<p>We are seeking an experienced <strong>IT Project Manager</strong> to lead cross‑functional technology initiatives including cloud migrations, enterprise application implementations, ITSM lifecycle deployments, new office builds, and security foundation programs. This role ensures projects are delivered on time, within scope, and aligned with technical, operational, and security standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage end‑to‑end delivery of IT projects including:</li><li>Cloud migrations (Azure, AWS, M365)</li><li>Enterprise and SaaS application implementations</li><li>ITSM platform lifecycle implementations (e.g., ServiceNow)</li><li>New office / greenfield builds (network, infrastructure, end‑user readiness)</li><li>Security foundations and baseline initiatives</li><li>Develop project plans, timelines, budgets, risks, and dependencies</li><li>Coordinate internal IT teams, vendors, and third‑party partners</li><li>Support go‑live planning, change management, and operational handoff</li><li>Ensure alignment with architecture, security, and IT governance standards</li><li>Communicate status, risks, and milestones to technical and business stakeholders</li></ul>
<p><strong>Smart Connected Warehouse (SCW) Analyst</strong></p><p><strong>Contract | Onsite | Milan, IL</strong></p><p><br></p><p><em>Visa sponsorship is not available now or in the near future.</em></p><p><br></p><p>This onsite <strong>Smart Connected Warehouse (SCW) Analyst</strong> opportunity in Milan, IL offers the chance to be directly involved in warehouse technology transformation. You’ll support modern warehouse management systems while working closely with operations teams in a fast‑paced, real‑world environment.</p><p><br></p><p>If you’re someone who enjoys being close to the floor, partnering with operations teams, and helping people adopt new systems and processes, this role offers meaningful exposure to large‑scale warehouse transformation initiatives.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As an SCW Analyst, you’ll be embedded with warehouse and IT partners to support Smart Connected Warehouse (SCW) and Parts IT Modernization (PITM) initiatives. Your work will directly impact how facilities operate day‑to‑day.</p><p>You will:</p><ul><li>Provide production support for facilities where modern warehouse solutions are already deployed</li><li>Support the rollout of new system capabilities as they are introduced</li><li>Create training documentation for both warehouse office staff and floor operators</li><li>Deliver end‑user training and provide onsite support during implementations</li><li>Prepare facilities for upcoming PITM implementations</li><li>Train operators on the new Warehouse Management System (WMS)</li><li>Troubleshoot issues during and after system go‑lives</li><li>Partner closely with operations, engineering, and IT stakeholders to ensure successful adoption</li></ul><p><br></p><p><strong>Why This Role Is Worth Considering</strong></p><ul><li>Direct involvement in large‑scale warehouse modernization at a global organization</li><li>Strong exposure to WMS implementations and operational change management</li><li>Opportunity to build experience at the intersection of operations, technology, and training</li><li>Ideal for candidates who prefer being onsite, solving real problems, and working with end users</li></ul><p><br></p><p><strong>Work Environment & Schedule</strong></p><ul><li>Onsite role only (no remote or hybrid option)</li><li>Core hours: 7:30 AM – 4:00 PM</li><li>Overtime may be requested based on project needs</li><li>Travel may include Illinois, Indiana, and Canada</li></ul><p>Connect with Erin, Christin or McKinzie today to learn more - these roles will progress quickly! Call us direct today at (563) 359-3995!</p>
<p>Our company is seeking an innovative and driven AI/ML Engineer to join our technology team in St. Louis, Missouri. If you enjoy developing machine learning models and leveraging AI to solve real business challenges, we invite you to apply.</p><p><strong> </strong></p><p>Key Responsibilities:</p><p>· Design, build, and deploy AI and ML solutions for various business applications</p><p>· Collaborate with data scientists, analysts, and business stakeholders to define project requirements and deliver impactful results</p><p>· Optimize and tune algorithms for accuracy, scalability, and performance</p><p>· Stay current with advancements in machine learning, deep learning, and related technologies</p><p>· Communicate findings and recommendations transparently to technical and non-technical teams</p>
