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14 results for Customer Service Specialist in Ventura, CA

REMOTE: Client Relations Specialist

Los Angeles, CA
remote
Temporary to Hire
24.00 - 28.00 USD / Hourly
Robert Half Legal is partnering with a boutique probate litigation firm in search of a Client Solutions Specialist for a fully remote, contract-to-hire opportunity. This is a full-time position working Monday through Friday, 8:00 AM to 5:00 PM PST. During the contract period, pay will be $24-$28/hour, with anticipated conversion compensation of $55,000-$65,000 annually. The firm is seeking a dynamic, client-focused professional who is comfortable handling a high volume of phone and online inquiries while delivering exceptional service with empathy and professionalism. This role is ideal for someone who is highly organized, detail oriented, tech savvy, and able to multitask effectively in a fast-paced legal environment. Key Responsibilities<ul><li>Serve as a first point of contact for prospective clients by answering, screening, and directing inbound calls</li><li>Monitor and respond promptly to online inquiries from potential clients</li><li>Assess and qualify leads based on established intake criteria</li><li>Enter and track lead information accurately in the firm’s CRM system</li><li>Assist attorneys with gathering documentation needed to evaluate and qualify prospective matters</li><li>Schedule consultations and calls between qualified leads and attorneys</li><li>Conduct timely follow-up communications with prospective clients</li><li>Run conflict checks using the CRM and other internal databases</li><li>Help maintain CRM workflows and process documentation</li><li>Support additional marketing and business development projects as needed</li></ul>
2026-07-22T23:43:44Z

Sr Service Desk

Los Angeles, CA
onsite
Temporary to Hire
33.25 - 38.50 USD / Hourly
We are looking for an experienced Sr Service Desk specialist to provide high-quality remote technical support for users in California. This contract opportunity is ideal for someone who communicates confidently, delivers excellent customer service, and thrives in a detail-oriented environment supporting a fast-paced organization. The role focuses on resolving service desk issues efficiently, documenting support activity thoroughly, and assisting employees with day-to-day technology needs. Responsibilities: • Deliver remote technical assistance to end users by diagnosing and resolving hardware, software, access, and connectivity issues in a timely manner. • Provide attentive support to employees and senior stakeholders, ensuring a detail-oriented and service-oriented experience with every interaction. • Record incidents, troubleshooting steps, resolutions, and follow-up actions accurately within support documentation systems. • Escalate complex technical problems when needed and coordinate with internal teams to drive issues through to resolution. • Monitor incoming service requests, prioritize workload effectively, and maintain consistent response times across multiple support channels. • Guide users through remote access and other standard technology tools, helping them remain productive with minimal disruption. • Contribute to operational continuity by supporting service desk processes and assisting with technical changes as assigned. • Uphold a consistent and detail-oriented approach that aligns with a structured workplace culture and high-touch support expectations.
2026-07-08T23:28:41Z

Office Services Associate

Santa Monica, CA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for an Office Services Associate to support daily administrative operations for a client site in California. This contract position plays an important role in keeping copy, mail, scanning, and front-of-office support services running smoothly in both physical and digital environments. The ideal candidate is organized, service-minded, and comfortable managing multiple priorities while maintaining accuracy, confidentiality, and a strong workplace presence. Responsibilities: • Manage incoming office service requests by recording work accurately, reviewing instructions, and confirming details before starting each assignment. • Complete day-to-day copy, reprographics, mail, intake, and document handling tasks in accordance with established service standards and client expectations. • Coordinate workload effectively to ensure assignments are processed in the right sequence and delivered within committed turnaround times. • Communicate proactively with clients, team members, and leadership regarding deadlines, job status, or issues that could affect completion. • Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep machines ready for use. • Review completed work for accuracy and quality, while helping uphold consistent standards across team output. • Handle sensitive materials with discretion and follow company and client policies related to confidentiality, security, and workplace procedures. • Support additional site services such as reception, hospitality, audio/visual assistance, or other administrative tasks as business needs require. • Lift and move boxes, paper, and mail items as needed, including materials up to 50 pounds on a regular basis. • Use equipment and office resources responsibly to promote efficient operations and cost-conscious service delivery.
2026-07-15T14:43:49Z

