156 Results for It Support Technician Jobs in Usa

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Engineering Technician

Fairfield, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an Engineering Technician to support municipal engineering, development review, permitting, and public works activities. This Engineering Technician position provides a combination of office and field technical engineering support, including reviewing construction and subdivision plans, assisting with development review, preparing engineering drawings, supporting field survey activities, and issuing encroachment permits.The ideal Engineering Technician candidate will have experience working with civil engineering plans, land development, public works projects, surveying, or municipal engineering and be comfortable working with engineers, contractors, developers, property owners, and the general public. Key Responsibilities<ul><li>Review subdivision final maps, parcel maps, and construction plans for compliance with City Planning and Engineering requirements and accepted construction practices.</li><li>Review and interpret civil engineering plans associated with streets, utilities, land development, and public infrastructure improvements.</li><li>Prepare engineering plans, specifications, profiles, cross-sections, and related technical drawings.</li><li>Perform horizontal and vertical alignment calculations and other engineering computations supporting:</li><li>Street improvements</li><li>Curb and gutter construction</li><li>Sewer systems</li><li>Water systems</li><li>Storm drainage</li><li>Parks and other public improvement projects</li><li>Assist with the development review process, including review and coordination of plans submitted for private and public improvement projects.</li><li>Process and issue encroachment permits in accordance with City requirements.</li><li>Provide flood zone determinations and respond to requests for general engineering and development information.</li><li>Participate as a member of a field survey crew, gathering and documenting field data for planning, engineering, and public works projects.</li><li>Assist with construction staking, improvement-site surveys, and property boundary surveys.</li><li>Use surveying equipment to obtain accurate field measurements and assist with survey calculations.</li><li>Reproduce, organize, and assemble engineering plans, specifications, maps, and related documents.</li><li>Maintain accurate records associated with engineering drawings, surveys, permits, and field activities.</li><li>Prepare technical documentation and reports as required.</li><li>Coordinate and communicate with City employees, engineers, contractors, developers, property owners, and members of the public.</li><li>Perform other related engineering support duties as assigned.</li></ul>
2026-11-05T00:00:00Z

IT Security Specialist

Saint Johns, MI
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an IT Security Specialist to strengthen and advance our cybersecurity program in Saint Johns, Michigan. This role will lead efforts to protect company systems, improve security standards, and support a resilient technology environment across endpoints, networks, cloud platforms, and business applications. The ideal candidate will combine hands-on technical expertise with program oversight, helping shape security strategy while responding effectively to operational risks and emerging threats. Responsibilities: • Administer and oversee secure access to company systems, including user accounts, endpoint permissions, IP-related controls, antivirus tools, cloud-based platforms, and security configuration issues. • Maintain and optimize cybersecurity technologies such as endpoint protection, detection and response platforms, monitoring solutions, and security training systems to support daily defense operations. • Monitor security events across the organization’s environment, investigate alerts from internal tools and external monitoring partners, and coordinate timely response to suspicious activity or service disruptions. • Create and drive a forward-looking cybersecurity roadmap covering identity and access management, governance, risk reduction, incident response, disaster recovery, vulnerability management, and employee awareness initiatives. • Establish and enforce secure configuration standards by managing asset inventories, documenting baseline requirements, auditing compliance, and supporting exception reviews where business needs require deviations. • Lead system hardening efforts and support the creation and maintenance of standardized secure images for company devices and infrastructure. • Contribute security guidance to future-state IT planning by reviewing architecture, evaluating infrastructure and cloud designs, and assessing application fit before deployment. • Review and authorize software and application installations on company-owned laptops, desktops, mobile devices, and servers to ensure alignment with security expectations. • Direct the security awareness program by delivering onboarding education, recurring training, and targeted instruction when elevated risks or new threats arise. • Evaluate third-party IT suppliers from a security perspective, manage related service provider activities and contracts, and recommend technology or infrastructure improvements that strengthen protection of company data and systems.
2026-11-02T00:00:00Z

Tier II Helpdesk

Bedford, MA
onsite
Temporary / Contract
32 - 35 USD / Hourly
We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support. Responsibilities: • Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity. • Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint. • Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications. • Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations. • Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal. • Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards. • Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment. • Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle. • Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources. • Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
2026-10-27T00:00:00Z