<p>Startups don’t have “slow days.” There are launches, last-minute changes, shifting priorities, and constant movement — and behind every founder who seems on top of it all is someone keeping everything aligned.</p><p>A growing tech startup in Carlsbad is hiring an <strong>Executive Assistant</strong> to support the founder and leadership team. This role is less about rigid structure and more about adaptability — stepping in wherever needed, keeping priorities straight, and helping bring order to a fast-moving environment. This is ideal for someone who enjoys variety, thrives in less structured settings, and wants visibility into how a business operates at a high level.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Manage calendars, scheduling, and shifting priorities</li><li>Coordinate meetings, travel, and internal logistics</li><li>Assist with project tracking and follow-ups</li><li>Support communication across teams</li><li>Handle administrative tasks and special projects</li><li>Prepare documents, notes, and presentations</li><li>Help maintain organization in a fast-paced environment</li><li>Act as a general right-hand to leadership</li></ul>
<p>We are looking for an IT SaaS Applications Manager to lead the strategy, support, and continuous improvement of enterprise software services in. This contract position has the potential to become permanent and will guide a technical team responsible for SaaS platforms, strengthen service management practices, and ensure systems support organizational priorities in a higher education setting. The role combines application leadership, vendor coordination, process governance, and performance oversight to deliver reliable, secure, and well-managed technology services.</p><p><br></p><p>Responsibilities:</p><p>• Direct the administration, configuration, and ongoing enhancement of enterprise SaaS applications to support business and institutional objectives.</p><p>• Supervise technical staff and foster consistent service delivery practices across application support, issue resolution, and operational maintenance.</p><p>• Lead the rollout of new application features, workflows, modules, and system integrations while maintaining platform reliability and usability.</p><p>• Establish and advance IT service management processes such as incident, problem, change, request, and knowledge management using ITIL-aligned practices.</p><p>• Maintain process documentation, standards, and governance controls, and encourage adoption of standardized procedures across IT teams.</p><p>• Build reporting dashboards and analyze service metrics to identify trends, improve performance, and guide prioritization decisions.</p><p>• Partner with SaaS vendors to manage relationships, assess product capabilities, and recommend enhancements that increase platform value and maturity.</p><p>• Deliver training and guidance to IT staff and end users on SaaS tools, service processes, and effective platform usage.</p><p>• Support compliance with data privacy, security, audit, and institutional governance requirements across SaaS environments.</p><p>• Monitor emerging technologies and recommend practical tools, methods, and improvements that strengthen application services and team effectiveness.</p>
<p><strong>Director of Customer Data Platforms (CDP)</strong></p><p>$180K - $230K + bonus</p><p><br></p><p><strong>Position Summary</strong></p><p>The Director of Customer Data Platforms (CDP) will provide vision, leadership, and technical direction for all aspects of customer data management, with a strong emphasis on identity resolution, compliance, and enabling best-in-class marketing and guest experiences. This individual will collaborate closely with marketing, sales, and guest experience teams—serving as their key partner for leveraging customer data to drive engagement, retention, and business growth. The role oversees a team of 10–20 direct and indirect reports and reports to the executive leadership team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead strategy, development, and continuous improvement for customer data platforms and customer identity solutions.</li><li>Build and manage a high-performing team of data engineers, ensuring effective collaboration between technical talent and business stakeholders.</li><li>Drive the creation and maintenance of a complete, reliable “customer 360” or single source of truth supporting marketing, personalization, and guest experience use cases.</li><li>Champion solutions for identity resolution, deduplication, and entity matching, leveraging customer identifiers and PII-based approaches.</li><li>Design scalable data pipelines and architectures (e.g., ETL/ELT, data lakes/lakehouses), ensuring integration with cloud platforms like Databricks and Delta Lake as appropriate.</li><li>Ensure data privacy, security, and regulatory compliance (GDPR, CCPA, etc.) across all customer data initiatives.</li><li>Collaborate regularly (approx. 70%) with marketing teams to align data strategy with campaign, segmentation, and personalization needs; partner with sales and guest experience stakeholders to optimize the end-to-end customer journey.</li><li>Translate business requirements into actionable data engineering projects and deliver results on time and within budget.</li><li>Drive adoption of modern customer data platforms (e.g., Adobe Experience Platform, Segment, Tealium, etc.) and maximize their ROI.</li><li>Serve as the evangelist for customer data best practices and advanced analytics enablement across the organization.</li></ul><p><br></p>
