We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will provide exceptional support to customers through various communication channels, ensuring their needs are met efficiently and professionally. This position is based in Encino, California, and offers an excellent opportunity to develop your skills in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Deliver excellent customer service by addressing concerns, providing accurate information, and resolving issues.<br>• Maintain thorough and organized records of customer interactions and follow-ups.<br>• Perform data entry tasks with precision to ensure accurate documentation of customer details and transactions.<br>• Schedule appointments and coordinate with relevant teams to meet customer requirements.<br>• Utilize VoIP systems effectively for seamless communication and call handling.<br>• Manage inbound and outbound calls with professionalism and attention to detail.<br>• Process orders and ensure timely entry into internal systems.<br>• Collaborate with team members to improve customer service processes and enhance satisfaction.<br>• Use Microsoft Excel and Word to create reports and maintain customer-related documentation.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>We are looking for a detail-oriented and proactive Customer Service/Order Representative to join our team in Inglewood, California. This Contract-to-permanent position involves managing order processing tasks within the customer service department of a wholesale company. The ideal candidate will excel in handling customer inquiries, processing various types of orders, and ensuring seamless communication with sales representatives.</p><p><br></p><p><strong>Requirements:</strong></p><p>Must be 18 years or older</p><p>High school diploma/GED required</p><p>Ability to remain professional and courteous with customers at all times</p><p>Excellent verbal and written communication skills </p><p>Basic Computer Skills</p><p><br></p><p><strong>Hours:</strong></p><p>Sunday-Friday: 8pm till work is completed, usually 3am but could be later. </p><p><strong> </strong></p><p><strong>Duties are as follows:</strong></p><p>1) Answer incoming calls</p><p>a. Supervisor will advise employees who is 1st, 2nd, etc. for answering inbound calls</p><p>2) Enter customer orders</p><p>a. Supervisor will specify who is responsible for handwritten order, email orders, faxed orders, standing orders and futures</p><p>3) Sort & organize customer product labels</p><p>a. Supervisor will specify who is responsible for which labels</p><p>4) Double check all work for errors and correct those errors if any or found</p><p>a. This must be completed before an employee can leave</p><p>5) Other duties may be assigned</p><p><strong>Breaks and Lunches:</strong></p><p>Breaks and lunches will be assigned by the supervisor. </p><p>All employees are allowed a 10 min break for every four hours of worked and after 6 hours of work all employees are entitled to a 30 min unpaid lunch, lunches cannot be taken at desks. Snacks are allowed. </p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>We are seeking an experienced IT professional to join our team as a dedicated, on-site IT Support Specialist. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused approach to provide Tier 3 level technical support in a fully cloud-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide dependable on-site IT support, Monday through Friday, ensuring consistent 8-hour daily coverage.</li><li>Diagnose and resolve complex Tier 3 technical issues across diverse computing environments, including PCs and occasionally Macs.</li><li>Address connectivity challenges related to cloud access, VPNs, and Microsoft Tenant systems.</li><li>Administer and maintain Microsoft technologies such as O365, SharePoint, Exchange, Intune, and EntraID.</li><li>Handle user lifecycle tasks, including onboarding and offboarding processes within EntraID.</li><li>Enforce security protocols and policies by leveraging Intune MDM for device management.</li><li>Support network configurations and troubleshoot issues involving subnetting, VLANs, switches, and firewalls; expertise with Ubiquiti hardware is advantageous.</li></ul>
<p>Robert Half is seeking an AR Specialist to join our finance team! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call 805-496-2805.</p><p>Key Responsibilities:</p><ul><li>Invoice Generation and Distribution: Prepare and distribute accurate and timely invoices to clients.</li><li>Payment Processing: Accurately record and process incoming payments, including checks, credit card payments, and electronic transfers.</li><li>Account Reconciliation: Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.</li><li>Customer Communication: Communicate with customers regarding overdue accounts and resolve any discrepancies.</li><li>Reporting: Generate regular and ad-hoc reports on accounts receivable status, aging reports, and other relevant metrics.</li><li>Collections: Follow up on outstanding invoices and implement collection procedures.</li><li>Record Keeping: Maintain accurate and organized records of all accounts receivable transactions.</li><li>Collaboration: Work closely with the sales and customer service teams to resolve any billing issues or discrepancies.