Tier 2 Support - On-boarding Specialist

Broken Arrow, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support. Responsibilities:• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.• Perform system checks, document completed work, and confirm that installed technology meets operational needs.• Provide support related to SharePoint access and general usage as part of the onboarding process.
2026-11-04T00:00:00Z

Desktop Support/Audio-Visual Analyst

Oakland, CA
onsite
Temporary to Hire
35 - 37 USD / Hourly
We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. Responsibilities:<ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li>No mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul>
2026-11-05T00:00:00Z

Help Desk Analyst

San Antonio, TX
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Help Desk Analyst to support end users by resolving technical issues and delivering reliable day-to-day IT assistance in San Antonio, Texas. This contract position with potential for a permanent role is ideal for someone who communicates clearly, stays composed in a fast-paced environment, and enjoys helping people navigate hardware, software, and access-related challenges. The role will focus on ticket-based support, account administration, collaboration tools, and device troubleshooting across a diverse technical environment. Responsibilities: • Manage incoming support requests through the FootPrints ticketing platform, document resolutions, and maintain accurate service records. • Troubleshoot issues involving Microsoft Teams, desktop applications, and general end-user connectivity to restore productivity quickly. • Administer user accounts and access permissions within Active Directory, including routine updates and account support. • Provide technical assistance for Windows and Mac computers, mobile devices, and common peripheral hardware used across the organization. • Support Apple and Android devices by assisting with setup, configuration, and basic troubleshooting needs. • Assist with hardware rollouts, device deployments, and configuration tasks to ensure equipment is ready for business use. • Coordinate with internal IT teams and vendors when issues require escalation or specialized technical expertise. • Deliver customer-focused support with professionalism, patience, and clear communication during every user interaction.
2026-11-06T00:00:00Z

IT Service Desk Manager

Green Bay, WI
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
Robert Half is partnering with a company in the Green Bay area to help them hire an experienced IT Service Desk Manager. Technology is a critical part of the business, and this position plays a key role in making sure employees have reliable, secure, and well-supported systems to do their jobs. This person will lead the team responsible for end-user technology and support services while also driving infrastructure initiatives, operational improvements, and long-term technology planning. The role is a blend of people leadership, service delivery, project ownership, and infrastructure oversight. Success comes from building a strong team, maintaining high service levels, and identifying opportunities to improve both technology and processes across the organization. ResponsibilitiesYou'll oversee the day-to-day delivery of IT support services, ensuring issues are resolved efficiently and escalations receive appropriate attention. You'll help establish priorities for the team, monitor performance, and create an environment focused on accountability, collaboration, and continuous improvement. You'll also help guide infrastructure decisions and technology investments, balancing operational needs with long-term strategy. This includes evaluating new solutions, managing vendor relationships, participating in budgeting activities, and helping leadership make informed technology decisions. Project work is a significant part of the position. You'll partner with stakeholders to evaluate requests, prioritize initiatives, and move projects from planning through implementation. This includes participating in business continuity and disaster recovery efforts, technology lifecycle planning, and broader infrastructure initiatives. In addition, you'll work closely with teams across the business to improve processes, strengthen service delivery, and ensure IT remains aligned with organizational goals.
2026-10-23T00:00:00Z

Administrative Support Specialist

Salem, NH
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support. Responsibilities:• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.• Enter, update, and maintain records with a high level of accuracy across office systems and documents.• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.
2026-11-05T00:00:00Z

Client Technologies Specialist (Senior)

Augusta, ME
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Client Technologies Specialist (Senior) to provide hands-on technical support and user-facing service in Augusta, Maine. This Long-term Contract position is fully onsite and is ideal for someone who enjoys helping end users, preparing equipment, and keeping technology operations organized and efficient. The person in this role will support day-to-day desktop needs, contribute to user onboarding activities, and help maintain a reliable hardware inventory while working closely with team members and local stakeholders. Responsibilities:• Lead and support weekly onboarding sessions for new users, helping them get started with workplace technology and standard tools.• Prepare and configure end-user equipment such as laptops, monitors, docking stations, and related hardware for deployment.• Deliver prompt deskside assistance for routine technical issues, ensuring users receive practical and timely support.• Track hardware assets and keep inventory records current, accurate, and easy to reference.• Record completed work and support activities clearly so future troubleshooting and service continuity are well documented.• Participate in recurring team discussions and issue review meetings to share updates, identify patterns, and improve service delivery.• Answer general questions about system usage, device setup, and workplace technology with clear and complete guidance.• Coordinate the retirement, collection, and proper disposal of outdated computer equipment in accordance with established procedures.• Travel locally as needed within the immediate Alexandria, Virginia area to provide onsite support and related technical assistance.
2026-11-06T00:00:00Z