<p>We are looking for a skilled and proactive Help Desk Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the optimal performance of computer systems and providing technical support to end-users. This opportunity is ideal for individuals with a strong background in troubleshooting and IT systems maintenance.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain the integrity of operating systems and various computer systems to ensure seamless functionality.</p><p>• Perform routine maintenance tasks such as system backups, recovery procedures, and file management to optimize system performance.</p><p>• Install, test, and upgrade system software and hardware components to meet organizational needs.</p><p>• Configure software settings and resolve technical issues to enhance user experience.</p><p>• Create and maintain detailed documentation for IT infrastructure and troubleshooting processes.</p><p>• Diagnose and resolve computer errors, providing timely technical support to end-users.</p><p>• Troubleshoot and resolve issues related to software, hardware, and basic network configurations.</p><p>• Train users on the setup and operation of new technologies to maximize efficiency.</p><p>• Install, configure, and upgrade PC software, operating systems, and related tools.</p><p>• Utilize specialized help desk software to remotely access user systems and address complex technical issues.</p>
We are looking for a Business Analyst - Financial Services to support operational teams and help strengthen process execution in Carpinteria, California. This role combines day-to-day analytical support with project coordination, quality review activities, and cross-functional collaboration with technology and business stakeholders. The ideal candidate brings financial services experience, sound judgment, and the ability to identify process gaps, interpret trends, and recommend practical improvements.<br><br>Responsibilities:<br>• Provide analytical and processing support across multiple operations functions based on business demand, and build working knowledge of additional service areas as needed.<br>• Manage assigned Level 2 initiatives, including special projects, periodic quality control reviews, and operational audit support.<br>• Partner with operations leaders and technology teams to gather business needs, document functional specifications, coordinate project activity, and support user testing.<br>• Review operational and system-related issues, identify recurring patterns, and present improvement recommendations to management.<br>• Handle departmental service and research requests with accuracy, timeliness, and appropriate follow-through.<br>• Evaluate workflows with department managers to uncover breakdowns, improve controls, and enhance overall efficiency.<br>• Analyze reporting outcomes and performance trends to help identify training opportunities and process enhancements.<br>• Maintain readiness to perform essential responsibilities remotely when business continuity plans are activated.
We are looking for an experienced Network Administrator to support and maintain a reliable enterprise network environment in Phoenix, Arizona. This Long-term Contract position is ideal for someone who is detail oriented and can manage core infrastructure, strengthen network security, and ensure stable connectivity across business operations. The role requires hands-on expertise with Cisco networking equipment, firewall platforms, and Active Directory in a fast-paced technical setting.<br><br>Responsibilities:<br>• Administer and maintain network infrastructure, including Cisco routers, switching environments, and LAN connectivity to support daily operations.<br>• Monitor network performance, identify connectivity issues, and resolve disruptions to maintain consistent system availability.<br>• Configure, manage, and optimize firewall technologies to protect systems and enforce network security standards.<br>• Support user and system access by maintaining Active Directory components related to network authentication and permissions.<br>• Troubleshoot hardware, software, and communication issues across the network and implement timely corrective actions.<br>• Perform network updates, configuration changes, and infrastructure improvements while minimizing operational downtime.<br>• Document network configurations, support activities, and technical procedures to maintain clear operational records.
