors to align the logistics between projects and various project programs in coordination with Terminal Operations, Integrated Operations, Airfield Operations, Public Safety, and the Guest Experience team. Monitor construction activities between various projects and track operation limitations, mitigate funneling points, and elevate situations for project teams, development leadership and stakeholders. Coordination and reporting to global Construction Logistics Management for information and collaboration with other delivery support teams and project controls. Provide reporting to Executive Team and Airport Development Executives Hardware/Software Knowledge Superior working knowledge of Canva, Adobe Illustrator and InDesign Proficiency with Microsoft systems including Excel, Word, Power Point, Teams and Outlook Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications </p>
<p><strong>Marketing Associate / Coordinator / Assistant (Temporary)</strong></p><p><strong>Service Type:</strong> 52 Week Contract</p><p><strong>Location: </strong>Glendale, CA 91201</p><p><strong>Overview</strong></p><p>We are seeking a highly organized, proactive, and creative <strong>Marketing Associate</strong> to support retention and innovation initiatives within a dynamic retail marketing team. This junior-level role is ideal for someone eager to learn, collaborate, and contribute to high-impact campaigns that drive customer loyalty, engagement, and growth.</p><p>The Marketing Associate will work closely with cross-functional partners across Marketing Strategy, PR, Digital Marketing, Creative, Digital Product, Data/Tech, and E-Commerce Site teams to help execute strategies that elevate the overall customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing and rolling out retention-focused campaigns, including loyalty programs, seasonal activations, and personalized outreach.</li><li>Coordinate timelines, asset delivery, and stakeholder communication for smooth execution of marketing initiatives.</li><li>Help identify innovative messaging and incremental editorial approaches to increase audience engagement.</li><li>Support planning and execution of CRM activations across email, SMS, push notifications, and app channels.</li><li>Maintain the CRM benefits calendar and ensure alignment with broader promotional and marketing timelines.</li><li>Manage the TikTok content calendar and assist in coordinating content with internal teams, PR partners, and cross-functional business units as needed.</li><li>Assist in reviewing and monitoring TikTok content creators to support brand safety standards.</li><li>Contribute to pilot programs and A/B testing across new and emerging marketing tactics (e.g., SMS, experimental activations).</li><li>Track campaign performance metrics and compile insights to inform future innovation efforts.</li><li>Assist in identifying key customer lifecycle moments—such as welcome, post-purchase, winback, and price-drop opportunities—to support engagement and retention.</li><li>Collaborate with CRM and analytics teams to analyze performance data and uncover gaps or friction points.</li><li>Support the development of journey-based campaigns across email, SMS, site, and social channels that align with seasonal priorities and product launches.</li><li>Partner with Email, SMS, and Site teams to ensure cohesive messaging and strategic alignment.</li><li>Work with creative and digital teams to ensure assets and functionality support campaign goals and brand standards.</li><li>Coordinate with Consumer Insights and Analytics teams to measure campaign results and extract key learnings.</li><li>Maintain tracking documents and prepare weekly performance summaries.</li><li>Prepare meeting agendas, document action items, and capture next steps.</li><li>Provide project management support, activation follow-ups, and logistical coordination.</li></ul>
<p><strong>Office Management & Operations (35%)</strong></p><ul><li>Serve as the primary point of contact for all Department programs, projects, and initiatives.</li><li>Coordinate and support public relations, outreach, and recruitment activities.</li><li>Act as Department liaison to internal university departments (Controller, Registrar, ITS, Facilities Management, Library, Extension, Office of Research & Sponsored Projects, University Relations, etc.) and external partners.</li><li>Support faculty, speakers, donors, guests, partners, and administrators through preparation of materials, documentation, and logistical coordination.</li><li>Maintain confidential records and files in collaboration with the Program Coordinator and Grant & Budget Specialist.</li><li>Coordinate, supervise, and provide administrative oversight for graduate assistants, interns, and work-study students; support fellows and research associates.</li><li>Manage day-to-day office operations, including troubleshooting office equipment and developing user guides for software and systems (email, Banner, LiveText, word processing tools, etc.).</li><li>Purchase office supplies, track inventory, and maintain records of Department assets.</li><li>Coordinate and manage Department mail distribution and electronic accounts.</li></ul><p><strong>Professional Development & Certificate Programs (20%)</strong></p><ul><li>Provide administrative and logistical support for professional development offerings and certificate programs.</li><li>Create and distribute marketing materials (flyers, digital communications) and support recruitment efforts.</li><li>Respond to inquiries from prospective participants and partners.</li><li>Assist with registration, scheduling instructors, preparing course materials, reserving space, coordinating technology, ordering catering, and processing invoices and related budget documentation.</li><li>Coordinate and staff Department events, including featured speaker series, certificate programs, institutes, advisory meetings, webinars, orientations, and conferences.</li></ul><p><strong>Communications & Outreach (20%)</strong></p><ul><li>Review, edit, and update Department website content, publications, and written communications to ensure accuracy, consistency, and relevance.</li><li>Maintain and manage Department databases, interest forms, mailing lists, and contact records.</li><li>Support communication strategies that enhance Department visibility and engagement with internal and external stakeholders.</li></ul><p><strong>Research, Assessment & Impact Data Support (10%)</strong></p><ul><li>Support research and evaluation processes related to Department initiatives and grants.</li><li>Track, monitor, and report data related to website analytics, program evaluations, surveys, enrollment, and grant outcomes.</li><li>Schedule site visits and observations; prepare invoices and manage budget-related documentation tied to research and evaluation activities.</li></ul>