Direct Support Professional

Los Angeles, CA
onsite
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a bilingual Direct Support team member to deliver individualized, community-based support to clients in Los Angeles, California. This contract opportunity is ideal for someone who brings compassion, reliability, and strong communication skills to daily client interactions. In this field-based role, you will help individuals build practical life skills, work toward personal goals, and maintain greater independence while coordinating with families and support teams. Responsibilities: • Deliver one-on-one services based on each client’s established support plans and personal objectives. • Guide clients in strengthening daily living skills such as communication, budgeting, employment readiness, and independent routines. • Provide dependable transportation to appointments, community activities, and other approved locations using a personal vehicle. • Promote client safety, dignity, and self-advocacy while encouraging meaningful participation in the community. • Record services provided and track client progress with clear, timely, and accurate documentation. • Complete required reports and service records within scheduled work hours and in accordance with program expectations. • Partner with family members, employers, and multidisciplinary professionals to support consistent client outcomes. • Participate in staff meetings, supervision sessions, and required training to remain aligned with organizational standards. • Carry out additional related duties as needed to support client care and program operations.
2026-11-06T00:00:00Z

Commercial Support Specialist

Irving, TX
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment. Responsibilities: • Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently. • Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details. • Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements. • Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy. • Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions. • Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records. • Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed. • Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership. • Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
2026-11-06T00:00:00Z

Telecommunications Engineer

New Haven, CT
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services. Responsibilities: • Manage and support telecommunications systems to promote stable, secure, and efficient daily operations. • Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions. • Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities. • Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions. • Support activities connected to post-payment operations where telecommunications coordination is required. • Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes. • Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.
2026-10-28T00:00:00Z

IT Systems Engineer III

Stamford, CT
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced IT Systems Engineer III to support and enhance enterprise infrastructure across both on-premises and cloud environments in Stamford, Connecticut. This role focuses on maintaining reliable compute, network, identity, and security platforms while driving performance, stability, and operational improvements. The ideal candidate brings strong hands-on systems engineering expertise, a proactive troubleshooting mindset, and the ability to collaborate across IT functions to keep critical business services running effectively. Responsibilities: • Oversee the deployment, maintenance, and patch management of core infrastructure platforms across the data center and cloud, including VMware, Nutanix, and Microsoft Azure. • Administer Active Directory and related identity services, including organizational structure, policy management, domain services, and access controls. • Manage network infrastructure and connectivity by supporting routers, switches, wireless environments, and internet-facing services while resolving performance and availability issues. • Maintain and secure infrastructure technologies such as firewalls and other protection tools to support a stable and compliant operating environment. • Monitor critical systems and respond quickly to incidents to minimize downtime and maintain consistent service availability across business operations. • Provision, support, and optimize virtual machines in both on-premises and cloud-based environments, with an emphasis on reliability and scalability. • Safeguard enterprise data by maintaining backup operations, validating recovery readiness, and assisting with disaster recovery support for essential systems. • Create and update technical documentation, share knowledge with team members, and contribute to infrastructure automation, alerting, and continuous improvement initiatives.
2026-10-26T00:00:00Z

Help Desk Analyst I

Houston, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk Analyst I to provide hands-on technical support for end users in Houston, Texas. This Long-term Contract position focuses on resolving day-to-day issues involving desktop systems, software, printers, telecommunications, and network connectivity within a Microsoft-based environment. The role also supports routine infrastructure administration and partners with IT leadership to keep workplace technology operating efficiently. Responsibilities: • Deliver timely support for employees experiencing issues with PCs, desktop workstations, printers, software, phone systems, and network access. • Set up, configure, and maintain computers, peripherals, and approved applications in alignment with company technology standards. • Diagnose reported technical problems independently and collaborate with the IT Manager when escalation or additional coordination is needed. • Provide onboarding support by guiding new team members on the proper use of hardware, software, and common workplace tools. • Maintain accurate tracking of technology assets, including hardware inventory, software records, and related support documentation. • Assist with video conferencing preparation, meeting setup, and troubleshooting for end users before and during scheduled sessions. • Contribute to departmental initiatives and complete additional technology-related projects as assigned. • Provide occasional support outside standard business hours, including evenings or weekends, when business needs require coverage.
2026-10-21T00:00:00Z

