<p>We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month <strong>contract </strong>opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance.</li><li>Evaluate investigative findings and determine whether cases warrant escalation or additional review.</li><li>Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings.</li><li>Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks.</li><li>Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures.</li><li>Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner.</li><li>Provide feedback and guidance to investigators to improve case quality and consistency.</li><li>Support audit, regulatory, and compliance requests related to AML investigations and reporting.</li></ul><p>** If you're interested in this position, please apply to this position and contact Meaghan O'Brien: meaghan.obrien - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst **</p>
<p>We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month <strong>contract </strong>opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance.</li><li>Evaluate investigative findings and determine whether cases warrant escalation or additional review.</li><li>Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings.</li><li>Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks.</li><li>Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures.</li><li>Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner.</li><li>Provide feedback and guidance to investigators to improve case quality and consistency.</li><li>Support audit, regulatory, and compliance requests related to AML investigations and reporting.</li></ul><p>** If you're interested in this position, please apply to this position and contact Anabel Lopez-Horta at anabel.lopez-horta - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst ** </p>
We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month contract opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter. <br> Key Responsibilities Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance. Evaluate investigative findings and determine whether cases warrant escalation or additional review. Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings. Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks. Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures. Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner. Provide feedback and guidance to investigators to improve case quality and consistency. Support audit, regulatory, and compliance requests related to AML investigations and reporting. ** If you're interested in this position, please apply to this position and contact Anabel Lopez-Horta at anabel.lopez-horta - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst **
<p>We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month <strong>contract </strong>opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance.</li><li>Evaluate investigative findings and determine whether cases warrant escalation or additional review.</li><li>Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings.</li><li>Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks.</li><li>Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures.</li><li>Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner.</li><li>Provide feedback and guidance to investigators to improve case quality and consistency.</li><li>Support audit, regulatory, and compliance requests related to AML investigations and reporting.</li></ul><p>** If you're interested in this position, please apply to this position and contact Meaghan O'Brien: meaghan.obrien - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst **</p>
<p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up.<br>• Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances.<br>• Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts.<br>• Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available.<br>• Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed.<br>• Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction.<br>• Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing.<br>• Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections.<br>• Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
<p>We are looking for a Collections Specialist for an immediate contract position in Troy, OH. </p><p><br></p><p>Responsibilities:</p><p>• Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate.</p><p>• Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution.</p><p>• Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution.</p><p>• Update customer account details, document collection efforts, and maintain clear records of follow-up activities.</p><p>• Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation.</p><p>• Prepare recurring reports on collections performance and accounts receivable status for leadership review.</p><p>• Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes.</p><p>• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.</p><p>• Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts</p>
<p>We are seeking a motivated and detail-oriented Collections Specialist to join a growing finance team in Boca Raton. The Collections Specialist will be responsible for managing outstanding accounts, reducing delinquent balances, maintaining positive customer relationships, and supporting cash flow objectives. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused approach to collections.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence.</li><li>Monitor accounts receivable aging reports and prioritize collection activities.</li><li>Investigate and resolve billing discrepancies, payment disputes, and account issues.</li><li>Negotiate payment arrangements and follow up on commitments.</li><li>Process account adjustments, credit memos, and documentation as needed.</li><li>Maintain accurate records of collection efforts and customer communications.</li><li>Collaborate with customers, sales teams, and internal departments to resolve payment concerns.</li><li>Reconcile customer accounts and research unapplied cash or short payments.</li><li>Review credit holds and assist with account release recommendations.</li><li>Prepare aging reports and collection status updates for management.</li><li>Assist with month-end close activities and AR-related reporting.</li><li>Ensure compliance with company policies and established collection procedures.</li></ul><p><br></p>
We are looking for a Collections Specialist to join a growing accounting team. This contract-to-permanent opportunity is ideal for someone who can confidently manage past-due commercial accounts while preserving strong client relationships. The position calls for someone who is detail-focused, communicates effectively, stays organized, and works well across departments to support timely payment activity and account accuracy.<br><br>Responsibilities:<br>• Oversee an assigned group of customer accounts and take timely action to recover outstanding balances.<br>• Record all collection outreach, customer responses, promised payment dates, and account status changes in the company’s accounting system.<br>• Coordinate with Accounts Receivable, Billing, Sales, and Customer Service teams to investigate disputes and clear obstacles affecting payment.<br>• Set up and track payment plans when appropriate, ensuring commitments are monitored through resolution.<br>• Help reconcile customer accounts and support the correct posting and application of incoming payments.<br>• Identify seriously overdue or high-exposure accounts and elevate them to management for further review.<br>• Maintain organized and accurate account files, including correspondence and supporting documentation.<br>• Contribute to month-end activities and provide additional support for Accounts Receivable reporting as needed.
