2 results for Customer Service Representative in Ventura, CA

Santa Barbara, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-04-06T00:00:00Z

Van Nuys, CA
onsite
Contract / Temporary to Hire
22.8 - 30.01 USD / Hourly
A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry. Responsibilities:• Handle hospital billing and collections processes, including inpatient and outpatient claims.• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.• Ensure timely and accurate processing of payments within hospital revenue cycles.• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.• Provide training and support to entry-level collectors as needed.• Conduct thorough account reviews to identify outstanding balances and address payment issues.• Maintain compliance with healthcare regulations and billing guidelines.• Communicate with patients and providers to clarify billing concerns and payment plans.• Prepare detailed reports on collection activities and outcomes for management review.
2026-04-06T00:00:00Z