Operational Technology Engineer

New Holland, PA
onsite
Permanent / Full Time
175000 - 190000 USD / Yearly
We are looking for an Automation Engineer to support industrial technology systems in New Holland, Pennsylvania. This position focuses on building reliable connections between plant operations and enterprise platforms while helping teams maintain secure, high-performing OT environments. The role also works closely with operational and technical stakeholders to strengthen system architecture, improve support processes, and uphold cybersecurity standards across the facility. Responsibilities: • Design and deploy automation and operational technology solutions that enable dependable system performance and effective data exchange across plant and enterprise environments. • Partner with production, engineering, and IT teams to align shop-floor control systems with broader infrastructure and business applications. • Review and confirm industrial architecture plans to ensure technical soundness, scalability, and compliance with organizational standards. • Establish and maintain connectivity between manufacturing automation platforms and company systems used for reporting, monitoring, and data sharing. • Support site teams in sustaining OT equipment and software by promoting preventive maintenance and resolving performance issues. • Guide troubleshooting efforts for operational technology incidents and help drive timely corrective actions to minimize disruption. • Apply and maintain cybersecurity controls that reduce risk to plant systems and strengthen protection against operational threats. • Execute remediation activities identified through security reviews, assessments, and audit findings within OT environments. • Enforce industrial cybersecurity policies and site procedures to ensure operational technology systems remain compliant and secure.
2026-10-27T00:00:00Z

OT Systems Administrator

Appleton, WI
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Robert Half is partnering with a manufacturing company in the Appleton/Neenah area to help them hire an Operational Technology (OT) Systems Administrator. This role will support and help modernize the infrastructure that runs its production environment. You'll focus on the servers, networking, and supporting technologies behind critical manufacturing systems rather than end-user support. The company is in the early stages of a significant OT modernization effort that includes network segmentation, infrastructure upgrades, and security improvements. You'll work alongside internal teams and external partners to support these initiatives while helping maintain a highly available production environment. Responsibilities<ul><li>Support and maintain OT servers, infrastructure, and network environments</li><li>Assist with infrastructure modernization projects involving networking, Active Directory, and security improvements</li><li>Coordinate with external vendors and implementation partners on larger projects and upgrades</li><li>Troubleshoot infrastructure issues and help drive resolution efforts</li><li>Support backup, patching, monitoring, and system administration activities</li><li>Maintain technical documentation, diagrams, and operational procedures</li><li>Build relationships with engineering, operations, maintenance, and external technology partners</li><li>Learn and support critical manufacturing applications and OT platforms</li></ul>
2026-11-04T00:00:00Z

Exception Information Technology

Kansas City, KS
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience. Responsibilities: • Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes. • Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning. • Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables. • Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction. • Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users. • Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services. • Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction. • Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release. • Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required. • Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
2026-11-03T00:00:00Z

Trade Support Analyst

Newark, DE
onsite
Temporary / Contract
32 - 32 USD / Hourly
We are looking for a detail-oriented Trade Support Analyst to join a Contract opportunity in Newark, Delaware. This position supports confidentiality agreement review, negotiation coordination, and controlled distribution of sensitive credit information for secondary trading activity. The role works closely with legal, sales, trading, compliance, and research partners, making strong organization, communication, and multitasking skills essential. This is a fully onsite position suited for someone who can manage competing priorities with accuracy and sound judgment. Responsibilities: • Coordinate the drafting, review, and execution of confidentiality agreements with external counterparties involved in loan and claims trading activity. • Partner with legal, sales, and trading stakeholders to track agreement progress, resolve open items, and support negotiation follow-up. • Respond to internal and external questions regarding document status, required terms, and next steps in the agreement lifecycle. • Prepare and organize materials for approved client distribution in accordance with executed agreements and internal control standards. • Maintain and update virtual data rooms, including document posting, access management, and due diligence support. • Review sensitive information before release to confirm alignment with internal information barriers and confidentiality requirements. • Work with compliance, legal, research, and trading teams to escalate issues and ensure proper handling of restricted information. • Manage multiple time-sensitive tasks simultaneously while maintaining accurate records and high attention to detail.
2026-10-29T00:00:00Z