<p>We are looking for a highly skilled Server Administrator to join our team in Dearborn, Michigan. This contract position offers an excellent opportunity to showcase your technical expertise in server management and optimization while working on-site. The initial contract lasts for six months, with the potential for extension or transition to a long-term role based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize VMware virtualization environments to ensure seamless performance.</p><p>• Configure and administer web services, including Internet Information Services (IIS), to support business needs.</p><p>• Set up and troubleshoot network load balancing to enhance system reliability and scalability.</p><p>• Configure and manage firewalls to protect systems and data from unauthorized access.</p><p>• Monitor and maintain Active Directory to ensure secure and efficient user access.</p><p>• Oversee the administration of Microsoft Windows Server and Windows 10 systems.</p><p>• Collaborate on Citrix-related technologies to ensure optimal performance and user experience.</p><p>• Perform network troubleshooting to resolve connectivity issues and maintain uptime.</p><p>• Document configurations and processes to support ongoing system management.</p>
<p>Company located in Boston is actively looking to hire a Contracts & Compliance manager for their team. This company maintains a hybrid work model of 3 days per week in their Boston office.</p><p><br></p><p><br></p><p><strong>Contract Management:</strong> Lead review, redlining, negotiation, and administration of MSAs, NDAs, SOWs, and client‑specific contract terms; maintain documentation and exception reporting.</p><p><strong>Cross‑Functional Partnership:</strong> Work closely with Sales, Account Management, Client Services, IT, and InfoSec to operationalize contract obligations and support project‑specific negotiations.</p><p><strong>Vendor Governance:</strong> Manage vendor onboarding/offboarding, maintain approved vendor lists, oversee MSA processes, and collaborate with stakeholders on new vendor agreements and risk assessments.</p><p><strong>Compliance & Risk Management:</strong> Monitor laws and regulatory trends, enhance compliance frameworks, and implement process improvements across contracts and policies.</p><p><strong>Project & Stakeholder Management:</strong> Coordinate multiple priorities in a matrixed environment, ensuring strong communication, negotiation, and expectation management.</p><p><strong>Technology & Operational Excellence:</strong> Leverage technology (including AI) to increase efficiency, track compliance, and support scalable processes.</p>
We are looking for an experienced Digital Marketing Manager to join our team in Edwardsville, Illinois. In this role, you will play a key part in shaping our digital strategy, optimizing marketing performance, and driving data-driven growth initiatives. Reporting directly to the Chief Marketing Officer, this position offers a unique opportunity to influence membership growth and enhance brand visibility through innovative digital campaigns.<br><br>Responsibilities:<br>• Lead the development and execution of digital performance strategies, serving as the primary analytics partner to the Chief Marketing Officer.<br>• Manage and oversee paid media campaigns through collaboration with external agency partners, ensuring optimal performance and efficiency.<br>• Develop and present clear, actionable insights from marketing analytics and campaign data to guide leadership decisions.<br>• Oversee the utilization and optimization of the marketing technology stack to support comprehensive omnichannel campaigns.<br>• Collaborate with internal teams to enhance landing pages, user experiences, and conversion funnels for improved outcomes.<br>• Monitor and manage digital campaign budgets, ensuring cost-effective allocation of resources and maximizing return on investment.<br>• Stay informed about the latest trends in digital marketing, analytics platforms, and industry best practices to maintain a competitive edge.<br>• Ensure seamless integration of paid and organic media strategies to enhance overall campaign effectiveness.<br>• Evaluate and manage external vendors and technology solutions to support strategic marketing objectives.
<p>We are looking for experienced hotel architecture/design and hotel MEP Engineering Consultants to support a global hotel organization. This Contract position(s) is ideal for a hospitality-focused candidate with strong expertise in hotel architecture, design standards, or building systems engineering who can bring structure to complex technical documentation. The role centers on evaluating large volumes of standards content, improving its organization and usability, and helping prepare it for migration into a modern platform while maintaining technical accuracy and consistency. The ideal consultant will combine strong hotel subject-matter expertise with excellent document analysis skills, advanced Excel capabilities, and comfort leveraging AI tools to accelerate content review, refinement, and recommendations. </p><p><br></p><p>Responsibilities:</p><p>• Examine existing hotel standards and technical specifications stored in document-based formats and determine how they should be organized for improved usability.</p><p>• Convert complex, inconsistently structured content into a standardized Excel master file that supports accurate tracking and future platform integration.</p><p>• Analyze standards documentation to identify duplication, obsolete references, conflicting direction, and areas requiring clearer language.</p><p>• Contribute to the migration of standards content into a new technical platform by preparing, validating, and structuring information appropriately.</p><p>• Apply hospitality architecture, design, or engineering knowledge to verify that requirements are practical, current, and aligned with hotel operations.</p><p>• Recommend revisions that strengthen standards quality, reflect present-day industry practices, and support efficient hotel development and maintenance.</p><p>• Use AI-enabled tools to accelerate document review, summarize technical content, and improve the clarity and consistency of specifications.</p><p>• Collaborate with internal stakeholders across design, engineering, and project teams to preserve content integrity throughout the review process.</p><p>• Establish organized documentation methods, naming conventions, and taxonomy structures to improve standards management across the hotel portfolio.</p><p>• Maintain disciplined version control and detailed records to ensure accuracy, traceability, and consistency across large data sets.</p>
