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4 results for Customer Service Specialist in Ventura, CA

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-06-03T00:00:00Z

Customer Service Representative

Oxnard, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Service Representative to support a busy construction-related operation in California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring orders and service requests are handled accurately. The person in this role will serve as a detail-oriented point of contact for customers while helping maintain smooth day-to-day service activities. Responsibilities: • Respond to incoming customer calls and messages in a courteous, timely, and solution-focused manner. • Enter customer orders and service-related information accurately into internal systems while maintaining complete records. • Handle both inbound and outbound communication to provide updates, clarify requests, and resolve routine issues. • Represent the organization by delivering a positive customer experience across every interaction. • Coordinate with internal teams to ensure customer inquiries, order details, and service needs are addressed efficiently. • Track open requests and follow up with customers to confirm completion and satisfaction. • Maintain organized documentation of conversations, transactions, and account activity for reference and reporting. • Support operational changes or system-related updates as needed while continuing to provide dependable customer service.
2026-06-02T00:00:00Z

Customer Service Rep

Ventura, CA
onsite
Temporary to Hire
21.85 - 23 USD / Hourly
We are looking for a Customer Service Representative to support medical customer service operations in Ventura, California. This contract opportunity is ideal for someone who can manage customer inquiries, coordinate follow-up on new leads, and maintain accurate records in a fast-paced healthcare environment. The role requires strong communication skills, sound judgment when resolving issues, and a commitment to service quality and compliance. You will work closely with internal teams while building positive relationships with customers and contributing to departmental success. Responsibilities:• Manage incoming leads from partner departments, carry out timely follow-up, and present appropriate product or service options based on customer needs.• Investigate customer concerns thoroughly, determine appropriate solutions, and communicate clear outcomes in a thorough manner.• Maintain complete and accurate account documentation in designated systems while following corporate compliance and recordkeeping standards.• Respond to community voicemail and inbound customer inquiries with urgency, professionalism, and attention to detail.• Consistently meet or surpass established productivity and quality expectations in daily work.• Collaborate with leadership and team members to support department objectives through task completion, training participation, and operational support.• Build strong working relationships with customers and colleagues to encourage effective communication and dependable service.• Stay current on departmental policies, procedures, and job-related knowledge required to perform responsibilities effectively.• Follow workplace safety, cleanliness, and quality practices while remaining adaptable to changing scheduling or business demands.• Perform additional assignments as requested by department management to support ongoing business nee
2026-06-04T00:00:00Z

Customer Service Manager

Saugus, CA
onsite
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements. Responsibilities: • Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence. • Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines. • Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals. • Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution. • Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes. • Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making. • Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement. • Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions. • Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness. • Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
2026-06-02T00:00:00Z