<p>We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.</p>
We are looking for a Systems Security Engineer to strengthen and secure enterprise infrastructure for a respected financial institution in San Antonio, Texas. This position blends hands-on systems administration with a strong security focus, making it well suited for someone who can protect Windows-based environments while advancing consistent controls across the organization. The individual in this role will help elevate the company’s security posture through practical hardening measures, policy enforcement, and close collaboration with technical and business stakeholders.<br><br>Responsibilities:<br>• Build, deploy, and support secure infrastructure solutions across both on-premises systems and cloud-based platforms.<br>• Manage and enhance Microsoft security and identity tools, including Intune, Entra ID, Defender, Active Directory, and Group Policy, to improve control and visibility.<br>• Define and apply security configuration standards that align with recognized benchmarks and enterprise best practices.<br>• Drive initiatives related to server hardening, patching, vulnerability resolution, and ongoing configuration oversight.<br>• Create and maintain endpoint protection standards and device compliance rules to support a secure user environment.<br>• Review security alerts, examine potential threats, and coordinate timely corrective actions with the appropriate teams.<br>• Partner with infrastructure, networking, and IT leadership to promote standardized security processes and technology practices.<br>• Provide administration and support for core Windows Server services and related enterprise infrastructure components.<br>• Contribute to audits, risk reviews, and compliance activities associated with regulated financial environments.
We are looking for an experienced Senior Systems Administrator to oversee and strengthen enterprise infrastructure operations in Birmingham, Alabama. This position supports a multi-site environment and plays a key role in maintaining reliable server, virtualization, cloud, and identity platforms for the organization. The ideal candidate brings deep technical expertise, a practical approach to problem-solving, and a strong commitment to system stability, security, and continuous improvement.<br><br>Responsibilities:<br>• Oversee daily administration of server environments across on-premises, virtual, and cloud platforms that support users at multiple locations.<br>• Maintain and optimize core infrastructure technologies, including Windows Server, VMware, Hyper-V, and Microsoft 365 services.<br>• Manage identity and access functions through Active Directory, Group Policy, and related account administration processes.<br>• Track system health, install updates, resolve infrastructure issues, and take corrective action to minimize downtime.<br>• Direct backup, recovery, storage, and disaster recovery activities to protect business-critical systems and data.<br>• Apply security controls, address vulnerabilities, and enforce appropriate access standards across the server environment.<br>• Support server hardware and data center equipment to ensure dependable performance and availability.<br>• Provide secondary infrastructure assistance for networking components such as switches, VLANs, and site connectivity.<br>• Contribute to technical projects by creating documentation, improving operational procedures, and developing PowerShell-based automation where appropriate.
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
We are looking for an ERP/CRM Administrator to join a collaborative team in Wisconsin on a contract basis with the potential for a permanent position. This position will oversee the current enterprise application landscape, provide hands-on support to business users, and contribute to system improvements across core operational areas. The role also plays an important part in modernization efforts by supporting migration-related activities, strengthening system reliability, and helping the organization prepare for future platform capabilities.<br><br>Responsibilities:<br>• Oversee daily administration of the ERP environment, including system upkeep, monitoring, updates, and overall operational stability.<br>• Provide frontline support to users in areas such as order management, production, inventory control, and reporting, resolving issues in a timely manner.<br>• Partner with business teams to identify process gaps, recommend practical system enhancements, and improve how the platform supports operations.<br>• Administer user accounts, roles, and security permissions to ensure appropriate access and compliance with internal controls.<br>• Support backup procedures, recovery readiness, patch deployment, and ongoing health checks across the application environment.<br>• Contribute to migration initiatives by assisting with planning, testing, implementation support, and stabilization activities for the future-state platform.<br>• Work with stakeholders and external partners to document integrations, evaluate system dependencies, and support architecture discussions tied to modernization efforts.<br>• Assist with long-term data retention and archiving efforts, including validation of archival approaches, cleanup planning, and optimization of historical data management.<br>• Provide infrastructure-related support such as environment coordination, server administration activities, and security hardening efforts where needed.