We are looking for an experienced Project Manager/Sr. Consultant to join our team on a long-term contract basis in Saint Charles, Missouri. In this role, you will play a pivotal part in driving organizational change and digital transformation within a university setting. Your expertise will ensure the seamless integration of new technologies and processes across various departments, including academics, enrollment, and student services.<br><br>Responsibilities:<br>• Develop and implement comprehensive change management strategies that align with organizational goals and digital transformation objectives.<br>• Conduct impact assessments to identify key stakeholders and recommend targeted interventions to ensure successful adoption of new systems and processes.<br>• Create and execute engagement, communication, and training plans to foster acceptance and support for organizational changes.<br>• Establish governance frameworks, including sponsor coalitions and change networks, to facilitate effective change management.<br>• Collaborate with project managers, IT teams, and operational leaders to integrate change activities into overall project plans.<br>• Evaluate organizational readiness, address resistance, and develop strategies to overcome cultural and operational barriers.<br>• Mentor and guide change management teams across multiple initiatives, ensuring adherence to best practices.<br>• Measure and report on adoption rates and the impact of change initiatives using dashboards and metrics.<br>• Design and deliver scalable tools, templates, and playbooks to support ongoing change management efforts.
<p>We are seeking a skilled SQL Developer with Laravel experience to support a technology modernization initiative. This role will focus on improving and optimizing an existing web portal, cleaning and enhancing database structures, and supporting API‑driven application development in a fast‑moving environment.</p><p>This is a newly created role offering hands‑on technical impact and direct interaction with business and executive stakeholders.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, optimize, and maintain complex SQL queries, stored procedures, and database structures</li><li>Analyze and clean existing SQL code to improve performance, reliability, and maintainability</li><li>Develop and support backend functionality using PHP and Laravel</li><li>Build, integrate, and maintain APIs that support web and application services</li><li>Collaborate with front‑end and application teams to support portal enhancements</li><li>Work with relational databases such as MySQL and PostgreSQL</li><li>Support modernization efforts by improving existing systems and workflows</li><li>Communicate technical concepts clearly to non‑technical stakeholders, including executives</li></ul>
<p>100,000 - 160,000</p><p><br></p><p>benefits:</p><ul><li>M/D/V </li><li>401k </li><li>PTO </li><li>Urestricted sick time </li><li>Fitness reimbursement/Well-being program</li></ul><p><br></p><p>The Associate Manager, Financial Systems & Transformation, is responsible for overseeing the core financial systems, gross profit reporting, and finance transformation initiatives. This role ensures stability, accuracy, and continuous improvement of Oracle Financial systems and Gross Profit / Cash & Sales processes that support Retail Members, Corporate and Shared Financial Services. The position leads a team of financial systems and gross profit professionals, partners closely with Technology and Finance Leadership, and drives modernization through process improvement, automation, and data‑driven insights.</p><p> </p><p><strong>Essential Functions </strong> </p><ul><li>Financial Systems Leadership & Gross Profit Oversight</li><li>Oversee Oracle Financial systems including General Ledger, Accounts Payable (including OCR), Fixed Assets, Gross Profit, and Cash & Sales.</li><li>Accountable for ensuring accurate, timely, controlled, and scalable financial processing and reporting for 48+ Members, 70+ stores, and corporate entities, while driving continuous improvement through technology, data, and AI‑enabled capabilities.</li><li>Ensure reliable operation of high‑volume interfaces (POS Cash & Sales, Payroll, Inventory, Coupons, DSD, Pharmacy, Reclamation, Utilities).</li><li>Oversee period‑end, quarter‑end, and year‑end close system readiness, including reconciliations, controls, and issue resolution.</li><li>Ensure master data governance alignment (vendors, GL accounts, calendars, legal entities)</li><li>Partner with Technology and leadership on system upgrades, enhancements, testing, and issue resolution.</li><li>Provide leadership oversight for the Gross Profit team, covering Gross Profit reporting, balance sheet reconciliations, audit schedules, and member support related to GP and inventory.</li><li>Ensure accuracy and integrity of Cash & Sales feeds from member POS systems into Oracle GL.</li><li>Oversee member support, training, and issue resolution related to GP, inventory results, and reporting.</li><li>Finance Transformation & Continuous Improvement</li><li>Drive process documentation, standardization, and optimization across finance systems and reporting. </li></ul>