</li><li>Compliance: Ensure compliance with company policies and procedures, as well as relevant regulations and standards.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and reliable <strong>Accounts Receivable (AR) Specialist</strong> to join our team on a temporary basis. The AR Specialist will be responsible for managing billing processes, reconciling customer accounts, and ensuring timely collection of payments. This role is ideal for someone with strong organizational skills and a proven ability to manage high-volume transactions in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue accurate customer invoices in a timely manner</li><li>Monitor accounts to identify overdue payments and follow up with customers</li><li>Apply payments to customer accounts and reconcile discrepancies</li><li>Maintain detailed records of billing, collections, and payment transactions</li><li>Communicate with internal teams to resolve billing issues or disputes</li><li>Assist with month-end closing and reporting as needed</li><li>Support the accounting team with additional tasks and projects</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>A/R Deductions Specialist</strong> to join our Accounting team on a contract-to-hire basis. This role will focus on all aspects of Accounts Receivable related to deductions for a dedicated group of customers, which may include major retailers such as US Foods, Walmart, Publix, Whole Foods, and Albertson’s. Working closely with customer service, sales, and the OS& D department, this position ensures that sales are properly validated, recorded, and paid. The specialist will investigate, manage, and resolve all potential cash and discount discrepancies in a timely and accurate manner according to policies and procedures.</p><p><br></p><p>The ideal candidate is a self-starter who thrives in a fast-paced environment, requires minimal supervision, and is highly skilled in problem-solving and reconciliation. Strong communication, organizational, and cross-functional collaboration skills are essential.</p><p><br></p><p><strong>Job Title:</strong> A/R Deductions Specialist (Contract-to-Hire – Hybrid)</p><p> <strong>Location:</strong> El Segundo, CA (Onsite 4 days per week, Remote 1 day)</p><p> <strong>Department:</strong> Accounting</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage all aspects of Accounts Receivable and deduction resolution related to trade spend allowance, compliance, returns, pricing, and OS& D.</li><li>Research, reconcile, and dispute erroneous deductions.</li><li>Collaborate with brokers, sales, logistics, credit, and internal teams to resolve payment discrepancies.</li><li>Process adjustments and accurately match credits to outstanding deductions.</li><li>Prepare reports and conduct analysis in Excel as needed.</li><li>Update account data in Oracle and support audits.</li><li>Meet KPI-related goals for deduction resolution and overall AR performance.</li><li>Maintain positive relationships with internal and external stakeholders.</li><li>Assist with special projects and cross-train on other AR functions.</li></ul><p>Work Schedule:</p><ul><li><strong>Hybrid schedule</strong>: Onsite in El Segundo, CA <strong>4 days per week</strong>, with <strong>1 remote day</strong>.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated and customer-focused Workplace Experience Coordinator to join our team on a long-term contract basis. This role involves ensuring that all building spaces are well-maintained and prepared to deliver an exceptional experience for employees, visitors, and clients. Based in Los Angeles, California, you will collaborate with various teams and take ownership of front-of-house services, event setups, and facilities support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to both internal staff and external visitors, addressing inquiries with professionalism.</p><p>• Oversee front-of-house operations, including greeting guests and directing incoming queries to the appropriate contacts.</p><p>• Coordinate and assist with the setup of events and meetings, arranging furniture, signage, and equipment as needed.</p><p>• Manage and maintain accurate records of space reservations, room bookings, and event schedules.</p><p>• Provide support to other facilities team members to ensure smooth daily operations.</p><p>• Act as a representative of the workplace experience team, fostering a welcoming and organized environment.</p><p>• Ensure all workspaces are clean, functional, and meet the standards for a positive user experienc</p>
<p>Our law firm partner based in Century City is seeking a Pre-Litigation Support Specialist. This role will play a critical role in supporting the pre-litigation team by ensuring accuracy in offer preparation, client communications, and documentation. This position requires balancing direct client interaction with drafting responsibilities, while collaborating across multiple departments to streamline pre-litigation processes.</p><p><br></p><p>Responsibilities</p><ul><li>Answer inbound calls across Offers, Settlements, and Pre-Litigation departments.</li><li>Perform offer calculations with accuracy and attention to detail.</li><li>Draft pre-litigation templates, letters, and client correspondence.</li><li>Prepare pre-litigation offer letters and supporting documents.</li><li>Manage ongoing communication with clients and manufacturers during the pre-litigation phase.</li><li>Maintain organized case files, communication logs, and internal records.</li><li>Support cross-departmental coordination to ensure timely case progress.</li></ul>