Office Services Associate

Santa Monica, CA
onsite
Temporary / Contract
19.95 - 21.00 USD / Hourly
We are looking for an Office Services Associate to support day-to-day administrative and operational services for a client site in Santa Monica, California. This Contract position is ideal for someone who enjoys a fast-moving environment and takes pride in delivering dependable copy, mail, scanning, and workplace support. The role requires strong customer service, careful handling of sensitive materials, and the ability to balance multiple requests while maintaining quality and turnaround expectations. Responsibilities: • Manage incoming office service requests by reviewing instructions, confirming job details, and documenting work accurately before production begins. • Provide copy, printing, scanning, mail, and intake support across both physical and digital workflows while following established service standards. • Organize tasks based on urgency and committed delivery times to ensure completed work reaches clients and internal teams on schedule. • Monitor the quality of completed assignments, checking for accuracy and consistency in your own output and assisting with quality review when needed. • Communicate proactively with supervisors and clients regarding deadlines, request changes, service issues, or questions that may affect completion times. • Resolve routine equipment and production issues, replenish paper and toner, and keep machines ready for daily use. • Handle confidential documents with discretion and follow company and client policies for secure processing and distribution. • Support additional workplace services, which may include reception, hospitality, audio/visual assistance, or other back-office functions as business needs change.
2026-07-20T21:18:44Z

Temporary Receptionist

Los Angeles, CA
remote
Temporary / Contract
18.00 - 21.00 USD / Hourly
Are you a polished, customer-focused professional who enjoys creating a welcoming first impression? We're seeking a Temporary Receptionist to join a busy and professional office for a 4-week contract assignment. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys interacting with people, and can hit the ground running.What You'll Do:<ul><li>Greet and welcome clients, visitors, and employees with a friendly and professional demeanor.</li><li>Answer and direct incoming multi-line phone calls efficiently.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Schedule conference rooms and assist with meeting preparation.</li><li>Provide administrative support including data entry, filing, scanning, and document preparation.</li><li>Assist various departments with special projects as needed.</li><li>Ensure a positive experience for all guests while maintaining confidentiality and professionalism.</li></ul>
2026-08-05T00:04:58Z

Front Desk Coordinator

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a welcoming and organized Front Desk Coordinator to support daily workplace operations. This Contract position is ideal for someone who enjoys creating a positive first impression, coordinating front-of-house activities, and keeping the office environment running smoothly. The successful candidate will serve as a key point of contact for visitors, employees, and vendors while helping maintain an efficient and well-organized workplace experience. Responsibilities: • Greet visitors, employees, and guests in a courteous manner and ensure a positive front desk experience. • Manage incoming calls, direct inquiries to the appropriate contacts, and respond to routine reception-related requests. • Coordinate visitor check-in procedures, issue access support as needed, and maintain accurate guest records. • Oversee front desk coverage throughout the day and help keep common areas orderly, presentable, and ready for use. • Receive mail, deliveries, and packages, then distribute items promptly to the correct recipients. • Provide administrative support such as scheduling assistance, meeting coordination, and general office communication. • Partner with workplace and office teams to address day-to-day facility or service requests efficiently. • Monitor office supplies at the reception area and request replenishment to support uninterrupted daily operations.
2026-08-04T18:33:44Z

Medical Collections Specialist

Los Angeles, CA
onsite
Temporary to Hire
25.00 - 31.00 USD / Hourly
A Hospital in Los Angeles is seeking a Medical Collections Specialist with experience in credit balances. The Medical Collections Specialist must be successful with investigating, tracking, and resolving denied medical insurance claims. The Medical Collections Specialist must have 2 years medical billing and medical insurance collections experience, Responsibilities: <ul><li>Investigating and resolving denied claims from various insurance providers.</li><li>Reviewing credit balances and denials management. </li><li>Conduct thorough and detailed review of patient bills, insurance benefits, and medical records to identify discrepancies and ensure proper billing.</li><li>Follow up on outstanding claim denials and secure reimbursement where possible.</li><li>Liaise with insurance companies, healthcare providers, and patients to rectify claims denials and resolve discrepancies.</li><li>Responsible for identifying patterns and trends in claim denials and propose solutions for reducing denial rates.</li><li>Submit appeals and reconsideration requests to insurance companies for denied claims.</li><li>Strong understanding of HMO and PPO.</li></ul>
2026-07-28T14:58:49Z