<p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p> </p><p>We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul><p><br></p>
<p>Robert Half is partnering with a well-established technology organization in the Milwaukee area to help them hire an experienced Systems Administrator. This role is responsible for maintaining server, virtualization, identity, database, and application-hosting technologies while helping ensure systems remain secure, reliable, and available for both internal teams and external customers.</p><p><br></p><p>This is a hands-on position for someone who enjoys troubleshooting, automation, infrastructure improvement, and working across a broad range of technologies.</p><p><br></p><p>What You'll Be Doing</p><ul><li>Administer and support Windows Server environments across production and non-production systems</li><li>Manage Active Directory, Group Policy, user access, and identity-related services</li><li>Support Microsoft SQL Server environments, including maintenance, backups, and recovery processes</li><li>Configure and maintain virtualization platforms such as VMware, Citrix, and Remote Desktop Services</li><li>Support web and application hosting technologies including IIS, Tomcat, and related services</li><li>Monitor system performance, availability, and security while proactively addressing issues</li><li>Develop and maintain automation and scripting solutions using PowerShell and other tools</li><li>Troubleshoot infrastructure, application, and network-related problems</li><li>Create and maintain technical documentation, procedures, and system configurations</li><li>Participate in an on-call rotation and assist with incident response when needed</li></ul><p><br></p>
We are looking for a Cloud Engineer to join a service organization in Jacksonville, Florida in a contract capacity with the potential to become permanent. This role is suited for a hands-on, detail-oriented individual who can strengthen and support enterprise cloud infrastructure while improving reliability, automation, and operational efficiency. The position will work across Microsoft-based environments and Azure services, partnering with technical teams to deliver stable, secure, and scalable solutions.<br><br>Responsibilities:<br>• Design, implement, and maintain cloud and hybrid infrastructure solutions across enterprise Microsoft and Azure environments.<br>• Administer production Azure resources and help optimize performance, availability, and cost across hosted services.<br>• Build and enhance automated infrastructure deployment processes using Infrastructure as Code tools such as Terraform.<br>• Support container-based platforms, including Docker and Azure Kubernetes Service, to improve application delivery and platform scalability.<br>• Collaborate with engineering and operations teams to define technical standards, strengthen system reliability, and promote cloud best practices.<br>• Lead infrastructure initiatives from planning through execution, ensuring timelines, quality expectations, and business needs are met.<br>• Troubleshoot complex platform, server, and network-related issues, including active participation during service incidents and outage response calls.<br>• Develop and maintain scripts and deployment workflows using tools such as PowerShell, Python, or Bash to streamline administration and repeatable tasks.<br>• Contribute to secure cloud operations by applying sound controls for access, compliance, data protection, and environment governance.<br>• Deliver responsive internal support by listening carefully, communicating clearly, recommending practical solutions, and confirming follow-up actions are completed.
We are looking for a dependable Test Center Administrator to support daily exam operations at our South Carolina location. This is a Contract position for a detail-oriented individual who can create a secure, organized, and welcoming environment for test takers while managing administrative and proctoring duties. The role requires strong customer service, close attention to detail, and the ability to remain calm and effective in a busy testing setting.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm their identification, and guide them through the check-in process with courtesy and care.<br>• Carry out testing security procedures, including screening protocols and the use of handheld security devices when required.<br>• Monitor examinees throughout their sessions by conducting routine room checks and observing activity to protect testing integrity.<br>• Respond quickly to candidate concerns, resolve routine issues when possible, and escalate exceptions according to established guidelines.<br>• Troubleshoot basic equipment or workstation problems to minimize disruptions during the testing process.<br>• Maintain strict control over testing materials, workstations, and the overall exam environment to ensure security at all times.<br>• Complete detailed incident records and report any irregular behavior or policy violations promptly and accurately.<br>• Support daily site readiness by handling administrative tasks, organizing materials, and assisting with packing or unpacking equipment as needed.<br>• Apply test center procedures consistently while helping provide a fair, comfortable, and standardized experience for every candidate.<br>• Adjust to changing operating hours and business needs, including a schedule that may expand to six days per week, Monday through Saturday.