<p>We are seeking a highly skilled and adaptable <strong>Senior Accounting/AP Floater</strong> to support our financial operations during our ERP go-live and hyper care phase. This temporary contract role will serve as a key contributor to <strong>Accounts Payable and cross-functional accounting support</strong>, ensuring smooth operations while providing expertise across invoice processing, reconciliations, reporting, and issue resolution within <strong>SAP S4</strong>.</p><p>This role requires a seasoned professional who can step in as needed, take ownership of tasks ranging from transactional to analytical, and serve as a reliable resource across multiple accounting functions.</p><p><br></p><p><strong>Contract Details</strong></p><ul><li><strong>Location:</strong> El Segundo, CA (Hybrid: 3–4 days onsite/week).</li><li><strong>Schedule:</strong> Full-time, temporary through <strong>December 2025</strong>, with possibility of extension.</li></ul><p><strong>Summary of Responsibilities</strong></p><ul><li>Support <strong>AP operations</strong> including vendor payments, month-end and year-end close, auditing inquiries, and ERP implementation.</li><li>Perform transaction research, analysis, audits, reconciliations, and resolution of complex payment and vendor issues.</li><li>Apply accounting principles to analyze financial information and oversee control of accounts, expenses, tax payments, and vendor records.</li><li>Respond to auditing and customer inquiries.</li><li>Support other departments including <strong>Travel Accounting</strong> and <strong>General Accounting</strong> as needed.</li><li>Collaborate with system support teams to identify and implement solutions.</li><li>Uphold company values of <strong>Mission Success, Technical Excellence, Integrity, and Commitment to People</strong>.</li></ul><p><br></p><p><strong>Key Functions</strong></p><ul><li>Manage general accounting functions with strong knowledge of <strong>PO process and vendor payments</strong> (invoices, recurring payments, loan payments).</li><li>Track cash activity and coordinate <strong>daily wire transfers</strong>.</li><li>Prepare <strong>monthly reconciliations</strong>, journal entries, and account analysis.</li><li>Analyze audit requests, aging reports, and unfiled reports.</li><li>Research and resolve accounting and vendor-related issues.</li><li>Support monthly accruals, account reconciliations, ad hoc reporting, and special projects.</li><li>Assist with <strong>annual 1099 reporting and filing</strong>.</li><li>Provide documentation and follow-up on implemented changes.</li></ul>
We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p>We are looking for a detail-oriented and organized Receptionist on a contract basis in Santa Barbara, California. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth day-to-day operations in a dynamic environment. This position requires an individual with excellent communication skills and the ability to multitask efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system, directing calls and messages to the appropriate departments.</p><p>• Greet and assist visitors, ensuring a welcoming and detail-oriented atmosphere.</p><p>• Perform accurate data entry to maintain records and documentation.</p><p>• Handle email correspondence with clients and internal teams in a timely manner.</p><p>• Organize and maintain files to ensure easy accessibility and confidentiality.</p><p>• Schedule appointments and coordinate calendars for staff members.</p><p>• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.</p><p>• Provide exceptional customer service to address inquiries and resolve concerns.</p><p>• Collaborate with team members to support office operations and special projects.</p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. This position is a contract / temp-to-hire role with the opportunity to convert full-time in the Westlake Village, CA area. For more information and how to apply, please call 805-496-2805.</p>
<p>We are seeking an experienced <strong>Payroll Specialist</strong> to support our hotel client on a temporary basis. The ideal candidate will have experience processing payroll for both union and non-union employees, be proficient with <strong>ADP Workforce Now (WFN)</strong>, and ensure accurate and timely payroll processing in a fast-paced hospitality environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process payroll for union and non-union employees accurately and on schedule</li><li>Maintain payroll records and ensure compliance with company policies, collective bargaining agreements, and applicable labor laws</li><li>Run payroll through ADP Workforce Now and verify accuracy of hours, wages, deductions, and benefits</li><li>Respond to employee payroll inquiries and resolve discrepancies</li><li>Prepare and submit payroll reports for management and regulatory compliance</li><li>Collaborate with HR and accounting teams to ensure accurate employee data and tax information</li><li>Support month-end and year-end payroll reconciliation and reporting</li><li>Assist with special payroll projects as needed</li></ul><p><br></p>
