<p>We are looking for a dedicated Administrative Assistant to join a non-profit organization in Indianapolis, Indiana. This long-term contract position offers the opportunity to make a meaningful impact by supporting families and enhancing program collaboration. The ideal candidate will possess strong organizational skills and a passion for helping others thrive in a supportive environment. <strong> ***Must be fluent in Spanish***</strong></p><p><br></p><p>Responsibilities:</p><p>• Facilitate family engagement activities to create positive environments that support child development.</p><p>• Assist families in identifying and achieving their self-determined goals and needs.</p><p>• Coordinate services and maintain attendance records to ensure program efficiency.</p><p>• Foster relationships and collaboration among families and within the program.</p><p>• Manage recruitment, eligibility, selection, and enrollment processes.</p><p>• Maintain accurate and timely documentation and reporting of program activities.</p><p>• Respond to inquiries and provide assistance through inbound calls.</p><p>• Perform administrative office tasks, including data entry and record management.</p><p>• Collaborate with team members to support program enhancements and community outreach.</p><p>• Utilize problem-solving skills to address family needs and challenges effectively.</p>
<p>Our organization is seeking a personable and highly organized Administrative Assistant for a fully onsite role. This position offers a consistent schedule of 35 hours per week and requires strong customer service and receptionist skills.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet visitors and provide exceptional customer service</li><li>Manage incoming calls, emails, and inquiries</li><li>Support appointment scheduling and calendar management</li><li>Assist with data entry, filing, and document preparation</li><li>Coordinate office operations and support daily administrative functions</li><li>Maintain a professional, welcoming environment for staff and guests</li></ul><p><br></p>
<p>We are looking for a dedicated Member Experience Coordinator to join our team in Indianapolis, Indiana. In this contract to hire position, you will play a vital role in ensuring exceptional service and support for our members, fostering positive experiences through attentive communication and efficient problem-solving. This role offers the opportunity to be part of a respected organization that values growth, collaboration, and member satisfaction.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Process incoming mail, including direct mail responses, address changes, undeliverable items, and member correspondence.</p><p>• Provide internal support by answering procedural questions and offering technical assistance to staff.</p><p>• Handle inbound member interactions, such as new membership enrollments, billing inquiries, change requests, and cancellations, with a focus on retention.</p><p>• Conduct outbound member outreach to support retention initiatives and enhance member satisfaction.</p><p>• Assist with web-related tasks, including address updates, duplicate card requests, and account login troubleshooting.</p><p>• Manage membership transfers in and out of designated territories using specialized applications.</p><p>• Maintain accurate records and ensure timely processing of member requests and correspondence.</p><p>• Collaborate with management to perform additional duties as needed, contributing to team objectives and organizational success.</p>