<p><strong>Systems Administrator</strong></p><p>We're looking for a hands-on <strong>Systems Administrator</strong> to support and enhance our IT infrastructure in a fully <strong>onsite, 5 days per week</strong> role. This position will be responsible for managing servers, supporting the Microsoft 365 environment, and helping drive automation and efficiency across the organization.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Administer and support <strong>Windows Server</strong> environments</li><li>Manage and optimize the <strong>Microsoft 365</strong> platform, including Exchange Online, Teams, and Entra ID</li><li>Develop and maintain solutions using <strong>Power Apps</strong> and the Power Platform</li><li>Monitor system performance, security, backups, and patch management</li><li>Troubleshoot infrastructure, application, and user support issues</li><li>Collaborate with IT leadership on technology improvements and projects</li></ul><p><br></p><p>If you enjoy solving technical challenges, improving systems, and working in a collaborative environment, we'd love to hear from you.</p>
We are looking for a Controller to lead the company’s core accounting, financial reporting, payroll, and cash management activities in Deer Park, New York. This role will oversee day-to-day financial operations, support compliance across payroll and union reporting, and help maintain strong controls across treasury, insurance, legal documentation, and administrative processes. The ideal candidate brings a hands-on approach, sound judgment, and the ability to manage both detailed accounting work and broader operational oversight in a growing business environment.<br><br>Responsibilities:<br>• Lead daily accounting operations, ensuring financial activity is accurately recorded from subledgers through the general ledger and supporting timely month-end and year-end close processes.<br>• Direct receivables and payables functions, including billing, cash application, collections, vendor payment scheduling, invoice review, and reconciliation of supporting purchasing and receiving records.<br>• Maintain inventory costing records, prepare recurring inventory analysis, and assess reserve needs for excess or slow-moving stock.<br>• Prepare journal entries, account reconciliations, debt schedules, interest accruals, and other adjustments needed to produce reliable monthly financial statements.<br>• Oversee weekly payroll processing for hourly and salaried staff, validate payroll controls and funding, and coordinate submissions and reconciliations with the external payroll provider.<br>• Administer union-related payroll obligations, including benefits and dues remittances, required wage reporting, contract compliance, and support for union audit activity.<br>• Monitor daily cash balances, develop cash flow forecasts, manage borrowing activity, execute secure payment transactions, and maintain banking controls such as positive pay review.<br>• Support legal, insurance, and corporate administration by managing agreements, renewals, licenses, coverage audits, claims coordination, and required business records.<br>• Partner with outsourced service providers to maintain business software licensing, IT support continuity, network security, backup processes, and employee-related administrative activities such as onboarding, benefits coordination, and policy updates.