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Functional Role: Technical Coordinator/Customer Success</p><p>Location: Ventura, CA *onsite*</p><p>Salary: $75,000-$85,000</p><p><br></p><p>We are looking for a dedicated Customer Success Specialist to join our client's team in Ventura, California. In this role, you will provide exceptional support to resolve technical issues and ensure smooth operations for end-users. This position requires a blend of strong interpersonal skills and a foundational understanding of IT systems.</p><p><br></p><p><br></p>
<p>A marketing agency in Los Angeles is hiring an Administrative Support Specialist on a contract basis. There is potential for the position to go contract-to-hire for the right candidate. As the Administrative Support Specialist, you will support the team on a fully remote basis. This role involves managing meeting schedules, responding to client emails, monitoring inboxes, filing, data entry and creating presentation decks and putting together client-facing materials. You will also assist with other administrative tasks as needed to support daily operations.</p><p><br></p><p>Strong organizational skills, excellent communication abilities, and proficiency in tools like Microsoft Office Suite (PowerPoint, Word, Excel) are essential for success. The ideal candidate thrives in a fast-paced, remote environment and can handle shifting priorities with ease. Experience in marketing, entertainment, or hospitality is a plus. Pay is $18.50/hr.</p>
<p>Our client is a leading entertainment company based in Beverly Hills, known for its dynamic, fast-paced environment and innovative approach to the industry. They are seeking an experienced <strong>Accounts Payable Specialist</strong> to join their growing team on a <strong>temp-to-hire</strong> basis. This role offers an exciting opportunity to contribute to a creative organization while working closely with finance and accounting leadership</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Ventura County area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 805-496-6443.</p>
<p>We are looking for a skilled attorney to join an established law firm in Woodland Hills, California. This firm is well established, with over 20 years of success in various types of real estate litigation, real estate transactional matters (mostly HOA agreements), business litigation, and insurance bad faith litigation. This position is a hybrid litigation and transactional role.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage real estate and business litigation cases from start to finish, including trial preparation.</p><p>• Conduct contract reviews and address disputes related to Homeowners Associations (HOAs).</p><p>• Handle both litigation and transactional matters, ensuring legal compliance and client satisfaction.</p><p>• Lead discovery processes, including depositions and document reviews.</p><p>• Draft and file pleadings, motions, and briefs to support case strategies.</p><p>• Represent clients in court appearances and communicate effectively with clients, opposing counsel, and insurance carriers.</p><p>• Provide expert legal advice on contract law and modifications.</p><p>• Collaborate with firm staff to maintain high standards of case management and client service.</p><p><br></p><p><strong>This firm has no billable hour requirement! Attorneys are trusted to get work done. "We rather judge the quality of work by our clients telling us they're happy with the attorney handling their matters rather than care about someone's billable hours."</strong></p>
<p>We are looking for a Loan Servicing Specialist to join our team in Hawthorne, California. In this role, you will play a vital part in ensuring the smooth management and maintenance of consumer mortgage loans, applying your expertise in loan servicing and credit union operations. This is a long-term contract position, offering an opportunity to grow within the dynamic credit union industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage the lifecycle of consumer mortgage loans, including servicing tasks and ongoing maintenance.</p><p>• Ensure compliance with relevant consumer mortgage rules and regulations.</p><p>• Utilize Symitar or similar credit union software to effectively perform loan servicing activities.</p><p>• Monitor call center metrics to maintain high levels of customer satisfaction and operational efficiency.</p><p>• Collaborate with team members to analyze and address critical issues in consumer banking operations.</p><p>• Provide support for credit card and consumer lending processes, ensuring accuracy and timely execution.</p><p>• Conduct criticality analysis to prioritize tasks and resolve complex servicing challenges.</p><p>• Maintain detailed records and documentation to ensure accuracy and adherence to compliance standards.</p><p>• Assist in training and onboarding team members on loan servicing systems and procedures.</p>
