323 Results for Patient Service Representative Jobs in Usa

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Patient Service Representative

Sacramento, CA
remote
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-10-13T00:00:00Z

Patient Service Representative

Blue Ash, OH
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes. Responsibilities:• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc
2026-10-13T00:00:00Z

Patient Service Representative

Newark, DE
onsite
Temporary / Contract
22 - 24 USD / Hourly
Position Summary Multi-physician practice is seeking a professional, compassionate, and detail-oriented Patient Service Representative to join our team in Newark, Delaware. This role serves as a key point of contact for patients and visitors, helping ensure a positive experience through excellent customer service, accurate registration, appointment scheduling, and administrative support. The ideal candidate is organized, patient-focused, and able to thrive in a fast-paced medical office environment. Key Responsibilities<ul><li>Greet patients, visitors, and vendors in a courteous and professional manner.</li><li>Answer and direct incoming phone calls while providing excellent customer service.</li><li>Schedule, confirm, reschedule, and cancel patient appointments.</li><li>Register new patients and update demographic, insurance, and contact information in the system.</li><li>Verify insurance eligibility, obtain referrals or authorizations as needed, and collect copays.</li><li>Maintain accurate patient records and ensure all required documentation is completed.</li><li>Assist patients with forms, questions, and general office procedures.</li><li>Coordinate communication between patients, providers, clinical staff, and billing teams.</li><li>Handle check-in and check-out processes efficiently and accurately.</li><li>Maintain front desk organization and ensure patient confidentiality in accordance with HIPAA guidelines.</li><li>Support additional administrative tasks such as scanning, filing, faxing, and data entry.</li><li>Help resolve patient concerns or escalate issues appropriately to management.</li></ul>
2026-10-07T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-10-13T00:00:00Z

Patient Service Representative

Roseville, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction. Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-09-28T00:00:00Z

Patient Service Representative

Sacramento, CA
remote
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction. Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-09-25T00:00:00Z

Patient Service Rep

Princeton, PA
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Patient Service Rep to support daily patient-facing and administrative activities for a healthcare team in Princeton, New Jersey. This Contract position requires someone who can communicate clearly, stay organized, and provide dependable service while managing appointments, records, and related coordination tasks. The ideal candidate is comfortable working in a medical office environment, handling documentation accurately, and assisting with scheduling and correspondence in a detail-oriented manner. Responsibilities:• Coordinate patient appointment scheduling, calendar updates, and related follow-up to keep daily operations running smoothly.• Respond to incoming calls, voicemail, and email inquiries effectively, ensuring requests are directed and resolved appropriately.• Maintain accurate patient documentation and update medical records in designated systems with close attention to detail.• Support referral processing, submission-related tasks, and coverage verification in alignment with office procedures.• Use Epic and other internal platforms to review information, manage patient data, and assist with administrative workflows.• Communicate with patients and internal staff regarding scheduling changes, required documentation, and general service needs.• Assist with training-related support and follow established compliance standards across routine office activities.• Provide coordination support for clinical trial operations and other specialized patient service functions as needed.
2026-10-13T00:00:00Z

Patient Access Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are hiring Patient Access Representatives to support a busy healthcare environment. This is an onsite, patient-facing position focused on registration, check-in, insurance verification, and providing a positive experience for patients.A variety of full-time, part-time, day, evening, overnight, and casual/per diem schedules may be available. Set schedules generally follow a two-week rotating schedule and may include weekend coverage depending on the shift. Shift times can range from early mornings through overnight hours, depending on the department and business need. Casual/per diem opportunities do not have a set schedule and vary based on available shifts and candidate availability.As a Patient Access Representative, you will work directly with patients throughout the registration and check-in process. Depending on the assigned area, the position may involve working at a front desk or walking to patients within the department to complete registration.
2026-09-30T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-10-13T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T00:00:00Z

Customer Service Representative

Secaucus, NJ
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Customer Service Representative to join a collaborative onsite team in Secaucus, New Jersey for a Contract assignment. This role is well suited for someone with hands-on import and customs knowledge who can manage documentation accurately, communicate confidently with clients and partners, and adapt to a fast-moving logistics environment. The position supports the timely clearance of inbound shipments while helping maintain smooth coordination across internal teams, customers, and regulatory contacts. Responsibilities: • Prepare and submit customs entry documentation for imported shipments, ensuring filings are completed accurately and on schedule. • Examine shipping records such as invoices, packing details, bills of lading, and origin documents to confirm compliance and resolve discrepancies. • Assign appropriate tariff classifications and verify duty, tax, valuation, and country-of-origin information for each entry. • Complete Importer Security Filing documentation and support clearance activities for air, ocean, and cross-border truck freight. • Identify applicable customs and partner agency requirements and gather the records needed to satisfy regulatory obligations. • Communicate directly with customers, agents, port contacts, and internal offices to coordinate shipment processing and address missing information. • Provide status updates, answer shipment-related questions, and help guide clients through the entry process from document review to release. • Contribute to the broader team by assisting with operational tasks as priorities shift in a small, hands-on environment.
2026-10-05T00:00:00Z