Tax Staff - Public

Santa Barbara, CA
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a tax specialist to join our team in California, supporting a broad client base that includes privately held businesses and high-net-worth individuals. This position combines tax return preparation with accounting-related work and offers the opportunity to contribute in a hands-on, client-service-driven environment. The ideal candidate brings strong technical tax knowledge, careful attention to detail, and the ability to manage financial information accurately and efficiently. Responsibilities: • Prepare federal and related tax returns for individuals, corporations, partnerships, and trusts with a high level of accuracy and timeliness. • Examine client financial records and supporting documentation to identify missing information, inconsistencies, or items requiring clarification before filing. • Help maintain compliance by applying current tax regulations and verifying that completed filings meet applicable standards and deadlines. • Provide accounting support through full-cycle bookkeeping tasks, including the preparation of adjusting journal entries when needed. • Use accounting and tax software such as QuickBooks, QuickBooks Online, Sage, and CCH products to complete daily work efficiently. • Create clear, organized workpapers that support return preparation and facilitate internal review procedures. • Communicate with clients as needed to request documents, answer routine tax-related questions, and assist with follow-up items. • Contribute to the delivery of responsive service for clients with diverse financial situations, including closely held businesses and more complex individual tax matters.
2026-07-24T22:28:49Z

Attorney/Lawyer

Los Angeles, CA
remote
Temporary / Contract
66.50 - 77.00 USD / Hourly
We are looking for an experienced Attorney/Lawyer to support a legal team in Los Angeles, California on a Contract basis. This opportunity is ideal for a litigation specialist who can independently manage consumer warranty matters while maintaining strong advocacy, organization, and client service. The role focuses on plaintiff-side civil litigation involving auto warranty disputes and requires someone who is comfortable handling cases through all phases of the legal process. Responsibilities: • Oversee a high-volume portfolio of automotive consumer warranty litigation matters from intake through resolution. • Prepare, review, and submit legal filings such as complaints, motions, briefs, and other case-related documents. • Lead discovery efforts by drafting written discovery, evaluating produced materials, and conducting or defending depositions. • Advocate for clients during negotiations, mediation sessions, court appearances, and trial proceedings when matters do not settle. • Maintain consistent and clear communication with clients, opposing attorneys, court representatives, and additional case participants. • Track litigation schedules closely to ensure timely filings and adherence to California court rules and procedures. • Perform legal analysis and research to support case strategy, motion practice, and ongoing litigation decisions.
2026-07-22T20:54:01Z

Receptionist

Los Angeles, CA
onsite
Temporary / Contract
18.50 - 19.00 USD / Hourly
We are looking for a welcoming and organized Receptionist to support front-desk operations in Los Angeles, California. This Contract position is ideal for someone who enjoys being the first point of contact for visitors and callers while keeping daily administrative tasks running smoothly. The role requires confidence handling a multi-line phone system, a detail-oriented approach in every interaction, and the ability to provide dependable part-time coverage. Responsibilities: • Greet visitors in a courteous and detail-oriented manner and direct them to the appropriate person or department • Manage incoming calls through a multi-line switchboard, ensuring messages are routed accurately and promptly • Respond to inbound phone inquiries with a helpful approach while maintaining clear and detail-oriented communication • Support day-to-day reception activities, including monitoring the front desk and maintaining an orderly welcome area • Take detailed messages and relay information quickly to staff members as needed • Provide part-time front office coverage and help maintain smooth daily operations during assigned hours
2026-07-18T00:48:41Z

AI Engineering Lead

Hollywood, CA
onsite
Permanent / Full Time
225000.00 - 250000.00 USD / Yearly
Lead AI Engineer Company OverviewA leading consumer products and eCommerce organization based in Los Angeles, California is transforming the customer experience through innovation, technology, and data-driven decision-making. The company is focused on building scalable digital solutions that support business growth, operational excellence, and exceptional customer engagement. With a collaborative and forward-thinking culture, the organization empowers teams to solve complex challenges through modern technology and continuous innovation. Role SummaryWe are seeking an experienced Lead AI Engineer to drive the strategy, design, development, and deployment of enterprise-scale artificial intelligence solutions. Based in Los Angeles, California, this role will partner closely with business leaders, product teams, and engineering stakeholders to deliver AI-powered applications that create measurable business impact. The ideal candidate combines deep technical expertise with leadership experience and a passion for bringing innovative AI solutions from concept to production. Key Responsibilities<ul><li>Lead the architecture, development, and deployment of scalable AI applications and intelligent workflow solutions.</li><li>Partner with business and technical stakeholders to identify opportunities where AI can improve efficiency, decision-making, and customer experiences.</li><li>Design and implement enterprise-grade AI systems with a focus on reliability, security, scalability, and performance.</li><li>Provide technical leadership, mentorship, and best practices guidance to engineering teams working on AI initiatives.</li><li>Develop integrations between AI platforms, cloud services, APIs, and enterprise business systems.</li><li>Establish standards for model evaluation, monitoring, governance, observability, and cost optimization.</li><li>Build and optimize AI-powered applications utilizing modern language models, retrieval systems, and agent-based architectures.</li><li>Contribute to technical roadmaps, architecture reviews, documentation, testing, deployment, and continuous improvement efforts.</li><li>Promote AI-assisted engineering practices that improve software quality, efficiency, and delivery speed.</li></ul>Additional Details<ul><li>Hybrid work model</li><li>Full-time position</li><li>Opportunity to shape enterprise AI strategy and adoption</li><li>High-visibility role with significant cross-functional collaboration</li><li>Fast-paced, innovative technology environment focused on growth and continuous improvement</li></ul>
2026-08-05T22:43:49Z