<ul><li> Participates in the planning and design of network architecture.</li><li> Performs maintenance of network devices including the restoration of hardware and software.</li><li> Conduct advanced research and evaluation of network technology and recommend purchases of network equipment.</li><li> Works with end users, Team Members and vendors to resolve network hardware and software issues.</li><li> Designs installs, supports and tests Local and Wide Area Networks.</li><li> Supports Infrastructure including: switches, routers, wireless, optical, and firewalls.</li><li> May develop end-user training to achieve efficient utilization of LAN/WAN.</li><li> Responds to and resolves help desk tickets. Participates in project management activities as assigned.</li><li> Participates in Network Team On-Call program.</li><li> Adheres to the Medical Center's Organizational Competencies and Standards of Behavior.</li></ul><p><br></p>
We are looking for a Network Engineer to join a contract opportunity in Pennsylvania. In this role, you will contribute to the design, support, and optimization of enterprise network, voice, and collaboration systems within a Cisco-centered environment. The position requires a hands-on, detail-oriented individual who can strengthen reliability, performance, and security while partnering with internal teams to deliver stable communication services.<br><br>Responsibilities:<br>• Oversee the daily operation and ongoing improvement of Cisco network infrastructure, including switching, routing, VLAN segmentation, spanning tree, and access layer connectivity.<br>• Configure and support enterprise voice platforms by administering Cisco Unified Communications systems, call routing components, and related telephony services.<br>• Maintain cloud-based collaboration tools such as Webex and Microsoft Teams, including account setup, dial plan coordination, and interoperability with on-premises environments.<br>• Administer emergency calling solutions and verify that voice services align with applicable E911 requirements across company locations.<br>• Develop, document, and carry out disaster recovery and failover exercises for network and voice platforms, capturing outcomes and validating recovery readiness.<br>• Apply and tune quality of service settings to preserve call clarity and prioritize real-time traffic throughout the communications environment.<br>• Investigate and resolve call quality problems, service interruptions, and network-related voice issues using a disciplined troubleshooting approach.<br>• Support structured change management processes by preparing documentation, implementing approved updates, and completing post-change review activities.<br>• Partner with security, compliance, vendors, and cross-functional technology teams to ensure infrastructure meets operational standards and regulatory expectations.<br>• Keep technical records current, including network diagrams, voice configurations, dial plans, and support procedures.
<p>We are looking for an Salesforce Administrator to support and enhance enterprise business systems for a contract assignment based in San Bernardino, California. This Contract position is ideal for someone who is detail oriented and can translate operational needs into effective platform solutions while maintaining reliable system performance. The role will focus on administration, configuration, and technical development across ERP and CRM environments, with close collaboration across business and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Administer ERP and CRM platforms to ensure stable daily operations, appropriate access, and dependable system functionality.</p><p>• Gather business needs from stakeholders and turn them into clear documentation, including business requirement materials and functional recommendations.</p><p>• Configure system features, workflows, and settings to align platform capabilities with organizational processes and user expectations.</p><p>• Develop and maintain client-side scripts to improve usability, automate tasks, and support customized application behavior.</p><p>• Create and support APIs and system integrations that enable secure and accurate data exchange between business applications.</p><p>• Perform Salesforce development activities to extend platform functionality and address business-driven enhancement requests.</p><p>• Manage configuration changes through controlled processes, including testing, documentation, and release coordination.</p><p>• Troubleshoot application issues, identify root causes, and deliver timely resolutions to reduce disruption for end users.</p>
<p>For our client, we are seeking a Systems Engineer to support the design, implementation, administration, and maintenance of enterprise IT infrastructure. This individual will be responsible for ensuring system reliability, security, performance, and availability across physical, virtual, and cloud-based environments.</p>
We are looking for a Systems Administrator to support a manufacturing organization in Charlotte, North Carolina with a strong focus on Microsoft 365, identity services, and endpoint administration. This Long-term Contract opportunity is ideal for a hands-on detail-oriented individual who can quickly assess technical environments, resolve complex issues, and deliver practical improvements with limited supervision. The role begins with a significant onsite presence and transitions into a hybrid schedule as business needs evolve.<br><br>Responsibilities:<br>• Direct directory services and identity-related work tied to domain consolidation activities, ensuring a smooth user experience during environment changes.<br>• Administer core Microsoft 365 platforms, including Exchange Online, Entra ID, licensing, mailbox support, and user account governance.<br>• Guide user movement across separate domains and cloud environments while maintaining secure access and operational continuity.<br>• Review current infrastructure and recommend enhancements that strengthen reliability, security, and day-to-day efficiency.<br>• Investigate and resolve advanced issues involving authentication, system performance, user access, and connected endpoint services.<br>• Provide technical support across infrastructure and end-user computing, acting as a key resource for systems and device-related needs.<br>• Execute laptop setup, deployment, configuration, and user migration tasks for approximately 60 internal employees.<br>• Partner with operations leadership to prioritize work, communicate technical findings clearly, and carry initiatives forward as an independent contributor.<br>• Apply security and compliance expectations in daily administration activities, including follow-up actions related to audit-driven standards.
