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5 results for Member Services in Vandalia, OH

Mason, OH
onsite
Contract / Temporary to Hire
26 - 30 USD / Hourly
Are you a dynamic leader with a passion for customer satisfaction and team development? Our organization is seeking a motivated Call Center Customer Service Manager to oversee daily operations, drive performance, and cultivate a positive work environment in our fast-paced call center.Responsibilities:<ul><li>Lead and inspire a team of customer service agents to deliver outstanding service across all channels.</li><li>Monitor and analyze key performance metrics, implementing strategies to improve customer experience and operational efficiency.</li><li>Provide ongoing coaching, training, and feedback to support staff development and ensure high performance.</li><li>Handle escalated customer issues, ensuring swift and effective resolution.</li><li>Manage scheduling, resource allocation, and workforce planning to maintain optimal coverage.</li><li>Collaborate cross-functionally with other departments to identify opportunities for process improvements.</li><li>Report regularly to senior leadership on department achievements, challenges, and plans for continuous improvement.</li></ul>
2026-04-17T00:00:00Z

Miamisburg, OH
onsite
Temporary
20 - 22 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping & receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours.
2026-04-09T00:00:00Z

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Cincinnati, Ohio. In this Contract to permanent position, you will play a crucial role in providing exceptional service to our customers, ensuring their needs are met with attention to detail and efficiency. The ideal candidate will have strong communication skills and a keen ability to handle multiple tasks in a fast-paced environment. Responsibilities: • Respond to inbound calls promptly and with attention to detail, addressing customer inquiries and resolving issues. • Manage call center operations by providing excellent customer service and maintaining a positive experience for all callers. • Perform accurate data entry, ensuring customer information is correctly recorded and updated. • Handle email correspondence with customers, delivering clear and concise communication. • Process orders efficiently, ensuring accuracy and timely completion. • Schedule appointments for customers while coordinating with internal teams as needed. • Handle outbound calls as required, maintaining a courteous and detail-oriented demeanor. • Utilize Microsoft Excel and Word to maintain records and generate reports. • Collaborate with team members to ensure customer service goals are met and exceeded. • Monitor and maintain customer satisfaction by proactively addressing concerns and feedback.
2026-04-13T00:00:00Z

Piqua, OH
onsite
Temporary
18 - 19 USD / Hourly
Piqua area company is looking for a Customer Service Representative for a 3-month temporary assignment. In this role, you’ll be the first point of contact for our customers, providing outstanding service and support across phone, email, and chat channels. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is ideal for you. Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently and professionally.</li><li>Document and track interactions using internal systems.</li><li>Collaborate with other team members to ensure customer satisfaction.</li><li>Maintain a positive, professional attitude during all interactions.</li></ul>For more information, please call 937-224-8326.
2026-03-20T00:00:00Z

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities: • Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information. • Provide support with general office tasks, ensuring all documentation and processes are handled efficiently. • Conduct research to resolve customer issues or provide in-depth responses to inquiries. • Maintain thorough and effective email correspondence with clients and internal teams. • Assist with hiring-related processes, including scheduling and managing communication with candidates. • Troubleshoot customer concerns and escalate complex issues to the appropriate departments. • Deliver clear and precise communication to ensure customer satisfaction. • Collaborate with team members to improve service delivery and address common challenges. • Stay updated on company products, services, and policies to provide accurate information. • Ensure all customer interactions are logged and documented appropriately.
2026-04-17T00:00:00Z