Customer Service Representative

Painesville, OH
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care. Responsibilities:• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.• Provide customers with updates on order status, product information, and general service-related questions.• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.• Review information carefully to minimize errors and help maintain high service standards across each interaction.
2026-10-12T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.What you may do:<ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul>
2026-09-28T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently. Responsibilities: • Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues. • Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner. • Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes. • Guide customers in using available self-service resources so they can complete routine tasks more efficiently. • Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement. • Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
2026-10-09T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day. Responsibilities:• Coordinate transportation arrangements for units moving to and from external repair providers.• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.
2026-10-07T00:00:00Z

Customer Service Representative

Fountain Inn, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a transportation equipment manufacturing organization in Fountain Inn, South Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, coordinating with internal and external partners, and keeping service issues moving toward resolution. The person in this role will serve as a key point of contact for inquiries related to orders, warranties, returns, and product support while helping strengthen customer relationships through responsive communication and proactive outreach. Responsibilities: • Manage warranty and return cases from initial intake through final resolution, ensuring timely updates and accurate documentation. • Partner with suppliers to address technical questions and deliver effective support to both customers and internal teams. • Assist customers with troubleshooting product concerns by coordinating with suppliers to review and evaluate warranty-related issues. • Provide day-to-day support to designated field sales representatives and help address the needs of the customers in their territory. • Respond to customer questions through phone and written communication with clear, thorough, and solution-focused updates. • Conduct outbound outreach to current customers to introduce additional products, services, or business opportunities. • Monitor quotes and order activity closely, following up each day to keep customers informed and maintain momentum. • Guide customers in the use of the company’s e-commerce platform through training and practical support. • Handle inbound service calls and help ensure requests are routed, recorded, and resolved efficiently.
2026-10-13T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience. Responsibilities: • Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved. • Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations. • Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently. • Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement. • Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization. • Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly. • Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options. Responsibilities: • Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests. • Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs. • Guide customers in using self-service resources and explain available tools that can improve their overall service experience. • Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement. • Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality. • Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
2026-10-09T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Lexington, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client interactions and ensure a positive service experience for customers in Lexington, South Carolina. This Long-term Contract opportunity is ideal for someone who can manage multiple priorities, communicate clearly, and maintain strong attention to detail in a fast-paced setting. The role requires a dependable, detail-oriented individual who can handle a high volume of inquiries while staying organized and focused on accurate service and order support. Responsibilities: • Respond to incoming customer calls and messages with professionalism, providing timely assistance and clear information. • Enter and update customer orders accurately, ensuring all details are recorded correctly in internal systems. • Manage several tasks at once while keeping work organized and service levels consistent throughout the day. • Support both inbound and outbound customer communication related to questions, order status, and general account needs. • Document customer interactions thoroughly to maintain accurate records and support follow-up activity. • Use customer service platforms, including CRM tools such as Salesforce when applicable, to track requests and resolutions. • Maintain reliable performance during standard business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m.. • After completing training and meeting connectivity requirements, participate in a limited remote work schedule as approved.
2026-10-13T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-10-13T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a fast-paced office setting. This Long-term Contract opportunity is ideal for someone who enjoys solving problems, communicating clearly, and ensuring each request is handled with care from start to finish. The person in this role will serve as a key point of contact for service-related questions while working closely with internal teams to deliver a positive customer experience. Responsibilities: • Manage inbound customer inquiries related to service concerns and take ownership of researching and resolving issues such as missed collections and other account-related matters. • Enter customer requests and service orders with accuracy, monitor progress, and ensure all items are completed in a timely manner. • Partner with internal departments, including billing, sales, and operations, to coordinate solutions that align with customer needs. • Guide customers in using available self-service resources so they can access information and complete routine tasks more efficiently. • Recognize patterns in customer concerns and communicate repeat issues or workflow gaps to the appropriate internal contacts for review. • Adjust effectively to evolving priorities, updated procedures, and changing business demands while maintaining service quality. • Maintain clear and thorough communication across phone, email, and internal collaboration channels to support strong customer relationships.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently. Responsibilities: • Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution. • Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner. • Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement. • Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality. • Maintain clear records of customer interactions and follow-up actions to support consistency and accountability. • Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation. Responsibilities: • Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner. • Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion. • Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed. • Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement. • Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
2026-10-09T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
16.15 - 18 USD / Hourly
We are looking for a bilingual Spanish Speaking, Customer Service Representative to support customers in Jacksonville, Florida through a Contract assignment which is fully on-site. In this role, you will handle high-volume phone interactions in both English and Spanish, assist with order-related questions, and provide attentive service that creates a positive customer experience. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and is confident managing both inbound and outbound calls. Responsibilities:• Ability to work in our Jacksonville, Florida offices on the southside • Respond to customer inquiries by phone in English and Spanish, delivering courteous and efficient support during each interaction.• Assist customers with placing, updating, and confirming orders while ensuring information is entered accurately into company systems.• Manage a steady flow of inbound calls and complete outbound follow-up calls to resolve questions, provide updates, or gather needed details.• Address service concerns professionally, identify appropriate solutions, and escalate more complex issues when necessary.• Maintain detailed and accurate records of conversations, order activity, and customer requests for documentation purposes.• Support call center operations by meeting service expectations for responsiveness, quality, and professionalism.• Help customers navigate order-related processes, policies, and account questions with clear explanations and timely assistance.
2026-10-13T00:00:00Z

323 results for Patient Service Representative in Usa