We are looking for a detail-oriented Collections Specialist to support a portfolio of residential communities in Florida. This contract opportunity with permanent potential is ideal for someone who can manage past-due accounts with accuracy, professionalism, and sound judgment while working closely with accounting, property management, and legal partners. The role focuses on driving timely collection activity, resolving account issues, and maintaining organized records that support effective follow-up and escalation.<br><br>Responsibilities:<br>• Examine receivable aging and account histories to identify overdue assessments, fees, and other unpaid charges across assigned properties.<br>• Investigate billing questions, payment variances, and disputed balances by partnering with accounts receivable staff and community management teams.<br>• Draft, issue, and track collection correspondence in accordance with established procedures, approval requirements, and applicable timelines.<br>• Confirm ledger accuracy, recent payments, grace periods, and community-specific collection rules before sending notices or advancing accounts.<br>• Monitor account status, key deadlines, payment promises, and next actions to keep each matter moving through the collection cycle.<br>• Coordinate payment arrangement requests, route them for approval, and review adherence to approved terms.<br>• Assemble complete supporting documentation for legal escalation and submit attorney referrals after required review and authorization.<br>• Communicate with legal counsel and property managers regarding referred matters, updated balances, incoming payments, and status changes.<br>• Maintain thorough account notes and organized records to document outreach, decisions, and supporting financial information.<br>• Produce summary reporting on delinquency trends, notices sent, legal referrals, payment plans, and overall collection outcomes.
<p>An organization in Downtown Pittsburgh is in need of temporary to hire assistance in the Collections Department!</p><p> </p><p>The position is 100% onsite and located in the East of Pittsburgh.</p><p> </p><p>The Collections Specialist would be responsible for the following duties:</p><ul><li>Manage a high-volume portfolio of customer accounts, ranging from several hundred to 500+ accounts.</li><li>Conduct collection activities through phone calls and email correspondence.</li><li>Follow up on outstanding balances and work with customers to resolve payment issues.</li><li>Build and maintain positive customer relationships while ensuring timely collection of receivables.</li><li>Review and monitor aging reports to identify past-due accounts and collection priorities.</li><li>Document collection efforts and account activity accurately within company systems.</li><li>Collaborate with internal departments to resolve billing and payment discrepancies.</li></ul><p>If you are interested in being considered for this Collections Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>We are seeking a <strong>Collections Specialist</strong> with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.</p><p>• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.</p><p>• Process account closures or service cancellations when payment is not received and established guidelines require further action.</p><p>• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.</p><p>• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.</p><p>• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.</p><p>• Create credit adjustments or memos when account review supports a billing correction.</p><p>• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.</p>
<p>We are looking for a Collections Specialist to join a transport organization in Downers Grove, Illinois on a contract-to-permanent basis. In this role, you will oversee a sizable portfolio of customer accounts, help accelerate incoming payments, and support accurate account resolution through careful research and follow-up. This opportunity is well suited for someone who communicates effectively, works comfortably across teams, and brings strong attention to detail in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee an assigned group of roughly 100 customer accounts, organizing outreach and follow-up to keep receivables current.</p><p>• Contact customers regarding open balances and take timely action to support prompt invoice payment.</p><p>• Investigate billing concerns, payment variances, and account issues to identify causes and drive resolution.</p><p>• Complete light to moderate reconciliation work by comparing account activity and correcting discrepancies as needed.</p><p>• Use Excel functions, including pivot tables and lookup formulas, to review trends, validate data, and support collection efforts.</p><p>• Partner with Sales and other internal teams to address customer concerns, remove payment barriers, and preserve strong business relationships.</p><p>• Maintain clear, accurate records of collection conversations, next steps, and account updates.</p><p>• Escalate overdue accounts when necessary while delivering attentive and service-oriented communication.</p><p><br></p><p>The salary range for this position is $20 to $26/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are seeking a motivated and professional <strong>Collections Specialist</strong> for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.</p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul><p><br></p>