<p>Robert Half is seeking a detail-oriented <strong>Deltek VantagePoint Application Support Specialist</strong> to provide front-line support for day-to-day Deltek issues. This individual will monitor incoming support tickets, troubleshoot user questions, manage account access and permissions, and assist with routine system maintenance and configuration support. Apply today!</p><p><br></p><p><strong>Duration: </strong>3 months with potential to extend</p><p><strong>Location: </strong>100% Remote</p><p><strong>Schedule:</strong> Monday - Friday 9-4 PM PST, core meetings</p><ul><li>Starting at 40 hours a week, then move into 20 hours per week.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and respond to incoming Deltek VantagePoint support tickets.</li><li>Troubleshoot basic user issues and answer day-to-day system and navigation questions.</li><li>Create, update, activate, and deactivate user accounts.</li><li>Process approved user access, security, and permission changes.</li><li>Support employee onboarding and offboarding within Deltek.</li><li>Maintain employee records, including supervisor, office, organization, and other updates.</li><li>Assist employees with timesheet, expense, project access, charge code, and approval routing issues.</li><li>Perform routine data maintenance and identify and correct inaccurate or incomplete records.</li><li>Document ticket resolutions and identify recurring issues or opportunities for process improvement.</li><li>Create and maintain SOPs and knowledge-base documentation for common support requests.</li><li>Escalate complex configuration, financial, integration, security, and system issues to the appropriate system owners.</li></ul>
We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements.<br><br>Responsibilities:<br>• Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services.<br>• Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations.<br>• Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current.<br>• Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components.<br>• Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime.<br>• Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas.<br>• Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution.<br>• Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones.<br>• Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current.<br><br>Responsibilities:<br>• Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations.<br>• Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately.<br>• Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed.<br>• Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization.<br>• Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management.<br>• Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action.<br>• Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead.<br>• Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency.<br>• Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot.<br>• Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations.<br><br>Responsibilities:<br>• Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system.<br>• Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment.<br>• Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management.<br>• Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex.<br>• Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes.<br>• Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required.<br>• Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources.<br>• Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it.<br>• Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly.<br>• Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who enjoys customer-facing work, maintains strong attention to detail, and can uphold testing standards in a structured environment. The person in this role will help create a secure, detail-focused, and welcoming setting for candidates while ensuring policies and procedures are followed consistently.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm identification, and guide them through the check-in process with courtesy and efficiency.<br>• Conduct required security screening procedures, including the use of approved screening tools, to protect the integrity of the testing environment.<br>• Provide basic assistance with testing equipment or devices and address routine technical concerns that may affect the candidate experience.<br>• Monitor exam sessions through regular room checks and direct observation to ensure compliance with testing rules at all times.<br>• Respond promptly to candidate concerns, resolve issues when appropriate, and escalate exceptions according to established guidelines.<br>• Preserve the security of exam materials, workstations, and testing areas while helping maintain an orderly and controlled environment.<br>• Support a fair and comfortable experience for each test taker by applying procedures consistently and communicating clearly throughout the session.<br>• Document irregular incidents thoroughly and report any behavior or events that fall outside testing policies.<br>• Complete fingerprint scanning and digital record activities when required as part of the candidate verification process.<br>• Assist with general site tasks during slower testing periods, including administrative support, document handling, and basic equipment packing or setup activities.