Epicor Support Analyst

Irvine, CA
onsite
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization. Responsibilities: • Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities. • Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows. • Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions. • Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making. • Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi. • Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes. • Provide assistance with subscription billing processes and related workflow configuration or issue resolution. • Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption. • Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
2026-11-06T00:00:00Z

Level 2 Help Desk

New York, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations. Responsibilities: • Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems. • Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction. • Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency. • Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow. • Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding. • Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware. • Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees. • Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly. • Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization. • Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
2026-11-02T00:00:00Z

Workplace Specialist - Tech Company

Menlo Park, CA
onsite
Temporary / Contract
35 - 50 USD / Hourly
We're looking for a proactive, hospitality-minded Workplace Specialist to help create an exceptional office experience in a fast-growing startup. This role is perfect for someone who enjoys wearing multiple hats, solving problems, and building a workplace where employees feel supported, engaged, and excited to come to work. #TECHCOMPANY What You'll Do<ul><li>Own day-to-day workplace operations and ensure the office runs smoothly</li><li>Deliver a best-in-class employee and guest experience</li><li>Coordinate office logistics, conference rooms, vendors, and workplace services</li><li>Manage office inventory, supplies, food and beverage programs, and deliveries</li><li>Support onboarding, employee events, team gatherings, and culture initiatives</li><li>Partner with facilities, IT, and cross-functional teams on workplace projects</li><li>Identify opportunities to improve processes and enhance the employee experience</li></ul>
2026-11-06T00:00:00Z

Help Desk Analyst (overnight shift)

Minnetonka, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Help Desk Analyst I to work an overnight shift (T, W, TH, Fr 10pm-8:30 am). In this role, you will serve as a first point of contact for technical issues, helping users resolve problems efficiently while maintaining accurate service records. This opportunity is well suited for someone who enjoys troubleshooting, communicates clearly, and can stay organized in a fast-paced support environment. Responsibilities:• Manage incoming support requests and system notifications through the ticketing platform, ensuring timely follow-up and resolution.• Record each customer interaction thoroughly, capturing issue details, business impact, troubleshooting activity, and final outcomes with precision.• Keep service requests current and aligned with established response and resolution timelines.• Apply standard support procedures across incident handling, problem resolution, change activities, and knowledge documentation.• Identify complex or high-impact technical issues early and route them to the appropriate escalation path.• Track service performance and recovery efforts while maintaining accurate operational reporting.• Deliver attentive assistance to customers during standard and after-hours coverage, including possible evening, weekend, or on-call support.• Collaborate effectively with teammates, partner groups, and internal stakeholders to resolve issues and maintain service quality.
2026-11-05T00:00:00Z

Customer Support & Order Management Specialist

Greenfield, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T00:00:00Z

Help Desk Analyst II

Lee, MA
onsite
Temporary / Contract
28 - 31 USD / Hourly
Tier 2 IT Support Specialist Location: Lee, MA (100% Onsite)Duration: 6-Month Contract with Potential ExtensionCompensation: Up to $31.00/hourBenefits: Eligible for Paid Time Off (PTO) and Paid Holidays over the course of the contractHours: 40 Weekly, Monday through Friday Overview Robert Half is seeking an experienced Tier 2 IT Support Specialist for a full-time contract opportunity in Lee, MA. This position is ideal for an IT professional who enjoys hands-on troubleshooting, supporting end users, and working closely with a collaborative IT team. The selected candidate will provide technical support to employees, assist with desktop and user support issues, and help maintain daily IT operations. The initial contract is expected to last six months, with the potential for extension. Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support to end users</li><li>Troubleshoot hardware, software, and user account issues</li><li>Assist with workstation deployments, upgrades, and replacements</li><li>Support user onboarding, offboarding, and access requests</li><li>Troubleshoot connectivity, authentication, and application-related issues</li><li>Document incidents, resolutions, and support procedures</li><li>Collaborate with other IT team members to resolve complex issues</li><li>Deliver professional and customer-focused support to end users</li></ul>
2026-11-05T00:00:00Z

IT Systems Director

Atlanta, GA
onsite
Permanent / Full Time
170000 - 210000 USD / Yearly
We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions. Responsibilities: • Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth. • Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions. • Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information. • Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements. • Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making. • Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems. • Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity. • Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations. • Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity. • Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
2026-11-03T00:00:00Z

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