UX/UI

Los Angeles, CA
remote
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for a UX/UI specialist to shape and enhance a mobile loyalty experience for a real estate and property organization based in Los Angeles, California. This Long-term Contract opportunity will focus on improving key app journeys, strengthening usability across iOS and Android, and turning customer behavior insights into thoughtful design solutions. The role will work closely with internal stakeholders and an external agency to deliver accessible and conversion-oriented experiences that support engagement and retention. Responsibilities: • Work alongside an external agency to evaluate the current loyalty app experience, challenge recommendations where needed, and help define the most valuable design improvements. • Drive the in-house design of approved enhancements for mobile experiences across iOS and Android, ensuring a cohesive and user-friendly interface. • Use customer behavior data and performance insights in partnership with Loyalty and IT teams to identify priorities and inform design decisions. • Design and refine end-to-end user journeys such as onboarding, account creation, card linking, offer browsing, redemption steps, notifications, and rewards tracking. • Develop clear wireframes, clickable prototypes, and high-fidelity visual designs that communicate solutions effectively to stakeholders and developers. • Improve information architecture and interaction patterns to minimize friction, reduce abandonment, and strengthen overall usability. • Collaborate with engineering teams to align designs with technical requirements and platform-specific standards while supporting efficient implementation. • Partner with marketing and cross-functional teams to ensure digital experiences reflect brand expectations and business objectives. • Contribute to usability reviews, experimentation efforts, and iterative design updates based on testing outcomes and user feedback. • Enhance design system elements when needed to support consistency in visual language, accessibility, and interaction behavior.
2026-07-29T15:18:45Z

Bilingual Receptionist

Santa Barbara, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a bilingual receptionist to support a busy property management team in Santa Barbara, California. This Contract position will provide front-desk and call coordination coverage for approximately 3 to 4 months, with the possibility of longer-term opportunities. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inbound communication in a fast-moving office environment. Responsibilities: • Welcome callers and visitors with a courteous, service-oriented approach in both English and a second language. • Manage a multi-line phone system, direct incoming calls to the appropriate team members, and relay accurate messages promptly. • Coordinate front-desk activities to help the office run smoothly during a high-volume coverage period. • Provide general administrative support by assisting with scheduling, communication follow-up, and basic office organization. • Respond to routine inquiries and connect residents, vendors, and internal staff with the right point of contact. • Maintain a calm and efficient presence while handling multiple priorities in a fast-paced property management setting.
2026-08-04T15:58:46Z

Referral Coordinator

Los Angeles, CA
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
A Healthcare company is looking for a detail-oriented Referral Coordinator to support patient access to specialty care and related services in Los Angeles, California. This Referral Coordinator position focuses on coordinating referrals, securing authorizations, and maintaining clear communication with patients, providers, and payers to help ensure seamless continuity of care. The Referral Coordinator is organized, responsive, and comfortable managing insurance follow-up activities in a fast-paced clinical environment. Key Responsibilities:• Coordinate incoming referral requests for specialty consultations, diagnostic services, and external care providers, ensuring each case is handled accurately and promptly.• Confirm insurance coverage, benefits, and referral-related eligibility requirements before services are arranged or submitted for approval.• Obtain preauthorizations from health plans and follow through on payer requests to prevent delays in patient care.• Arrange referral appointments when needed and keep patients informed about next steps, scheduling details, and required documentation.• Monitor open referrals through completion, verify that visits occur as planned, and collect consultation notes or other records for the patient chart.• Update electronic health records and referral tracking tools with complete, timely documentation while reviewing entries for accuracy and reporting compliance.• Work closely with clinical staff and providers to resolve referral questions, communicate barriers, and escalate issues that may affect turnaround times.• Support patients by explaining the referral process, addressing concerns, and guiding them through insurance and specialty care requirements.• Contribute to reporting, staff meetings, and process improvement efforts aimed at strengthening referral workflows and patient service outcomes. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-07-31T15:14:17Z