<p>We are looking for a dependable Test Center Administrator to support daily testing operations in Pennsylvania. This long-term contract opportunity is part-time, generally around 20 hours per week, and is ideal for someone who enjoys structured environments, delivers excellent customer service, and can adapt to a rotating schedule that may include Saturdays, evenings, and occasional Sundays. In this role, you will help create a secure, detail-focused, and welcoming experience for individuals completing exams while ensuring testing procedures are followed carefully.</p><p><br></p><p>Responsibilities:</p><p>• Welcome test takers, confirm their identification, and guide them through check-in procedures with accuracy.</p><p>• Enforce testing rules by conducting required security screenings, including the use of handheld screening tools when needed.</p><p>• Observe candidates throughout their exams and respond promptly to questions, concerns, or irregular situations.</p><p>• Protect the integrity of the testing environment by securing materials, monitoring conduct, and documenting incidents that fall outside established guidelines.</p><p>• Support a fair and comfortable experience for every examinee by providing clear instructions and maintaining an orderly setting.</p><p>• Complete administrative tasks such as preparing reports, scanning records, and maintaining accurate testing documentation.</p><p>• Assist with basic test center operations, including handling small equipment, packing or unpacking materials, and supporting workstation readiness.</p><p>• Perform candidate fingerprint capture and digital recordkeeping when required at the site.</p><p>• Work a flexible part-time schedule based on site needs, with shifts available Monday through Saturday and possible evening or Sunday coverage.-25</p>
We are looking for a SCADA Systems Administrator to support the technology platforms that provide visibility and control across remote energy operations in Dallas, Texas. This position partners with operations, control room staff, field personnel, and engineering teams to keep critical systems stable, connected, and responsive. The role is ideal for someone who enjoys solving issues in real-time environments and improving the performance of operational technology used across distributed assets.<br><br>Responsibilities:<br>• Administer and sustain SCADA applications, supporting servers, and related infrastructure to ensure dependable system performance.<br>• Diagnose and resolve communication failures between field devices, telemetry equipment, and central control systems.<br>• Set up, update, and maintain system interfaces, server components, and operator-facing displays used in daily operations.<br>• Develop and revise graphical screens and visual tools that help operators monitor assets and respond effectively.<br>• Support industrial and wireless communication networks that connect remote sites to operational platforms.<br>• Contribute to site onboarding efforts by assisting with integration, validation, commissioning, and production deployment activities.<br>• Research and correct telemetry, connectivity, and data accuracy issues affecting operational visibility.<br>• Generate data extracts, reporting outputs, and analysis support for operational and business stakeholders.<br>• Participate in scheduled on-call coverage to help maintain support for a continuous 24/7 operating environment.<br>• Travel to regional field locations when needed to assist with troubleshooting, implementation, and system support.
We are looking for a dependable Test Center Administrator to support a detail-oriented testing environment. This is a long-term contract opportunity with part-time hours, typically around 20 hours per week, and the possibility of additional hours based on site needs. The person in this role will help create a secure, organized, and welcoming experience for exam candidates while adapting to a flexible schedule that may include weekdays, Saturdays, occasional evenings, and possible Sunday coverage.<br><br>Responsibilities:<br>• Welcome test takers, confirm their identification, and guide them through check-in procedures with care.<br>• Enforce testing rules by completing security screening steps, including the use of monitoring tools when required.<br>• Observe candidates throughout the exam session to protect testing integrity and respond promptly to concerns or irregular situations.<br>• Preserve the security of exam materials, workstations, and the overall test center environment at all times.<br>• Document incidents clearly and escalate exceptions or policy-related issues in a timely manner.<br>• Support a fair and comfortable experience for each candidate by providing clear directions and maintaining a calm atmosphere.<br>• Assist with administrative tasks such as scanning records, handling basic office support duties, and preparing materials or equipment as needed.<br>• Move through the testing area regularly, escort candidates when appropriate, and help maintain compliance with operational procedures.<br>• Contribute to day-to-day site readiness by helping with basic computer or equipment handling, packing, or unpacking when necessary.