<p>We are looking for an Operations Manager to join our team in Seattle, Washington. This role is vital in supporting the organization's mission to empower immigrant and refugee communities by overseeing daily operations, including finance, human resources, and technology systems. The ideal candidate will lead with integrity and collaboration, fostering a dynamic and engaged team environment while ensuring operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Manage financial operations, including bookkeeping, accounts payable, accounts receivable, and bank reconciliations.</p><p>• Utilize QuickBooks to oversee and optimize financial processes and reporting.</p><p>• Supervise and guide the Finance & Operations team, encouraging attention to detail and team cohesion.</p><p>• Oversee human resources functions to ensure compliance, employee satisfaction, and organizational alignment.</p><p>• Collaborate with leadership to implement and improve operational strategies and processes.</p><p>• Ensure the organization’s technology systems are secure, efficient, and meet operational needs.</p><p>• Actively participate in leadership meetings, contributing to team health and organizational goals.</p><p>• Uphold the organization’s core values, including accountability, integrity, and solidarity.</p><p>• Identify opportunities for innovation and process improvement to enhance organizational performance.</p><p>• Serve as a key partner to the Director of Finance & Operations, offering strategic insights and support.</p><p><br></p><p>The salary range for this position is $80,000 to $85,000.</p><p><br></p><p>Benefits:</p><p>Medical, dental, vision: 100% employer paid</p><p>401k with 3% match</p><p>10 days PTO</p><p>13 paid holidays</p><p>12 Mental Health days (one per month)</p><p>10 days sick time</p>
<p><strong>Software Architect</strong></p><p>We are seeking an experienced <strong>Software Architect</strong> to guide the design, structure, and implementation of enterprise-level software systems. This role is ideal for someone who enjoys defining technical strategies, leading development standards, and designing scalable system architectures. The ideal candidate will have deep technical expertise, strong leadership, and the ability to collaborate across multiple teams.</p><p><strong>Responsibilities</strong></p><ul><li>Define architecture for enterprise applications including APIs, microservices, and distributed systems</li><li>Create high-level and detailed design documents, diagrams, and technical blueprints</li><li>Guide development teams on patterns, standards, and best practices</li><li>Evaluate tools, frameworks, and platforms to support technology strategy</li><li>Collaborate with DevOps and cloud teams to ensure scalable, secure, cloud-native designs</li><li>Conduct architectural reviews, code assessments, and system performance evaluations</li><li>Lead modernization efforts including refactoring legacy systems into modern architectures</li><li>Support integration strategies using APIs, queues, event-driven architectures, and cloud services</li><li>Mentor developers and ensure high-quality software delivery</li><li>Participate in roadmap planning, estimation, and cross-team collaboration</li></ul><p><br></p>
<p>Robert Half is seeking a Software Development Manager to lead a team responsible for building, maintaining, and enhancing critical internal business systems. This role combines people leadership with hands-on technical involvement and collaboration across multiple departments. The team supports a highly customized enterprise resource planning (ERP) environment that plays a central role in operational processes and decision-making.</p><p><br></p><p>The ideal candidate brings a balance of leadership experience, technical depth, and the ability to work closely with stakeholders to deliver scalable and reliable software solutions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and grow a team of software engineers responsible for internal business applications and systems</li><li>Participate in recruiting activities including candidate evaluation, interviews, and hiring decisions</li><li>Conduct performance reviews, provide coaching, and support the professional growth of team members</li><li>Take long-term ownership of team performance, delivery quality, and technical direction</li><li>Develop deep knowledge of the systems and business processes supported by the team</li><li>Serve as the primary point of coordination between the development team and internal stakeholders across multiple departments</li><li>Maintain a hands-on role by contributing to software development (approximately 20–30% of time)</li><li>Participate in code reviews, system design discussions, and architecture planning to ensure maintainable and scalable solutions</li><li>Facilitate agile development practices such as sprint planning, standups, and retrospectives</li><li>Provide technical guidance and analysis for large cross-functional initiatives involving enterprise business systems</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users.<br>• Investigate and resolve service desk requests by prioritizing incidents, documenting actions taken, and following through to completion.<br>• Support user account administration activities, including access updates and directory-related assistance within Active Directory.<br>• Diagnose common hardware, software, and operating system problems using sound troubleshooting methods.<br>• Install, configure, and maintain Microsoft Windows 10 environments to keep user systems functioning effectively.<br>• Assist employees with password, login, and general workstation issues while delivering clear and detail-oriented communication.<br>• Escalate more complex technical problems when needed and collaborate with other support resources to restore service quickly.