We are looking for a Collections Specialist to support portfolio management efforts in Richardson, Texas. This contract opportunity with potential for a long-term role is ideal for someone who can balance customer outreach, account follow-up, and service-oriented communication while helping resolve delinquent balances. The position focuses on maintaining accurate account records, arranging payment solutions, and contributing to consistent collection performance across a diverse portfolio.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide discussions toward practical repayment solutions.<br>• Review account portfolios to prioritize collection activity and determine appropriate follow-up actions.<br>• Negotiate payment arrangements that align with company guidelines and customer circumstances.<br>• Conduct research to locate hard-to-reach customers and update account contact information as needed.<br>• Prepare written collection communications and maintain detailed records of all account interactions.<br>• Assist with customer questions related to billing, account status, and collection matters in a thorough manner.<br>• Support resolution strategies for delinquent accounts, including workout arrangements and write-off documentation when appropriate.<br>• Compile and organize recurring delinquency data to help produce monthly portfolio reporting.
<p>We are looking for a detail-focused Collections Specialist to support receivables activity for a growing organization in Metairie, Louisiana. This contract-to-permanent opportunity is ideal for someone who can balance consistency and persistence while working with both business and individual accounts. The person in this role will help maintain healthy cash flow by resolving past-due balances, applying payments accurately, and communicating clearly with customers regarding account status.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts by following up on outstanding balances through phone, email, and written communication.</p><p>• Review aging reports regularly to prioritize delinquent accounts and take timely action to reduce overdue receivables.</p><p>• Work directly with customers to research payment issues, clarify account discrepancies, and secure appropriate resolution.</p><p>• Record collection activity, account updates, and payment arrangements accurately within internal systems.</p><p>• Process and post incoming payments while ensuring account records remain current and accurate.</p><p>• Coordinate with billing and credit teams to address invoicing concerns, resolve disputes, and improve collection outcomes.</p><p>• Support business-to-business collection activity by maintaining strong relationships with client contacts and negotiating payment commitments.</p><p>• Escalate complex or high-risk accounts when needed and assist with process-related updates tied to collection workflows.</p>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
<p>We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Honolulu, Hawaii. This opportunity is well suited for a detail-oriented candidate who can communicate effectively with customers, manage delinquent accounts effectively, and help maintain accurate billing and payment records. The role focuses on resolving outstanding balances, supporting account actions related to nonpayment, and partnering with internal teams to address account issues in a timely manner. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Oversee follow-up activities for overdue accounts within the 30- to 120-day aging range to improve collections performance.</p><p>• Work directly with customers to secure payment commitments and set up practical repayment arrangements on outstanding balances.</p><p>• Complete account cancellation actions when nonpayment criteria are met and ensure related records are updated accurately.</p><p>• Draft and send collection correspondence, maintain returned-mail information, and finalize closure steps for delinquent accounts.</p><p>• Collaborate with cross-functional teams to investigate disputed charges and provide alarm certificates when requested.</p><p>• Research payments that are missing, delayed, or incorrectly applied and follow through with customers until issues are resolved.</p><p>• Prepare credit memos when account review supports an adjustment or correction.</p><p>• Maintain organized account documentation and ensure collection activity is recorded clearly for each customer interaction.</p>
