<p>Are you someone who enjoys helping customers, solving problems, and building strong professional relationships? We're seeking a Client Services & Account Coordinator to support customers, business partners, and internal teams in a fast-paced, service-driven environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Serve as a primary point of contact for customers and business partners.</li><li>Build and maintain positive relationships through responsive, professional service.</li><li>Answer questions, investigate concerns, and resolve issues in a timely manner.</li><li>Process account updates and maintain accurate records and documentation.</li><li>Coordinate communication between customers and internal teams to ensure a seamless experience.</li><li>Support account management activities and help ensure customer needs are met.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Provide feedback and insights regarding customer trends, concerns, and opportunities.</li><li>Track customer interactions and follow through on open items until resolution.</li><li>Represent the organization professionally during customer meetings, events, and networking opportunities as needed.</li></ul><p><br></p>
We are looking for an Administrative Assistant/Receptionist to support daily office operations in Allston, Massachusetts. This role serves as the first point of contact for visitors while also handling a wide range of clerical and organizational tasks that keep the workplace running efficiently. The ideal candidate is detail-oriented, organized, and comfortable managing routine responsibilities alongside time-sensitive requests.<br><br>Responsibilities:<br>• Welcome visitors, create a positive first impression, and guide guests to the appropriate staff or department.<br>• Manage incoming calls, respond to general inquiries, and record accurate messages for follow-up.<br>• Support front desk security procedures by monitoring visitor sign-ins and distributing guest identification as needed.<br>• Coordinate outgoing and incoming deliveries, including arranging courier pickups and handling package receipt and distribution.<br>• Keep the reception area, lobby, and shared front office spaces organized, presentable, and ready for daily use.<br>• Collect mail, process and sort correspondence, and distribute letters and packages to the appropriate recipients.<br>• Prepare, edit, and proofread business documents such as letters, memos, and reports for office personnel.<br>• Maintain both electronic and physical filing systems to ensure records are accurate, accessible, and well organized.<br>• Monitor inventory levels and replenish office and kitchen supplies to support uninterrupted daily operations.<br>• Assist with additional administrative assignments, including special projects, check mailings, and creation of office signage when needed.
<p>We are seeking a detail-oriented and customer-focused <strong>Patient Service Representative (PSR)</strong> to support patient registration, scheduling, and overall patient services. In this role, you will assist both new and existing patients, helping ensure a high level of service, efficiency, and professionalism. The ideal candidate is compassionate, organized, and able to manage multiple responsibilities in a fast-paced, team-oriented healthcare environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Uphold and support the Mission and Core Values of Saint John of God</li><li>Deliver exceptional customer service in all interactions with patients, visitors, volunteers, students, and staff</li><li>Facilitate patient registration while maintaining strict confidentiality</li><li>Conduct financial assessments, collect payments, and accurately record patient fees</li><li>Maintain logs, reports, and statistical data as required</li><li>Perform billing for assigned providers, ensuring accuracy and compliance with guidelines</li><li>Follow up on unresolved encounters and pending charges with providers</li><li>Communicate with program managers regarding schedules, no-shows, and cancellations</li><li>Conduct appointment confirmation calls</li><li>Run reports to ensure compliance with Meaningful Use Objectives, including Objectives 8 and 9</li><li>Perform clerical duties such as scanning and maintaining patient records</li><li>Support Medicaid and managed care processes, including insurance verification, eligibility screening and enrollment, and disenrollment procedures</li><li>Provide patients with information on available services within Camillus Health and throughout the community</li><li>Schedule new and follow-up patient appointments</li><li>Assist with additional departmental duties and special projects as assigned</li></ul><p><br></p>
<p>A Healthcare company is looking for <strong>bilingual Medical Receptionist </strong>to join a healthcare team in Los Angeles, California. This Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming experience while supporting efficient front office operations. The ideal candidate is fluent in<strong> Korean and English</strong>, highly organized, and comfortable managing administrative tasks in a fast-paced clinical environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and guests with a courteous, detail-oriented approach while communicating clearly in both Korean and English.</p><p>• Confirm insurance details, process copayments, and review forms to ensure registration information is complete and accurate.</p><p>• Support patient arrival and departure activities, including check-in, check-out, and timely entry of information into the practice system.</p><p>• Work closely with providers and office staff to help maintain an organized schedule and steady patient flow throughout the day.</p><p>• Manage documentation tasks such as processing medical records requests, scanning files, and maintaining orderly records.</p><p>• Perform general administrative duties, including preparing correspondence, sending faxes, and monitoring front office supply levels.</p><p>• Protect sensitive patient information by following healthcare privacy standards and established office procedures.</p><p><br></p><p><strong>Benefits: </strong>Health, Dental, Vision, 401k, and Sick Time Off.</p>
We are looking for a friendly and organized Medical Receptionist to support daily front office operations. This contract opportunity has the potential to become a permanent role and is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in, and administrative coordination. The right candidate will bring professionalism, strong communication skills, and a solid understanding of medical front desk procedures.<br><br>Responsibilities:<br>• Welcome patients upon arrival, verify appointment details, and guide them through the check-in process efficiently.<br>• Coordinate appointment scheduling and make updates or changes as needed to support smooth patient flow throughout the day.<br>• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative team members.<br>• Maintain accurate front desk documentation, including patient information and visit-related records.<br>• Support daily reception activities by managing paperwork, preparing forms, and keeping the front office organized.<br>• Communicate clearly with patients regarding office procedures, appointment timing, and general visit expectations.<br>• Assist with administrative tasks that help the medical office operate efficiently and provide consistent service.<br>• Use basic medical terminology appropriately when speaking with patients and internal staff.