<p>We are looking for a Database Administrator with a strong background in database administration to join our team in Cleveland, Ohio. In this role, you will be responsible for designing, implementing, and maintaining database systems to meet business needs while ensuring optimal performance and security. The ideal candidate will have a proven track record in managing complex database solutions and collaborating with stakeholders to deliver high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Assess database requirements by engaging with stakeholders and analyzing current and future application needs.</p><p>• Design and recommend database structures, security protocols, and backup and recovery strategies tailored to business objectives.</p><p>• Develop technical specifications for application upgrades and new implementations, ensuring alignment with project goals.</p><p>• Collaborate with project managers, system owners, and vendors to coordinate installation requirements and schedules.</p><p>• Create detailed project plans and timelines for database installations and software releases.</p><p>• Implement database systems based on technical requirements and business processes.</p><p>• Optimize database performance by configuring parameters and deploying updates for Oracle and Microsoft SQL Server.</p><p>• Monitor and fine-tune database systems to ensure reliability, efficiency, and scalability.</p><p>• Provide technical guidance and support for cloud-based database solutions, including AWS, Azure, and Google Cloud Platform.</p><p>• Stay up-to-date with advancements in database technologies to recommend improvements and innovative solutions.</p>
We are looking for a skilled and innovative Sr. Engineer specializing in integrations (iPaaS) to join our team on a contract basis. This role is based in Atlanta, Georgia, and offers the opportunity to lead technical projects that drive seamless connectivity between systems and platforms. You will play a pivotal role in designing, implementing, and optimizing integration frameworks while collaborating with cross-functional teams to align technical solutions with business goals.<br><br>Responsibilities:<br>• Design and implement scalable integration frameworks that ensure efficient data pipelines and connectivity between systems.<br>• Provide technical leadership and guidance to a team of engineers, fostering accountability and a collaborative work environment.<br>• Develop and enhance integrations with third-party systems, focusing on data extraction, transformation, and loading processes.<br>• Define and uphold best practices for integration development, documentation, and team collaboration.<br>• Work closely with stakeholders, including product managers and engineering teams, to ensure alignment with business requirements.<br>• Manage the end-to-end delivery of integration projects, ensuring deadlines are met and quality standards are maintained.<br>• Lead initiatives to explore and integrate innovative technologies to optimize data handling and system connectivity.<br>• Utilize AI-driven tools and techniques to enhance coding productivity and integration efficiency.<br>• Collaborate with enterprise systems such as Salesforce, NetSuite, and other relevant platforms to build seamless integrations.