<p>We are looking for a Accounts Receivalbe / Collections Specialist to join a team in Boca Raton, Florida. This position focuses on supporting receivables activity by reviewing incoming payments, resolving account issues, and keeping customer balances accurate. The ideal candidate brings practical experience in collections, billing, or accounts receivable and is confident handling payment research, reconciliation, and clear communication with clients or agents.</p><p><br></p><p>Responsibilities:</p><p>• Review and post incoming payments from checks and electronic transactions while maintaining accurate account records.</p><p>• Investigate payment differences, trace transaction details, and make corrections to ensure balances are properly reflected.</p><p>• Reconcile customer accounts on a routine basis and resolve outstanding items related to credits, refunds, chargebacks, and reapplied payments.</p><p>• Prepare and distribute collection-related account statements and follow up on overdue balances in a timely and consistent manner.</p><p>• Respond to questions from agents or customers regarding payments, billing concerns, and disputed account activity.</p><p>• Document collection efforts, payment updates, and resolution steps clearly to support reporting and account accuracy.</p><p>• Partner with internal teams to address billing issues and improve the resolution of receivable discrepancies.</p><p>• Manage multiple deadlines and shifting priorities while maintaining a high level of detail and accuracy in daily work.</p>
<p>support account resolution efforts through soft collections, dispute analysis, and customer outreach.</p><p>Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.</p><p>Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.</p><p><strong>Requirements:</strong></p><ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul><p><br></p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
<p>Our client, a growing organization on the North Shore of Nassau County is seeking a <strong>Collections Specialist</strong> with 2–4 years of experience to join their team. This is an excellent opportunity for a detail-oriented and motivated professional looking to contribute to a fast-paced environment with long-term potential.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage business-to-business and/or consumer collections activities</li><li>Contact customers regarding past-due accounts via phone and email</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Resolve billing and payment discrepancies in a professional and timely manner</li><li>Maintain accurate records of collection efforts and account status</li><li>Collaborate with internal departments to research and reconcile customer accounts</li><li>Support cash application and accounts receivable processes as needed</li><li>Provide excellent customer service while balancing collection goals</li></ul><p>Qualifications:</p><ul><li><strong>2–4 years of collections experience</strong></li><li>Strong understanding of accounts receivable and collections procedures</li><li>Excellent communication, negotiation, and follow-up skills</li><li>High attention to detail and strong organizational abilities</li><li>Proficiency in Microsoft Excel and accounting/ERP systems</li><li>Ability to work independently and manage multiple priorities</li><li>Professional, team-oriented attitude with a strong work ethic</li></ul><p><br></p>
<p>We are looking for a part time Collections Specialist to support accounts receivable operations for a manufacturing business in Islandia, New York. This role focuses on reducing outstanding balances, maintaining accurate account records, and working with customers and internal teams to resolve billing issues efficiently. The ideal candidate brings strong experience in collections and account reconciliation, along with a practical understanding of credit-related processes and accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee open receivables for multiple business entities and take timely action to address overdue customer balances.</p><p>• Contact customers regularly by phone and email to secure payment commitments and follow through on past-due accounts.</p><p>• Analyze unresolved account items such as credits, returns, deductions, short payments, and other variances to determine the cause and next steps.</p><p>• Keep thorough and current records of collection efforts, customer interactions, and account updates within company systems.</p><p>• Review aging reports to identify priority accounts and organize daily collection activity based on risk and payment status.</p><p>• Partner with internal departments and external customers to research discrepancies and bring outstanding invoices to resolution.</p><p>• Prepare or coordinate account credits, adjustments, and related documentation when corrections are needed.</p><p>• Raise unresolved or severely delinquent accounts for further review when standard collection efforts do not produce results.</p><p>• Provide additional support on accounting and receivables-related tasks as business needs require.</p>
<p>We are looking for a Collections Specialist to support commercial receivables efforts for an organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process.</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments.</p><p>• Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables.</p><p>• Process and assess credit applications to support sound customer account decisions.</p><p>• Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections.</p><p>• Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems.</p><p>• Support commercial credit evaluations and assist with decisions related to account approval and risk review</p>