<p>We are looking for an experienced integration specialist to join a long-term contract opportunity, 100% remote. This role is ideal for someone who can step into an active EDI modernization program, quickly understand the current integration landscape, and provide steady technical leadership through completion. The consultant will work closely with cross-functional teams to strengthen documentation, support continuity of knowledge, and advance a scalable cloud-focused integration approach.</p><p><br></p><p>Responsibilities:</p><p>• Lead remaining phases of an in-progress EDI and integration modernization effort, ensuring deliverables stay aligned with project goals and timelines.</p><p>• Analyze the existing BizTalk 2010 environment and translate legacy enveloping and mapping logic into updated solutions using Azure Logic Apps and Boomi.</p><p>• Collaborate with internal teams and external partners to validate business and technical integration requirements across connected systems.</p><p>• Produce clear technical documentation covering architecture, workflows, design decisions, support considerations, and implementation status.</p><p>• Provide structured knowledge transfer to team members to preserve critical integration expertise and improve long-term support readiness.</p><p>• Troubleshoot complex EDI processing and interface issues, identify root causes, and implement effective corrective actions.</p><p>• Guide design and build activities for data mappings, message transformations, and partner onboarding within the target platform.</p><p>• Support testing, deployment, and cutover planning to help move integration components into production with minimal disruption.</p>
<p>ServiceNow CMDB Specialist</p><p>Location: Remote</p><p>Ability to obtain a Public Trust Clearance</p><p><br></p><p>Position Overview</p><p><br></p><p>We are seeking an experienced ServiceNow CMDB Specialist to support a critical, time‑bound initiative focused on improving the accuracy, reliability, and governance of configuration data across the ServiceNow platform. This role is responsible for hands‑on CMDB management, ServiceNow Discovery, and alignment with the Common Services Data Model (CSDM).</p><p>The ideal candidate brings deep functional knowledge of ServiceNow CMDB and Discovery, strong infrastructure fundamentals, and the ability to collaborate effectively with infrastructure, operations, and platform stakeholders. This role plays a key part in ensuring high‑quality configuration data is available to support IT operations, reporting, and decision‑making.</p><p><br></p><p>Key Responsibilities</p><p>CMDB Management & Governance</p><ul><li>Implement, configure, and maintain the ServiceNow CMDB to ensure data accuracy and integrity.</li><li>Develop and enforce CMDB policies, standards, business rules, and procedures.</li><li>Perform regular audits, reconciliation, and health checks to ensure compliance with organizational standards.</li><li>Configure and maintain the CMDB Health Dashboard.</li></ul><p>ServiceNow Discovery</p><ul><li>Configure discovery schedules, probes, and sensors.</li><li>Manage MID servers and credentials securely.</li><li>Evaluate and reconcile data sources to ensure optimal discovery coverage.</li><li>Understand and develop discovery patterns as needed.</li></ul><p>CMDB & CSDM Alignment</p><ul><li>Manage CI classes and relationships within the CMDB.</li><li>Ensure alignment between CMDB structure and the Common Services Data Model (CSDM).</li><li>Recommend and implement automated processes to retire stale CIs and relationships.</li></ul><p>Infrastructure & Technical Enablement</p><ul><li>Apply network fundamentals (IP addressing, protocols, ports, firewalls) to support discovery and CMDB accuracy.</li><li>Support Windows and Linux environments, including DNS, DHCP, and Active Directory integrations.</li><li>Manage service accounts and ensure secure system access.</li></ul><p>Automation, Reporting & Collaboration</p><ul><li>Use basic scripting (PowerShell, JavaScript, or Python) to automate CMDB and discovery processes.</li><li>Develop dashboards and reports to provide insights into CMDB data quality and coverage.</li><li>Partner with IT teams, business units, and vendors to support CMDB adoption and best practices.</li><li>Provide training and guidance to stakeholders on CMDB processes.</li></ul>
<p><strong>Primary Responsibilities</strong></p><ul><li>Provide leadership and mentorship to software engineering team members, fostering a collaborative environment committed to production excellence and continuous product improvement.</li><li>Evaluate programming and application development requests, applying technical expertise to determine feasibility and identify opportunities to enhance existing systems and capabilities.</li><li>Lead the planning, development, documentation, testing, and deployment of business-critical applications and enhancements.</li><li>Collaborate with business stakeholders to clarify operational procedures and program objectives.</li><li>Utilize structured analysis and design techniques to create application specifications, including flowcharts and diagrams documenting logical operations.</li><li>Share application and domain knowledge with other teams, supporting cross-functional understanding between application and infrastructure groups.</li><li>Provide production support, including monitoring and issue resolution as needed.</li><li>Oversee integrations between internal systems and external platforms, including marketing technology, CRM solutions, and third-party SaaS providers.</li><li>Migrate legacy middleware workflows to secure, modern cloud-based architectures.</li><li>Build and maintain cloud resources using AWS services (such as EC2, S3, Lambda, RDS, VPC, IAM, CloudFormation/CDK).</li><li>Implement CI/CD pipelines for automated build, test, and deployment using industry-standard tools (e.g., GitHub Actions).</li><li>Contribute to front-end feature development utilizing modern JavaScript frameworks (such as React).</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Modify code to correct errors and enhance functionality.</li><li>Analyze programs to improve operational efficiency or adapt to evolving business needs.</li><li>Create and maintain comprehensive documentation detailing application logic, development processes, and modifications.</li><li>Perform business analysis and assist in facilitating user training.</li></ul><p><br></p><p><br></p>